Select Committee on Public Accounts Tenth Report


3 On dominant suppliers and new sources of supply

13. Almost all departments (95%) have purchased Microsoft software licences (Figure 3).[23] OGC considered that the public sector had obtained significant benefits through the widespread adoption of Microsoft products, including the ease of inter and intra-organisational communication. Being dependent on one supplier, however, involved risk and there was a need to continually assess whether competitive alternatives existed.[24]Figure 3: Nearly all departments use Microsoft software



Source: National Audit Office survey of departments

Open Source Software

14. Open source software is where the source code (the language in which the programme is written) is freely distributed with the right to modify the code, on the condition that the redistribution is not restricted and indeed is obtainable for no more than the reasonable cost of reproduction. Programmers develop open source software, often collaboratively, to their own design and groups of users provide mutual support when using the software. Open source programmes have no warranty and do not require licences. The software is usually not in a form that can readily be integrated with existing systems or compatible with off-the-shelf packages. Users have to therefore provide their own, often extensive technical support.[25]

15. In July 2002, OGC and the Office of the e-Envoy announced that all public sector organisations should consider open source software when procuring IT. At that time, however, OGC had advice that open source software was not yet robust enough for use with the standard office desktop computer. OGC's aim in laying down a policy in advance of the maturity of the technology was to enable departments to be ready to adopt the technology at a point when it became sufficiently robust to be considered as a cost effective alternative for the office desktop environment.[26]

16. In September 2003, OGC produced more detailed guidance on the implementation of the policy. In the following month, they considered that open source software had matured sufficiently to announce nine proof-of-concept trials with departments and other public sector organisations to examine whether open source software could provide a realistic alternative to existing software products.[27]

17. These trials will evaluate the total cost of ownership of open source software including migration, support and retraining costs involved. IBM is providing free of charge support in the form of personnel and the loan of hardware for the trials. Oversight of the activity is by OGC and the Office of the e-Envoy, together with consultancy support to develop a model to assess the value for money delivered by the trials. The trials will last for a year and OGC will then make an assessment on whether all or part of government could benefit from this type of software, or whether the technology still needs to mature further.[28] On 8 December 2003 OGC announced a deal with Sun Microsystems to undertake a series of trials with various public sector bodies using the company's open source software desktop system. These trials will build upon the initiative with IBM, with both aimed at opening up the government IT marketplace to wider competition and offering significant potential for value for money and other benefits.[29]

On the risk to departmental IT systems

18. Asked whether the reliance of departments on particular software products from a small number of dominant suppliers left them vulnerable to actions of such suppliers, the OGC said that Microsoft has made its source code available for governments to inspect so that they could determine the security of the operating system. The OGC did not rely on the in-built security of Microsoft or other software products because Government had its own measures to protect the integrity of its systems, such as the Government Secure Intranet, to help prevent viruses and hackers.[30]


23   C&AG's Report, para 2.5 Back

24   Qq 12, 15 Back

25   C&AG's Report, para 1.9 Back

26   Qq 100-103 Back

27   Qq 11, 101 Back

28   Qq 23, 27-28, 30, 102; Ev 13 Back

29   OGC Press Release, Sun Shines on Whitehall, 8 December 2003 Back

30   Qq 99, 105; Ev 13 Back


 
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