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Mr. George Osborne: To ask the Secretary of State for Trade and Industry if she will list her Department's IT projects in each year since 1997, broken down by (a) amount spent, (b) purpose, (c) cost of over-run and (d) time of over-run. 
Ms Hewitt: My Department has had a PFI contract for the provision of IT services since 1999, where IT project costs are borne by the supplier. IT systems also form part of other outsourced business services. Under these contracts my Department pays service charges that include IT systems development and support costs.
|199798||DRMS||Database of Departmental files|
|1998||RAB||Departmental Accounting System|
|1999||Elgar||IT Desktop, network infrastructure and support services|
|200103||Matrix||Departmental Electronic Records System|
|200203||Calipsoe||Departmental HR system|
|200203||Mentor||Departmental Accounting Services (including IT Services)|
|2004||Capri||Ministers Correspondence Tracking System|
|2004||JI/CMS||Web hosting and content management services|
Ms Hewitt: The Department does not keep separate records on how much it spends on lighting. Items such as replacement tubes and bulbs and disposal costs are embedded within the charges for our maintenance contract. Energy for lighting is not separately metered.
My right hon. Friend the Secretary of State made a written ministerial statement to the House on 10 March 2004, Official Report, column 102 WS, to advise that Action Plans for the DTI and its Agencies had been published and posted on the DTI Website. http://www.dti.gov.uk/about_dti_documents.html
Mr. George Osborne: To ask the Secretary of State for Trade and Industry how much her Department spent on (a) indoor bought plants, (b) indoor hired plants, (c) outdoor bought plants and (d) outdoor hired plants in each year since 1997. 
Ms Hewitt: The Department does not record details of the costs of plants and we are therefore unable to provide a break down of the costs as required. The Department currently has a mixture of rented and bought plants, indoor and outdoor planting.
Mr. George Osborne: To ask the Secretary of State for Trade and Industry what the cost of refurbishments in her Department was in each year since 1997; and what the planned expenditure is for 200506. 
Ms Hewitt: My Department undertakes a wide variety of projects as part of on-going maintenance and improvements of its existing buildings. The cost of significant works to the building services and fabric since 1997 are shown by complete financial years as follows:
The costs in 200405 relate to a major programme of investment in rationalising our London estate which will result in the vacation of three buildings currently costing £8 million per annum. Plans for works during 200506 are still being developed and firm estimates are not yet available.
Mr. Tyler: To ask the Secretary of State for Trade and Industry how many non-geographic 0870 telephone numbers are in use by her Department; and what services can be accessed by calling each of them. 
The Sixth EU Framework Programme UK Information Point (FP6UK) provides one number for general enquiries on the rules for participation in the programme (plus fax and Minicom numbers) and six numbers for more technical advice on specific themes. This supplements a web-based service.
My Department is currently reviewing the provision of its helplines and, following the issue of Central Office of Information Better Practice Guidance for Government contact centres in September 2004, the use of 0870 numbers.
Mr. Tyler: To ask the Secretary of State for Trade and Industry how much revenue her Department has received from the use of non-geographic 0870 telephone numbers for the period 1 October 2003 to 30 September 2004. 
Jacqui Smith: The Department collects disability data on a voluntary basis. The information tabulated as follows is extracted from our personnel records database and gives the current position in DTI Headquarters (including Small Business Service) at 1 December 2004:
|Number of staff employed||3,962|
|Number of staff employed with a declared disability||251|
Sue Doughty: To ask the Secretary of State for Trade and Industry what her Department's policy is in relation to the storage of documents and the use of shredders; and whether this policy has been reviewed in the past 12 months. 
My Department's policy on the storage of documents is that electronic documents should be stored in the Department's electronic records management system (ERMS) if they relate to the work of DTI and contain valuable information about, or
11 Jan 2005 : Column 140W
evidence of, the activities of DTI. Paper documents that need to be retained and cannot be scanned should be stored on official departmental files.
Documents in the ERMS and in official files will be deleted in accordance with existing departmental retention policies, which vary depending on the category of record. Some will be retained permanently in the national archives.
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