Memorandum submitted by the Department
for Environment, Food and Rural Affairs
INDEX
1. Introduction
2. How the review has been conducted
2.1 Responsibilitieswho does what?
2.2 Timetable
2.3 Process
2.4 How policies are decided
2.4.1 Meeting legal requirements
2.4.2 Taking account of costs and benefits
2.5 Stakeholder involvement
2.5.1 Joint Statement
2.5.2 Joint customer research
2.5.3 Involvement of other, non-regulatory stakeholders
3. Affordability
4. Policies for 2005-10 and the longer term
4.1 Planning and continuity for the long term
4.2 Climate Change
4.3 Water resources policies
4.4 Policies for the environment
4.4.1 Water quality
4.4.2 What will the environment programme deliver?
4.4.3 Nature conservation and habitats objectives
5. Conclusions
1. INTRODUCTION
1.1 The Government's aims for the water
industry are to protect public health, safeguard the environment,
and to ensure that the water industry continues to provide sewerage
and drinking water services and supplies at a price affordable
to consumers. A sustainable water industry, well-managed and regulated
and with a secure investment base is essential to deliver these
objectives.
1.2 Defra has given evidence to previous
inquiries on this subject and would refer the Committee to its
written evidence to the Environment, Food and Rural Affairs Committee
inquiry into water pricing, October 2003[1]
and the Government's response[2].
1.3 Previous Select Committee reports, including
those by the Environment Audit Committee in 2000 and 2004, and
those referred to above, have helped to inform the ways in which
Ofwat, the Environment Agency, the Drinking Water Inspectorate,
English Nature and Defra have approached the current review.
2. HOW THE
REVIEW HAS
BEEN CONDUCTED
2.1 Responsibilitieswho does what?
2.1.1 Ofwat, as the independent economic
regulator, is solely responsible for setting price limits as part
of water companies' terms of appointment. Ofwat designs and leads
the Periodic Review process in order to meet its primary statutory
function of enabling efficient companies to finance and carry
out their statutory duties.
2.1.2 The Government's role is limited to
setting the policies within which services must be delivered,
and they do not have any role in deciding how companies are funded
to carry out their functions. It is however Government's responsibility
to inform Ofwat, the independent economic regulator and the companies
of policy decisions which need to be taken into account in companies'
business plans, and hence in the price determinations that Ofwat
set.
2.1.3 The role of the quality regulators
(the Environment Agency, English Nature, and the Drinking Water
Inspectorate) is to give advice to Ministers, including technical
advice, on what their policies on the environment should be. This
guidance embraces how environmental policies, supply-demand balance,
nature conservation objectives and European standards on drinking
water quality shall be met by water companies. The individual
quality regulators then work with companies to devise programmes
of schemes to meet these objectives. The Agency also advises Ministers
on water resources planning issues.
2.1.4 Drinking water quality regulation
is the responsibility of the Drinking Water Inspectorate.
2.2 Timetable
2.2.1 Defra has issued three sets of guidance
to Ofwat during the course of the current Periodic Review; the
Initial Guidance, which was published in January 2003, and the
Principal Guidance, which was published in March 2004. Final Guidance
was published on 4 October.
2.2.2 Water companies produced their draft
business plans, taking account of Initial Guidance, in August
2003. Final business plans were submitted to Ofwat in April 2004,
taking account of the Principal Guidance.
2.2.3 Ofwat has recently (on 5 August) published
its draft determinations of price limits for consultation. The
consultation will close on 13 October 2004. The Director General
of Water Services has said that he will publish his final price
determinations on 2 December 2004.
2.3 Process
2.3.1 Ofwat devises the process and timetable
and sets price limits. In order to discharge this function properly,
it needs timely information from all stakeholders and, in particular,
from Defra's Secretary of State, in the form of the published
Guidance.
2.3.2 In this Review, after discussion with
Ofwat, Defra Ministers decided that this should be done in three
discrete stagesInitial Guidance in January 2003, Principal
Guidance in January 2004 (issued 11 March) and Final Guidance
in September 2004 (issued 4 October). This was designed to provide
information at three key dates in the overall timetable for the
review. The guidance on the Periodic Review may be considered
as a subsidiary document to "Directing the FlowPriorities
for future water policy", which Defra published in November
2002. The policies set out in the Initial Guidance are specific
applications of the principles in "Directing the Flow"
to the water industry.
2.3.3 Water companies translated these requirements
into practical, deliverable measures to meet these objectives
on the ground. Companies then submitted business plans including
projected costs and revenue. Ofwat will set its price limits on
the basis of the relevant information.
2.3.4 Ofwat's role is to scrutinise and
evaluate these proposals, having regard to cost-effectiveness
and value for money. Ofwat takes customers' interests into account.
2.3.5 The process for ensuring the review
takes account of Government policies has functioned as it was
designed to do. The publication of three sets of guidance at appropriate
stages in the price setting process has enabled Ofwat and water
companies to plan and present proposals which are fully informed
by Government policies for the environment and drinking water
quality. This has also given the quality regulators a good basis
for working alongside companies to help develop detailed proposals
and provide the appropriate degree of challenge.
2.3.6 Once final price determinations are
published by Ofwat in early December, the price setting process
will be complete. It is however open to each company to ask Ofwat
to refer its decisions to the Competition Commission for re-determination
if it does not accept the price limits Ofwat sets.
2.3.7 Ofwat has indicated that it will conduct
a review of the price review process. Defra will contribute to
that review. Defra will also consider from its perspective, the
lessons to be learned and the implications for the future of developments
such as the Water Framework Directive. It is still too early to
make definitive judgements.
2.4 How policies are decided
Meeting legal requirement
2.4.1 Ofwat has a duty to enable water companies'
to finance their statutory functions as part of the price-setting
process. The Environment Agency and the Drinking Water Inspectorate
reviewed final business plans to check that water companies had
accurately reflected the environment programme in their final
business plans, as required by Principal Guidance. The Environment
Agency also reviewed water companies' final water resources plans,
and provided a report to Ministers[3].
Taking account of costs and benefits
2.4.2 When considering the costs of meeting
environmental obligations, full account needs to be taken of the
costs and benefits to the water industry and the wider public,
having regard to the polluter pays principle. This applies especially
to the water and sewerage industry because effluent discharged
from sewage treatment works is an important contributor to the
cleanliness of rivers and hence to river ecology. Equally, water
companies often find they are treating water that has been affected
by diffuse pollution inputs. Diffuse pollution from agriculture
is a particular problem for drinking water, which requires treatment
to remove pesticides and nitrates to meet mandatory EC standards.
When considering costs and benefits, it is important that:
definitions of costs and benefits
are wide enough, and cover all relevant groups and policy areas;
the impacts of new policiesboth
costs and benefitson all relevant parts of the population
and on business are taken fully into account, including costs
to the water industry and to agriculture; and
sustainable development needs are
assessed and fully taken into account.
2.5 Stakeholder involvement
Joint Statement
2.5.1 In the joint statement published on
12 August 2003, regulators for the water industry and the Government
explained how the price review would work and what decisions would
have to be taken, by whom, and by when. It also set out some key
questions for contributors to consider. The joint statement was
particularly important because it was the first time regulators
and Government had publicly explained their involvement in the
price review process, at the outset, and sought input from others.
Joint customer research
2.5.2 Joint Customer Research took place
in 2002 and 2003. Although there was a broad degree of satisfaction
with services provided and a limited willingness to pay for environmental
improvements, opinions varied on the amount they were willing
to pay and the degree and urgency of any improvements needed.
Chapter 8.1 of Ofwat's draft determinations document[4]
summarised the results.
Involvement of other, non-regulatory stakeholders
2.5.3 Ministers and senior officials meet
with other stakeholders; environmental, consumer affairs, trade
and representative professional bodies. The Government takes the
views they express into account in setting policies and in formulating
guidance to Ofwat.
3. AFFORDABILITY
3.1 Affordability is a key concern, and
this is particularly the case in areas with relatively high price
increases proposed and large numbers of low-income households.
However, it should be borne in mind that affordability is not
an issue which is confined to the Periodic Review. It needs to
be considered with a longer-term perspective.
3.2 A cross-Government steering group was
set up earlier this year to review the way in which low-income
households are helped with their water and sewerage charges. Views
from interested parties outside Government were invited. A seminar
was held on 18 June 2004 which brought together a range of stakeholders
and this was followed by a series of bilateral meetings to examine
the issues in more detail. A wide range of viewpoints and ideas
have been put forward and the Government is carefully considering
all of these. A report is due to be published by the end of the
year.
4. POLICIES FOR
2005-10 AND THE
LONGER TERM
4.1 Planning and continuity for the long term
4.1.1 The Government is determined that
water policy is clearly grounded in the commitment to sustainable
development, covering economic, environmental and social aspects.
These important principles have been key to the development of
the Secretary of State's guidance to the Director General of Water
Services in order to inform the Periodic Review process.
4.1.2 Considerably more emphasis is now
given to integrating water policies with other Government policies,
for example flood management. Defra's Water Directorate now embraces
flood management policy alongside other policies for the water
environment. The ongoing Making space for water consultation
on proposals for a new Government strategy for flood and coastal
erosion risk management in England considers all types of flood
risks, including sewer flooding, and all areas of Government policy
together for the first time. The consultation framework emphasises
the need for integrated flood management solutions that address
the complete economic, social and environmental impacts of flooding,
and that work with natural processes and can achieve multiple
benefits, for example for water quality, biodiversity or community
regeneration. It also emphasises the continued need for resilience
and flexibility in the face of potential climate change adaptations
and the importance of links with spatial planning policies.
4.1.3 The PR04 guidance given to Ofwat by
the Secretary of State aims to integrate different aspects of
water policy, including water quality, and water resources insofar
as they impact on water company costs between 2005-10. Improvements
to the water environment need to be seen more in terms of the
broader enhancement of water ecology. This also needs to take
account of current work to develop catchment-scale solutions,
against the background of the future requirements of the Water
Framework Directive and other European legislation.
4.1.4 As a result of this Periodic Review,
taken cumulatively with the previous price reviews, there is a
proven track record demonstrating continuous progress; year-on-year,
there has been a steady momentum in quality improvements since
privatisation. The fact that this is the case, despite the different
financial climate prevailing in 1999 (PR99) than now (PR04), makes
this achievement more striking. It can be seen, therefore, that
the technical details of the price-setting process have not been
allowed to detract from the delivery of long-term projects. For
example:
Urban Waste Water Treatment Directive:
as part of price-setting in 1999, intermittent discharges eg combined
sewer overflows, which were considered to be operating unsatisfactorily
were identified. Between 2000 and 2005, a significant proportion
of these (around 4,500) will be improved within the price limits
set at that time. The remainder, which have been reassessed to
ensure they are still causing problems, and those since found
to be unsatisfactory, are proposed for improvement in PR04.
Section 19 undertakings on drinking
water, where a 20-year programme will have been delivered
between 1990 and 2010.
4.1.5 In 1999, against a background of falling
prices, the quality investment programme was costed at £7.4
billion. Resources for investment in PR04 are expected to be very
tight because of the concurrent pressures on other areas of the
capital programme eg capital maintenance. Ofwat has said that
price increases will be kept to a minimum consistent with enabling
efficient companies to carry out and finance their functions.
However, the quality programme for the five year period 2005-10
currently stands at £5.1 billion. In its draft determinations,
Ofwat has assumed less expenditure on drinking water quality and
the environment than in 1999, although the overall assumption
for capital investment is more than £15 billion.
Water Framework Directive
4.1.6 Water Framework Directive objectives
will be a significant driver for action beyond 2009, including
water company investment through future Periodic Reviews, as well
as action by other key playersespecially farmers and others
who contribute to diffuse pollution. However, measures to achieve
the objectives do not have to be operational until 2012 and, as
detailed requirements are still under development, it was not
generally appropriate to include specific WFD schemes at this
price review. However, Government guidance made clear to water
companies the need to ensure that investment decisions taken for
PR04 were consistent with the need to implement the Directive
in the future (so as to avoid costly add-ons at a later date).
4.2 Climate change
4.2.1 Climate change is potentially a significant
issue for the water industry, and will undoubtedly lead to investment
in the future, not least to enable the ageing sewerage systems
in metropolitan areas to cope with larger volumes of stormwater,
and peak rainfall events on a more frequent basis. This requires
decision-making and planning now. The water industry, along with
other key sectors, needs to take on board current knowledge and
seek to develop strategies to identify areas where additional
investment may be needed.
4.2.2 In July, the Environment Agency reported
to Ministers on the water companies' final water resources plans,
which inform the business plans under PR04. The Agency's report
indicated that most of the water companies have made an estimate
of the impact of climate change. Some believe that the impact
is small and that it can be managed within existing plans. Others
have shown that it could have a serious effect on the supply-demand
balance. The Government expects all companies to continue to refine
their plans in line with the Environment Agency's recommendations,
and in particular to carry out more detailed analyses to help
them understand the scale and scope of the impact of climate change,
and thereby to inform their choice of appropriate adaptation measures.
4.3 Water resources policies
4.3.1 Government policy in this area was
previously explained in the Defra memorandum to the Environment,
Food and Rural Affairs Committee's inquiry "Climate Change,
Water Security and Flooding" in April. The Committee's report
was published on 16 September[5].
The Government is currently considering the recommendations, including
those which relate to the Periodic Review processes and water
pricing, from this report. The Government will respond to these
recommendations in due course.
4.3.2 Essentially, the Government expects
all water companies to achieve and maintain a sustainable balance
between supply and demand for water; final water resource plans
show that all water companies expect to be able to meet their
customers' needs in the short term, although some companies need
to do more to address security of supply issues. Most companies
are forecasting an increase in household demand over the next
25 years.
4.3.3 The Government would like to see demand
management measures making a greater contribution to meeting the
supply-demand balance, alongside the development of new resources.
In the Final Guidance, Ministers have encouraged water companies
to include more demand management in their water resources plans.
4.3.4 Where additional water resources are
planned, companies need to be able to justify the need for this
against other options such as further leakage controls and water
efficiency measures.
4.3.5 Most companies are now at their economic
level of leakage. The Government expects companies to continue
to manage leakage within Ofwat's economic framework and, as appropriate,
to exploit opportunities to reduce leakage further. In its draft
determination Ofwat provided for a significant increase in investment
in the maintenance of underground assets, including water mains,
which will assist companies in their longer-term management and
improve security of supply.
4.3.6 Water resource planning is also a
key feature of Government planning for sustainable communities.
Significant house building in the south-east will undoubtedly
impact on the supply and demand for water. This has generally
been factored into water companies' water resource plans, but
will need to be updated as further, more detailed information
on housing numbers and precise locations becomes available. The
Sustainable Buildings Task Group identified a number of steps
to improve the water efficiency of new development, including
tighter standards in building regulations, which the Government
is working to implement. Local authorities will need to ensure
that the water companies are kept abreast of evolving development
plans.
4.4 Policies for the environment
4.4.1 Water quality
4.4.1.1 The Secretary of State's Principal
Guidance to the Director General of Water Services, published
in March 2004, conveyed her main decisions and policies affecting
the Periodic Review. This included a detailed analysis of the
environment programme that Ministers wished to see included in
Final Business Plans (chapters 4.2 and 6).
4.4.1.2 EU and domestic obligations play
a large part in determining the size, scope and pace of the environment
programme, setting for example, the standards for urban waste
water treatment, bathing waters and for internationally important
nature conservation sites. The Principal Guidance recognised that
compliance with EU and domestic statutory obligations would not
offer all the additional discretionary elements and these were
left open for Ministers' decisions on the basis of a Regulatory
Impact Assessment.
4.4.1.3 The Principal Guidance also took
into account other factors such as the need to consider how water
company activity in the period under review should be related
to other initiatives, such as on diffuse pollution and on implementation
of the Water Framework Directive, which will fall mostly in the
next review period.
4.4.1.4 The environment programme is robust.
The Environment Agency, English Nature and Ofwat have collaborated
to assess the effectiveness of the companies' proposals in delivering
the required environmental improvements and whether the solutions
put forward were reasonable.
4.4.1.5 In addition to the appraisal work
carried out before Principal Guidance, the Environment Agency
and English Nature have undertaken further technical appraisal
of some parts of the programme and some high cost schemes have
been subject to further scrutiny. The outcome of this process
substantially reduced between Initial and Principal Guidance the
number of schemes needed to deliver the proposed programme.
4.4.1.6 Ofwat has undertaken extensive analysis
of companies' Final Business Plans. This has informed its Draft
Determinations which, along with the Regulatory Impact Assessment
of the small amount of discretionary schemes will inform the Secretary
of State's Final Guidance.
4.4.1.7 In the Final Guidance, published
on 4 October 2004, the Secretary of State confirmed the policies
that she wishes to go ahead in the light of water companies' Final
Business Plans, further advice from the regulators and Ofwat's
Draft Determinations.
4.4.2 What will the environment programme deliver?
4.4.2.1 The environment programme will improve
and protect the quality of over 2,900 km of rivers in England
and 260km2 of lakes and coastal waters. This programme builds
on previous achievements. Over the last decade the environmental
status of our inland and coastal waters has been significantly
improved. For example, 65% of monitored river length in England
was of "good chemical quality" in 2002, compared with
43% in 1990[6].
Over the same period, compliance with minimum EU bathing water
standards has increased from 79% to almost 99%.
4.4.2.2 However, there is no room for complacency.
More work is needed to improve the water environment, for example,
to improve the condition of water and wetland Sites of Special
Scientific Interest (SSSIs) and to meet the requirements of the
Water Framework Directive.
4.4.2.3 The present environment programme
is designed to help ensure that:
treatment works, pipelines and sewers
perform well and so underpin the improvements to the environment
made in the last 10 years;
companies have sound plans to provide
enough drinking water, meeting the required standards, consistent
with the needs of all water users and the environment;
the environmental impact of abstractions
and discharges is reduced;
legal requirements are met; and
the actions proposed within the constraints
imposed by statutory regulations represent good value for money
and promote sustainable development.
4.4.3 Nature conservation and habitats objectives
4.4.3.1 The environment programme will contribute
to meeting nature conservation drivers such as those associated
with the protection of internationally important sites, including
Natura 2000 and Ramsar sites, and similarly important national
sites, SSSIs. The Environment Agency and English Nature have recommended
investigations and schemes to tackle abstractions and discharges
which may be adversely affecting those sites. Schemes have also
been recommended to tackle abstractions and discharges which may
be adversely affecting Biodiversity Action Plan species and habitats.
5. CONCLUSIONS
Early indications suggest that the
process for incorporating Government policies in the current water
price review has worked as intended (paragraph 2.3.5).
Guidance given by the Secretary of
State enabled key Government policies to be reflected in water
companies' final business plans (paragraph 2.3.5).
After the process has been completed,
Ofwat will consider with Government what lessons need to be learned
for the future. It is too early to make definitive judgements
(paragraph 2.3.7).
Affordability is a key Government
concern and a cross-Government steering group will report by the
end of 2004 (paragraph 3.2).
Long-term planning has not been hindered
by technical details of price setting process (paragraph 4.1.2).
Climate change has been reflected
in water resources plans and hence in the price-setting process.
There is room to review analyses and update plans as further/better
information becomes available (paragraph 4.2.2).
Water companies do however need to
include more demand management and water efficiency projects in
their water resources plans (paragraph 4.3.3).
There will be a significant increase,
as indicated by draft determinations, in the amount of investment
available for maintenance of underground assets, including water
mains (paragraph 4.3.5).
The quality programme for drinking
water and the environment confirmed in Government guidance will
continue the substantial improvements made in earlier prices reviews
(paragraph 4.4.2.1).
25 October 2004
1 House of Commons-Environment, Food and Rural Affairs-First
Report. Back
2
House of Commons-Environment, Food and Rural Affairs-Fourth Special
Report. Back
3
Environment Agency-Maintaining Water Supply (July 2004). Back
4
"Future water and sewerage charges 2005-10: Draft determinations". Back
5 http://www.parliament.uk/parliamentary_committees/environment_food_and_rural_affairs/efra_climate_change_and_water.cfm Back
6
The chemical classification system assigns river stretches and
canals to one of six chemical quality classes-A (the highest)
to F. "Good" equals classes A and B. Back
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