Select Committee on Environmental Audit Ninth Report


Noise


50. We were surprised that so few memoranda received for this inquiry mentioned noise even in passing. Only one memorandum received prior to our formal evidence sessions concentrated on noise, and that was from a Senior Environmental Health Officer.[55] Our own general experience in constituency surgeries was that noise was a problem raised frequently in the context of poor local environmental conditions.

51. It is clear that there is a number of reasons why noise is not seen by most of those submitting memoranda to us as part of that context of local environmental conditions. Firstly, local authorities deal with noise nuisance principally through environmental health officers and the environmental health service. Compartmentalisation of functions within local authorities means that there is very often little joined-up activity between those tackling noise and those dealing with other aspects of local environmental blight.[56]

52. Secondly, unlike litter, graffiti, fly-posting and the illegal dumping of waste, noise is not formally a crime or an offence. As Howard Price of the Chartered Institute for Environmental Health (CIEH) wrote to us in his memorandum following his valuable oral evidence, "making a noise, even a very loud noise in the middle of the night, is not a crime … as a rule, the criminal law only comes into play when an instruction to stop making a noise is ignored". [57]

53. This leads into a third possible reason. Noise is ephemeral and proof of an offence (or of the initial tort) is consequently more difficult. Unlike graffiti or fly-posting, where the proof of the offence is clearly visible (even if the perpetrators are unknown), noise can disappear as quickly and completely as it came. The complaint does not create an offence. Consequently, an offence only occurs once noise is proved (not always an easy business) and a notice to desist is served and then ignored or contravened. There is evidence that many do not complain because the follow-up procedure is seen by them as time-consuming and frustratingly ineffectual.[58]

54. Fourthly, it is clear that noise is a difficult problem to deal with, not simply on account of its evidently non-visual and ephemeral nature, nor because of the procedure necessary before any offence can actually occur, but because tackling noise nuisance effectively is an expensive business for local authorities. Urban authorities have discovered that the only effective way of dealing with noise blight—in the context of the current legislation—is by maintaining a 24 hour, seven day a week, noise team. The current cost of this activity across the country is £48.6 million each year.[59] This is obviously a very expensive undertaking which not all authorities feel able to justify.

55. Despite the ability to measure decibels, the impact of noise is also a subjective matter. Local authorities can be nervous of following up complaints of noise nuisance as they can be directly connected to other ongoing neighbourhood disputes, sometimes of a territorial or private nature. Noise can be a pretext, a means of extending the "war" between neighbours to another front. One man's minor noise is another's nuisance; recent press reports of a neighbour reporting a fellow tenant for flushing the toilet at night underlines the subjective nature of some noise nuisance.[60] The whole concept of nuisance is dependent on the person suffering the nuisance and is not scientifically capable of proof. This makes the daily work of environmental health officers more difficult than if they were dealing with a clear evidential blight such as fly-tipping.

Noise data

56. The CIEH collates information relating to noise nuisance in the form of requests for data it sends to all local authorities in England and Wales. While the level of response is not as high as it ought to be, and varies greatly from year to year, it is the best central source for data concerning numbers of complaints and the number of complaints later substantiated as statutory nuisances. Data is also available concerning the public's experiences of noise from the Noise Attitude Survey (NAS) and the Noise Incidence Survey (NIS), and can be examined in more particular data-sets from local authority Environmental Health Officer (EHO) reports.[61]

57. In terms of information gleaned from the public, to again quote Howard Price of the CIEH:

    "somewhere between 84 and 63 per cent of people say that they are aware of neighbourhood noise around them but it does not bother them unduly. The same surveys point to a range of somewhere between 46 and 37 per cent who claim that they find it annoying to some degree from time to time, but that degree is not explained. A smaller number still, somewhere around 14 per cent or so, claim that it actually affects their life to some degree. A MORI survey done last year for DEFRA found that 10 per cent of people had complained to someone at some time about noise, whether that was the noise-maker or a local authority or their landlord".[62]

This summary suggests that noise is not a widespread problem.

58. Yet, while noise nuisance clearly only seriously affects a small proportion of the population, that nuisance is for that small proportion a serious matter indeed and compromises their quality of life. From local authority data it is clear that the number of complaints about noise made to an authority represents one for every 200 residents—a level of 0.5% of population.[63] It is however very difficult to establish trends from local authority data since not all local authorities return their questionnaire responses to the CIEH; nor from that return are complaints made by the same person or about the same noise source identified. This is a matter of some frustration for the CIEH and is clearly unsatisfactory.[64] While we have no desire to make the return of such data mandatory, it is evident that without information it is difficult to assess and tackle in any real substantive way the problem of noise nuisance. Every local authority ought to try to ensure that all noise data is sent annually to the CIEH—or to DEFRA—so that a clearer picture of noise nuisance and of any relevant trends can be drawn out and used better to limit noise blight. DEFRA has tried to encourage responses to the CIEH requests, but the highest return rate is still no higher than 82% (in other words, omitting c75 local authorities across the country). As Howard Price of the CIEH told us; "A substantial number of local authorities are not playing ball here." [65]

59. In 2002-03, 290 out of 376 (77%) English and Welsh local authorities responded to the CIEH questionnaire. The collated figures record 224,000 complaints of domestic noise, with about 80,000 complaints of noise from other sources. Of these complaints, the total number substantiated as statutory nuisance was just over 35,000. Over the last five years, bearing in mind that only around 100 authorities of the nearly 300 or so who reply most years have replied each year, creating some inevitable but nonetheless unwelcome statistical uncertainty, the total number of complaints and of notices finally issued has not changed greatly over that time. An analysis of data provided by a recent survey conducted by Environmental Health Officers in the Royal Borough of Kensington and Chelsea reveals that complaints peak between 11pm and 2am on Saturday night/Sunday morning each week, a typical pattern for an urban authority. Generally, with the exception of early Sunday mornings, most complaints fall between 10pm and 2am Tuesday to Saturday (Monday being the quietest night of the week, bar Sunday).[66]

60. However, while no recent trend is discernible with certainty, it is evident that, over the last 20 to 30 years, complaints about noise have risen in number. The number of domestic complaints, for example, went up five-fold in 20 years over this period. That this does not seem to align itself statistically with surveys of public attitude or experience (the NIS, for example, records only a 5% increase in respondents adversely affected by neighbour noise between 1990 and 2000) suggests a greater propensity to complain rather than a marked decline in the noise environment.[67] It is also the case that where the level of noise service provided by a local authority improves, the number of complaints it attracts grows. In Leeds, where between 2000 and 2004 the noise service improved from being a "standard" one to a 24 hour service, we were told that the number of complaints concerning domestic noise over that period rose from around 2,0000 to around 5,000 annually. It may not be the case that the blight is getting worse (although in some areas this is arguably so) but rather that more people are prepared to complain and call on government, local and national, to arrest the blight.

Challenges and solutions

61. For a small number of people, noise nuisance is a real and pressing problem. Neighbour noise, whether domestic or caused by a club or pub next door, can seriously blight people's lives. While certain elements of domestic neighbour nuisance fall within the category of anti-social behaviour for which there are now new or greater powers, some of the nuisance does not fall to be dealt with in that way, not least commercial nuisance noise which is often a licensing or even a planning matter (often part and parcel of the move, encouraged by some local authorities, to the 24-hour economy). Ambient noise, in particular that generated by road, rail and air transport, is another vexing matter that we have not been able to tackle in this Report.

62. There can be no doubt that local authorities find noise nuisance difficult to tackle. A lot of is due to the ephemeral nature of the nuisance and to the procedures that need to be followed to substantiate a complaint and issue any necessary notice. However, the greatest difficulty most (urban) authorities face is cost. Since most complaints come outside the working day (indeed, the greatest number of complaints usually occurs outside the working week), an out-of-hours noise response team is seen as a minimum requirement. Many authorities therefore have established an out-of-hours service, and those authorities which consider noise to be sufficient a priority have a 24 hour-a-day, seven days-a-week noise team—an expensive business. Also very few complaints result in the serving of statutory notices: very few of these notices result in prosecutions; and fewer still in the confiscation of equipment used in noise nuisance.

63. Ten years ago only 93 councils in England and Wales operated an out-of-hours noise service. This has now risen to some 216 councils.[68] The amount of office time spent by EHOs and other relevant staff on noise control has also risen by over one-third, from 7.1% to 9.6%. [Ev40] These statistics also reveal the minor part that noise plays even in that compartment of local authority activity which concerns itself with such nuisance. The current cost of all these noise teams is £48.6 million a year. As the CIEH memorandum puts it; "noise investigation is a skilled business requiring properly trained, experienced officers, and sometimes sophisticated equipment, [their work] often carried out at unsocial times."[69] Noise nuisance is a pretty intractable matter even when sufficient money is diverted into tackling it.

64. While the CIEH expresses itself to be broadly content with existing powers for dealing with neighbourhood noise, it does recommend some areas for improvement and some areas of concern. While some fixed penalties are currently available under the Noise Act, as amended by the Anti-Social Behaviour Act, for those committing noise nuisance who do not desist from so doing following receipt of a Warning Notice, this applies to dwellings only and thought should possibly be given to extending this through the EPA to non-domestic sources of noise nuisance. Noise legislation is also scattered under eighteen Acts and could with some merit be consolidated; it is also complex law and barely understood by the non-practitioner. Some of the procedures under the law are also complicated.

65. Additionally, some recent legislative changes appear to have had unintended consequences for those dealing with noise nuisance: there is evidence that magistrates are occasionally now refusing warrants to local authorities to enter premises to deal with noise nuisance because of privacy aspects of recent human rights legislation; the Regulation of Investigatory Powers Act (RIPA) is also causing problems for EHOs as one reading of the legislation has been that they—EHOs —can no longer use tape recorders in order to record evidence of noise or of the offence caused by a noise order being broken. CIEH states that RIPA was developed without the views of the CIEH being sought by the Home Office. Likewise, recent guidance for magistrates, the Costing the Earth toolkit, was developed without any CIEH input.[70] This is regrettable. Even outwith legal recourses, mediation between those causing the nuisance and those who are its victims is not resorted to with sufficient frequency. We are in particular attracted to CIEH's suggestion to extend the current powers available under the Anti-Social Behaviour Act from domestic to non-domestic buildings. Noise nuisance is noise nuisance, whatever its source, and unreasonable and intrusive levels of noise whether from a home or from a pub or factory should be dealt with in the same way, especially where current legislative safeguards appear ineffectual or cumbersome.

66. In the context of our inquiry, noise was clearly not a priority for most of those bodies involved in dealing with local environmental blight. On one level, this is an institutional phenomenon. Bodies concerned with litter, graffiti, fly-posting and fly-tipping seldom have any connection with noise and noise blight. Even within local authorities which have to deal with all of these matters, staff dealing with noise usually belong to a different department or section within the local authority whose concerns may not be as environmentally nuanced as elsewhere. Only recently, within the anti-social behaviour framework which has seen much progress in dealing with local environmental issues, has the issue of domestic noise begun to be brought to the forefront of concerns alongside litter, fly-posting and other visual degradation. This is very much to be welcomed, and is indeed vitally important to dealing with noise blight effectively. Noise will always remain difficult to tackle, bound up as it is with such issues as planning, house design and the 24 hour economy, with its fluid social patterns. More information on noise in needed, and also a better grasp of where the difficulties and gaps lie in the legislation. But above all, government, local and national, needs to join noise up more effectively with other local issues, to deal with aural blight as it is dealing with visual blight, and to make the connection that areas of the country where there are excessive noise complaints often border upon or are themselves areas subject to the degrading influence of litter, graffiti and everything else that goes with them.


55   Ev101-5. Back

56   Q176. Back

57   Ev38. Back

58   Q136. Back

59   Ev40. Back

60   http://www.news.bbc.co.uk/1/hi/wales/ south_west/3667803.stm. Back

61   Ev38-40. Back

62   Q120. Back

63   Ev39. Back

64   Q123. Back

65   Q125. Back

66   Ev38-9. Back

67   Ev40. Back

68   Ev40. Back

69   Ev41. Back

70   Ev41. Back


 
previous page contents next page

House of Commons home page Parliament home page House of Lords home page search page enquiries index

© Parliamentary copyright 2004
Prepared 28 July 2004