Select Committee on Culture, Media and Sport Written Evidence


Memorandum submitted by Acumen

  A recent paper, published in Cultural Trends[1] discusses the long-term development of public libraries in England. That paper is based on statistical information up to 2000-01. This paper updates the position, using the most recent CIPFA data which covers the year 2002-03.

EXPENDITURE

  Table 1 shows that the level of expenditure increased markedly between 2000-01 and 2002-03. Total expenditure on the service grew in real terms by 12.5% over the two years. Expenditure on staff grew by less than this—7% in real terms while the expenditure on books and other materials grew by only 5%.

  This recent growth in expenditure marks the end of 10 years of decline. It means that total expenditure in 2002-03 has returned to the level last seen in 1990-91. The impact on book expenditure has been much less marked: current levels of expenditure are still only about three-quarters of the level in 1990-91.

BOOKS

  Table 2 shows that the overall number of books held in stock by English public libraries fell by 4% between 2000-01 and 2002-03—a reduction of nearly 4 million volumes. The number of books available for lending fell by over 4%, although the number of reference books fell by rather less—1.5%.

  These reductions in the size of the bookstock reflect reductions in the numbers of new books added to stock during the 1990s. Put simply, the library bookstock is becoming worn out and the number of worn-out books that are discarded is greater than the number of new books that are being purchased.

  There are, however, some signs that the position is changing. The number of new books added to stock increased by 8% between 2000-01 and 2002-03, with a slightly greater increase (9%) in the number of lending books added. The rate of new additions is still, however, about 14% below the rate in 1990-91.

  The number of new reference books added to stock fell by 8%. This could, however, be compensated for by the increased expenditure on on-line and other digital information material.

  While this increased provision does represent an improvement, it is worth recognising the fact that the current rate of additions still falls well below the rate at which new books were being added in 1965-66, well below the rate recommended in the 1962 Bourdillon standards[2] and even below the more recent, but less generous, DCMS standards[3].

  A measure of the adequacy of the level of additions is provided by the stock replacement rate (the number of books in stock divided by the number added). At current rates of addition, each book will remain in stock for just over nine years. This is an improvement on the position in the mid-1990s when the average book was expected to last over 11 years but the improvement is more the result of the decrease in the overall size of the bookstock than the increase in the rate of additions.

STAFF

  The number of staff employed in English public libraries has increased by 8% in the last two years, as can be seen in Table 3. This means that the overall staffing level is slightly better than that recommended in the 1962 Bourdillon standards.

  A real problem, however, concerns the number of professionally qualified staff. The number of qualified staff employed by the service has been falling steadily since 1975-76—a fall from nearly 7,500 to just over 5,000. The Bourdillon standards recommended that 40% of the library staff should be professionally qualified. The proportion is currently on 24%. This makes it difficult to provide a high quality service.

SERVICE POINTS

  Table 4 shows that there has been a real improvement in the network of service points—the central and branch libraries—through which the public library service is delivered.

  The overall number of service points has remained broadly constant at just over 3,000 since the late 1970s, during the 1980s and 1990s there were significant reductions in the amount of time that they were open for business. In 1975-76, for example, over 160 public libraries were open for more than 60 hours each week. By 1995-96 the number had been reduced to nine. The position has improved since then to the extent that, in 2002-03, 42 libraries were open more than 60 hours each week and similar improvements can be seen elsewhere in the system.

  The increases in opening hours have been made possible by the increase in the number of staff employed. The pattern of staffing has, however, changed. In the 1970s and 1980s, nearly all libraries open for more than 10 hours each week were managed by professionally qualified staff. They selected and managed the stock, dealt with people's enquiries, provided advice on reading, organised activity sessions for children and developed outreach activities. Now the service points are mostly managed by unqualified staff who are unable to do much more than simply process book loans.

PATTERNS OF USE

  What effect have these changes had on the use made of public libraries? Despite the recent improvements noted above, the levels of use are still declining, as can be seen from Table 5. Between 2000-01 and 2002-03 the number of book loans fell by 11%, continuing a decline that began in the late 1970s.

  In 1980-81, people borrowed about 550 million books each year from English public libraries. In 2002-03 they borrowed just 305 million. Looked at another way, the number of books borrowed per head of population has nearly halved from just under 12 to slightly more than six.

  Various reasons have been put forward to explain this drop. Some have suggested, for example, that the fall can be explained by the rise in book purchases, yet in most countries, high levels of book purchase are usually associated with high levels of library use. There are three more likely explanations. First, the quality of the library bookstock has declined—there are one third fewer lending books for people to choose from than there were in the mid-1980s. Secondly, there are many fewer qualified librarians whose job it is to promote greater use of the service. And thirdly, the libraries are open for fewer hours than they used to be and have, therefore, become less accessible. In short, the quality of the service has declined markedly.

  The number of visits made to English public libraries remained broadly constant between 2000-01 and 2002-03, despite the reduced level of loans and reference enquiries. This suggests that people are using the libraries for other purposes. Much has been made, for example, of the People's Network and the access it provides to personal computers and the internet. The number of computers available for use has increased from nearly 14,000 in 2000-01 to over 30,000 in 2002-03, and they seem to be well-used.

CONCLUSION

  After many years of gradual decline, things seem to be improving. There has been a real increase in the level of resources available to the public library service in England and the roll-out of the People's Network is having a significant affect, not least in attracting new users to the service. Much more, however, needs to be done to repair the damage to the library bookstock—arguably the core of the service—to increase the numbers of staff, especially qualified staff and to return the level of opening hours to that which pertained in the mid-1970s. A start has been made, but much more needs to be done.

Table 1

PUBLIC LIBRARY TRENDS 1965-66 TO 2002-03 ENGLAND—EXPENDITURE


% age
change
65-66
70-71
75-76
80-81
85-86
90-91
95-96
00-01
02-03
00-01 &
02-03

Total expenditure (£000s)31,807 54,438141,902263,022 386,127579,946641,251 730,894845,197+15
Per 1,000 pop
799
1,177
3,055
5,755
8,196
12,497
13,602
14,619
17,150
At 2003 prices
9,435
10,811
14,537
14,607
15,192
17,123
16,156
15,243
17,150
+12.5
Expenditure on staff (£000s)
14,961
26,950
74,688
139,989
198,219
287,875
345,779
400,586
441,499
+10
Per 1,000 pop
376
583
1,608
3,063
4,208
6,203
7,335
8,013
8,959
As % of total
47
13
53
53
51
50
54
55
52
At 2003 prices
4,438
5,352
7,651
7,774
7,799
8,499
8,712
8,354
8,959
+7
Expenditure on materials (£000s)
9,125
12,686
26,191
44,034
68,522
95,940
107,269
99,301
107,113
+8
Per 1,000 pop
229
274
564
964
1,455
2,067
2,275
1,986
2,173
As % of total
29
23
18
17
18
17
17
14
13
At 2003 prices
2,707
2,519
2,683
2,445
2,696
2,833
2,703
2,071
2,173
+5





Table 2

BOOKS


% age
change
65-66
70-71
75-76
80-81
85-86
90-91
95-96
00-01
02-03
00-01 &
02-03

Total books in stock (000s)
76,435
93,783
105,669
108,392
113,979
108,306
105,384
94,372
90,637
-4
Per 1,000 pop
1,920
2,028
2,275
2,372
2,419
2,334
2,235
1,888
1,830
Lending books in stock (000s)
N/A
N/A
71,235
78,388
100,896
94,819
80,281
69,465
66,406
-4.5
Per 1,000 pop
1,534
1,715
2,142
2,043
1,703
1,389
1,341
Reference books in stock (000s)
N/A
N/A
10,601
11,127
13,083
13,487
13,893
13,461
13,272
-1.5
Per 1,000 pop
228
243
278
291
295
269
269
Total additions to stock (000s)
9,735
10,440
11,304
10,578
11,045
10,877
9,528
9,185
9,943
+8
Per 1,000 pop
245
226
243
231
234
234
202
184
201
Stock replacement rate
7.85
8.98
9.35
10.25
10.32
9.96
11.06
10.28
9.11
Lending additions (000s)
N/A
N/A
8,006
9,300
8,264
10,363
8,996
8,750
9,539
+9
Per 1,000 pop
172
203
175
223
191
175
193
Lending replacement rate
8.90
8.43
12.21
9.15
8.92
7.94
6.96
Reference additions (000s)
N/A
N/A
470
549
449
514
509
420
387
-8
Per 1,000 pop
10
12
10
11
11
8
8
Reference replacement rate
22.55
20.25
29.17
26.24
27.28
32.01
34.29


Table 3

STAFF


% age
change
Table 3 Staff
65-66
70-71
75-76
80-81
85-86
90-91
95-96
00-01
02-03
00-01 &
02-03

Total non-manual staff
16,273
18,787
22,831
20,944
21,040
21,848
20,820
19,936
21,527
+8
Non-manual staff to population
2,446
2,461
2,035
2,182
2,239
2,124
2,264
2,508
2,289
Professional staff
4,877
6,316
7,492
6,832
6,729
6,456
5,748
5,164
5,133
-1
Professional staff to population
8,162
7,320
6,200
6,689
7,001
7,188
8,202
9,681
9,600
Percentage of professional
staff
30
34
33
33
32
30
28
26
24


Table 4

SERVICE POINTS


% age
change
65-66
70-71
75-76
80-81
85-86
90-91
95-96
00-01
02-03
00-01 &
02-03

Open 60+ hours per week
N/A
N/A
160
66
35
21
9
19
42
+120
Open 30-59 hours per week
N/A
N/A
2,062
1,976
1,947
1,955
1,789
1,682
1,766
+5
Open 10-29 hours per week
N/A
N/A
894
1,037
1,112
1,178
1,315
1,331
1,240
-7
Sub-total open more than 10 hours
1,982
2,060
3,116
3,079
3,094
3,154
3,113
3,032
3,048
+0.5
Number open less than 10 hours
942
860
906
411
317
223
215
130
91
-30
Mobiles
423
448
527
499
478
506
496
465
462
-0.6
Homes, hospitals, etc
6,066
5,296
7,089
9,724
13,347
16,542
17,445
16,819
15,128
-10
Total service points
9,413
8,664
11,638
13,713
17,236
20,425
21,269
20,446
18,729
-8


Table 5

USE


% age
change
65-66
70-71
75-76
80-81
85-86
90-91
95-96
00-01
02-03
00-01 &
02-03

Loans (000s)
N/A
N/A
532,760
550,776
540,028
475,527
437,158
342,914
305,112
-11
Loans per head of pop
11.47
12.05
11.46
10.25
9.27
6.86
6.16
Loans per lending book
7.48
7.03
5.35
5.02
5.45
4.94
4.59
Reference transactions (000s)N/A
N/A
N/A
N/A
31,248
45,462
52,548
50,051
48,771
-2.5
Transactions per 1,000 pop
663
980
1,115
1,001
985
Visits (000s)
N/A
N/A
N/A
N/A
N/A
N/A
321,059
275,660
274,053
-0.5
Visits per 1,000 pop
6,810
5,514
5,533


Table 6

COMPUTER TERMINALS


% age
change
65-66
70-71
75-76
80-81
85-86
90-91
95-96
00-01
02-03
00-01 &
02-03

Terminals available for public use
N/A
N/A
N/A
N/A
513
976
4,278
13,718
30,657
+123

11 November 2004






1   Nick Moore (2004) Public library trends. In Cultural Trends 13(1) March 2004 pp 27-57. Back

2   Ministry of Education (1962) Standards of public library service in England and Wales (The Bourdillon Report) HMSO. Back

3   Department for Culture Media and Sport (2001) Comprehensive and efficient: standards and assessmentBack


 
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