UNCORRECTED TRANSCRIPT OF ORAL EVIDENCE To
be published as HC 40-vi
House of COMMONS
MINUTES OF EVIDENCE
TAKEN BEFORE
Education AND Skills committee
Every Child
Matters
Wednesday 2 February 2005
MR
TOM JEFFERY, MS ANNE JACKSON, MS SHEILA SCALES,
MS ALTHEA
EFUNSHILE, MS JEANNETTE PUGH and MR MARK DAVIES
Evidence heard in Public Questions 378 - 473
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Oral Evidence
Taken before the Education and Skills
Committee
on Wednesday 2 February 2005
Members present
Mr Barry Sheerman, in the Chair
Mr David Chaytor
Jeff Ennis
Mr John Greenway
Paul Holmes
Helen Jones
Jonathan Shaw
________________
Memorandum submitted by DfES
Examination of Witnesses
Witnesses: Mr
Tom Jeffery, Director-General, Children, Young People and Families
Directorate, DfES, Ms Anne Jackson,
Director, Strategy Group, Children, Young People and Families Directorate,
DfES, Ms Sheila Scales, Director,
Local Transformation Group, Children, Young People and Families Directorate,
DfES, Ms Althea Efunshile, Director,
Safeguarding Young Children Group, Children, Young People and Families
Directorate, DfES, Ms Jeannette Pugh,
Director, Children's Workforce Unit, Children, Young People and Families
Directorate, DfES and Mr Mark Davies,
Deputy Director of Care Services - Children and Mental Health, DoH, examined.
Q378 Chairman: Good morning
everyone and welcome to this morning's session. The new responsibilities for the Department and hence for this
Committee on the Children's Act are quite daunting. We have found a whole different world, a whole different language
and vocabulary and our learning curve has been quite steep. As you know we have been taking quite a lot
of oral evidence and we have received a great deal of written evidence; we have
also been to British Columbia where they have had a Children's Act for some ten
years. Interestingly it came about
after a tragedy similar to the tragedy that focussed everyone's mind on this
issue in this country. Tom Jeffery, you
are known to the Committee, which of your team would like to say something to
open up on the Children's Act or do you want to go straight into questions?
Mr Jeffery: Thank you, Chairman; maybe I could say something by way of
opening. Firstly, we are very grateful
for the opportunity to give evidence.
We have been following some of the evidence sessions to date and they
give us much food for thought. They
demonstrate clearly the challenges we face and we are very conscious of the
challenges and the complexities of the change programme on which we are
launched. We also believe we are laying
firm foundations for change and that we are building a strong coalition and a
consensus around what we are doing.
Over the last year or so we have been focussing on putting in place the
main elements of what we call a whole system change for children in which the
Children's Act is of course central but not in itself sufficient. It is clear that change must be led locally
and the most important change will take place on the ground close to children
and families. What we have been seeking
to do, therefore, is to put in place a supportive national framework for 150
local programmes of change. We set out
some of that in a document just before Christmas, including our outcomes
framework and the inspection framework which is out for consultation now. There are further elements to come. We will be publishing a workforce strategy
shortly. The Children's Commissioner is
being appointed. However, we are moving
now from a design phrase to delivery.
As ever in Every Child Matters
the most innovative out there are moving well ahead of government and we are
getting evidence of good progress being made across the country on many Every Child Matters priorities. Our priority is very much to support that
change and to go forward in what we hope is a joint venture between government,
statutory agencies, voluntary agencies, children, families and
communities. We know we have a very
long way to go on what is a long term programme of change, but we believe we
have made a start.
Q379 Chairman: Thank you for
that. Let us start with the question
that really came out of our trip to British Columbia. Their Children's Act, in terms of its original conception, was
broad in intention in terms of having a minister for children and families,
having a children's commission and commissioner, but some years after it all
seems to have gone rather wrong. What
has really developed is that it is rather hard even to engage people in
discussion about a universal service for children. To most of us it seemed to be focussed on child protection. The original intention had been diverted
into just this obsession with a very important sector but not what this Act is
about. Is there a danger that we will
start off with a great intention of a broad policy agenda and finish up in the
area of just child protection? Do you
think that is a danger for us?
Mr Jeffery: These are issues which have been debated throughout the development
of Every Child Matters and
subsequently the balance between help for the most vulnerable and seeking to
promote prevention and early intervention through universal services, and I
think keeping those elements in balance is a challenge for any change
programme; it must be so. That is, of
course, what we are seeking to do, to bring together the universal and the
specialist because the distance between services - cultural and sometimes
physical - has generated the gaps between which children have fallen. The commitment on the part of universal
services - including those in schools - and their interest in this agenda
before (and certainly ever since Every
Child Matters was published) has been very high indeed and they are very
much part of that coalition to which I referred earlier.
Q380 Chairman: From the
original inquiry into the tragic death of a child, from that time there does
seem to be an indication of some lack of commitment in some areas. We have murmurings from certain people in
the health sector that the degree of collaboration is not what it seemed to be
at the time, a weakening of the resolve to communicate across disciplines and
departments. Does that worry you?
Mr Jeffery: If that is what we were finding it would worry me. It is idle to pretend that there are not
people starting from different places and one keeps building that
coalition. However, there is strong
commitment across government and it is indicated to some degree by our
involvement with the Department of Health -Mark may want to comment on this in
a moment - and there is a strong commitment on the part of schools and others
to this agenda. If there were those
variations in commitment it certainly would worry me. There is a major effort in communication to demonstrate how all
these parties can play a part in the Change for Children programme and we are
engaged on that.
Q381 Chairman: So is Professor Aynsley-Green happier now about joined-up Children's Services
or is he still unhappy?
Mr Jeffery: I have never known Al be other than challenging as to how we should
work closely together. Al and I see a
lot of each other. He is a great
champion for children's issues across government; he is a strong member of the
cross-government Change for Children Programme Board which I chair. The Department of Health, working with the
Department for Education since Every
Child Matters has come out with the national service framework for children
(which is a very significant statement about children's health and services
working together) and with the Public Health White Paper (which will decidedly
involve the partnership of all the agencies concerned with Every Child Matters), all those things need to be taken forward
together in a single cohesive programme of change rather than be delivered from
government separately to different agencies.
That is very much what we are trying to do.
Mr Davies: I think it is important that you have been to British Columbia; Al
Aynsley-Green has been there too. He has been there at their invitation
because of their interest in the national service framework and what he has
reported back to us are the same findings that you came up with, that it is
very focussed on safeguarding and child protection and on the early years
programme. However, they are very
envious of our national service framework and I think we should not
underestimate the importance of the national service framework; it is the
biggest national service framework we have in the health service and it is the
most important set of standards ever produced anywhere in the world for children's
services and it covers everything from pre-birth through to teenage years and
transition to adulthood. It is a very
important document and it is a joint document between education and health, and
sets out some very clear standards and a very clear framework for the NHS. Obviously just describing a framework is not
enough to deliver change at the local level and I think there is no question we
have a challenge there. We have 150
local authorities, we have 303 primary care trusts, we have a number of
hundreds of NHS provider trusts providing services for children and getting
that integration with education and the criminal justice sector is very
important and very challenging for us, but we have the framework there and we
have the good will of professionals as well who welcome the national service framework
and are committed to implementing it over time.
Q382 Chairman: As we listened
to the evidence we had - informally mostly in British Columbia - they told us
about the inspiration that the inquiry had given them and that the legislation
had provided, but found that people still did work in their silos; the
joined-upness did not happen for them and still has not happened in many
cases. They still saw themselves as
having discreet roles and communication had not improved in the way they had
anticipated. Are we sure that this
joined-upness is possible in our system?
It looks very complicated on the ground, giving enormous new roles for
people who are already very busy anyway.
Mr Jeffery: Perhaps we should start with examples of joined-upness that we have
already. I think it is an important
consideration that Every Child Matters
and the change programme we are now setting up is not starting from anything
like a blank sheet of paper. There have
been some very significant integrated programmes over the last few years -
there is SureStart, there is the work of the Children's Fund, there is
Connections, there is Quality Protects - all of which began to bring agencies
and people together at managerial and strategic level and in the front line. The issue really has been their success
which has kept them separate, one from the other, as they have each had their
own funding streams and accountabilities.
We need to learn from what they have succeeded in doing in bringing the
whole system together at a local level. There are many additional incentives now towards that integrated
working. There is the appointment of a
Director of Children's Services, the one person in charge; there is the example
of what the inspectorates have done in themselves working together to create
the new inspection framework and to set up the joint area reviews so that they
will work together to look at outcomes for children locally. I guess it is that emphasis on outcomes
which has perhaps done more than anything else to move the debate forward. People have been very ready to look beyond
their professional backgrounds or their organisational arrangements to consider
how they can work together to improve a broad range of outcomes for children,
thus we have built those outcomes into the Children's Act and we have built
them into the change programme and they absolutely run through the inspection
framework. While we all maintain a
focus on those ultimate ends which are about children's lives, the incentive
for organisations, professionals and the voluntary sector and all concerned to
work together is very clear.
Q383 Chairman: We do not doubt
the intention but when it gets back to this Committee that 70 out of 150
directors of Children's Services have now been appointed and 63 out of the 70
have been former directors of education, in a sense it does give a signal that
this is all going to be rather biased towards the education world and the other
partners are going to be minor partners.
Mr Jeffery: What is important about the appointment of a Director of Children's
Services is that they have the leadership qualities, the vision and the ability
to bring all those organisations together.
They can come - some of them will come - from many different
backgrounds. They will need to work
right across the piece.
Q384 Chairman: They are not
going to be from many different backgrounds, are they, if 63 out of 70
appointed were all from education?
Mr Jeffery: The figures differ as to exactly how many are in post or about to
take up posts.
Q385 Chairman: You do not think
that is an accurate figure?
Mr Jeffery: The figure is there or thereabouts; it is a little less than that
from our understanding at the moment, but it does represent quite significant
progress towards the appointment of that important role and, indeed, faster
progress than was originally expected.
Q386 Chairman: You are not
going to do very well if all the other partners are sulking in their tents
because none of the top jobs have gone to their role.
Mr Jeffery: We do not have any evidence of other partners sulking in their
tents. We do have evidence of many
different partners talking to us about this.
There is some concern - I would not deny it for a moment on the part of
ADSS - about appointments. There are
some quite significant appointments for people with social care
backgrounds. There are very important
jobs in social care as directors of adult services where one might expect some
of those people to be looking as well.
It would be good to have a broad range of people as directors of
Children's Services.
Q387 Jonathan Shaw: You would
be given a fairly hard rebuke if you started advising local authorities on who
should they appoint, would you not?
Mr Jeffery: Beyond general comments on the generic skills which will be
required - and colleagues may wish to add something on the draft guidance we
have out at the moment on the role of the Director of Children's Services - we
would not get directly involved in appointments, no.
Q388 Jonathan Shaw: Do you have
any intention of doing so?
Mr Jeffery: We are not involved in those appointments.
Q389 Paul Holmes: You have
talked in broad terms about the national service framework, however there are
concerns that it is a great idea as a framework but is it any more than an
aspiration? There is no funding to make
it happen and there are very few specific targets or timetables to make it
happen.
Mr Davies: There are a few points I want to make about the national service
framework and we have heard these comments.
The first comment about funding is that we are in a position now where
we do not allocate money for particular purposes in the NHS, we give the money
to the people in the front lines - 75% of the NHS money goes to the primary
care trusts - and we ask them to deliver services and deliver improved outcomes
within a framework set nationally. We
are setting fewer and fewer targets and have made a commitment to set fewer
targets to people locally. We have set
fewer targets in the document which we issued earlier this year called National Standards Local Action which
sets out the targets for people locally.
Within that there are a few key elements which are germane to the
national service framework. First of
all, we have set targets which are reflecting the national service framework;
we have PSA targets around child and adolescent mental health services and
there is a whole standard around that which requires the delivery of a
comprehensive child and adolescent mental health service everywhere. There are some very fierce targets around
that for people locally. We have
targets on teenage pregnancy and obesity which are joint targets with other
government departments. We have PSA
targets which we share with DfES which again are required to be delivered by
the NHS locally. We also have a health
and equalities target around infant mortality.
So there are plenty of targets around the area of delivering improved
services for children all of which are reflected either in the national service
framework or we judge that if you deliver the standards in the national service
framework we will help deliver the PSA targets. When we launched the national service framework the minister said
that although we were not requiring people to deliver it immediately; it is
mandatory over a ten year period. We
have what we call for the NHS developmental standards which will become over
time core standards so there will be things that all services and all NHS
bodies will have to deliver. I feel
that the money is out there.
Q390 Chairman: Where is it?
Mr Davies: It is with primary care trusts.
Q391 Chairman: If you are in
West Yorkshire as I am, my primary health care trust ran out of money long ago;
they cannot purchase any more operations from the acute trust let alone spend
money on new responsibilities.
Mr Davies: I do not feel qualified to comment on the overall funding
situation.
Q392 Chairman: If there is no
ring fenced funding for this new responsibility how on earth is it going to be
delivered now or in ten years' time?
Mr Davies: There are four or five public service agreement targets which
people will be required to deliver and that will, in a sense, require them to
implement the national service framework.
As you know - I think you took evidence from Anna Walker, the Chief
Executive of the Health Care Commission - they will be looking at inspecting
again the standards set out in the national service framework and that will be
one of the biggest drivers of performance within primary care trusts. I feel that we have the leverage in place to
support delivery of the national service framework. I would not deny that it is going to be challenging; that is why
we are saying that it is a ten year programme because people are starting from
very different points. What we have
asked them to do is to determine locally what their priorities are for their
local communities and populations in order to deliver it.
Q393 Paul Holmes: Is it the
same situation with, say, head teachers who are involved in all this, but their
main priority is their school and their league table positions and all the
other government targets? Are they going
to give full attention to this programme?
Going back to the PCTs, they have 75% of NHS money but it is all
committed already to different programmes?
Mr Davies: The performance of PCTs will be judged against their delivery of
some of the key targets that they have been set, which include targets for
children: child and adolescent mental health service, teenage pregnancy,
obesity, infant mortality, inequalities.
These are all important targets which they will be required to deliver
and their performance will be judged against delivery of those targets amongst
others. There are other targets for the
NHS and I think we recognise that. On
the question of funding we know that there have been record levels of growth in
the funding for the NHS but, as I say, I do not feel qualified to comment on
general funding issues of the NHS or specific issues in Yorkshire. There have been record levels of growth and
the money has been given to primary care trusts. It is better that primary care trusts have the money than I have
it to distribute through some bidding process I feel.
Mr Jeffery: The implementation of the national service framework goes well
beyond the health service and it is crucially a matter of co-operation between
Children's Services generally - including local authority Children's Services -
and it is very important that its standards are increasingly reflected in the
inspection framework which the inspectorates are now drawing up. Then we can look at the area as a whole and
see the progress which is being made against those standards on the part of all
the agencies involved.
Q394 Paul Holmes: From the DfES
point of view - as the Chairman said at the start - Every Child Matters
brings to this Committee an area that we have never looked at before. Similarly for the DfES in general it brings
in an area they were never involved in before; it is quite an expansion of
responsibility. At the same time as
taking that on the DfES has said it is going to cut staff by 31 per cent in
three years. How can you reconcile the
two things?
Mr Jeffery: Every Child Matters and
the appointment of a minister for children does indeed bring a range of issues
to DfES which we have not dealt with before, although it also brings together a
number of key interests which we had in the Department including around Sure
Start and Connections. Just as the
Department is seeking a more strategic approach to its business, so we are in
the Directorate. When we came together
we had about 1100 people and we will be looking to reduce that in size over
time. The drivers for that really are
this whole system change which we are seeking to put in place and the
development of a key role for local authorities leading children's trust
arrangements locally. We need to
support that change by moving out of the micromanagement of some services -
after all we have been very hands-on in the development of early Sure Start
programmes - and by rationalising a lot of what we do. When all these functions came together we
brought together a huge array, for example, of grant schemes. We need to think about how we use
information much more effectively to support change locally. We need to think about how we do business;
do we do it through the proliferation of guidance or do we do it through
seeking to work much more in concert with our partners who are leading change
on the ground? We will be reducing in
size but we will be seeking to do so in a way which is about supporting change
for children.
Q395 Paul Holmes: So the cut of
31 per cent in staff will not undermine the service the DfES delivers and are
you saying that none of it will be offset by just moving those staff over to
other bodies, to quangos or to consultancies?
Mr Jeffery: By and large we will come down in size alongside and perhaps a
little bit more than the departmental average.
We are saying that we think we ought to be able to work in a way which
is more supportive of our local partners.
One of the things that we have at the moment is a substantial array of
field forces and that has followed almost inevitably from having an array of
different policies sometimes driven out of different departments. It is not a criticism of the way people have
put policies together to say that in the past inevitably they have said,
"Right, we must have a field force to work out there with our partners" but
whether that is the most helpful set of arrangements for partners is very
debatable. They may find they have too
many well-intentioned people coming to them to help them deliver change. We need to rationalise those arrangements;
we need a more effective way of working through government offices and we need
authoritative respected interlocutors with key people leading change in local
areas. We have a lot of work to do around
that as well.
Q396 Paul Holmes: There is no
hint there that reducing the staff would partly be done by simply moving their
functions to other departments.
Mr Jeffery: In a sense this is about moving responsibility for strategic change
to children's trust arrangements and local authorities, if you take the Sure
Start example; it is not about moving it to a plethora of non-departmental
public bodies. We do not have a
plethora of non-departmental public bodies in this territory.
Q397 Helen Jones: I want to
follow up what you said, Mr Davies, about the national service framework for
children because we are hearing a lot of talk both from you and your colleague
about delivery on the ground but in my experience departments are very good at
drawing up strategies and not so very good at seeing them implemented on the
ground. Without ring fenced funding for
the national service framework for children, is this not all a bit of
moonshine? You are expecting it to be
delivered by PCT boards who are untrained by and large in this area and who
face a number of competing demands. Are
you convinced they are going to put this NSF at the top of their agenda? Yes, they will be inspected but the chickens
may come home to roost several years down the line and some of them could be
gone by then.
Mr Davies: It is a very good point you make.
I think our experience in the Department of Health - where we have been
through a change which Tom has just described the DfES is just beginning, one
where we have reduced our number of staff by 38 per cent within a year so we
are a very much leaner and fitter organisation than we were a year ago - is
that we do not drive things from the centre.
We support people locally delivering services and it has been a big
shift for us in our mindset as to how we work with people locally. I know health is not your key area of
interest but one of the key government targets for the NHS was to reduce the
amount of time that people wait in A&E departments. I was responsible for that target until a
year ago and by and large there has been huge progress made on that without any
ring fenced money at all; there was no money allocated specifically to that
target although it is a different type of target, I admit. I think the point is that money is not the
answer to these questions. What people
are looking for is support and advice and help to deliver services locally, to
deliver change locally. We have good
experience of putting in place systems of support for people through things
like the Modernisation Agency in the National Health Service, through the National
Institute for Mental Health (in another area for which I am responsible, mental
health services), where people work alongside local services to support their
delivery of change and to advise, to help and to share good practice. That is a model that we support and we
promote and is actually effective. If
we just gave them the money I still do not think it would be delivered because
this is about a change in the way of working.
Q398 Helen Jones: Are you then
telling me that you are convinced that in delivering this through PCTs you have
in place chief executives of PCTs and PCT boards who fully understand the
necessity of this? I am not convinced
from my experience that they do. They
may be very willing but I have experience of a no-star PCT. They do not the training or the expertise to
do this, have they?
Mr Davies: I understand that and I would like to make the point that it is not
just through PCTs, it is through the whole of the NHS and through their
partners as well. The national service
framework is not just about the NHS, it is about the NHS working with its
partners and that is part of why we are using the Change for Children programme
as the framework within which it is delivered.
I think that is one aspect of this, that it is not simply an NHS
issue. I know what PCTs are concerned
about, they are concerned about their financial bottom line and they are
concerned about delivering access targets and delivering improvements in
particular service areas. However, they
have a responsibility to all the citizens they serve; they have welcomed the
national service framework by and large and they see this as an important set
of standards. It is a ten-year strategy
and if people at the moment do not understand the importance or the consequence
of the national service framework then that is the challenge for us over the
next ten years. It was published in
September last year and we set it out as a ten year strategy and we are only at
the start of what I think is a very long journey. Some places are further down the road than others and clearly
your primary care trust has a lot of work to do but that is precisely why we
want people out there to work alongside them.
I think for people working across education, health and social services
we have regional training advisors who are jointly appointed by Education and
Skills and Health to support them. I
take your point that it is a long journey we are on and it is a challenge; it
is the largest most comprehensive set of standards for Children's Services anywhere
in the world and if in ten years we can look back and say that we have
delivered it then we will probably have the best Children's Services anywhere
in the world.
Mr Jeffery: Sheila Scales does a lot of work on supporting change, including
issues of leadership locally and at some point - now or in due course - Sheila
may want to say something about that.
Q399 Chairman: Sheila Scales,
we would be delighted to hear from you.
Ms Scales: Mark mentioned that we have put in place ten regional change
advisors to help support on this agenda and they are jointly owned by the two
departments. That has meant adding to
the number of strategic advisors who are out there helping and supporting
across the piece. We have education
advisors - as you probably know - working with local authorities as well and
the Social Care Inspectorate also has advisors. What we are trying to do is to bring those together into a single
force by April of next year so that we have a joined-up set of regional
advisors who can talk with authority to local authorities, to PCTs and
hospitals and make sure that where there are issues locally that need to be
pursued we can put our collective effort towards getting those sorted. That would be one of their roles. The others - and this is about the issue of
sharing good practice as a key driver for change in this new model which we are
very conscious of - is that we have done quite a lot of sucking good practice
up to the centre and trying to bottle it and use it as the basis for a lot of
the advice and guidance that has gone out.
We prepare that in consultation with a lot of our partners. What we really think would be powerful is
developing much more lateral arrangements for transmitting good practice and
developing networks. We have a network
already of the new directors of Children's Services whom we bring together to
share their own good practice and help with that leadership challenge which
they all have across the piece locally.
We are also starting to run some regional events starting next week up
in the north east which will bring together all the key partners locally -
education, social care, health, the police, the whole package of partners - and
start to use those as the basis for regional networks for sharing good practice
and making sure that those who are leading edge in this (as Tom says, a lot of
people are way ahead of us in terms of developing this policy on the ground)
can actually help those who are finding it more of a struggle and use that as
an effective way of driving change without us having to do it all from the
centre with our smaller forces.
Q400 Jonathan Shaw: Are there
regional advisors for particular areas within Children's Services? If I am running a local authority do I get
one regional advisor providing advice across the piece or are there separate
ones for education, for child protection, et cetera?
Ms Scales: As I was trying to explain, currently we do have a set of advisors.
Q401 Jonathan Shaw: I think
there have been complaints from local authorities that a regional advisor turns
up and says, "I can advise you on this."
"But what about SEN?" "Ah,
sorry, not me, you have to wait for the next one to turn up." It is not very integrated.
Ms Scales: We know that we start from a complicated position of having
education advisors, of having social care advisors embedded in the
Inspectorate, but what we are trying to do is to bring together those advisors
and the new change advisors who have a much broader remit and their backgrounds
are in either health or social care or education, but they have already got a
remit which stretches across the whole of this change programme. We know that it looks a bit messy this year,
it is a bit of a team sport because all of those advisors do still exist, but
by April next year we hope to be moving to a position where each local
authority, each area, each joined-up set of Children's Services will have a
single authoritative voice from government that they can talk to about the
whole range of things.
Q402 Jeff Ennis: My first
question is a follow-on about the information we are getting back from the
regional change advisors and the new body of advisors that were implemented who
have the broader remit. What sort of
feedback are you getting in terms of the potential stumbling blocks and the
most promising aspects of the establishment of the children's trusts?
Ms Scales: It is obviously still a very mixed picture because people are
starting from different places. I think
there is enormous enthusiasm for the agenda; that is one of the things that is
coming back to us, a general recognition that this is a positive way to
go. There has been a lot of work on
assessing needs and starting to analyse across the piece exactly what issues
are being faced locally based on the outcomes framework which a lot of people
are finding very helpful to break down the sort of siloed analysis of issues
that they have been doing in the past.
There is also a lot of on the ground joined-up activity, a lot of it
coming from the programmes that we have developed in the past such as Sure
Start where there has been a concentrated effort on little bits of joined-up
activity. I think people are
recognising the challenge of moving from that to a genuine, across the board
re-engineering of the way in which they do business from the top to the
bottom. A lot of them have change
programmes very firmly in place and recognise that unless they do tackle it top
to bottom there will be those problems.
Q403 Jeff Ennis: Are there not
major problem areas then?
Ms Scales: There are lots and lots of problem areas. I think a lot of areas have discovered that building on existing
partnerships has been a very strong suit.
Those who have been a bit slower in forming those partnerships are
finding the sorts of things that we have been talking about - bringing health
on board, getting their schools engaged in this agenda - more of a challenge and
I think it is one of those things that some of this regional sharing will help
us to do. Helping those who are finding
this a struggle to learn from those who have actually made a good deal of
headway would be very useful. People
are finding some of the more technical things about budget cooling a bit of a
challenge but again I think recognising that that needs to build up from shared
leads analysis to shared planning because people are coming together now
actively to prepare their first children and young people's plans across the
piece. That is a way in which they will
start to get into some of those more strategic issues about use of resources.
Q404 Jeff Ennis: That leads me
very nicely onto my next question because in your memorandum at page six,
paragraph 21 you refer to the fact that "Section 10 of the Children Act allows
the pooling of budgets sand other resources, which can include staff, goods,
services, accommodation". Does that
mean that we are going to see the pooling of budgets or will it be left to the
local boards to decide whether they need to pool their budgets or what?
Ms Scales: I hope it is yes to both of those options. There is no formal requirement to pool
budgets but we hope that increasingly people will see that one of the things
that has got in the way of sensible decision making and the best use of
resources has been some of these artificial distinctions. Some of these distinctions we are removing
ourselves by trying to strip out separate grant streams that have got in the
way of common sense decision making, but equally at local authority level it
often helps - and this is something that has come back from the feedback - that
the way you have grass root staff not trying to defend the budget and move
somebody's problem to somebody else's budget, but seeing it as a collective
budget and a collective problem, you start making much more intelligent
decisions about what to so.
Q405 Jeff Ennis: So you see the
pooling of budgets very much as the norm, as we have in Barnsley or we are
going to have in Barnsley shortly.
Ms Scales: We certainly think it will be a very, very powerful tool.
Q406 Jeff Ennis: Barnsley is
leading on this, as usual, Chairman.
Turning to stronger partnerships - and that is effectively what we are
trying to do with this legislation, to build up stronger partnerships and who
leads the partnerships is going to be key I guess in how successful the
partnerships are - who do you foresee to be chairing the partnerships? Will it be a professional like the Director
of Children's Services? Or would it
possibly be a lead member from the local authority?
Ms Scales: We certainly have not tried to be at all prescriptive about how
local structures of that sort work, not least because it is important for local
areas to build on successful things that they have in place locally. It is not for us to seek to design those
sorts of things from the centre. We are
putting in place through statute a single lead member who will be in a very
powerful position to take that leadership role and also a Director of
Children's Services who will have that duty.
The local authority, because it has a duty to make arrangements to secure
co-operation will have to take the leading role in developing and devising
those arrangements. Exactly how they
work on the ground is for local determination.
In Knowsley I think it is their local partnerships are actually based
around clusters of schools and they have head teachers chairing them on a sort
of cluster regional basis. They have
found that to be very helpful, but we would not want to prescribe that.
Q407 Chairman: Just to
interject for a moment, this is all rather good but there are some rather
jargonistic terms being used her. What
is the sort of platonic idea of the children's trusts? What is the ideal trust? What does the architecture look like? Show us a children's trust; paint a picture
of a children's trust.
Mr Jeffery: We have sought to draw a picture.
I had better introduce it at this stage; it has become known as the
onion. You may have seen a series of
concentric circles where we have outcomes for children and the involvement of
children and young people and families at the centre and then we say that there
must be purposeful activity at each layer of those concentric circles if we are
to have proper co-operation in practice and if we are thus to have children's
trusts arrangements in practice. There
must be integrated activity on the ground close to children, for example in the
form of children's centres, extended schools, multi-disciplinary teams based
around schools or elsewhere. There must
be common processes working right across the children's workforce so that a
common assessment framework and information sharing is very important. There needs to be a local strategy which is
all about needs analysis and vision and a shared idea of the outcomes to which
the local area is aspiring. There needs
to be some governance arrangements to hold those things together through tough
times as well as good, so it is sustained over the long term. In working through our field forces we are
seeking to say to colleagues and partners out there that it is not one of these
things which makes a difference, it is all of them in concert. We have been trying to get away from the
notion that it is something to do with, if this is ever so reasonably simple
organisational change which gives a children's trust in action, it is all these
things working together.
Q408 Jeff Ennis: Pursuing the
potential of a lead member who has to be defined now by law, that is going to
be a really important job. What
preparation is being made for councillors or individuals to carry out this
particular task? Is the Local
Government Association, for example, aware of the situation and what are they
doing about it?
Ms Scales: Yes, they are talking to us a lot about that. The IDA is running some specific courses
which people are very keen to attend and to get to grips with this agenda. I think there is a recognition about what a
big role it is. It is an interesting
way in which local authorities are working to have maybe a team of members
actually supporting the individual lead member because of the size and scope of
the role. There is indeed training
designed to help.
Q409 Jeff Ennis: In the more
deprived parts of the country we are seeing the development of children's
centres now in particular. Does this
particular legislation mean now that the ideal location for a children's centre
would be adjacent to a school campus or can they be in different locations now?
Mr Jeffery: Once again that will be for local determination but we did publish
just before Christmas the ten year childcare strategy which, as you know,
envisaged the very significant expansion of children's centres and also the
provision of childcare through schools - not always in schools, but through
schools - and certainly the co-location of children's centres with schools on
site adjacent is a possibility or (and there are one or two instances of this)
with further education colleges, for example.
So you can envisage in some parts of the country campuses and some of
that is beginning to happen; all sorts of institutions are coming together on
the same site or very close to each other.
Q410 Chairman: One thing that seemed
to be missing from the outer level of the skin of the onion was national
co-ordination and you actually touched on it in your last answer. You have a ten year childcare strategy;
there is a five year education strategy.
Do they join up at the national level?
What about the healthcare strategy?
Mr Davies: The national service framework is a ten year strategy. We also have - as all government departments
have - a five year strategy for the health service but they are consistent and
coherent.
Mr Jeffery: We have been working very hard ever since the machinery of
government changes to get greater coherence, co-ordination, clearer
communication across all the government departments concerned with children's
issues.
Q411 Chairman: Even the Home
Office with youth justice?
Mr Jeffery: Decidedly with the Home Office and youth justice. At ministerial level you will know that
there are cabinet committees and there is a Misc9(D) which is the cabinet
committee charged with the delivery of this programme and we have a wide range
of government ministers coming together on that. We then have a programme board which I chair and which does bring
together the key senior players from every government department and also from
the inspectorates to take a broad view of the Every Child Matters programme.
Q412 Chairman: The reason I am
pushing you on this is because, as a member of the Liaison Committee, I have
pushed before with the interviews with the Prime Minister on the very fact that
where delivery is the weakest it is when the policy has to be delivered across
more than one department. That is when
the real test of joined-up government takes place. Why we are pushing you is because this is a very complex bit of
joined-upness and there are a lot of warning signals. As soon as you get policies that have to go across many
departments there is a tendency to put them really rather low down on the
priority of the department; there is a day job to do in the Home Office, there
is a day job in health and in education and in elsewhere and it is really
difficult to tug ministers and officials out of their day job to do something
different.
Mr Jeffery: I completely accept that, Chairman, and it is something which we
are tackling with a will. It is
absolutely at the heart of my day job and the day job of the Department for
Education and Skills, but I am absolutely confident our partners across
government recognise their part in it too and it is a genuine cross-government
venture on behalf of better outcomes for children. This programme board that I was describing does have the
commitment of very senior officials. The
heads of the Inspectorate and others come and we have serious discussions about
how we can make this programme work. It
is in indicative, for example, that before Christmas when Mark and his
colleagues were bringing out the implementation plan for the national service
framework that we were absolutely clear that the Every Child Matters programme and that implementation framework
went together. Stephen Ladyman was
there together with Al Aynsley-Green, and Margaret Hodge was there virtually
and I was there on the platform as well.
We launched this together.
Q413 Chairman: What do you mean
that she was there virtually?
Mr Jeffery: She was there on a video.
You take the point that it is not just that we are sitting round a table
purposefully in government; it is that we are seeking to organise these change
programmes in a coherent way. Of course
there are tensions and of course departmental priorities sometimes pull against
each other; of course we work on that all the time. I genuinely believe that this has been a significant step forward
and there is a real commitment - I am absolutely clear with this with
colleagues in the Department of Health - to effective cross-departmental working.
Q414 Jonathan Shaw: Head
teachers are going to be essential in order to deliver extended schools. Can you tell the Committee what discussions
you have had about the obvious tension where head teachers' focus has been -
and I guess will remain - to improve performance, to improve education
performance and exam results and SATS results, et cetera? Now you want the head teacher to co-operate
and give a lot of energy and effort to integrating services. Tell the Committee what discussions you have
had about that tension.
Ms Jackson: As with working with other government departments a lot of it comes
down to recognising that we have a tremendous common cause here because
particularly with head teachers it is part and parcel of helping children to
achieve academically, that they have the right sort of contact and the right
support, and where there are barriers to learning which some children experience
more intensively than others that the right sort of support is in place within
the schools and also in schools in their local community to help tackle those
barriers. We have been doing a lot of
work specifically across the Department with colleagues in talking to head
teachers' reference groups and talking to implementation review units run by
head teachers about the practical implications of this with those involved in
the school workforce agreement with the teacher unions. The practical implications of Every Child Matters for schools, the way
in which well-being and standards are really integral to each other and the way
in which the thinking that we have evolving here can help head teachers and
which they can then play back into that.
Q415 Jonathan Shaw: That gives
us an overview but it is not all plain sailing, is it? You said yourself you have this head teacher
group; they will not just agree to do it, they would ask questions. Tell the Committee what are their questions?
Ms Jackson: Specifically head teachers want to understand what the implications
would be of, say, some of the common processes that Tom and colleagues talked
about earlier. If you are thinking
about a common assessment framework which will be a shared initial assessment
for children with complex needs, is that going to be too bureaucratic for
schools? Is it going to be more trouble
to them filling it in than the sort of response that they will get then when we
use this? The trailblazer activity on
the ground and the pilot are showing some very interesting evidence of the way
in which schools and other services can work together using the common
assessment approach backed up by better sharing of information to get a more
effective support for children who need it.
That is one example. I think
another example I would like to mention is extended schools and the increasing
co-location of services in schools. If
what we are about here is getting a better interplay between universal services
for children and then specialist services coming in behind, the way in which,
over time, schools can become more centres of community resource is one of the practical
long term developments.
Q416 Jonathan Shaw: Let us
consider the very marginalised family or marginalised child displaying a whole
host of different difficulties and for that family, their experience and that
child the last place in the world they want to be is at that particular school
(an extended school), so while all the focus is on providing services at the
school is there a tension between this particular vulnerable group that really
have no real positive relationships with the schools institution.
Ms Jackson: There is a distinction between the service being provided actually
on the school site and the school acting as a gateway to the people who can
help that child and family in whatever way is most appropriate to them. Sometimes they are may feel comfortable
accessing some sort of support through school; sometimes it may be a very
special need which is actually more sensible to provide centrally so I think
there is going to be a different sort of pattern. One of the things we do not want to do - again because it is much
more sensible for it to be worked out locally - is to define very precisely
what the exact pattern of services will be for any individual school.
Q417 Jonathan Shaw: I think it
is absolutely right that you do not want to be very prescriptive; that is what
the Minister of State has said along, that it is about developing a bottom-up
approach. However, it cannot be so
bottom-up that gaps appear. When gaps appear
we have Victoria Climbié and cases like that which appear.
Ms Jackson: Schools are looking for guidance on the practicalities and so we
know that there are a set of questions around what is the funding going to be,
what support will we have, what will the governance arrangements be in a
school, so we are taking those into an extended schools prospectus which we are
working on now - we hope it will be ready over the next few weeks or months -
and which will start answering some of those practicalities and then again we
are working with schools on the ground to understand how those work out. The other dimension you raise about the need
for a dialogue between the individual schools and the authority and its
partners in the children's trusts arrangements about what exactly a pattern of
extended services ought to be, we can see some areas developing services based
round clusters of schools. Knowsley is
the example that Sheila mentioned earlier; other areas are looking to ward
based services. I think there needs to
be a process of discussion at local level between trusts and schools about the
most sensible way forward for all of the partners.
Q418 Jonathan Shaw: The school
does not have duty to co-operate - there has been a lot of debate about that
throughout the passage of the Bill and that continues - so what happens if one
area of policy is going in the direction of schools being more independent and
they say, "Sorry, children's trusts, it is nothing to do with us; forget your
extended school." The head teacher
says, "My concern is standards; that is what the parents in this community tell
us they want. We will get on and if
there is a problem we will ring you, but I am sorry I do not have time for all
this paraphernalia with the common assessment." Have any of the head teachers given you sentiments like
that?
Ms Jackson: It is because of the need for this dialogue between school and
local authorities that we did not think that a blanket duty to co-operate was
going to be terribly meaningful. There
is specific legislation though in two areas that are worth highlighting. One is that there is a duty on schools to
safeguard children and protect their welfare which stems from the Education Act
2002 and we have just put guidance out on that. That clearly is something the local children's safeguarding board
will be looking at.
Q419 Chairman: That might be a
very easy job in a leafy suburb, but if you are in a challenging school in a
more deprived area you might be turning the head into a director of social work
instead of doing his proper job as a head.
Ms Jackson: Indeed, which is why it is so important to get the right sort of
support around schools so that they do not feel that they are being asked to
take on a lot of extra responsibilities.
However, it does mean that when we say to schools that it is important
for children to have access to sport, to cultural activities, for the staff to
be sensitised to safeguarding issues that they understand then what other
support is available around schools and from the authority that can help
them. If I may just come back on the
other piece of legislation which is currently before Parliament which is
relevant here, we are also amending the inspection criteria for school
inspections to recognise the contribution that schools make across all of those
five outcomes. It is right that schools'
contribution towards helping children achieve on all five fronts is recognised
Q420 Jonathan Shaw: One of the
areas that is going to be essential is that of training. In their evidence to us the Association of
Directors of Education and Children's Services - the 63 former education
directors - have said that staff are going to need three days' training. Who is going to pay for that? Is that back to the PCTs again? The Association of Directors of Education
and Children's Services - I am sure we will get used to the acronym and it will
trip off the tongue as many others do that we are used to and familiar with,
but that one perhaps not so at the moment - have said that we need to have
three days' training for staff in terms of child protection and integration, is
that something you are looking at at the moment?
Ms Pugh: We are looking at training needs across the piece and we would be
happy to talk further later about the proposals that we will be putting forward
in the workforce strategy that Tom referred to in his opening remarks. Clearly there are already obligations for a
good training in order for practitioners to carry out their existing
responsibilities. In some areas of our
work - in information sharing and common assessment for instance - we have
included some provision for training in the funding that is available through
the change fund, for instance. We are
working closely with the Association that you referred to and, indeed, a range
of other representative organisations to discuss skills and training needs, so
there will be training needs.
Q421 Jonathan Shaw: They are
saying that there should be a minimum entitlement to three days of joint
training for all staff across agencies.
Ms Pugh: We have not been speaking in terms of an entitlement to
training. We certainly have been
looking to identify what training needs there will be in particular areas like
the common assessment framework for instance.
However, we have not been discussing entitlements because again, as
Sheila mentioned in her earlier comments, circumstances will vary from area to
area and there will be differing needs across different sectors and in
different types of skill areas. We do
not think that entitlement is the most appropriate approach.
Q422 Jonathan Shaw: These 70
people, why would they say that then?
Is this just a bargaining chip?
Are they trying to put pressure on the departments to give them some
money? Why would they say that everyone
needs three days of joint training before the trusts are established?
Ms Pugh: It is not for me to speculate as to why they might say it, but let
me comment on a couple of things.
First, I can well imagine why they might understand the value of joint
training. The experience in our
information sharing trailblazers for example in some of our other pilot projects
has shown the huge value to be gained by practitioners and professionals from
different sectors - social workers, teachers, nurses - getting together in the
same room and thereby effectively doubling the value of the training because
not only do they learn about the skill that they were in the room specifically
to learn about but they also learn about starting to build those relationships
that are going to be so important to making this agenda work on the
ground. I can certainly understand why
they would emphasise the need for joint training. As to the specific notion of a particular number of days, I can
only imagine that they have arrived at that figure through speaking to their
colleagues across different local authority areas. We have not had any discussions with them about the notion of an
entitlement as such, but we have certainly talked to them about the importance
of training and the importance of joint training and the value that can bring.
Q423 Jonathan Shaw: Do you know
how much the Department spent on training for Children's Services last year?
Ms Pugh: I am afraid I do not have that figure.
Q424 Jonathan Shaw: In terms of
this training, are the departments going to pool their budgets to assist
this? Is there going to be some pooling
of budgets at a national level as well as at a local level to assist in paying
for the training?
Mr Davies: I can write to you with the information, but it is not my
understanding that we hold budgets at the centre for local training. We hold significant levies from the NHS for
medical, education and training which is a completely different issue, but I do
not think we hold it for those types of localised training programmes.
Q425 Chairman: It is a bit
worrying because in one set of questions you say there is not going to be any
special money for this and now you are saying there is no resource for the
training of personnel.
Mr Davies: I am not saying there is no resource; I am saying that we do not
hold it at the centre. The question was
about whether we are going to pool it centrally. People will have local training resources available but the
Department of Health does not hold it for them.
Ms Efunshile: You talked about training for safeguarding as a particular example
of one those three days and I think it is important to recognise that local
areas already have training programmes.
There are already resources on the ground for training and what we will
be expecting and wanting local agencies to do is to bend those training
opportunities so that they are taking account of the changed agenda. Over the course of this financial year and
the last financial year as an example we have had a safeguarding children grant
which has been issued to local authorities, £90 million each year. We have not said that this is a sum of money
for training; we have said that this is a sum of money to assist you as you
move forward and improve the levels of your safeguarding and training will be
part of that. Whilst we will not be
saying that there is additional money for training we would certainly expect
existing resources to be taking account of the new duties for example under
Section 11 of the Children Act 2004 where they have a new duty on a wider range
of agencies to safeguard and promote the welfare of children and, indeed, to
co-operate under Section 10.
Q426 Jonathan Shaw: So this
will be replacement training. If they
have their budgets and they are using this money presumably for things that you
approve of in the first place, there is going to be additional training or it
is going to have to replace some existing training. That is the implication of what you are saying.
Ms Efunshile: Indeed, but we do not have central pots of money which are labelled
"training" for this agenda. There are
resources which are allocated to local authorities and other agencies on the
ground from which they can train; they can use resources to train. It will be down to local agencies themselves
to work out across that range of agencies at the local level - the children's
trust, the local safeguarding children's board - to work out what those
training priorities are and how they are going to use their existing resources
in order to deliver that training.
Q427 Jonathan Shaw: In the many
discussions that you have had, Tom Jeffery, with the various representative
bodies that represent the agencies that are going to deliver Every Child Matters, have any of those
agencies at any time said, "Look, it is essential that we have some more
resources for training if this is going to happen"? Has anyone said that to you?
Mr Jeffery: I am sure they have said words to that effect and we are making
available a change fund, as you may know, over the next three years for local
determination as to how it is spent in support of the Every Child Matters agenda.
There are substantial resources out there at the moment as colleagues
have said. We are also developing a
workforce strategy and we will want to continue discussions with all our
partners about workforce issues. I
absolutely take the point that here we are right into the heart of change on
the ground, change in understanding and culture and people working together,
and many of the programmes which we are putting in place - including common
assessment, including information sharing - are already generating and have
done for some months if not years now people working together and training
together in a quite unprecedented way.
Q428 Helen Jones: Can I come
back to this training because it seems to me that we have two problems in what
we are setting up here. One is that
teachers do not receive training in child protections during their initial
teacher training and yet schools have a duty to safeguard children's
welfare. Are we going to do something
about that? Who is safeguarding
children? The person who often has most
contact with the child at school who might most immediately notice if something
is wrong is their teacher. Why are they
not trained in child protection, and are they going to be?
Ms Efunshile: I am a bit flummoxed because in my experience there is significant
training in schools.
Q429 Helen Jones: I am talking
about initial teacher training first of all.
Ms Pugh: One of the areas that we have been developing in working with a
wide range of organisations over the last year or so has been the development
of something that we are calling the Common Core of Skills and Knowledge that
we expect will become the foundation of induction across the range of
Children's Services. We have the
support of our colleagues in the teacher training agency and we have discussed
that with other representatives of the schools' organisations precisely with a
view to seeing how we can fit that Common Core within initial teacher
training. The Common Core includes
within it a number of units of core areas of skills and knowledge of which one
is precisely safeguarding children so I think I can say to you quite directly
and specifically that that is one area that we are looking at particularly.
Q430 Helen Jones: So it will
become a component in initial teacher training. Is that what you are telling us?
Ms Pugh: That is what we are looking towards. We are about to publish a prospectus for the Common Core
hopefully in the next few weeks and we are discussing through the shadow
Children's Workforce Development Council that has been established and it, in
turn, through its wider network that it is working with - which includes the
teacher training community - how that Common Core can over the coming months
and years become firmly embedded within the initial training of practitioners
across the full range of Children's Services including teachers.
Q431 Helen Jones: That is very
helpful, but let us go back to the teachers who are already in school because
there are a huge number of calls on the training budget in schools as you would
expect, so if we are going to move into this whole area of involving schools
very closely with an extended range of services, how are we going to ensure
that the teachers in the front line are actually trained in child protection
and are trained in working with all the other services that they have to liaise
with? The three teachers here would
tell you that currently that does not happen.
How are we going to do that?
Please do not tell us that it is for local decisions because heads have
so many calls on their budgets and this quite frankly is not going to be at the
top of many people's agenda unless we find a way of making it so.
Ms Efunshile: Can I speak as a former teacher as well? We have existing arrangements and in every area there should be an
area child protection committee. The
best area child protection committees will be working out across the agencies
what the training requirements are, what the training needs are in that local
area in order that there can be satisfactory child protection practice. As we move forward we are wanting to build
on the best practice in those existing local child protection committees by
establishing local safeguarding children's boards and again we will be
expecting that it will be very clear that part of their duty will be to assess,
to audit and to look at what the training needs are in that local area in order
that they can improve the level of safeguarding jointly across the range of
agencies and of course in the individual agencies who are the constituent
members of that safeguarding children board.
Q432 Chairman: Can we get the
terminology right? You started off by
saying they were called child protection committees; they are really
safeguarding children boards, are they not?
Ms Efunshile: If I could clarify that, there are two slightly different things. At the moment every area should have an area
child protection committee but we know that there is variable practice across
the country in terms of the effectiveness of these bodies and one of the most
important factors there in terms of the variability is that they are not
statutory bodies, they are in fact voluntary bodies. Whilst it is the norm to have an area child protection committee
in fact they do not have to have one and there is no duty on the local agencies
at the moment to participate in the area child protection committee or to
contribute to it. The Children Act 2004
establishes local safeguarding children boards which will be in place across
all 150 local authorities by April 2006 on a statutory basis, very much
building on the recommendations which emerged from Lord Lane's inquiry where
what he wanted to see was a much firmer line of accountability in terms of
safeguarding and child protection.
Training will remain one of the key responsibilities of the local
safeguarding children boards. Their
role in fact is in two parts. One is to
monitor the level of safeguarding across the local area and secondly to monitor
and to challenge the level of safeguarding in the respective bodies that make
up that safeguarding board. They will
include education, police, various National Health Service bodies, probation
and so on.
Q433 Helen Jones: That is
helpful but we are still back to the position that Jonathan raised earlier that
you can do all that monitoring and evaluating but if the individual head says,
"It's not my policy, I'm not releasing my staff to go on that course" then we
are not getting anywhere, are we?
Ms Efunshile: If we look at the range of levers that are available to us and try
to use those levers, one is the duty because there is a duty on schools to
safeguard and to promote the welfare of their children. Guidance has been sent out which, in fact,
will mean that they should under legislation participate in safeguarding
activities across the area. Secondly, I
think Anne has mentioned the performance management framework so the inspection
framework for schools will in fact look at the extent to which schools and an
individual school is contributing to the improvement of the five outcomes for
children, one of which is, of course, staying safe. Individual schools' activities in terms of safeguarding will in
fact be a part of how they are inspected and how they are judged. Those are actually quite important and
powerful levers on the school in order that they do take part in, for example,
releasing teachers for training.
Q434 Helen Jones: Can I just
ask you before we move on about another group of staff? I am thinking of who the child is going to
come in contact with most of the time because I think that is the key. In early years they are often not even
trained nursery nurses. There will be
some trained nursery nurses about but very often they are people who have not
had much training, often quite young, who are very badly paid. How are we going to expect these people in
these frameworks to recognise not simply when a child is at risk of harm but
when a child has particular problems that may need early intervention? How are we going to get these people
trained? The reality of life is that
those are the people who are going to be dealing with the children in early
years care on a day to day basis. I
think that is perhaps where we have a real problem. Other countries have people who are well trained; we have an under-paid,
under-trained workforce. How are we
going to raise the game there?
Mr Jeffery: The development of the early years' workforce was a major theme of
the ten year childcare strategy. It
will be a major element of the workforce strategy on which Jeanette is
currently working so I wonder if she would like to say something.
Ms Pugh: The ten year childcare strategy that was published in December
highlighted the crucial importance as you have mentioned of raising the quality
of the workforce working with very young children.
Q435 Helen Jones: Could we say
raising the training? In my experience
they are often extremely good people; we are not making a judgment on their
character but on their training.
Ms Pugh: I think the two go hand in hand.
As Tom mentioned, the workforce strategy will be highlighting the early
years as a particular priority and looking at coming forward with propositions
around strengthening the leadership in early years settings, looking at the
notion of how we raise the levels of all those who are working in early years
settings, looking again at making the Common Core a foundation for training for
everyone working with children including very young children. I think that will address some of the points
that you raised in terms of raising awareness of the signs to look for, how to
identify when a child might be having a particular need or having a particular
difficulty that needs to be addressed.
It is absolutely a top priority because, as you say, those workers come
into contact with a lot of young children and, as we know, intervention in the
early years has such a vital part of play in the overall development and future
of those children and young people and in fact on their later life. I completely agree with you and we will be
saying more about this in the workforce strategy.
Q436 John Greenway: This is
very interesting and presumably the intention is that the Sector Skills Council
will be responsible for delivering much of this training. Can you clarify for us that the Sector
Skills Council is not about teachers, it is about the non-teaching workforce?
Ms Pugh: The new Sector Skills Council is a UK-wide body. The Children, Young People and Families
Workforce Development Council is the name of the England based council and I
think the basis of this discussion is that it is this council that is
germane. Its footprint covers early
years, social care and youth work so it brings within it the half a million or
so workers that are embraced by those sectors.
I mentioned earlier - this is quite an important part of how it operates
- that under the chairmanship of Paul Ennals the shadow council (because it
will become fully operational from April) has organised around it a wider
children's workforce network that draws together all the other relevant sector
skills councils and like agencies - like the teacher training agencies, skills
for health, skills for justice - to talk about how we can develop a stronger
common culture, common training requirements, looking at the revision for
instance of occupational standards, looking at the review of qualifications,
working with us on the development of more coherent career pathways across the
whole children's workforce that allows clearer progression within sectors and
indeed greater lateral movement across sectors as well as more flexible entry
points at different points along the qualification structure.
Q437 John Greenway: I think the
question that your answer to Helen Jones begs is: who is going to be
responsible for delivering this training and who is going to pay for it?
Ms Pugh: The Children's Workforce Development Council with partner agencies
(teacher trainer agencies in particular will have a particularly crucial role
because of the points you made earlier about teachers) will be responsible for
designing training, providing support; the funding is something that we are
needing to work through because as yet we are not clear about our precise
funding allocations. As Althea and
other colleagues have highlighted, there is already funding available within
local areas and local organisations to support training, so it is not a net
addition that is needed. It will be
about changing training as much as additional training to support this
agenda. The Children's Workforce Development
Council will play a crucial role in this.
Q438 Chairman: Just to sweep up
one element of that, it is clear from listening to people as senior as you from
the Department - you talk in theoretical terms largely, and that is
understandable - that what is coming out of some of the questions here is what
is the difference going to be to the average social worker, health visitor and
teacher or head on the ground? How much
change will there be to their lives and are they being communicated with
now? They are the people who will
deliver this policy so how far are they aware of it. Are they going to meet each other more often?
Mr Jeffery: There is communication with teachers on the ground. For example, you may know we have a teachers'
magazine, one for primary, one for secondary that is carrying a lot of
information.
Q439 Chairman: Teachers TV is
launched this afternoon; perhaps that will be used.
Mr Jeffery: Teachers TV is a potentially seriously helpful medium.
Q440 Chairman: When is it going
to enable them to meet with social workers and health visitors?
Mr Jeffery: It is happening more and more.
Of course it is happening through Sure Start local programmes but it
will happen more through the rapid development of children's centres, it will
happen through extended schools, it is happening through the training which is
taking place particularly in the trailblazer areas but more widely around
information sharing. I think it is a
very real challenge for us all communicating effectively in powerful language
in a way which really enthuses front line workers and gets them to own change
and take it forward. That is something
which we need to work on very, very hard indeed. We need to learn from them what they would like and it is a real
challenge.
Q441 Chairman: I understand
that is a challenge and that is why we have been probing that, but most of
these services have been delivered in the context of a community
generally. Increasingly one bit of
government policy in terms of specialist schools and diversity programmes this
Committee has looked at in some depth and this is actually taking many schools
away from being community schools. If you
want technology you go five miles up the road, if you want foreign languages
you are going somewhere else and so on.
Yet in a sense the Children Act that you are having to implement runs
across that; really you are trying to recreate communities round schools. If the children do not come from the
community in which the school sits, that is a problem, is it not?
Mr Jeffery: And it takes us back to many of the points which Anne Jackson was
making. You will know from your
inquiries around schools that part of being a specialist school is having a
community policy within that specialism.
Q442 Chairman: It is a strange
different community.
Mr Jeffery: Not necessarily.
Q443 Chairman: It is if the
children are not coming from the community in which the school sits.
Mr Jeffery: But it still sits in a community and will work with the community
schools.
Q444 Chairman: It may well not
sit in the same local authority area so the social workers will be different,
it may be in a different health authority area so that the health visitors will
be different.
Mr Jeffery: I think we cannot legislate for those boundaries. There are bound to be those issues locally,
but I do want to stress this, Mr Shaw asked earlier about what we were doing in
terms of talking to head teachers. Another
thing we are doing is working and talking to the National College of School
Leadership which will have a very important role in this territory. It takes us back in a sense to training as
well. I was talking only the other day
to their executive leadership course and that brings together head teachers
with five or more years' experience who are top heads in their territory. We talked all through this in some detail in
a very free flowing seminar and there was really huge enthusiasm on their part
for their engagement with this agenda.
Their key message to us was actually about communications: "Tell us more
about what this is about" - the prospectus which has been mentioned was seen by
them to be key - "and help us and our staff to get engaged in this".
Q445 Chairman: They also
responded to you by saying that when push comes to shove they will actually
give time on this rather than concentrating on exam results and test results.
Mr Jeffery: They took absolutely the point that Anne was making, that we have
five outcomes one of which is about achievement: how do we deliver that outcome
without schools? They took completely
the notion that their business was more than that and that they could
contribute to the five outcomes. They
understood what Every Child Matters
was bringing to them, the greater certainty that young children will have been
through early education and their families would have had access to children's
centres, the common language that we have been talking about coming out of the
Common Core. They were very
enthusiastic about what they could do in widening children's opportunities in
learning and other positive activity beyond the school day; they were very
enthusiastic about extended schools.
Q446 John Greenway: Do you plan
the development of child databases and indexes or is this a low priority?
Ms Pugh: The better, more effective sharing of information about children
between different professionals and practitioners across different sectors is a
high priority. It is clearly set out in
the Every Child Matters Green Paper
as being one of the issues that we saw to key effective integrated front line
working to better co-ordinate services around the needs of a child. I have seen some of the evidence presented
to the Committee and I think it is worth reminding what our policy objectives
are here. They are to ensure that all
children have access to the universal services to which they are entitled; they
are to make sure that those children who have additional needs have those needs
identified at the earliest possible opportunity so that prompt and more
effective interventions can be made; and they are to enable and allow any
practitioner dealing with a child to be able to correctly identify that
child. That is where the development of
the indexes comes in, particularly under Section 12 of the Children Act. They are designed to be an IT tool to
support the more effective sharing of information.
Q447 John Greenway: Do you have
concerns about the not particularly distinguished record of government
departments in developing such complex IT systems and the competing costs that
these are likely to involve in an area where there is already pressure on
budgets?
Ms Pugh: We are certainly very mindful of the experience of government IT
projects and that is why we are taking a very steady, staged approach to this
work, drawing in the appropriate expertise and subjecting the project to the
Office of Government Commerce Gateway Review procedures. We have already conducted an independent
feasibility study last year. Following
that we appointed an experienced interim programme director who has now
gathered around him a wider team of IT experts, each of whom are quite senior
and experienced in their particular field, fields like security for instance. Last autumn we completed the OGC Gateway
Zero Review and this coming autumn - September - we will go through Gateway
Review One. We are very mindful of the
experience of IT projects and learning the lessons from them, for instance the
crucial importance of user involvement, the experience of the ten IT ISA trailblazers
based in 15 local authorities. I know
you have heard evidence from Professor Cleaver who conducted an evaluation for
us. We are learning a huge amount from
them and I would come back again to the importance of information sharing
practice; this is about changing culture and practice. If you read the OGC's report and guidance
that they themselves have written, they will say that the key to success in any
IT project is 80 per cent practice and 20 per cent IT. The ISA trailblazers have taught us a
valuable lesson.
Q448 John Greenway: How do you
plan to ensure the confidentiality and security of information on systems and
what conclusions have you come to about the legality of the sharing of
information between different areas within these multi-task forces? I think again experience shows that whilst
the objective of government both national and local is clear, suddenly
information is not shared because someone says that it is confidential and
information does not get passed on and the tragedy that then ensues is seen to
be a consequence.
Ms Pugh: There are a number of issues there. Just picking up on your last point, we have seen that there is a
confusion amongst present practitioners in some sectors about what information
they can share and what they cannot share.
There is plethora of different bits of guidance coming from different
parts of the centre about information sharing so one of the things that we are
going to do in September is to come forward with cross-government information
sharing guidance which the practitioners we have spoken to - we have spoken to
a great many - are welcoming it. The
clarifying of what people can and cannot share is a key priority and that
guidance will help that. There are a
lot of issues of confidentiality and security which it is helpful to separate
out. The first point to underline is
that the indexes will only contain very basic data and that is set out now on
the face of Section 12 of the Children Act, name and address and so on,
precisely designed to minimise the risk so that there is just factual
information there. There have been
particular sensitivities and a deal of debate when the Bill was discussed in
the Lords in particular about the inclusion of information about the involvement
of sensitive services so, for instance, sexual health support service, and
about the controversial issue of how a professional would indicated a cause for
concern. We therefore, in response to
that, have just completed a public consultation which was only completed last
week so I am not able to tell you the outcome of the consultation but we put
forward what we thought would be the ways in which those two aspects might
sensibly work and we are listening now and talking to and will take account of
the written responses we have received and come back with a response on that in
the spring. Confidentiality is
absolutely crucial; security is absolutely crucial. That is why we have drawn in the experts I referred to earlier to
advise us on that.
Q449 John Greenway: How do you
plan to ensure that parents have access to what information is stored about
their child and the opportunity to challenge information that they believe to
be incorrect?
Ms Pugh: They would have that right under the Data Protection Act. There is no intention in anything that we
are doing in the establishing of indexes to change people's normal rights under
the Data Protection Act so that parents of children would have the right to see
the information and be able to correct it if it were incorrect. I think also it is worth mentioning the
experience of one of the trailblazers that we have at the moment, if I may,
which, because it is operating under current legislation issued 26,000 fair
processing notices to all the parents in the area informing them about the
intention to set up this index. Only 50
parents responded wanting further information.
Of those 50 only five had particular concerns and they were concerned
about security issues about the potential of people hacking in. Once discussions had been held with those
five, none had residual concerns and they were all content. I think it is important if we explain and
are clear about the reasons why we are doing this, then I think our experience
- certainly from the trailblazer examples - is that people feel more
comfortable.
Q450 John Greenway: You talked
earlier - or someone did - about the lead member in cabinet within the local
authority and his role, but you have proposed that a lead professional should
be responsible for co-ordinating information.
Who should this be and what guidance will you issue to this person and
the local authority or other agency as to what his responsibilities are? One gets the impression from all that has
been said this morning that in the end ultimately one person is going to be
responsible for making this work and I think we need to know who you think that
person is.
Ms Pugh: The lead member and the lead professional are of course quite
different concepts. We will be issuing
guidance for the lead professional I hope in April. That guidance will be based on the good practice that we have
drawn from areas which have already begun to operate the lead professional or
sometimes the lead practitioner. The
idea of the lead professional or lead practitioner is where a child is assessed
as having that needs to be addressed by more than one agency, what we want to
get away from is the position - I am sure we have all had experience of - of a
child going to one agency and then being passed to another, so that one person
takes responsibility for making sure that all those different agencies and the
support and services of those agencies are better co-ordinated around the needs
of that particular child. That is the
role. As to who it might be, again I
hesitate to say that it will be down to local determination and local
circumstances but to an extent it will.
Even in the experience of those areas that have operated the lead
professional concept so far there have been many head teachers who have taken
on the role; in other areas it has been a social worker. It will often depend on the local
circumstances and the needs of the individual child. What our guidance - which I hope is fairly extensive and contains
a number of case study examples - is doing is trying to help people see how it
can work, what the skill set of a lead professional should be and how it is
intended that it should operate.
Q451 Chairman: Can I just
interject here and say that this is the most worrying group of answers we have
had in the sense that you must have read the session we had last week and there
was a very strong opinion coming from the Information Commissioner and from
Eileen Munro from the London School of Economics about the whole process of the
trailblazers and the intention in the Bill and in the Act was really to get
better communication. It was not
supposed to be just a complex IT system which some people have estimated will
cost billions. In a sense you have picked
up a bit of the Act and you are running towards big IT systems and the people
you are running to are those wonderful IT giants who love to see civil servants
who have a bee in their bonnet about yet another big IT contract. The evidence clearly came out last week that
they think you are moving fast in absolutely the wrong direction because the
best communication is improving the human interface between teams working with
children and you are going to throw yet more tax payer's money at a glorified
IT system that the Commissioner for Information is not going to let you use
properly. You give one experience of
the trailblazers, had tens of thousands of people and only 50 people
responded. That shows you how many
people and how much of that million pounds the trailblazer cost. Did you get nothing out of reading the
evidence of that session? It was pretty
worrying stuff, was it not?
Ms Pugh: Indeed I did read the evidence and I have met the Information
Commissioner personally and his assistant at the end of November. As he mentioned in his evidence to you he
also responded to the consultation on sensitive services and flagged some
concern. That is why I was so keen to
stress at the beginning of the previous set of answers what we are trying to do
here, to remind ourselves of the policy objectives and I am trying to just get
us back to what the facts are of what we are actually intending to do, how we
are taking it slowly and steadily, how we are learning from the
trailblazers. People talk about a
complex IT system, but we do not want that.
We want a simple an IT system as possible. If I can quote from the conclusion of Professor Cleaver's report
- I do not know whether the Committee has seen this, but we would be happy to
share it with you - "Outcomes for children will be improved if practitioners
communicate and services are delivered in a co-ordinated way. A child index with details of how to contact
other practitioners involved could aid this process but must not be seen as a
sole solution to protecting children."
I completely agree with that.
Other comments were made in the report about not making the IT system
complex.
Q452 Chairman: Quite rightly
you are being very cautious in saying what money is available to deliver this,
to train people, to deliver the programme and mostly you are saying that it is
not centrally provided and there are budgets in health and education and so on
already, yet there will have to be money for IT systems. You must know that some of these predictions
of how much it might cost in different areas of the country is a lot of tax
payer's money. This Committee would be
wrong if we did not say that after last week's session we are very concerned
that you do not go steaming down to higher IT costs but do not afford to train
people to a new standard.
Mr Jeffery: Chairman, we completely understand you saying that. Clearly you listened to last week's
witnesses and I would ask you to listen to the stress that Jeanette is putting
on the very great care that we are taking with this. Ministers are of exactly the same mind; they will not want to
take irrevocable decisions to go ahead until they have had and been convinced
by the most thorough analysis. Last
week's witnesses made some very important statements; there are others out
there working with the systems at the moment across trailblazers who would give
a positive account of what they are finding and what this might - this is what
we are analysing - enable them to do for children so that, for example, if the
system is a means of allowing people to talk to each other much more quickly
about a child they are worried about they do not have to hunt for days or weeks
for who the social worker is because it is there immediately. The communication starts from that point.
Q453 Chairman: We are a
Committee who sat here talking to colleagues of yours who seem to have been extremely
naïve about IT systems and the people who sell them and the kinds of contracts
they came to with them. We come from
that background.
Ms Pugh: I do completely understand the issues you raise and I am what is
called in the jargon "senior responsible officer for this programme". It is critical to me that it is a
success. I submit quarterly reports to
the Office of Government Commerce. We
have an IT director with considerable expertise and we are constructing at the
moment a detailed business case that we will be submitting in the autumn and it
will be only on the merits of that business case that any further more
substantial investment decisions will be made.
I have heard estimates of billions or a billion; I have no idea on what
basis those references are made but I can assure the Committee they are not the
sorts of sums of money that have even entered into our discussion.
Q454 Paul Holmes: Going back
over the ground we have been talking about, I am finding it very difficult to
reconcile, for example, what the witnesses told us last week with what you are
saying this week because they just seem totally opposed. Jeanette quoted the conclusion of Professor
Cleaver's report as being favourable towards an IT programme, but Professor
Cleaver was one of the people last week who was saying to us (a) it is not
happening out there in the country and (b) nor should it because it is a waste
of resources that could be better used on other things.
Ms Pugh: I have read Professor Cleaver's report; I have spoken to Professor
Cleaver; I read her evidence last week.
I think the point she is underlining, certainly in her report and
certainly from my reading of the evidence last week, was that what we do not
want is a complex IT system, one that will make the job of communicating more
difficult, one that might through its very complexity actually deter
practitioners from fulfilling their responsibilities in talking to one
another. On that point I completely
agree with her. That is why we are
looking to establish as simple an IT system as possible.
Q455 Paul Holmes: Can you
clarify what the vision of the Department and the minister and so forth is on
this? Before this inquiry started my
impression of all this from the minister's initial speeches on Every Child Matters and from the press
reports was that there would be a national database, every child would be on
it, there would be flags of concern where there had been concern. This would be a great advantage because, for
example, the appropriate professional in Cornwall could look at the database
and could say that there has never ever been a concern about this family who
have just moved from the other end of the family; or when they lived up in
Yorkshire they went to hospital three times, the school reported suspicion of
child abuse, et cetera. One of the
witnesses last week asked if that was the vision the government had as to how
this is going to work.
Ms Pugh: The intention is that the indexes will cover all children in
England. The way in which we think it
will be designed will be on the basis of 150 local indexes - one per local
authority - that will be operating to common standards so that we ensure
interoperability so that the systems can talk to one another and the children
do not fall down the gaps between local authority boundaries. In addition there will be something that we
are referring to as 150 first system to act as a central monitoring, an
additional failsafe system to make sure that children do not fall down. You are probably aware that we are also
working to identify a unique identifying number so that every child has a
unique number that will enable that precise identification. I mentioned earlier the basic data that will
be held on each child is set out on the face of the Act. We are working through the outcomes of the
consultation on how flags of concern should operate so that is something that
we have not yet fixed. The purpose of
this is precisely to make sure that children are receiving the services they
need, that practitioners can tell who else is dealing with a child so they can
speak quickly to that practitioner. We
have had social workers tell us that they spend three days phoning people,
desperately trying to track people down, trying to work out who it is they need
to speak to. That is a desperate waste
of their time and it results in a very poor service to the child. That is what the vision is about.
Q456 Paul Holmes: So
essentially the simple outline that I gave is what the vision is, but the
witnesses last week said, "No, that's not it; we're not going to have a
database with all the children on it".
Professor Cleaver who has analysed the initial experiments on your
behalf said that this is not what is happening and they all said that this is
not what should happen. There is a huge
contradiction there between what the minister and the departments are saying is
going to happen and what other people are saying (a) should happen and (b) is
happening on the ground.
Ms Pugh: I know that the Information Commissioner has had concerns and he
has raised issues with us about the universality of the universal
coverage. As to Professor Cleaver, I
can bring before this Committee any one of our trailblazers and you will find
them enthusiastic supporters of this approach.
All bar one of the trailblazers now has in place an index. Clearly they are operating under existing
legislation so they cannot be operating the system quite as it will be once we
have the national standards and so they will not have managed to achieve yet
full coverage of all children in their area.
They will be populating their indexes with existing databases from
schools and so on.
Q457 Mr Chaytor: I want to ask
about the consultation that Ofsted is currently conducting of inspection
acceptance provision. The new framework
will clearly be based on the five objectives and the 25 aims. If the response to the consultation is that
25 aims is far too many, and that the overwhelming consensus is there really
should be fewer - or more - how would you respond to that? Are you really going to listen to what the
consultation says, or are the 25 aims fixed?
Mr Jeffery: The 25 aims were drawn up in quite wide consultation with all sorts
of partners in the statutory and voluntary sector and with the
inspectorates. Of course they - and it
is David Bell and his colleagues in consultation with us and with ministers -
will listen. We have had - and Sheila
may want to come in here in a moment - a very positive response to the outcomes
framework. This is a very, very broad
field and it is capable of data aim outcome objective proliferation of a quite
unmanageable kind and I think the reaction has been that this has put useful,
clear shape on an otherwise extremely diffuse and complex area so we have very
positive feedback to the outcomes framework and an understanding - as Sheila
was mentioning earlier - that many areas are already using it in their needs
analysis. However, there may well be
particulars and we wait to see whether there is a more general reaction.
Q458 Mr Chaytor: Could you tell
us the timescale for the completion of the consultation and publication of the
Ofsted consultation?
Mr Jeffery: I think it ends on the 28th of this month.
Ms Scales: That is right, and the idea is to have a final framework out in
time for the inspections to start this autumn in the light of the consultation.
Q459 Mr Chaytor: Will the
responses to the consultation be published?
Ms Scales: Yes, I am sure they will; it is common practice now. Could I say that there is the issue of what
the framework contains but there is also of course the methodology used to
pursue the different aims and objectives.
One of the propositions is that they will select on the basis of written
evidence and data ten particular themes to pursue throughout an inspection. That may or may not be the right number and
I am sure the consultation responses will have quite a lot of views on
that. There is the issue of the overall
range of the objectives with the aims underneath them. There is also the linked issue, the
methodology by which you pursue those particularly in the field work. Those are the things that the current four
pilot areas and the previous piloting that some of these new bits of
methodology have actually been testing out to make sure that we have a package
that works.
Q460 Mr Chaytor: One of the issues
in the previous Ofsted inspection framework for schools was the extent of the
intervention and the shift away from the more detailed and arguably more
oppressive kinds of inspection. How do
you think the new inspection regime from Children's Services will work? Will it veer towards the strategic light
touch end of the spectrum or in the early stages will it be more
interventionist and more detailed?
Ms Scales: I guess the parallel is with the local authority inspection rather
than with school inspections and it will be replacing a lot of inspection work
that happens currently of social services departments, of education
authorities, of connection services, of youth services. It will be pulling all of that together and
it will be trying to look at what it is like to be a child in Middlesbrough,
for example, so it will have to take a very broad overview of the effectiveness
of all of the arrangements and all the co-operation in terms of what is going
on. I think the key is going to be
using the evidence, the numbers, the data particularly on outcomes to work out
what are those key areas that need drilling into to make sure that this is not
simply a rather high level description of a set of arrangements but is actually
looking at how people are working together at a strategic level but critically
on the ground to make sure that needs are met.
Part of the methodology is a neighbourhood study which looks at whether
the needs of particular neighbourhoods are being met and also tracking a
child's journey through the system so that you can again check that these
things are happening. It will be a
rigourous process I think; it will have that broad overview but it will also
have some real drilling into the reality for children in an area.
Q461 Mr Chaytor: What sanctions
will there be realistically for those who finish up with zero stars or whatever
the rating system is going to be?
Ms Scales: The legislation has extended to children's social services, the
intervention powers that the Secretary of State has had in education since
1998, so as a very long fallback there will be powers to intervene. What we are hoping is that with strategic
advisors that we were talking about in their regular dialogues with these local
authorities will be able not to wait for the inspection because they will need
annual assessments and star ratings of local authorities on the same criteria,
will be working with them to identify what the problems are and hopefully
offering the sort of targeted support that they are going to need to tackle those
problems. There will be a range of
approaches much as we have had in the past in the education service but with a
very stern fallback power.
Q462 Mr Chaytor: Going back to
the question of the role of schools and the impact of all this on schools, in
retrospect would the Children Act have been stronger had it included a
statutory duty on schools to co-operate with other agencies? Just as the Act was going through, the
Department was publishing its consultation document on enabling schools to
apply for foundation status which, as Jonathan pointed out earlier, will lead
to greater managerial autonomy. Looking
from the outside it does seem that we have two trends moving in exactly the
opposite direction here. Was that
intentional or was it accidental?
Mr Jeffery: There was a rationale that the duty to co-operate is placed on the
strategic planning and commissioning bodies and that they will be dealing - and
the children's trust arrangements will be dealing - with a very diverse
world. Twenty-three thousand or so
schools is another matter. That they
are absolutely at the heard of Change for Children is not in doubt, but whether
they are there by virtue of a duty to co-operate or all the other levers that
we have described is what has been the focus of the debate. They stand alongside a huge array of people
in the statutory, private and the voluntary sectors who will all need to
contribute to this local system of Children's Services. I think the Minister would say that only
time will tell and we will look at this as it goes along, but the current signs
are, as I say, an enthusiasm for schools to be engaged.
Q463 Paul Holmes: Back on the
question of the database, if you have a hundred or a hundred and fifty
different authorities developing their own databases, how are you going to
ensure compatibility so they will actually read into a national database?
Ms Pugh: As I may have mentioned earlier, we will be developing a national
standard for them so that they are all operating to a single standard. It is crucial that they are interoperable so
the system will be designed in that way.
Q464 Paul Holmes: So if the
national standard is not there yet some of the trailblazers might have to scrap
everything they have done so they fit a national standard later on.
Ms Pugh: There is an issue of the transition of the trailblazers. We have written to all of the trailblazers
and invited them to come and work with the team on the development of the
national model. Every single
trailblazer has responded enthusiastically to that request. We have also established a local authority
group now bringing in the wider set of local authorities and are having a range
of events additional to the regional events that Sheila mentioned earlier,
drawing all of the local authorities and trailblazers together. Yes, there will need to be some adjustments
in some of the trailblazers to a national model once that is established.
Q465 Chairman: It is
interesting that from the initial questions that Paul and I asked - and
Jonathan to some extent - that where you have actually said that money will
have to be spent on the IT system, it is actually on child protection. You are going to have a register of every
child in the country in order to find out if there are problems in a very small
number. You are not going to use that
database for anything else but finding out if a child is threatened in some
way. We started off by saying: "Is this
going to end up just about child protection?"
Ms Pugh: I think it is broader than child protection; it is about making
sure that all children are receiving services that they need. Those additional needs may not necessarily
be in the area of child protection; it is not a child protection database, that
is not what it is about.
Q466 Chairman: Success is never
having any data on the child, is it not?
Ms Pugh: We will always have the basic data on the child. The success will be how much more quickly
and effectively practitioners can identify who they are.
Q467 Chairman: But this
Committee is saying to you that other witnesses have said that that will still
come from face to face well-trained teams.
Ms Pugh: Indeed, but in order to communicate with someone you need to know
who you have to communicate with.
Q468 Chairman: How are you
going to get a unique number for every child?
Ms Pugh: We have been discussing with out team and with colleagues in other
government departments and with Misc9(D) how we should arrive at the unique
identifying number. We are due to go back to Misc9(D) in April with a
recommendation.
Q469 Chairman: There is not
one, is there?
Ms Pugh: There is not a unique identifying number, no, and I know that is
the subject of some debate. We do all
have a National Insurance number.
Q470 Chairman: That starts at
the age of 16.
Ms Pugh: It becomes live at 16; it actually exists before then.
Q471 Chairman: From birth?
Ms Pugh: Yes, from birth, unless you are a child in care. We are looking at all the issues around how
we can establish a unique identifying number because the feasibility study that
I mentioned earlier that was carried out last year recognised that unless we
have the ability as part of the system to have a unique number or some unique
identifier for a child then the system will not operate effectively because
there are issues of multiple identity and so on.
Q472 Chairman: Most of us have
been members of Parliament for quite a long time and have always trusted the
health visitor to be very perceptive very early on. They have always had a unique entry into a domestic dwelling. They could go into the home in a way social
workers, as I understand, could not.
Are the laws around that going to change in terms of access into
domestic residences?
Mr Davies: I do not think we have any such plans. They are a crucial part of the local workforce.
Mr Jeffery: There was a very helpful report by the former Chief Nursing Officer
last summer on the role of health visitors, midwives and other children's
nurses which did place health visitors absolutely centrally in the Every Child
Matters agenda and in children's centres as they come together there in all sorts
of ways.
Q473 Chairman: They have always
been crucial. Are you so sure about GPs
participating, co-operating and seeing themselves as team players?
Mr Davies: I think in a sense we ought to stop thinking about GPs and think
about primary care because the traditional arrangements for the GP practices
are becoming increasingly rare. GPs and
primary care will be delivered under a different range of contracts by
different people as well. Very often
you will have primary care practices, for example, which have no GP involvement
whatsoever. We need to think about the
broader issues around primary care and the delivery of primary care in the
community and the engagement of other professionals, and health visitors often
are part of that team. There is always
a feeling that GPs are the last people to get on board the bus as it leaves the
bus station and I think we need to think a bit more widely about the role of
primary care because the model of an independent contracting GP often will not
be single-handed. I have no reason to
think that primary care practices are not part of this and do not want to be
part of this; all the evidence shows that they want to be part of this
system. It is not easy but we are quite
positive about the approach that we are taking.
Chairman: Good. It has been a good
session and we have learned a lot, which is the most important thing. Thank you very much for your attendance; it
will very much add value to our Committee's report.