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The Pension Service are already doing much to promote council tax benefit take-up, from issuing a housing benefit/council tax benefit claim form
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to everyone who calls the pension credit application line and wishes to claim, to helping people fill in this form when visiting pensioners to take a claim for pension credit.
The Pension Service have also recently provided local authorities with details of those people in their area claiming pension credit but not claiming housing benefit or council tax benefit, for authorities to use to complement their own take-up activities.
Mr. Andrew Turner: To ask the Secretary of State for Work and Pensions how much his Department spent on disability awareness training in 200304; and what information he collects concerning the (a) number and (b) occupation of training recipients. 
Maria Eagle [holding answer 21 February 2005]: The Department for Work and Pensions (DWP) provides a variety of training for its staff which raises awareness of disability. It is principally aimed at advisers and other people who deal with the public but some is available to all employees. It includes an event called 'Dealing with Vulnerable Groups' which helps staff in dealing with people who are deaf or are visually impaired or who have mental health issues.
In addition to formal training courses, people are increasingly developed by a variety of other means, including mentoring and e-learning in the work place. These include The Diversity Toolkit, which offers a range of training options and which won a British Diversity silver award in the innovation and awareness category in 2004. The disability awareness strand of this has been made compulsory for staff in several DWP businesses.
The Department does not collect information about the numbers of its staff who access particular types of training or the cost of delivering different types of training. This information could be collected only at disproportionate cost.
Mr. Hepburn: To ask the Secretary of State for Work and Pensions how many company (a) directors, (b) managers and (c) secretaries have been (i) prosecuted and (ii) convicted for health and safety offences under section 37 of the Health and Safety at Work, etc. Act 1974 in each year since 1996. 
Information is not available in the format requested. The numbers of company directors or other senior corporate officers (i) prosecuted and (ii) convicted for offences under section 37 of the Health and Safety at Work etc. Act 1974 in each year since 1996, in cases following as HSE investigation, are as follows.
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|Number of individuals prosecuted||Number of individuals convicted|
John Thurso: To ask the Secretary of State for Work and Pensions how many and what percentage of calls made to the crisis line from Scotland in each month since July 2004 (a) were answered within 30 seconds, (b) received an engaged tone or recorded message that all agents are busy and (c) were abandoned. 
The cost of the reviews of local government, health and other public service pension schemes is a matter for the individual Departments which are responsible for the schemes and is not available centrally.
John Thurso: To ask the Secretary of State for Work and Pensions how many Social Fund (a) community care grants, (b) crisis loans and (c) budgeting loan applications have been (i) made and (ii) received by Jobcentre plus in Scotland in each month since January 2002. 
Mr. Ingram: Ministry of Defence identifies the costs of operations in terms of the net additional costs it has incurred. Additional costs for larger operations are identified separately and are published in the MOD's annual report and accounts following audit by the NAO.
On this basis, the cost of military operations in Afghanistan from 200102 to the end of 200304 was £578 million. Similarly, the cost of activities in Iraq under Operation Telic commencing in 200203 and to the end of 200304 was £2,158 million.
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