Select Committee on Environment, Food and Rural Affairs Written Evidence


Memorandum submitted by Weight Watchers (UK) Ltd

1.  SUMMARY

    —  No special foods are required to follow the Weight Watchers programme—the Weight Watchers programme is based on a portion-controlled, flexible, healthy eating plan.

    —  To assist our Members to keep track of and manage what they eat, we have devised the POINTSTM value programme.

    —  To complement the Weight Watchers programme, we produce a range of healthy eating products which are available through all major food retailers in the UK.

    —  Weight Watchers believes that consumers should receive as much accurate and helpful information as possible about the foods they are buying, to assist them in making informed decisions.

    —  Food Safety is of the utmost importance to Weight Watchers UK Ltd, and to assist in ensuring all licensed products are produced to a high standard, requirements for all licensees are documented and vigorously enforced.

    —  Licensed products can only be produced at approved sites.

2.  FOOD INFORMATION

2.1  The Weight Watchers Programme

  No special foods are required to follow the Weight Watchers programme: we help our Members to eat a healthy, low fat, balanced diet consisting of controlled portions of whatever food they like to eat. Exercise is an integral part of the plan. There is scientific evidence that the Weight Watchers approach is effective in helping people lose weight and maintain their weight loss.

  To assist our Members to keep track of and manage what they eat, we have devised the POINTSTM value programme. Each food has a certain number of POINTS values allocated to it, depending on its calorie and saturated fat content. Some foods, such as vegetables, are POINTS value-free, and some, such as fruit, are very low in POINTS values.

  Depending on their starting weight, Members are allocated a certain number of POINTS values per day. Within that total, they can eat what they like but are encouraged to control portions and track/monitor what they eat. The POINTS value allocation is designed to stimulate a gradual, healthy weight loss in the region of 2 lbs per week.

2.2  Weight Watchers Healthy Eating Products

  To complement the Weight Watchers programme, we produce a range of healthy eating products which are available through all major food retailers in the UK with the aim of providing tasty, low POINTS value foods to support the Weight Watchers programme. The Weight Watchers food range is produced under licence by reputable and experienced food manufacturers.

  These products are designed to enable our Members to follow our POINTS value programme accurately and easily and give the health conscious consumer quality low fat food products from a trusted name. The POINTS values allocated to each product are displayed on the packaging.

2.3  Nutritional content of foods

  Weight Watchers believes that consumers should receive as much accurate and helpful information as possible about the foods they are buying, to assist them in making informed decisions. Our products display information about the nutritional contents which, in addition to the POINTS value information, gives our Members and others guidance and choice. We look forward to making a positive input to the forthcoming European regulations on nutritional labelling.

  All our licensed products are developed with the aim of producing a balanced food with as low or lower POINTS value than a similar food currently on the market, without any compromise in taste and realistic portion sizes.

  This has been achieved by much of our licensed product range showing lower fat levels than traditionally prepared similar foods. Fibre technology has been successfully used in our cake range to reduce fat levels while our sandwich range uses carefully selected low fat foods for the fillings.

  The ongoing development requirement of our licensees is to further reduce calories by lowering sugar levels, either by reducing sugar levels as an ingredient, or by replacing with accepted sweeteners, such as intense sweeteners as in our fat free yogurts, or with polyols where a bulk matrix is still required as in the manufacture of cakes.

  Salt levels in line with the Food Standards Agency recommendations are currently under review. The sandwich range is made from reduced salt bread and our range of breads will shortly be re-launched with at least 15% less salt.

  Such development is ongoing and all new products must satisfy our requirements to target lower fat, sugar and salt levels. We aim to continually improve the nutritional profile of our products as we believe that all consumers should be given all the nutritional information they require.

2.4  Food safety

  Food Safety is of the utmost importance to Weight Watchers UK Ltd, and to assist in ensuring all licensed products are produced to a high standard, requirements for all licensees are documented and vigorously enforced.

  A Licensed System Quality Manual has been developed based on Good Manufacturing procedures, Quality Assurance principles, HACCP (Hazard Analysis Critical Control Points) requirements and Crisis Management. The Manual gives the minimum standards required for any manufacturing unit preparing Weight Watchers UK Ltd licensed products, and before any products can be produced, the site is audited to the standards of the Manual by a qualified person who has the authority to grade the unit as to its acceptance as an approved site. Once approved the site is checked annually to the same standard by independent qualified auditors.

  New products must undergo a documented new product development procedure which involves at least three trial production runs, nutritional analysis, shelf life testing, taste panels, compliance with food safety requirements and microbiological testing at all stages of development, and only if a product is successful at all stages will it be released for retail sale.

  Specifications for each product are set during the development stage and these are used as a reference for production. Changes are only allowed by agreement following supportive evidence.

  Product ingredients must come from reputable audited suppliers with agreed specifications. Additives are allowed in our products provided the additive is permitted and that the amounts used comply with food safety requirements.

  Genetically modified ingredients are not currently permitted.

  To further support our due diligence on food safety we have an independent regulatory company monitoring all our procedures and to independently analyse Weight Watchers UK Ltd at point of sale.

2.5  Food production

  Licensed products can only be produced at approved sites using equipment that is functional for the purpose, included in a cleaning schedule and regularly maintained.

  Specifications agreed during the development stage are adhered to during production runs which specify online checks and final product checks before release for distribution.

  The Licensed System Quality Manual controls the requirement of the production site, quality of ingredients, traceability of ingredients and finished products, and the ability of the site to respond to any recall procedures that may be necessary.

  The production site must also have a customer care operation to deal with all customer complaints and to be able to interpret the significance of such complaints with regard to the safety of Weight Watchers UK Ltd products.

2.6  Ethical considerations

  The Licensed Systems Quality Manual specifies adequate facilities for all employees and for all ingredients to be purchased from reputable suppliers, with traceability in place to ensure ingredients are genuine and from an acceptable source.

19 April 2004


 
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