Costs and benefits
175. Chapters 17 of the explanatory statement describes
the Minister's judgement of the effect of the proposal on savings
and costs. Chapter 18 describes other beneficial effect which
the Proposal is considered to have. A Regulatory Impact Assessment
has also been prepared and laid before Parliament with the proposed
Order and explanatory statement. This describes the effect the
proposal is expected to have on informants, on the registration
service and on others who have a business or personal interest
in civil registration information or processes.
176. The GRO considers that the new electronic registration
system which it proposes to introduce will have the benefits of
being more streamlined, efficient and easier to administer than
the currently existing civil registration system. In addition
to the expected benefits for the government and for the specific
authorities which would required to operate the revised arrangements,
it is argued that the system would be more convenient for members
of the public, who would be able to register in new ways. It
also stated that the system would lead to financial and other
savings for individuals who would not have to present evidence
of their life events when conforming their entitlement or accessing
a service.
177. The GRO has indicated that the Government would
meet the costs of establishing the new database from the Exchequer;
costs of establishing the proposed 'through-life' records would
also be met from central funds but these costs would be offset
by payments from government and other bodies which would pay to
use the information. It is asserted that, over time, the costs
to the public purse should reduce although no cost forecast or
quantification is given.
178. Paragraph 17.8.1 of the explanatory statement
states that the establishment of facilities for data exchange
between those bodies, including government GROs, which need to
use and verify registration information about individuals as part
of their business will result in long term savings for those bodies,
notwithstanding the costs of accessing the database and, where
relevant, obtaining the consent of the data subject to access.
It is said in the subsequent paragraph that the costs of accessing
the database will be less than the current cost of purchasing
certificates.
179. Paragraph 17.10 addresses the financial impact
of the proposal on the use of historic records. In addition to
savings which may arise in relation to the less costly way in
which the information these contain will be made available to
users, we also note the likelihood (it is not said to be more
than that) that the digitisation of historic records would be
taken forward by the "not for profit sector or other interested
party" and the suggestion that this would mean this process
of archive to electronic transcription would be accomplished at
no cost to the public purse.
180. In general terms, the GRO has identified the
benefits it expects to arise from its proposal as being improvements
in efficiency and a move to a more 'modern' civil registration
process. Its explanatory statement does not record any estimates
of costs in relation to the implementation of the proposal or
of savings which might be expected to be achieved. Clearly, costs
to be borne by individuals in relation to the registration of
life events are very difficult to quantify. Meaningful forecasts
of savings and costs are only possible in relation to the structuring
and organization of the Civil Registration Service itself.
181. The Regulatory Impact Assessment includes some
cost analysis of the provisions in the proposal. This records
that it is estimated the data base would cost the Exchequer around
£5 million to establish and the conversion of the extant
records of the 'active population' around £20 million more.
It further records the view that, because local authorities will
have been the beneficiaries of Central funding to meet e-government
targets, it is expected that only marginal costs will arise for
local authorities across England and Wales in the establishment
of electronic access arrangements to the database for their staff
and customers.
182. Paragraph 3.6.1 of the RIA records that costs
of £1/2 million are anticipated in
staff training in the use of the new registration system software
and for the production of written guidance material for staff.
It also refers to a recognised need publicity about implementation
and to adapt current information and advice materials, estimated
together at £1/4 million.
183. The overall judgement given in the introduction
to the RIA is that the proposal may lead, 5 years after introduction
to reductions in income of £8 million (50%) to local registration
service providers and of costs from £23 million to £16
million. These are said to be the maximum possible changes in
costs/savings on the basis that efficient authorities should already
have reduced their costs. It is also suggested that those local
authorities which take steps to offer "additional replacement
services" would be best placed to preserve their income streams
from civil registration. When implementing such reforms, we expect
the Government to ensure that the balance of net benefits between
centrally and locally provided services is fair.
184. Our written questions 74 to 82 and 114 to 117
were designed to test the robustness of the estimated supplied
in the RIA, which amounted overall to projected reductions in
income after 5 years of £8 million (50% of current revenue)
to existing local registration service providers and in costs
from £23 million to £16 million.
185. The answer to written question 82 explicitly
comments on the assumptions which have led to these broad estimates.
The answer given to this question indicates an outline of the
methodology and states that certain assumptions have been made.
In the light of the uncertainty which the GRO acknowledges in
its answer, the answer acknowledges that the estimate of cost
savings arising from its calculations gives a range of between
£16 and £23 million p.a.
186. We consider that the answers we have received
to our questions under this heading have often been vague and
in some instances, considerations of commercial sensitivity have
meant that we were unable to pursue with the GRO the assumptions
with which were adopted in the development of some of their forecast
cost figures.[76] Furthermore,
where more information is supplied, as in the answer to our questions
75 and 116 about the underlying assumptions behind the projected
cost of £5 million for the cost of developing the national
database, these projections themselves appear to involve a number
of contributing assumptions, which themselves are unexplained.
We have felt a degree of unease in examining the answers to these
questions; given the proven difficulty of managing major government
IT projects, we would have considered it prudent for estimates
of costs to offer final figures between a range of values, rather
than predicting cost figures.
187. Our conclusions are that the GRO has endeavoured
to establish working estimates of the costs and savings which
might arise from the introductions of its legislative proposals
but that such estimates are still subject to further refinement
as development work on the actual database project and associated
IT mechanisms continues. Given our conclusions about the inappropriateness
of this proposal for introduction by Regulatory Reform Order we
did not consider it was necessary for us to seek further evidence
concerning the reliability of the estimates. However, we consider
that these are questions which the House may wish to pursue should
further legislative proposals be brought forward.
Charges to be made to a public
authority
188. In this instance, we note that the proposal
would impose requirements for fees to be paid for various services
or actions on the part of the registration service (specified
in Schedule 5). We had no concerns about the level of fees proposed.
50 Explanatory statement, paragraph 11.8.3 Back
51
Explanatory statement, paragraph 11.8.3 Back
52
We also note that proposed restrictions on access to data in the
Register would be subject to proposed discretionary powers for
the Registrar General to release any information in the register
to persons he considers appropriate in accordance with section
33 of the Data Protection Act 1998 (which allows for information
to be provided for the purposes of research, history and statistics).This
amounts to the exercise of a discretion by the Registrar General
where there is no way of knowing in advance how he might choose
to exercise that discretion in practice. We are concerned that
had the proposed restriction been in place at the time, the pioneering
research by Dr John Snow (1813-1858) into the cause of the cholera
outbreak of 1854 in Soho would not have been possible. Back
53
Appendix F, Q12 Back
54
Q129 Back
55
Appendix J, Q114 Back
56
Appendix J, Q115 Back
57
Explanatory statement, paragraph 6.8.3 Back
58
Explanatory statement, section 6.12 Back
59
Ev 11 and Ev 20 respectively Back
60
Appendix F, Q22 Back
61
Explanatory statement, paragraph 21.8.55 Back
62
We note that the public may not always access e-services in the
way that they were planned. For example, see the Report of the
Public Accounts Committee on the Criminal Records Bureau, Forty-Fifth
Report of Session 2003-04, HC 453. Back
63
Explanatory statement, chapter 12 Back
64
Appendix F, Q54 Back
65
Appendix F, Q31 Back
66
Appendix F, Q32 Back
67
Appendix F, Q 33 Back
68
Appendix F, Q37 Back
69
Appendix F, Q47 Back
70
Appendix H, Q105 Back
71
Explanatory statement, introduction to Chapter 16 Back
72
Appendix H, Q89 Back
73
www.statistics.gov.uk/registration; www.ukonline.gov.uk; www.cabinet-office.gov.uk/regulation/act/condoc.htm Back
74
Q35 and Q69 Back
75
Q44 Back
76
Appendix H, Q76 Back