Co-ordination and joint working
at local level
117. ASB is a problem that is felt on a local level
and which falls to be dealt with by local people and organisations.
In relation to ASB perpetrated by young people, the need for a
large number of local bodies to get involved in the response is
all the greater. These bodies include:
- Local authorities: not only
housing departments which normally take the lead when it comes
to ASB, but also social services departments, local education
authorities and environmental services departments.
- Police, including community support officers
- Fire authorities
- Primary care trusts (in England or health authorities
in Wales), including Mental Health Trusts
- Probation officers
- Neighbourhood Wardens: this is the generic name
for all Wardens. They provide a uniformed presence in residential
areas with the aim of enhancing quality of life issues. Street
wardens tend to concentrate on the physical appearance of an area
and tackling environmental problems such as litter, graffiti and
dog fouling.
- Housing Action Trusts, Registered Social Landlords
and other housing associations, Arms Length Management Organisations,
Tenant Management Organisations
- Private landlords: as several organisations have
stressed to us, ASB is by no means confined to social housing
estates.[147]
- Youth Offending Teams
- Drug Action Teams or Drug and Alcohol Action
Teams
- Schools and educational welfare officers
- Youth Services
- Pupil Referral Units
- Voluntary organisations such as welfare organisations
and children's charities
- Local businesses.
118. For the local response to be effective, it is
clear that many or all of these organisations need to come together
in partnership.[148]
There are a number of statutory forums which provide a potential
basis for effective joint working. The most important of these
are Crime and Disorder Reduction Partnerships (CDRPs),
also known as Community Safety Partnerships and described in paragraph
73 above. However, there are several other forums also relevant
to tackling ASB at local level. Local criminal justice boardsnon-statutory
bodies set up in each of the 42 criminal justice areas in England
and Wales and consisting of chief officers of police, Crown Prosecution
Service, Magistrates' and Crown Courts, Youth Offending Teams,
Probation and Prison Serviceare responsible and accountable
for local delivery of CJS objectives, improvements in the delivery
of justice, the service provided to victims and witnesses and
securing public confidence. Children's Strategic Partnershipsset
up under section 10 of the Children's Act 2004are located
within local authorities and must co-ordinate various services
relating to the well-being of local children. Several bodies must
be included in these partnerships, including the local police
authority, Chief Constable, probation board, youth offending team,
Strategic Health Authority, Primary Care Trust, provider of services
to encourage or assist effective participation by young people
in education or training, and the Learning and Skills Council
for England.[149] In
addition, it should not be forgotten that Youth Offending Teams
are in themselves important in facilitating joined-up working.
The Birmingham Youth Offending Service which provided evidence
for this inquiry, includes seconded professionals from Social
Services, Probation, Police, Education, Health, Connexions and
the Young Person's Drug Service. It told us of its work co-ordinating
Youth Inclusion and Support Panels, which provide a further
forum for statutory and voluntary agencies to work together in
relation to 8-13 year olds most at risk of ASB and crime.[150]
119. In addition, as we noted in paragraph 37 above,
it has become common for local authorities to set up specialist
ASB teams, often including a specific position of anti-social
behaviour co-ordinator. This is something that the ASB Unit in
the Home Office has very much encouraged.[151]
Sergeant Dunn told us how this role has emerged:
The evolving role of the anti-social co-ordinator
is identifying a multi-agency problem-solving group: who should
be on it, how are we going to take this forward, how are we going
to educate the courts into the new legislation and make sure we
can iron out some of the issues? How can we get some of the agencies
who are less supportive of multi-agency working and do not see
it maybe from the point of view of other people? How can we build
those relationships and get that trust?[152]
120. Several organisations have argued that there
has been some improvement in partnership working since 1998. The
Northern Housing Consortium has argued that "since the Crime
and Disorder Act 1998 all agencies tackling ASB have been working
more effectively together".[153]
The Housing Corporation argued that "CDRPs generally seem
to be working well", adding that "many CDRPs have set
up effective data sharing protocols, which have improved partnership
working by associations and the police".[154]
121. However, other organisations have told us thatdespite
the opportunities that are available for joint workingthis
is not always being done well across the country. Several organisations
have argued that the impact of CDRPs has been mixed. The Social
Landlords Crime and Nuisance Group argued that, despite some success,
problems remain:
There is no doubt that the introduction of [CDRPs
has] helped co-ordinate and focus activity at the local level.
The inclusion of Registered Social Landlords on CDRPs has done
much to ensure that Crime and Disorder strategies have the ownership
that is required by all social landlords for maximum effectiveness.
However, there are still inconsistencies of representation on
CDRPs and key players within local authorities are often absent
from the table. This is a criticism that members of the Group
often level at Social Services and Education Departments, in particular.
There is a need for all real and potential partners of the CDRPs
to recognise their responsibility.[155]
All these points were echoed by the Chartered Institute
of Housing and by the Housing Corporation.[156]
ACPO added that "some agencies find it difficult to engage
effectively as conflicting strategies and performance regimes
draws them away".[157]
122. Ms Hitchen, representing the Association of
Directors of Social Services, admitted that the involvement of
social services varies across the country:
Possibly the involvement of the welfare agencies,
social services in particular, will vary across the country. Given
that the majority of these young people are young people in difficulty,
many of whom will be known to education, social services or the
youth offending team, probably in some places action could be
taken to make that work better and to integrate the children's
agenda with the crime reduction agenda. I think that is one of
the gaps. The two are not properly integrated at the moment.[158]
Ms Hibbert, from Barnado's, agreed, urging that there
ought to be "a much better, more robust requirement for a
link between crime reduction partnerships and children's strategic
partnerships in local authorities".[159]
123. The Government is currently reviewing the effectiveness
of CDRPs as part of a wider review of the Crime and Disorder Act
1998. This includes a specific review of the effectiveness of
the duty contained in section 17 of the Act and the consequences
of non-compliance with this duty.[160]
In advance of that review, Ms Hazel Blears MP told us that the
effectiveness of CDRPs varies from area to area: "some places
have got really good CDRPs with proper targets, performance management
and education very involved with social services on the preventative
side; other areas, if I am frank about it, are not anything like
as good", adding that "it is patchy across the country.[161]
124. Several organisations told us that issues surrounding
the exchange of information are hampering joint working. There
is some guidance, now almost seven years old, produced by the
Home Office for CDRPs, as well as a "step by step" guide
published as part of the Together campaign.[162]
In addition, section 115 of the Crime and Disorder Act 1998 grants
to anyone a power to share information with an authority sitting
on a CDRP for the purposes of reducing crime and disorder.[163]
However, it is not clear that these powers have always had the
desired effect. The Social Landlords Crime and Nuisance Group
expressed its concern that not all CDRPs have implemented information
sharing protocols, telling us that in some cases there are even
"inconsistencies of approach between Divisions within the
same Police force".[164]
The National Housing Federation told us similarly that its members
had voiced concerns around "the lack of more coherent information
sharing protocols": in some cases, members who operate across
several local boroughs have had to deal with different protocols
for each.[165] The
Local Government Association drew our attention to barriers surrounding
the sharing of local knowledge and intelligence, especially between
local authority ASB teams and the police, adding that "it
is also important that local authorities have access to court
information when dealing with specific cases".[166]
125. The Chartered Institute of Housing pointed to
the limitations of section 115 of the 1998 Act:
Exchange of information continues to be a problem
in some areas when not all parties are willing to co-operate to
the extent necessary for maximum effectiveness. Myths and misconceptions
about the data protection legislation can be used as an excuse
for inaction, but more often it is merely a play safe response
to a lack of knowledge about the rules. The Information Commissioner
has produced guidance on this issue but this is not widely known.
The Bichard Inquiry makes it clear that better guidance is needed
on information sharing generally. Further, the power to exchange
information exists under the Crime and Disorder Act but a power
to do something does not necessarily equate to a commitment to
use it productively.[167]
ACPO agreed that "previous attempts such as
section 115 of the Crime and Disorder Act have not produced the
fundamental shifts in attitudes needed", and recommended
the issuing of clear guidance on sharing data for all agencies.[168]
Mr Pilkingtonfrom Salford City Councilsupported
this, telling us that it is "hard enough for lawyers to deal
with in some respects and is a complete nightmare for a non-lawyer
to pick through the rules and regulations".[169]
He added that "problems have arisen amongst those agenciessocial
services and health agencieswhere issues about confidentiality
and the sharing of information have led them to feel they cannot
contribute to the debate", arguing that this has led to a
"black hole as to whether there are mental health problems
within the family or health problems for a particular individual".[170]
126. We heard mixed views as to the effectiveness
of local authority ASB co-ordinators. Sergeant Dunn argued that
this depends critically on the individuals involved, telling us
that "if you get the right person in who is passionate about
it, you will move mountains with these individuals; [however,]
if you don't, it can be extremely damaging".[171]
Mr Lee, from Manchester City Council, added that he was in favour
of co-ordinators, "as long as they co-ordinate action, not
meetings".[172]
127. On the other hand, Ms Hazel Blears, MP, argued:
The whole thrust of funding an antisocial behaviour
coordinator for the CDRP is designed to [
] draw in
all the resources of that community, whether it is police, housing,
local authorities, local businesses (which have got a real role
to play in tackling some of this as well in the private sector)
and the voluntary sector. That is why we funded specifically a
coordinator because one of the problems in this area in
the past is that people got passed from pillar to post. It was
never anybody's responsibility. That was so frustrating for local
people that is the housing department's job, that is the
police's job, that is the council's job - so funding a coordinator
was really important to our strategy.[173]
128. We received some evidence that YOTs have not
always been consulted before ASBOs were taken out against young
perpetrators, despite existing guidance to this effect.[174]
The importance of YOT involvement was stressed to us by the Youth
Justice Board: it noted the composition of YOTs from a wide range
of services and argued that this enables them to respond to the
needs of young offenders in a comprehensive way in order to prevent
further offending.[175]
129. We heard differing explanations as to why YOTs
are apparently not being consulted. The Housing Corporation accepted
that housing associations were not always sufficiently engaged
with the multi-agency approach to tackling ASB; however, it argued
that there were often mitigating circumstances such as the small
size of an association or the small number of stock owned within
a particular borough by a larger association.[176]
On the other hand, Mr Winterfrom the Social Landlords Crime
and Nuisance Groupdenied forcefully that social landlords
were responsible and placed the blame at the feet of social services
departments:
In preparation for coming here I asked some members
for their views and anything I should express, and one view expressed
quite commonly was the difficulty in making that contact and keeping
in contact with YOTs and social services, and the fact that they
may be invited to meetings and not show. That was very frustrating.
I have to ask, I think, whether or not the duty under section
16 and 17 of the Crime and Disorder Act is being complied with.[177]
130. This leads on to the final barrier in the way
of more effective joint working. We have received substantial
evidence that the effectiveness of the local response is being
undermined by the unwillingness of some groups to commit to tackling
ASB, especially where it is perpetrated by young people. We have
already noted evidence relating to the unwillingness of some social
services and health agencies to share information (see paragraph
125 above) and the reluctance of some social services and education
departments to participate fully in CDRPs (see paragraphs 121-122
above).
131. ACPO argued that:
Disagreements over methods and tactics to be used
can be a major stumbling block to joint activity. There are some
professionals, for instance, who believe that early interventions
with young people in difficult family circumstances "label"
people and that because of this stigma they later become, in effect,
a "self fulfilling prophecy". We, however, think that
where proven measures are sensitively applied in response to identified
need, they give us our best chance of diverting vulnerable young
people from later crime.[178]
It recommended that fully integrated local strategies
should be "supported by a range of enabling mechanisms such
as joint training of workers, better consultation mechanisms,
a performance regime that rewards integrated working across agencies
and a set of defined common minimum standards of working".[179]
132. Earlier in this section, we noted that organisations
have tended to have differences in emphasis in terms of characterising
the perpetrators of ASB, and argued that it is likely that these
differences not only colour the belief as to what is most appropriate
by way of response to ASB, but in addition, have impacted upon
that response on the ground. Ms Rhodes from the Family Welfare
Association acknowledged to us that this has been a problem:
I think that we, in the voluntary sector, who are
not youth justice orientated have got to do a huge piece of work
in catching up. Suddenly there is a whole new lexicon that has
been acquired by our colleagues and we are not up to speed with
it, so we have to think about that.[180]
133. Mr Pilkington expressed the challenge succinctly:
Is a mental health social worker going to be happy
talking to a police sergeant when one is looking at treatment
and health issues and the other is talking about possible enforcement
proceedings?[181]
134. It is clear that different philosophies,
methods and tactics are having a deleterious effect on the response
to ASB at a local level. Too often, in our view, the focus appears
to be on the needs of those who commit ASB rather than on the
victims of their behaviour. The irony is that this very focus
is also failing the perpetrators. Later in this section,
we adduce substantial evidence showing that not only has this
focus hampered efforts to tackle ASB effectively, but it has actually
also led to perverse outcomes, with support needs of perpetrators
sometimes going unaddressed.
135. We were disappointed to hear that social
services departments and other key players such as local education
authorities, the Children and Adolescent Mental Health Service,
Youth Services and some children's NGOs are often not fully committed
to local ASB strategies. The failure to attend meetings of Crime
and Disorder Reduction Partnerships is just one symptom of this.
All these organisations are, or should be, working with many of
the same young people: as the Association of Directors of Social
Services has pointed out, anti-social young people frequently
also have support needs. Whether these organisations are unable
or reluctant to engage, it cannot be in the best interests of
the young people they serve. We discuss at paragraphs 171-72 and
370-71 how some of the problems faced by social services could
be overcome. But to the extent that non-participation reflects
a rejection of the current ASB strategy as too punitive, social
services and others are foregoing the chance actually to influence
the way in which it is carried out at local level.
136. It is clear that there are a number of misconceptions
about the scope of data protection legislation. There is a need
for some simple user-friendly guidance in this area, and we recommend
that the Government should do more to publicise what it has already
produced, disseminating its step-by-step guide to all agencies
which have a responsibility for tackling ASB. We conclude also
that section 115 of the Crime and Disorder Act is not having the
desired effect. We recommend that the Government considers, as
part of its review of that legislation, changing the power to
share information into a duty in specified circumstances.
137. There is a clear need for youth offending
teams to be involved in the response to young people who behave
anti-sociallyespecially when formal measures are used.
We were concerned to learn that Youth Offending Teams are not
always consulted by those taking out an ASBO. We believe that
they should be consulted as a matter of course before an application
for an ASBO is made: not as a veto, but to ensure that sufficient
thought has been given to support needs and to ensure that other
measures are also taken if appropriate.
138. Overall, we conclude that more could be done
to aid a joined-up response to ASB at local level. We recommend
that the Government looks closely at ways in which performance
regimes can be amended to reward partnership working. We welcome
the Government's provision of funding for ASB co-ordinatorsthe
introduction of these has often made a significant difference
at local leveland recommend that it works to improve their
performance through targeted national seminars and best practice
guidance. We further recommend that the Government hosts a conference
specifically for the voluntary sector to improve its response
to ASB at local level.
Measures available to combat
anti-social behaviour by young people
139. As we have made clear, we do not believe that
it is useful to divide the response to ASB into separate categories
of "prevention" and "enforcement". Instead,
there is a menu of options that can be used in order to combat
unacceptable behaviour by young people, and the best local authorities
are likely to use most or all of these in combination.[182]
The options for anti-social young people include diversionary
schemes, family-based interventions and parenting orders, individual
support orders, acceptable behaviour contracts, anti-social behaviour
orders and dispersal powers. In this section, we consider each
of these in turn.
Diversionary schemes
140. Diversionary schemes fall into three main groups.
First, there are a number of Government initiatives that are specifically
focused on children most at risk of offending or ASB. Second,
there are wider Government initiatives, directed towards all children,
that may also have the effect of helping to reduce ASB. Third,
there are a number of schemes run by the voluntary sector that
are aimed at reducing ASB and helping children in need. In this
section, we focus on the first categoryGovernment initiatives
that are aimed specifically at reducing ASB. In doing so, however,
we are keen to dispel any impression that other diversionary schemes
do not play a valuable role. On the contrary, we heard compelling
evidence as to the positive impact of voluntary schemes such as
the Youth Works scheme in Bridgendwhich achieved a 56%
reduction in youth nuisance within two yearsand of necessary
Government measures such as increasing sport in schools and improving
lighting in parks.[183]
141. Some of the main Government initiatives to reduce
ASB through diversion and support are summarised in the following
table: