Select Committee on Office of the Deputy Prime Minister: Housing, Planning, Local Government and the Regions Written Evidence


Memorandum by the West London Community Cohesion Pathfinder (SOC 72)

1.  INTRODUCTION AND BACKGROUND

  This memorandum provides a West London perspective on community cohesion, the rationale behind this and a summary of the work and future plans of the West London Pathfinder.

1.1  Background

  Some 1.4 million people live in West London, almost of the total population of London as a whole. Across West London at least 30% of the population were born outside the UK. This statistic masks a myriad of smaller areas where levels of BME and BMER residency are as high or higher than those of inner London and one borough where already the ethnic minority has become the majority. Forty eight per cent of the children in primary schools in West London are from a BME background. However London differs from other parts of the UK in that it has absorbed the constant arrival of new migrants from different continents and cultures over several decades. For the most part the whole range of public sector organisations and host communities have developed an effective management response and a positive track record to deal with both the short term and longer terms issues that have arisen from this situation. The arrival of the migrants has for the most part provided the subregion with an increasing pool of a wide range of skilled labour and because of the availability of jobs can be linked by a virtuous circle to the building of a largely prosperous subregion. A good example of this are the 42 refugee doctors, Refugees into Jobs has now helped into work in both primary care and other health trusts.

  1.2  The migrants' arrival over several decades has also provided the local authorities and other public sector organisations with the chance to develop links with a wide range and number of community organisations, faith and refugee groups and encourage and celebrate the diversity of each of the different cultures. This is particularly evident in the festivals that are often hosted by the local authorities working in close partnership with community and faith organisations. Over the last 10 years refugee and asylum figures have increased due largely to our proximity to Heathrow. But there are far larger numbers of migrants in the area from both Southern Asia and the Carribbean, who have come in the main to join other family members already here and because of the good work prospects.

  1.3  Unlike areas in the North of England there has not been any major residential segregation in the sense that whole estates, schools and areas have not become mono-cultural.

  1.4  We do have our own issues to address: friction between the Somalis and the Asian population in some areas and between Afro Caribbean communities and Somalis in others. Intransigent barriers to employment and discrete employment discrimination exists for many of the long-term unemployed particularly refugees. There is also intergenerational conflict within both white and black communities. There are groups of disenfranchised young white men who could fall prey to the influence of the BNP in particular parts of West London. There is also the highly publicised rise in gun crime. Because of these issues we cannot afford to be complacent so we also need to use the Pathfinder to act as the catalyst for working with other stakeholders and together to build the systems and policies and try out demonstration projects which will in turn provide activities and action to address this wide range of issues.

  1.5  In the past there has been conflict at times: there were serious disturbances in Southall for example in the late 1970's and early 1980's However since then a much more positive track record of successfully absorbing new communities across West London has developed. Acknowledgement that there are areas in Britain where this has happened seemed to be missing from the national debate on diversity and community cohesion. The West London Pathfinder is pleased to have the opportunity to discuss this vantage point, particularly from a local authority perspective.

2.  THE WEST LONDON PATHFINDER

  The Pathfinder is one of 14 National Pathfinders. We are proud to have been chosen as one of only two in London. We are also one of only two nationally which include a group of local authorities. As a reminder the Pathfinders role is to explore the most effective means of addressing community cohesion.

  The West London Pathfinder has three theme groups:

    Theme group 1: Communication, information and dissemination

    Theme group 2: Public sector meeting the challenge of community cohesion

    Theme group 3: Voluntary sector, youth and community development.

  The Pathfinder was officially launched in mid July 2003. Mangement and Delivery of the Pathfinder is shared by the local authorities and the voluntary sector.

  2.1  The Pathfinder aims as well as providing a range of practical projects to address community cohesion in a variety of ways but to also lead by example and encourage and enable a community cohesion ethos to be adopted by both our own and our stakeholders' organisations' policymakers in the public, private and voluntary and community sectors. The remainder of the report will provide an insight to the wide range of work of the three theme groups. Much of the early work of the Pathfinder has been about identifying existing community cohesion good practice operating at community level and within local authorities.

  2.2  Theme group 1: Communication, information and dissemination

  The Pathfinder and the Trinity Mirror Group (TMG owns 83 local papers)Ted Cantle's original report on community cohesion and the later LGA guidance acknowledges the influential role the media has in both encouraging and discouraging social cohesion. Through the Pathfinder TMG are developing a range of activities to encourage social cohesion; these include a educational projects and a bursary scheme. Through the Pathfinder we also brought together representatives from; Refugee forums, Race Equality Councils, local authority public relations staff, and a representative from the public relations unit at New Scotland Yard. All had reason to take exception at the handling of some local news coverage. We were joined by senior Trinity Mirror editorial staff. By the end of the seminar all jointly acknowledged:

  The power of positive news to both dispel myths and also to increase readership but the difficulties reporters faced in working to tight timelines in not being able to easily "put into context" some BME and BMER focussed news items.

  The short term positive outputs from this was to:

    (1)  Encourage the building of proactive links between refugees forums and their corresponding TMG editorial teams.

    (2)  Hold a briefing for young editorial staff on community cohesion and the press's powerful role in stablising or destablising a situation. We are encouraging the Trinity Mirror Group to make this briefing a part of all new editorial staff's induction and ongoing professional development and training.

  2.3  Comment: The briefing itself reminded those involved in giving it of the difficulties of encouraging a change in working practices, even if this is lead from the top, as this session was, unless those concerned can acknowledge that there is anything wrong in their current working practices. Journalists' comments came with the automatic reactive response that any changes impinge on the "freedom of the press." Showing the reporters the business benefits from the TMGs' viewpoint did encourage them to take on board the community cohesion agenda, but none of this is helped by the fact that in general community cohesion as a term is little known or understood. Even when carefully explained it was still difficult to counteract the challenge that this is what "we have been doing successfully already" with the press coverage given to Eid, Diwali etc. Nor is it helped by the poor image newspaper reporters have of local authorities. We hope that by pursuing this aspect through having it made a part of a formal training module that eventually the "community cohesion" message will be a part of our local journalists' toolkit.

  2.4  Other work in Theme Group One includes setting up a local officer group to spearhead a communications and dissemination plan. With hindsight development of this needed to start before the Pathfinder got underway, in order to increase understanding of the term community cohesion, and so engagement in the Pathfinder. This is one of the reasons the Pathfinder has not adopted a more catchy branding name but instead all documentation is under the banner of "Community Cohesion in West London" to encourage wider acceptance and recognition of the term. Promotion of the term by the Home Office and other appropriate government departments has been missing, unlike the heavy publicity which was given to the birth of the term "social exclusion."

  2.5  "Community and the media" is the title of a series of related pieces of research building on community organisations' current perceptions and experience of the media aiming to use training and a resource pack to develop the media skills of BMER groups. This should help to support better informed reporting by the mainstream media and get wider promotion of the positive work community groups are involved in and so help to dispel myths and misconceptions. In carrying out the research 26 community media organisations were identified who between them have an audience of over 400,000 listeners and readers. Developing these media contacts will help local authorities to make contacts with some of our more marginalised communities. Communities served by these organisations included: Albanian, Somalian, Turkish, Bangali and Arabic, but also included those who were serving second generation migrants eg British born Asian Radio.

  2.6  The original Pathfinder plan included development of a community cohesion portal. The feasibility study, has shown that this is not what is needed. Surprisingly despite the huge amount of ICT training available for individuals the research showed that the very BME and BMER groups who we had hoped would use such a site, were generally not ITC literate in fact there were examples given of groups who had been given computers which still remained in boxes, as the owners did not know how to put the kit together. Funding will instead be given to an outreach ITC worker who will work with the groups to increase their skills and build their capacity.

  2.7  Piloting of a high level secure information alert system will also start shortly which will use an ICT system to enable local authority chief executives, police, fire brigade and it is hoped PCTs to provide an immediacy to subregional communications, which will be useful in emergency situations as well as incidents of community tension.

  3.   Theme group 2: Public sector meeting the challenge of community cohesion. A series of sub regional working groups have been set up looking at incorporating community cohesion into their policies and practices and so making sure the work of the Pathfinder is sustained or at the least it's work influences the West London agenda well beyond the lifetime of the Pathfinder. These include a Local Strategic Partnership grouping (LSP) currently mapping when and how community cohesion can be incorporated into their work and so influence the policies of each member of each LSP.

  3.1  Regeneration officers are working together identifying the factors which contribute to best practice in local employment projects with the aim of using this to influence practice in the private, public and voluntary sector.

  3.2  A grouping of the six Crime Disorder and Reduction Partnerships are seeking to involve the police in establishing ways of sharing information and improving communication across the sub region.

  3.3  A group of senior housing officers are currently using the Chartered Institute of Housing's paper Offering Communities Real Choice—Lettings and Community Cohesion against which to assess their work and from this establish what gaps or changes need to be incorporated into their work to ensure that community cohesion is actively being addressed.

  3.4  A series of events, entitled "What Works" have been used to both promote and drive the Pathfinder forward. The next one in March will focus on the work being done by the groups within Theme group 2, encouraging wider partner buy in, testing our findings and ensuring we are inclusive in all our work.

  3.5  This theme group has also taken the lead in engaging a wider partnership in our work through the Strategic Steering Group. The group includes high level representatives from: the police, fire brigade, Connexions, the LSC, PCTs, Race Equality Councils and Refugee Forums as well as the other Local Authorities and our lead partners from West London Network. So the work of the Pathfinder is aiming to act as a catalyst to encourage honest debate on community cohesion and ensure that its' ethos is built into our and our partners' policies and practices. We have all learnt in recent years that building partnerships takes some considerable time and the short time period covered by the Pathfinder is a concern. It is hoped that this is one of several groupings which will continue to meet after the Pathfinder finishes.

  3.6  The London Borough of Hounslow have provided us with a role model, having recently launched their high profile document detailing the impact of community cohesion across all its directorates "Community Cohesion in Hounslow—Meeting the Challenge." The launch event provided us with the opportunity to also encourage members to take on the mantle of local leadership in community cohesion. This seminar was lead by the I&DeA and we intend to refine this and repeat the session within each borough, with an all party group of members and involving equality and diversity officers. The output of each workshop will be a signed action plan illustrating each borough's short-term and long-term priorities for addressing community cohesion.

  3.7  From the outset the WLCCP have been concerned to engage the Greater London Authority (GLA) in the debate on community cohesion, particularly as the GLA also incorporates the strategic management of the London Fire Brigade and the Metropolitan police. Despite a strong commitment to diversity and equalities across all its programmes community cohesion is not explicitly addressed. A series of communications have taken place between our local authority chief executives and the GLA which have now resulted in joint working on the production of a high profile publication. This will acknowledge all the existing good practice work on community cohesion being delivered by ourselves and our partners. It will be launched by the Mayor this spring.

  4.   Theme group 3: Voluntary sector, youth and community development.

  Last summer this group oversaw the development of a major piece of research into existing good practice at community level. The final report includes over 50 case studies. These included the work of faith groups, people with special needs, lone parents, and both groups for the young and the old across the subregion. The researcher, like all the others involved in work carried out early in the programme, needed to spend time explaining what community cohesion is in order to help groups identify examples of good practice. The initial work was followed up with a series of focus sessions testing out assumptions and ideas that had come from interviews with individual groups. Participants told us that a successful community cohesion project needed to establish: a common purpose, look outwards, take pride is what it is doing, develop pride in the neighbourhood and build partnerships with statutory organisations. It should also seek to remove stigma be it race, disability or religion and encourage people from diverse backgrounds to work together. Examples included an Albanian organisation making contact with a Somalian group, a Kenyan group developing links with local health providers to enhance the service they were providing to their members and a well developed refugee community organisation which has expanded to build links with the private sector to enable refugees to move into employment.

  4.1  Theme Group 3 are now engage in developing a range of demonstration projects which includes work in schools and community organisations making connections with literature festivals and local museums to build a mobile exhibition that focuses on celebrating food. Schools and children will also be involved in becoming budding young journalists working with their local newspapers on a community cohesion theme plus a list of other ideas still in their embryonic stage. It is hoped that a major urban music project will be set up to capitalise on young people's interest in world music, this will be accompanied by a major football festival involving five FA clubs (in itself a good example of community cohesion.) Both will provide major opportunities to engage young white and black young people in the work of the Pathfinder. We hope to contrast these projects with a pilot project for groups of young white people working directly on reducing prejudice and handling conflict in day to day situations in targeted areas which we expect to include Hayes, West Drayton and Feltham.

  4.2  This theme group also covers aspects of good old fashioned community empowerment with the Young Community Champions work and Common Purpose, providing would be community leaders with the skills and contacts to work with and across all sectors in the subregion. The idea of empowerment is followed through with the development of the Community Advisory Forum building the skills and capacity of groups to take part in partnership work and eventually advise the statutory sector on matters of community cohesion.

  5.   Conclusions: Lessons learnt

  Local authorities and our partners have for many years been delivering successful community cohesion projects, but they have not been badged as such, as the term itself is new. Because of West London's history of immigration this has been happening more successfully in West London than in some other parts of the UK.

  5.1  However we are learning that:

    —  Not all of our partners have the systems to operate easily at a subregional level which has made our work more challenging. eg the police. This is turn means that there is still a lot of work to be done on establishing how we actively monitor community tension.

    —  A subregional strategic programme can only be effective and have credibility if accompanied by local delivery.

    —  Partnership building takes time—we need to maintain effective communication and engagement across a wide number of organisations.

    —  The Pathfinders are seen as a short term programme to kick start community cohesion, but by measuring successful community cohesion through the next Comprehensive Performance Review, CPA the government has demonstrated the importance it is attaching to this work. This fact is in itself helping to mobilise partners.

    —  Local authorities have a key role as "community leaders" but may be seen by some parts of the general public as not the most likely delivery agency to choose in what in reality needs to be a campaign to change hearts and minds.

    —  Within the confines of a short timescale the voluntary and community sector have proved highly flexible and efficient deliverers.

    —  Local authorities need to use effective communication tools internally and externally to create greater recognition of the term and an understanding of community cohesion. Progress would have been helped by an earlier linked government backed national publicity campaign. This would also have encouraged community leaders to champion community cohesion so that it would be seen not just an institutional response.

    —  The nebulous nature of the concept of community cohesion makes it difficult to explain in a "snappy way." Community Cohesion needs a national campaign behind it to encourage all of the importance of building it into policies across all sectors both:

      —  as a new proactive aspect of race equality and diversity policies, which is encouraged by the Race Relations Amendment Act (2002);

      —  but also to help all of us to actively develop the networks, skills, and experience to explode myths, build relationships and so reduce implicit and explicit prejudice and resentment in all its forms, in order to stabilise communities and make equality of opportunity a reality for all and not just a paper exercise.


 
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