House of Commons portcullis
House of Commons
Session 2003-04
Publications on the internet
Public Accounts Committee Publications

Public Accounts - Twelfth Report

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 1 March 2004.


CONTENTS


Terms of Reference

Summary

Conclusions and recommendations

1 Improving the quality of benefit decisions and reporting on performance

2 Decision-making for Disability Living Allowance

3 Decision-making for Jobseeker's Allowance

4 Handling appeals by customers

Formal minutes

Witnesses

MINUTES OF EVIDENCE

Wednesday 19 November 2003

List of written evidence

List of Reports from the Committee of Public Accounts Session 2003-04


 
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Prepared 25 March 2004