Select Committee on Defence Written Evidence


Memorandum from the Metropolitan Police

1.  INTRODUCTION

  This submission outlines the policies, procedures and provisions of The Metropolitan Police Service that enable the organisation to discharge its "Duty of Care" in respect of those it trains for certain critical roles. For the purpose of this submission those roles have been agreed with the Defence Committee as those involving "Training for Life-Critical" situations; recruits as they are trained to face a potential range of life-threatening situations as unarmed first officers at the scene, all officers trained to perform a responsive Public Order role, specialist officers selected and trained to carry and use firearms, drivers of Armed Response Vehicles, officers trained in hostage release procedures, officers trained in specialist anti-terrorist procedures and officers trained in the procedures concerning explosive devices.

  This submission does not include any of the interventions made to students concerning their "Duty of Care" to the wider public, which has been agreed as falling outside the parameters of this enquiry.

  The submission is produced as a summary of the policy, procedures and provisions of the departments responsible for the training of students in the above disciplines. The detail of each of these appear as appendices, together with a glossary of terms specific to the Metropolitan Police.

2.  DISCHARGING THE "DUTY OF CARE"

  The Metropolitan Police Service (MPS) bases its "Duty of Care" on the legal principles established over a period of time and can be summarised as principles of reasonableness. The organisation accepts its responsibilities of "Duty of Care" in law and takes the issue very seriously both from an organisational and individual point of view.

  There are four principle interventions through which this responsibility can be said to lay:

    —  Organisational

    —  Instructional

    —  Managerial

    —  Individual

Organisational

  This includes the setting of policy, which in itself is based on legal assessment, considerations of "best practice", the level of current threat both nationally and internationally and the expressed needs of the individuals faced with the "life-critical" situations.

  Training policy in the discharge of the "Duty of Care" organisationally is overseen by the Head of Training, Commander Shabir Hussain. There is a delegated responsibility for training plans which is discharged by the operational Heads of Departments—usually but not exclusively Police Superintendents.

  Organisational policy allows training managers to set aims and objectives for their instructional interventions.

Instructional

  This includes all training interventions, most of which are "mandatory" either generally across the service as in Recruit Training in the defined subjects or as part of the "qualification and maintenance of standards" process of specialist officers. "Instructional Interventions" in the discharge of the "Duty of Care" are legally driven, based on a combination of the set policy, legislation, Health and Safety requirements, the identified welfare needs of individuals and cultural considerations.

  Instructional interventions allow students to learn in a "safe learning environment", to know the parameters in which both they and their trainers operate, to understand both their own and the organisational manager's responsibility of care towards each other.

Managerial

  This involves the setting up and maintenance of supervisory systems whereby compliance with policy and the standard of instructional interventions is maintained. This is discharged by "training managers" who are experienced trainers in the field and usually, but not exclusively, police officers in the ranks of Chief Inspector, Inspector and Sergeant, depending on the role. They nearly always carry a specialist qualification in their own right and have considerable operational experience of the subject areas they are managing.

  Their role includes "case conferences" on under-performing students, evaluation and monitoring of classroom and practical delivery and invigilation in the examination processes pertinent to the department. They ensure adequate welfare provision is available and that issues surrounding equal opportunity, inclusivity and cultural understanding are taken into account. They ensure that an environment of "pastoral care" exists where instances of, bullying or harassment can be quickly identified and appropriately dealt with. A recent introduction has been the setting up of a Welfare Information and Guidance Unit ("Pastoral Care Unit") (see Appendix A).

  Managerial interventions allow the students to see that the organisational "Duty of Care" is being discharged, allows the departmental Heads to see that policy is being applied and ensures that all practices and procedures are both healthy and safe.

Individual

  All policy, instructional and managerial interventions both encourage and require the individual student to take responsibility for their own welfare and for their colleagues. The development of the representative Staff Associations and the use of the Police Federation (the Police Officer's representative body) are all set up as bodies seeking to offer help and support to the individual. The training managers and the trainers themselves actively support this in both theory and practice. A variety of events such as "the Marketplace" encourage students to take responsibility for their own welfare (see Appendix A). Much of the training encourages officers to adopt "critical thinking" and "problem solving" techniques by which issues of care are kept prominently in mind by the individual.

  Individual responsibility allows students to take ownership of the "Duty of Care", making it meaningful and immediate. By encouraging individuals to seek help at an early stage problems can be addressed before they become too serious.

3.  CONCLUSIONS

  Much of the organisational and individual "Duty of Care" of The Metropolitan Police Service towards its officers under training is based on keeping them alive in the first instance against a background of potential violence from any perceived threat that they may encounter in their day-to-day work. Creating a training environment in which a disciplined, clear and precise message is allowed to be absorbed by the student is considered to be of paramount importance. The success or otherwise of this policy can best be measured perhaps by the level of serious injury and cases of "Critical-Incident Stress" that occur to students both in their training and subsequently. These are felt to be very low although when they do occur they often have a serious effect on the organisation as a whole.



 
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Prepared 14 March 2005