UNCORRECTED TRANSCRIPT OF ORAL EVIDENCE To
be published as HC 80-iii
House of COMMONS
MINUTES OF EVIDENCE
TAKEN BEFORE
HOME AFFAIRS COMMITTEE
ANTI-SOCIAL
BEHAVIOUR
Tuesday 21 December 2004
MR PHILIP DOYLE, MR STEVEN GREEN,
PROFESSOR DICK HOBBS,
MR JOHN HUTSON and MS CLARE EAMES
Evidence heard in Public Questions 194 - 281
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Oral Evidence
Taken before the Home Affairs Committee
on Tuesday 21 December 2004
Members present
Mr John Denham, in the Chair
Mr James Clappison
Mrs Janet Dean
Mr Damian Green
Mr Gwyn Prosser
Mr Marsha Singh
Mr John Taylor
David Winnick
________________
Memoranda submitted by the Institute of Licensing,
Chief Constable of
Nottinghamshire, University of Durham and J D Wetherspoon
Examination of Witnesses
Witnesses: Mr Philip Doyle, Licensing Officer,
Institute of Licensing, Mr Steven Green,
Chief Constable of Nottinghamshire, Professor
Dick Hobbs, Department of Law, University of Durham, Mr John Hutson, Chief Executive, J D Wetherspoon and Ms
Clare Eames, Director of Legal Services, J D Wetherspoon,
examined.
Q194 Chairman: Good morning, everyone. Thank you very much indeed for coming to
give evidence to this session, which is the third evidence session we have had
as a committee on the various aspects of anti-social behaviour, and today's is
focussing on binge drinking. Could I
start with a general question to the Chief Constable. There has been a lot of publicity about binge drinking and
associated disorder. In your
experience, how serious a social problem is this? Is it very much overblown by the press, the media and sometimes
the politicians or is there a real problem?
Mr Green: I think we see it as a significant problem, Chairman. I think I can give you a soft feel but I can
give you some statistics as well, if I may.
Certainly in terms of looking at the range of risks that my police
divisions are dealing with, then the threat of city centre violence on a
Friday/Saturday night is seen as a significant risk. I talk with a city which
deals with gun crime, drug-related crime and all the range of different crimes;
but we would still say that behind guns and drugs, drink-related violence is
probably our next biggest threat, so it does influence operational
deployment. If I could put some figures
on that: if you look at the Nottingham
City Police Division, which covers the whole of the Nottingham City local authority
area, one-fifth of all its violent crimes so far this year have taken place
within the square mile of the city centre; and the majority of that has taken
place between 10 pm and 3am. Whilst I
cannot go and look at every crime and say, "Is that alcohol-related, or not",
if I look at those figures the suggestion would be that a significant part of
the violent crime problem is directly related to city centre violence. I accept that alcohol can touch violent
crime in other areas, but I think that particular figure gives a very clear
indication of the size and the scope of the problem.
Q195 Chairman: Mr Doyle, you work for a local authority, I
understand?
Mr Doyle: I do. I have experience of the effects of crime
and disorder related to alcohol, both as a local authority employee but also from
a 30-year police career. I left the
police service six years ago and worked exclusively in London, and obviously
had a great deal to do with alcohol-related violence during my police
career. I would say that, in addition
to the problems Steven Green has outlined, the problems are threatening the
attractiveness of city centres as places to live in, work in and visit. They threaten the tourist industry, to some
extent, because tourists do not want to be amongst drunken yobs; residents do
not want to wake up in the morning and find vomit, urine and worse on their
doorstep. I think it is those kinds of
problems which are attached to the violence.
Many of the problems actually are not recorded because they are not
crimes as such - it is low level disorder, if you like. Just to add one statistic to Mr Green's, we
know from the police in Westminster that a half of all violence and disorder
caused to the police occur between just four hours of the day - and that is
between midnight and 4am, particularly on a Friday and Saturday night.
Q196 Chairman: Mr Hutson, your company operates both in town
and city centres and some locations outside those central areas, would you
broadly share that description of what is going on in town and city centres
where binge drinking is concentrated?
Mr Hutson: About a third of our pubs probably are in the likes of central
Nottingham or Westminster and the majority of those clubs close at 11 o'clock
in our own case. In a way, when a lot
of the incidents are taking place our pubs are not trading at that time. We do not have the first-hand experience
that these two gentlemen have. The
other thing I would like to add is, we obviously trade through seven days a
week, and one of the things our own company tries to do is attract a broad
range of customers on each of the days we trade, and also throughout the day as
well, so we have less reliance upon the Friday/Saturday night.
Q197 Chairman: In terms of your experience of the disorder
problem, are you saying your company, because you shut at 11 o'clock, is not
really aware of this problem taking place?
Mr Hutson: I think we are aware of the whole issue of binge drinking and, like
any other company at the moment in the licensing industry, are trying to do
what we can within our own means to curtail it. From our own point of view we do not have a tremendous amount of
incidents, certainly in our own premises, which we could attribute to binge
drinking.
Q198 Chairman: I will come back to some of those issues
later. Mr Hobbs, I wonder if I could
bring you in because I know this is something you have looked at. Some people look at the history of this
country and say that we have always been binge drinkers, and the English in
particular, going back hundreds of years.
Foreign visitors used to talk about how much people drank. Is this just the same old problem we are
experiencing now and we have got more sensitive to it, or is this something
new?
Professor Hobbs: I think it is something
new. We started to research this area
in 1998 and I had never heard of a "binge drinker" at that particular
point. I think the use of the term can
be somewhat problematic. I prefer the
term "drunk", and there are a lot of them!
The reason there is a lot of them is basically that we have developed a
new economy in this country, a night-time economy. We did not manufacture in this country so much any more and city
centres were emptying out. I think the responsibility which was placed upon
local authorities, in particular, to develop the local economy and attract the
investor to create jobs became very, very important during the 1980s and 1990s. One of the few areas where we can develop
jobs and where we can create wealth is in the alcohol industry and in the
night-time economy - bars, clubs and industries such as fast food. What we now call the problem of binge
drinking is really a problem of a particular economy which is concentrated on
city centres, and has created problems of violence and disorder. What we call "binge drinking" now is a new
problem in that respect; it is an economic issue.
Q199 Chairman: Is this one that comes from the concentration
of premises in town and city centres?
Professor Hobbs: Very much so. The concentration is immense. It is something we were quite surprised
about when we started to carry out our research. Although pubs, we are told, are closing down daily in rural
areas, the concentration of licensing in city centres is immense and that is
really where drinking takes place, and particularly drinking which is
concentrated at one particularly vulnerable group of the marketplace, which is
the under 25s. It is a youth orientated,
alcohol-based industry which is concentrated in city centres.
Q200 Chairman: There were big changes in the brewery and
pub-owning industry in the late 1980s and early 1990s because of the
competition policy. Has that
contributed to the problem?
Professor Hobbs: Yes, I think it has. I think we have seen the national chains
come up and become more important than the brewers. You see players such as Wetherspoon, Yates etc replicating their
practice around the country in city centres.
I think the high street chains have become more important.
Q201 Chairman: Professor Hobbs has just mentioned the under
25s, within that group who are the main perpetrators, Chief Constable?
Mr Green: We have done some analysis on the year to date to look at that very
thing and, without a doubt, the dominant group in there is where the offender
is aged between 18-24 and the victim is aged between 18-24; the dominant
offender group and the dominant victim group come from exactly the same age
source. In addition to that the
dominant social status, if that is the right expression, of those offenders and
victims is students and unemployed people.
They tend again to be around one-fifth each of the victim and offender
groups.
Q202 Chairman: It is mainly students and unemployed people;
it is not young people who are in work?
Mr Green: There are young people who are in work and, in fairness, there are
some fragilities around our recording practices, so I would not say that is
absolute gospel. Where we have recorded
someone's employment status, around one-fifth of those people have said they
are students, and around one-fifth have said they are unemployed. When you look at those people as a
proportion of the population, they would appear to be over-represented in the
victim and offender groups. In victim
and offender terms, the dominant age is 18-24.
Q203 Chairman: And the gender?
Mr Green: Male. In fairness,
Chairman, there is an increasing proportion of females and I think the split is
about 60:40, something of that nature.
It is not that it is exclusively male, but we still see the dominant
group as being male.
Q204 Chairman: A brief answer please because we will go into
detail in each area of policy in just a moment. We have had a plethora of initiatives over the last three or four
years around this problem - new policing powers, policing methods, the
promotion of responsible drinking by the alcohol industry, health promotion
messages and licensing changes. Taken
altogether, in the light of all those new measures, is the situation getting
worse or getting better?
Professor Hobbs: I do not think we know. No proper evaluation has been carried out of
those measures. For many years it was
impossible to get local authorities, and indeed most police forces, to
acknowledge that they had a problem, which is important because the police, in
particular, were part of local regeneration partnerships. It was very difficult for them to formally
acknowledge in most city centres we researched that they had a problem. For them to say there was a problem, in Nottingham,
Newcastle, Sheffield or whatever, may impact upon inward investment, and it may
create adverse publicity for that city centre.
It was very difficult for them to say anything. In terms of the recent plethora of measures
brought to bear on certain aspects of this problem, frankly, I do not think we
know because it has not been properly evaluated. I look forward to it being properly evaluated.
Mr Doyle: I think there is a greater
awareness of the problem. It is very
difficult to put some numbers on the extent of the problem. Speaking to colleagues and other licensing
officers both in London and at our conference (which you kindly attended) in
Blackpool, it is apparent there is a greater awareness of drink-related
violence and disorder, particularly in city centres.
Mr Green: I think it has not got better.
I cannot objectively prove it has got worse. There is a Home Office research document from 1999 on the
relationship of alcohol and crime, and everything in here - irresponsible
drinks promotion, the predominance of young people involved, the risks of
premises where there are no tables and chairs - is based on research which was
done in the early to mid 1990s; so you would have to say that nothing has
changed in that regard. Certainly we
did a major initiative in 2001 where we did everything. We did enforcement; we did education; we did
proactive work with licensees; and we achieved a reduction in violent crime
over the year of about 11%; but then the money ran out, because it was a Home
Office funded project, and the following year the violent crime went back up
again. Whilst we were able to achieve
some benefit it was extremely short-lived, and now the violent crime figures
are as high as they were before it was done.
I think it is possible to make an impact, but we have not made a
long-term impact; and certainly I would not be willing to say that things had
got better.
Mr Hutson: I agree with Mr Doyle in principle. I think there has been a big change. In the last year or so there has been a greater awareness of the
kind of issue we are talking about today.
Although it is only anecdotal, I do believe that the licensed industry,
and ourselves included, have made big improvements to their operating
procedures to try and deal with a lot of these issues, often in partnership
with local schemes with the police or town centre management schemes. Our own view is that in the last 12 months
we have made great strides - for example, this year the code of conduct which
we try to live by - as have other operators.
We think things like that are positive moves and do have a positive
effect.
Q205 Mr Prosser: Mr Green, what
is your assessment of the effect if the new Licensing Act 2003 on these issues
of alcohol-related crime and disorder in towns and city centres?
Mr Green: I think in every sense of the word the jury is still out. There are a huge number of unknowns. If I could perhaps sketch through things I
see as some of those great unknowns: I
think how robust the actual regulatory regime is, in the face of what will
undoubtedly be sustained and well-resourced assaults by legal representatives
of different companies, does remain to be seen. The test for me will be, will the local authority have the power
to be able to design the kind of town or city centre that it wants to create;
or will it be at the mercy of the legal process where decisions have been
overturned in the courts, and is unable to achieve what it sets out to achieve? That is a great unknown. We have been trying in Nottingham, working
with the local authority, to establish a saturation zone and have done a huge
amount of work. Indeed, if you put up
the hot spot maps it is extremely impressive to see the concentration of
violence in the city centre. Again,
whether we can legally establish and sustain that zone, the jury is still out
on whether or not it is capable of robustly standing up to challenges in
law. I think there are some huge
unknowns about how the regime will operate.
I think as far as police powers are concerned, the additional powers we
have are welcome; indeed, the one which was announced two weeks ago is even
more welcome. What we await to see is
whether those powers go far enough.
There are powers to close premises in 24 hours. Will that go far enough? Certainly we would say that. We would say we do not feel that the
industry particularly fears the criminal courts, but it certainly fears for
profit. What we would like to ensure is
that there are significant deterrents in there to be able to say to companies,
"If you don't act responsibly in this town or this city then there will be
significant impact on you for your business viability". We wait to see whether that will hold up or
not. I guess the controversial issue is
the extended drinking hours, or possibly 24-hour drinking. Again, it is hard to relate anything other
than we need to see how it works out.
I speak from my own local authority areas, I certainly think there
is no appetite for 24-hour drinking.
What they do know, because they are seeing it already in the existing
licensing regime, is that many companies are pushing to extend their
hours. Again, how the regime will work,
where the hours are granted, is dependent upon the individual operated schedule
of the premises and whether people will accept (if we did stagger opening
hours), "That place can stay open longer than this place". None of us know how that is going to work
and I think we need to watch that very closely in the coming months. In conclusion, my perception is that I do
not think Nottinghamshire is going to be any different from anywhere else; and
the police in local authorities have put a huge amount of effort into working
out how to be compliant with the Act, and they have put the minimum of effort
and are now having to put a growing amount of effort into actually using the
Act to design their town and city centres.
What we need to ensure is that every local authority gets the kind of
hurry-up call to say, "If you can't aggressively pull together your vision of
what your town centre or city centre is going to look like then somebody else
will do it for you". I think that is
the real challenge between now and next year.
Q206 Mr Prosser: You are
effectively saying that we will have to "suck it and see". With the knowledge we have got now would you
have recommended to Government the general thrust of the Licensing Act?
Mr Green: My personal take on it is if what we had in the past had been so
good that it was worth defending - I would defend it - but it is not. Let us be quite clear, when you have to have
this huge book called Patterson Licensing
to try and work out one little element of the law, it is madness quite
honestly. I am not defending what we
have got now. What concerns me is the
fundamental contradictions between different interests in the government, and I
think they are not reconciled. The
desire to promote prosperous town and city centres is perfectly valid. The need to protect public order is
perfectly valid. They are not reconciled. The other one if I may is that there is the
desire to promote fair competition between different businesses - I do not know
if that has got a place in the selling of a drug called "alcohol". There are huge amounts of policy
contradictions which have never really been reconciled, and expecting people like
me and colleagues in local authorities to reconcile them on the ground is
unfair.
Q207 Mr Prosser: On the issue
of licensing hours, some people argue that at least under the present regime
the police and authorities can predict when the problems are going to be and
can focus their attention and resources on a particular couple of hours. What is your view on that?
Mr Green: If you look at the behaviour of drinkers, those who are committed
drinkers as it were, even if you staggered opening hours people will move from
premises to premises and will try and stay out as long as they can. This idea that staggering hours makes it
easier to police I think has not been proven in practice, certainly not in this
country. At the moment, as things
stand, as you say we have a fairly concentrated range of hours so I know if I
focus my resources on that time and probably an hour afterwards, by three
o'clock in the provinces I can start scaling down and get people off to bed,
preparing for the following day. The
longer the hours then the greater the risk I have to police in the course of
the night. I think what we are going to
see is a pulling of resources out of day-time policing into night-time policing
to cover those risks.
Q208 Mr Prosser: Do any of the
witnesses have a view of the number of outlets, pubs and clubs which will apply
for longer hours and 24-hour drinking?
Has any estimate been made?
Mr Hutson: I do not think there is any industry consensus. Of course, a lot of operators have been
waiting for a bit more clarity on the guidelines. From our own point of view, we do not envisage suddenly applying
for 24-hour drinking; we do not think there is a demand for it from
consumers. Without going through every
case, our own general view is that we will apply for slightly extended hours
depending on the location. Maybe a
little bit longer in a major city centre; and in a suburban centre maybe no
longer at all. I do not think there is
an innate demand from consumers to want to drink more. I think the innate demand that is there
which we have seen in the last ten or 15 years is that people do come out
slightly later and do want to extend their night a little bit longer. For the vast majority of people that is the
case, I believe, to extend their night a little bit longer but certainly not on
a 24-hour basis. There will be demand
from companies such as ours to extend hours moderately and in proportion to
what they are now in the cities in which they trade; but suddenly going for 24
hours, I do not see it myself.
Mr Doyle: I have spoken to a wide
range of operators over the last two months, including the licensing director
of Wetherspoon and I was a little surprised that intentions as regards
operators in Westminster, which is where I happen to work, were not necessarily
that they wanted to extend their hours.
I think what they want to do most of all is have greater flexibility in
their ability to operate. Some of them
are saying they have not made their minds up yet exactly what it is that they
want to do. I suppose one of the
pleasing things, which I heard from operators including Wetherspoon, was that
they want to extend the nature of their offering in their premises if they can
to make it more varied, and that would be good, and not simply a drinking
mono-culture. There will be some nights
of the week when they will want to extend hours. I suppose it is not difficult to assume that this may be the very
nights which are difficult at the moment - Friday and Saturday night. I think there is a mixed message.
Q209 Mr Prosser: Under the new
arrangements and the new Act there will be a necessity for local authorities to
provide their own statement of licensing policy. How useful and practical will they be in allowing councils to
prohibit licences in areas where they anticipate anti-social behaviour and
criminal activity?
Mr Doyle: Obviously that is welcomed,
because the requirement on local authorities is to have a policy and
acknowledgement that licensing is an important regulatory function in local
authority areas in controlling, particularly, the night-time environment. That
is good. What is of concern - and I
think there is a certain amount of wait-and see on this, as Steven Green has
said - is that the policy does not actually take effect until somebody
objects. It is really left to local
residents to carefully scrutinise every licence application, or for responsible
authorities, such as the police, planning service or environment health, to be
properly resourced and have the expertise again to carefully scan every licence
application to see whether that is something they think is important to object
to regarding one of the four licensing objectives. It is seen as a little curious, I think, by licensing officers
because we feel we are the very people who have advised members on that policy
and have the experience, background and expertise to put the policy into place
and make it effective - such things as having a stress area, an area of
saturation which I notice the Cabinet Office Alcohol Harm Reduction Strategy
identified as one of the most serious problems in city centres. If there is a policy of saturation, it will
not be possible for a local authority to bring that into effect unless or until
objection is made, and that seems curious to us.
Q210 Mr Prosser: Are you saying
the system needs to run and be experienced before you can test and enforce the
new measures?
Mr Doyle: You asked earlier, what do
we see as good and bad? I have to say,
we have great concerns about that particular provision. It is not something we see as a plus. There are good things in the Licensing Act
2003, without a doubt, but we have grave concerns about that.
Q211 Mr Prosser: Are you saying
that local authorities should have the powers to make a decision over an
over-saturated area?
Mr Doyle: It is the licensing
authority. If you take a local council
it has a number of functions within it, and one of those is as a licensing
authority; another one is the planning authority; and another one is
environmental health. A licensing
authority will not be able to apply its policy and make recommendations to
members unless or until an objection is received, either from somebody living
near to this application or from one of the responsible authorities. We see that as a curious anomaly.
Q212 Mr Prosser: There is a danger
of conflict, of incompatibility between the planning issues and licensing
issues within the same authority?
Mr Doyle: In a sense the planning
issues are important but, in another way, the very steep growth in late night
drink-led entertainment which Dick Hobbs has referred to, which has brought us
to the position we are in now, has not always involved a change of planning
use. Its A3 use is food and drink, and
so restaurants have been turned into bars.
D2 use is music and dancing.
They also have been turned into nightclubs and bars. Planning is important but I do not think it
is necessarily central to the planning of the night-time environment. I think the Licensing Act in a way
acknowledges that licensing is central to that.
Q213 Mr Prosser: Finally, do
you think it is possible for the licensing authorities within a particular
council to make their decisions in isolation to what might be the council's
objective, in that they want to stimulate and invigorate the night-time economy
and vitality of their city centre, whereas a licensing authority will be
concerned about law and order matters?
Mr Doyle: Quite the opposite. I think
licensing policies, the policies I have seen which already exist, are seeking
not just to be negative but to be positive in encouraging and developing a more
diverse offering during the night-time economy, something which goes beyond
simply stand-up drinking. The kind of
thing I mean is comedy clubs and places where one can eat, drink and be
entertained. There are encouraging signs
that the entertainment industry is responding to that.
Professor Hobbs: I think this issue of
diversity is absolutely crucial.
Speaking to local authority officers and city centre managers over the
last two years they see some of the changes in the licensing law as a possible
opportunity to introduce diversity. At
the moment it is for the under 25s.
Most of the officers I speak to are middle aged, usually men, and they are
looking for somewhere to drink themselves and they are getting rather disappointed
because there is nowhere to go and use themselves as examples. The issue of diversity is crucial. It is going to be very difficult to
introduce diversity. It is going to be
very difficult to introduce a wine bar, a real ale bar or a comedy club once
the licence is awarded and there are going to be some real battles over
that. The issue of diversity is
crucial. There is also the issue about
individual premises. With the changes
in licensing law there is a great hope that individual premises must be well
run and if they are not we will close them down. Individual licensees - which is the personal licence awarded to
those running the premises - will get their licence taken away from them if
they serve under-age drinkers or if they run a disorderly house etc. This emphasis on individual premises is a
red herring. The problem is in public
space. The problem is the numbers who
have been drinking in public space. A
few years ago we had problems when people were coming out into public space at
11 o'clock and increasingly now it is 1.30 to 2.00, with extensions into three
or maybe four o'clock. If we go to 24
hours it is going to get worse and worse, putting more people on the street;
there will be no transport; there will be no urinals for young men who have
been drinking gallons of beer; there will be no cabs; there will be no buses;
so basically no facilities whatsoever.
The problem we should be focussing on, I feel strongly, is on public
space. If a local authority cannot
sustain services for these citizens who happen to have been drinking and are
coming out onto the street at night, no matter what time, then this night-time
economy should not extend itself any further.
The emphasis on individual licences for individuals and for individual
premises is something of a red herring, I feel.
Q214 David
Winnick: Professor Hobbs and Mr
Hutson have given us a sort of nightmare scenario which some of us would share about
24-hour opening. What I do not quite
understand from the answer which you gave my colleague Mr Prosser is this: you say your company is opposed, as far as I
understand it, to 24-hour opening yet you want the hours extended. This session has been dealing with the
problem of excessive drinking and all the acute difficulties which arise. Why on earth should your company want to
extend the hours, except for the obvious reason of just more profit?
Mr Hutson: We are not opposed to the notion of 24-hour licensing if by that
what is meant is flexibility of operating hours, because the vast majority of
our pubs close at 11 pm because we do not have any section 77 permissions and
PELs; which means because we do not play music and offer entertainment the law
of the land says we have to close at 11 pm.
Q215 David Winnick: What is wrong with that?
Mr Hutson: There is nothing at all wrong with that, except in today's society
consumers do not want that. I fully
understand there is a lot of concentration on Friday and Saturday nights at the
moment, that people seven days a week do not want that. Restaurants throughout the UK operate until
midnight by virtue of a slightly different licensing regime from pubs. 25% of our sales derive from food; about 40%
of our sales derive from food and non-alcoholic drinks; yet we could be next
door to a restaurant, a Pizza Express or a Zizzi, and we have to close an hour
before them because of the current licensing regime. In my answer I was really saying with the new licensing regime in
those circumstances we would probably say, "We'd like to stay open as long as
Pizza Express next door because probably pound for pound we serve as much food
as that Pizza Express in our premises".
I do not think companies such as ours really want extended hours just to
chase yet more profit. I think one of
the big things we are looking for is a level playing field whereby we can
satisfy the consumers and their needs and end up making about the same profit
in the longer term.
Q216 David Winnick: Satisfying the consumer more than
profits. Professor Hobbs - you have
already given us a pretty good indication about your views on 24-hour opening -
do you think there is any justification for extending the hours in which public
houses are open?
Professor Hobbs: If we accept that our city
centres are going to be market-led then, yes, 24-hour drinking is going to be
part of it. It is a part of that market
economy, and also 24-hour shopping etc etc.
There are no facilities at night.
We shut down. We still operate
in the 19th century in terms of the way we operate. Certainly in terms of the way the night-time
economy has developed, generally speaking most police forces have the same
capacity (despite taking the most recent operation as something of a blip) to
deal with problems at night which they had 15 or 20 years ago. What this means is that they are putting up
a shift which may consist of 15 police officers to deal with 45,000, 50,000
maybe 75,000 drinkers. At the moment if
you go into a police station at four or five in the evening you will find an
inspector desperately trying to put together a shift of police officers. He will bring in special constables; he will
bring in a coroner's officer; he will bring in people with overtime; he will
bring in armed response units maybe from other forces. All of this will be an incredible scramble
to put these numbers together. That is
dealing with the licensing laws as they are at the moment. That is dealing with the numbers on the
street as they are at the moment. You
expand this further - will there be any more police officers? No, there will not be. Will there be any more resources put into
A&E departments? If anyone wants to
know about the real effects they should visit an A&E department at midnight
on a Friday night. Will there be any
more transport? No. Cabs?
No. Nothing will happen other
than more people are going to drink more alcohol. I see no justification if young people are being put at risk and
if the city centres are being put at risk.
Q217 Mr Clappison: I think you
have been clear to us in what you have been saying: you feel that planning has a role to play; the provision of
facilities is very important; the provision of facilities such as late night
transport to get people home, rather than have them hanging around; public
toilets, for example, so people who have drunk a very large quantity of drink
have somewhere to go to the toilet rather than urinating in doorways. I think it follows from what you are saying
that so far you think that these are things which are unsatisfactory in many
town centres?
Professor Hobbs: Yes.
Q218 Mr Clappison: How big a
difference do you think they could make if they were properly provided?
Professor Hobbs: Transport is the big one to get people out of the city centre. We are very good at getting people in at
seven o'clock in the evening but usually the last bus leaves about quarter past
11 just when people are moving on to the club or to late night licensed
premises. Transport is important. Some
of the results of Manchester getting the Commonwealth Games and an emphasis being
put upon transport at night, both before and after the Commonwealth Games, has
had an impact on the situation in Manchester.
I think that is an example of good practice. That was carried out basically because a dedicated team of
officers was tasked with improving the situation in the city centre beyond the
immediate Fire Brigade, police and of incidents, and they liaised with
transport authorities etc and they have had some success, so I think that
transport is absolutely top of the list.
Q219 Mr Clappison: And town
centre managers, how useful do you think they are?
Professor Hobbs: That is mixed. Many of the
town centre managers that we have spoken to during our research since 1998 have
been basically involved in part of city centre spin, in boosterism. They are very concerned with boosting their
particular city centre. I think,
however, that dedicated professionals, whether it is city centre managers or
dedicated police officers who are involved in the night time economy, whose
concern is dealing with the night time economy rather than working a shift
system where they are dealing with football hooligans on a Saturday afternoon
and on a Saturday night they are dealing with night time economy, I think is
problematic. We do not have enough
knowledge of this new economy and we do not have enough dedicated professionals
working within it.
Q220 Mr Clappison: On the
subject of planning, again, how far would you say the planning authorities are
aware of their duties under section 17 of the Crime and Disorder Act to reduce
crime and disorder?
Professor Hobbs: I am surprised that section 17 is not used more. When we started to carry out our research
many local police managers were talking about issues, but I do not know. Steven
Green knows more about this than myself, but it appears not to have been used to
its full potential, and I am surprised at that.
Q221 Mr Clappison: Perhaps I
could ask Mr Green if he could give us his views on this.
Mr Green: I would echo what Professor Hobbs has said. I think there has been some frustration from
a police point of view and, forgive me, because it might have changed but when
section 17 first came in where planning was concerned, the local authority were
bound by it but any planning inspector who heard an appeal thereafter was
not. I am not sure whether that
situation has changed or not but it certainly was the situation. In using section 17 in planning terms, there
was a significant inhibition there. I
think there is a real test now. One of
the reasons why I was content to see licensing move across to local authorities
was because of my hope that section 17 would come into play far more in
licensing decisions, because obviously the magistrates are not covered by
section 17, so I think there is potential for section 17 to assist in
this. I do echo what Professor Hobbs has
said, that the evidence to date is that it has not been exploited to the extent
that I suspect it was envisaged it would be exploited when it was put in the
Crime and Disorder Act in 1997.
Q222 Mr Clappison: Can I ask
you about one other thing arising out of the statistic we have been given, and
I know that Nottingham is a city where there has been a tradition of drinking
over the years, as in other cities?
Mr Green: It is not the only city.
Q223 Mr Clappison: I do
remember Saturday Night and Sunday
Morning where the character played by Albert Finney may perhaps have been
binge drinking although of course we were not aware of it. I was struck by a statistic which we have
been given that in Nottingham the licence capacity in 1997 was 61,000 and by
2004 that had risen to 108,000.
Mr Green: That is correct.
Q224 Mr Clappison: That is an
enormous increase over just seven years, is it not? Nottingham only has a population of about 250,000-300,000, has it
not?
Mr Green: It has, but Greater Nottingham has probably got a population of
twice that. You have got Nottingham
city which sits within a wider conurbation of other districts.
Q225 Mr Clappison: How many
people are out drinking on Friday and Saturday nights in Nottingham?
Mr Green: I would expect that last Friday night there would have been between
80,000 and 100,000 people in Nottingham city centre and about 40 police
officers maximum policing them. It is
an extremely busy place. There are an
awful lot of people out there and when the pubs and clubs turn out an awful lot
of people are criss-crossing the city trying to get their transport, go to the
one public toilet that exists in the city centre, get a pizza or whatever it is
that they are trying to do.
Q226 Mr Clappison: It sounds as
though you agree with Professor Hobbs' point that transport is important.
Mr Green: I think that is crucial. It
is all about planning in its wider sense, it seems to me. We can do what we want in policy terms but
we have to plan for it. What worries me
is that we seem to have taken a policy decision which says, "We want a more
liberal regime in terms of licensing and the business side of it but what we
have not done is guarantee that the infrastructure will be put in place for
that to happen. Professor Hobbs' point
about infrastructure on transport, on toilets, on police officers, on medical
workers, on ambulances, on all those things is very important. Routinely I find that on a Saturday night my
police officers are ferrying people to casualty because they have run out of
ambulances. That is as it is now and so
if we do not plan the infrastructure but allow a liberalisation of hours then
all we are doing is further outgrowing what is already an overstretched
infrastructure.
Q227 Chairman: I want to ask Mr
Doyle about the Crime and Disorder Act and the Licensing Act. If your members in Westminster said, "We
want to apply section 17 very firmly to all our licensing decisions", would you
be confident as a professional officer in advising them that they could do that
or would you, as so often seems to happen with these things, say, "No, we think
the Licensing Act does not really allow us to apply that as strongly as you
would like"?
Mr Doyle: No. I think I could quite
confidently say that the members are advised that section 17 is an important
consideration for them.
Q228 Chairman: If that happens
are you confident that if a decision that your licensing authority takes is
appealed to the courts, the courts would uphold the decision taken on the basis
of section 17?
Mr Doyle: Thank you. I was just going
to go on to say that the policy in the authority I work in at Westminster has a
saturation element to it in certain parts, such as Soho and Covent Garden. Very often what will happen is that the
members will apply their policy not to grant any further late night drink-led
entertainment in that particular area.
They will not be able to do that routinely because all that has been
taken away by the Licensing Act 2003 unless there is an objection. What will
happen often is that that decision will be appealed and will go to the courts
and the evidence to the court will include the fact that Westminster's policy
approach is driven in part by section 17, but the courts are not bound by that,
of course.
Chairman: That may be something the committee will take an interest in.
Q229 David Winnick: Chief
Constable, how far do you feel that pubs and clubs should contribute to
policing where there are undoubtedly alcohol-related disorders?
Mr Green: I would link that to the answer that I gave to Mr Clappison because
again I fully understand the point that Mr Hutson was making about trying to
respond to what consumers want but I do make the point that Professor Hobbs
made, that if the infrastructure is insufficient to cope with that, then
somebody somewhere has to pay. It seems
to me that the obvious people to pay are the industry because the benefits to
them are likely to be so great. From my
point of view I would welcome a situation where, as part of building a regime
in a local town or city centre, a contribution could be required from a
licensed premise on that basis which could be directly seen to go into
providing a stronger infrastructure to deal with the kinds of problems that
have been described.
Q230 David Winnick: Mr Hutson,
I take it your company is only too willing to contribute?
Mr Hutson: It is a very complex area.
Of course, we already do contribute in many ways in a general sense.
Q231 David Winnick: What do you
mean by "in a general sense", that we are all taxpayers?
Mr Hutson: We are all taxpayers and also ratepayers.
Q232 David Winnick: Coming to
the specific point, we all know we are taxpayers and ratepayers and council tax
payers, but can we come to the actual point?
Mr Hutson: The notion that if the licence industry is giving rise to a greater
need of police resources and therefore there should be more resources put to
the police, I do not think I, acting on behalf of Wetherspoon or just out of
common sense would object. Of course
there should be more police resources put to dealing with licensing
issues. The question of whether
specifically the licence industry should just pay more I generally think is a
complex issue. For most premises in
city centres now, in order to work beyond 11 pm, one of the conditions placed
on a licence is to employ door staff, and nearly all premises in city centres
now do employ door staff. If it was put
to me, "You may need fewer door staff if there are more police. Would you prefer to switch your resources
from door staff to police?", I would say, "Yes, thank you; no problem". I think it is an area where there is
certainly a need for more debate but I do not think there is a clear-cut
answer. My final point is that the
notion that the licensee should pay more or less assumes that the licensed
premises in the city centre are all the same.
Wetherspoon spends millions of pounds on training. We have six trained managers per pub on
average. We have far fewer incidents of
violence and disorder arising from our premises than other premises. We would argue that you cannot just apply
one simple tariff to every licensed premise when it is quite obvious that
certain licensed premises are run to a much higher standard than others and
maybe a lot more care and attention should be paid to those premises that are
not basically running a good ship.
Q233 David Winnick: I take that
to be a "no" answer. As regards less
violence and disorder from your premises, how do you know? Do not misunderstand me. The purpose of your company is to maximise
drinking. I am not suggesting that if
someone is very intoxicated they are going to be encouraged to drink further,
but in the main your company would not be very happy if people minimised their
drinking and everybody had one pint instead of whatever. Once they come out of your premises how do
you know that they are not involved in alcohol-related disorders?
Mr Hutson: Of course, we do not go to the extent of following people home and
things like that. What I can say is
that, probably uniquely of any pub company in the last ten years, the vast
majority of Wetherspoon's pubs were not licensed premises before, so we have
been before magistrates' courts up and down the land to obtain new licences and
very often the police have taken it upon themselves to inquire of other police
officers around the country, "What has been the impact of a Wetherspoon in your
town? Have you any issues with that
particular pub?". Obviously, if they
pick somebody up later in the evening and say, "Where have you been this evening?",
they can find some link. We are not
perfect, we do have issues and we try to deal with them proactively. We believe that well-run premises do not
give rise to as much disorder and problems for the police force as badly run
premises, which has been tested by the fact that about 99% of all of our
licence applications ever have been granted; even in Nottingham recently we had
two late-night premises, for both of which the hours were extended without any
objection or comment from the police or anyone else in the local
authority. In a way, that is my answer
by virtue of the fact that no-one has come along and said, "In town A or town B
you do give these problems and that is why in town C you are not having a
licence".
Mr Green: I think there is a fundamental point in the question you raise, and
it is this. If you look what we know
about policing, in our 21st century up-to-date knowledge, what we
know is this. Policing works best when
we are in problem-solving mode, attacking the root causes of problems rather
than out on the street coping with the consequences. I think that the whole essence of what I am trying to say to you
this morning is that we need to position policing in this debate in a place
where all of the incentives in the regime are towards everyone operating in
that problem-solving mode rather than just the police. My plea for a contribution from the industry
would very much be around creating positive incentives for the industry to work
together in that mode. What
distinguishes alcohol-related violence to me from, say, drug-fuelled crime or
drug-related gun crime is that selling alcohol is a legal business. We have decided that it is socially
acceptable for it to happen. We ought
to say that there is no reason why it cannot happen without all of these
problems being created and we should put in place the incentives whereby,
because we design our town and city centres properly because there is the
infrastructure and because the industry is responsible, policing is what it
should be: the backstop at the end if something on a rare occasion breaks down
rather than the thin blue line trying to hold it all together on Friday and
Saturday night. My plea to you would be
that if it were possible to push for a contribution, link it directly to the
town's or city's success in eradicating the problems that it has. I would just pick up a point made between Mr
Hutson and Professor Hobbs. We operate
a top-ten system. There are 350-odd
licences in the square mile of Nottingham city centre. We keep an eye on who
the top ten are for causing those problems.
I have to say Wetherspoon are not in it. We are able to focus on premises, but exactly the point that
Professor Hobbs made: a significant number of our incidents do not happen in
premises; they happen in public spaces
If you know or have ever seen the Market Square in Nottingham, which is
literally surrounded by licensed premises, if there is a fight in the Market
Square how do you know whether those people drank at Wetherspoon or Yates's or
The Goose on the Square? There is a
whole range of them. They cannot just
say, "We never make any calls to the police; therefore we are not involved in
this". Every premise in that location
contributes to the challenge of maintaining order and good behaviour on the
streets and therefore ought to contribute to the infrastructure that suppresses
those problems.
Q234 David Winnick: Do you
agree with that, Professor Hobbs?
Professor Hobbs: I am a big fan of "the polluter pays". I think it makes sense.
However, we have already heard from Wetherspoon about some of the
problems. It comes down to what the
polluter will be paying for. There have
been experiments with regard to the night time economy and operators paying
for, for instance, police overtime to police their particular part of the night
strip. This leads to disputes. If police officers are aware, for instance,
that there is a fight 100 yards away from the strip that they are being
employed to police on behalf of licensed premises, of course, they are obliged
to attend that disorder, they are obliged to assist their colleagues. That means they are stepping outside the
contract that has been made with those particular operators on that particular
strip. This is quite a serious
problem. There is a study that has been
carried out by academics at Leeds University funded by the Rowntree Trust which
tries to look at this issue of what is basically a part-time privatisation of
public policing. It is problematic and
it will be disputed. We are heading for
another gold rush for the lawyers, I feel, although I am in favour of it. The other aspect of what the polluter might
pay for is to reinforce the infrastructure of the night. A case in point would be in my home city of
Durham where I work. There we had a
very popular cinema which, after a huge dispute, was eventually turned into an
800-capacity bar - and we have not talked about capacity here because it is
licensed premises and it is important - and part of the deal that was struck in
court when the licence was awarded was that we would lose our cinema but we
would gain an electronic urinal which would pop up at certain times in the high
street right outside Burger King, by the way, which is another aspect of
entertaining in the night time economy.
It is really what the polluter will pay for, I think, and to be aware
that if the polluter does contribute they will feel that they have a stake in
what that money will be spent on and there will be an enormous amount of
disputes there.
Q235 David Winnick: Chief
Constable, the evidence which has come to us shows that there has now been a
sharp decline in prosecution for drunkenness.
You have enough responsibilities as far as Nottingham is concerned, but
from your experience as Chief Constable
and your previous positions in the police force, is there any reason why
there has been a desire to stop prosecutions or certainly lower the number you
are prosecuting for drunkenness, because it is certainly not because the people
involved are fewer in number?
Mr Green: I think there is a whole range of reasons and none of them is about
the problem declining. I probably will
miss some out but I am looking back over the last ten years. If someone is fighting in the street and
under the influence of drink a police officer has a range of different offences
that they could arrest that person and ultimately charge them for. Certainly part of it reflects as it were the
growing popularity of using Public Order Act offences, so you do not have to
arrest for drunk and disorderly; you could arrest under section 4 or 5 of the
Public Order Act, which are about causing harassment, alarm and distress or
using threatening behaviour and things like that. One of the positive incentives to do that was that there was a
time, not now, when you could get someone's fingerprints for arresting for a
Public Order Act offence but not for a drunk and disorderly offence. There is a whole range of incentives in
there. The other issue equally is that
when you look at the statistics around deaths in custody and the link between
people who die in custody and drunkenness, there is an education of police
officers in that sometimes people who are so drunk that they need to be
arrested are medical problems and they ought to go into hospital rather than
crime problems and ought to come into the police custody area. I think police officers are much more
discerning now about where they ultimately send someone. That would particularly feed through into
what used to be called simple drunkenness, being drunk in the street, rather
than any disorderly behaviour being exhibited.
I think it reflects a change in behaviour pattern in police officers
rather than a change in the problem that we see on the ground. Police officers have found it easier and
more useful in terms of court outcomes, say, fingerprinting and photographing,
etc, to use Public Order Act offences rather than drunkenness offences.
Q236 David Winnick: Would it be
going too far to say that where a person is clearly intoxicated, that he or she
is not driving but intoxicated on the street, not necessarily involved any
violence, the police will have enough jobs on his hands and therefore would,
say, turn a blind eye?
Mr Green: I do not think they would turn a blind eye. That is not my experience. When I was a constable 25 years ago that
would have been a good probationer's arrest, would it not, because it is
getting you used to arresting people.
If a probationer constable turned up at Nottingham Bridewell with a
simple drunk now the custody sergeant would not be pleased. What we tend to see now is that they are a
medical problem rather than a criminal justice system problem. They will get nothing at court in sentence
terms and what they really need is medical help rather than the criminal
justice system.
Q237 David Winnick: "Turning a
blind eye" is not a phrase you particularly like but basically that is what it
amounts to?
Mr Green: I think you would be more likely to call an ambulance than put him
in the back of a police car.
Q238 Chairman: The government
have made clear that they would like more people to be prosecuted and they have
introduced fixed penalty notices so more people are being punished for this
type of behaviour. Have fixed penalty
notices fundamentally changed that because the idea now is that you ought to be
able to levy a fine on somebody very simply even though you are then going to
send them off to hospital or wherever else?
Mr Green: What is not happening, or certainly not in Nottingham anyway, is
that we are not giving fixed penalty tickets out to drunks in the street and
leaving them with it. If someone needs
the criminal justice system to intervene then a person under the influence of
drink needs to be arrested. Our
expectation would be that the first gateway to pass through is, is it right to
arrest this person because of what they are doing? Having been arrested, the bonus is there to the police officer
then that, rather than have to prepare a court file for a relatively minor
offence in the grand scheme of things, there is one piece of paper to fill in
called the fixed penalty ticket and then you go out and get the next one. That is the main impact that it has made.
Q239 Chairman: Is it changing
things on the ground?
Mr Green: I think so. From
Nottingham's point of view anyway, we are in the first six months and what we
are seeing is a progressive increase in the number of these tickets for
drunkenness and public order offences being issued. What I cannot report to you because I think it is too early to
say is, what outcomes is that delivering on the ground? Our soft perception would be that it is not
yet delivering the kinds of outcome that we want to see but I think police
officers like fixed penalty notices.
They make their job much easier and in pure productivity terms it should
make them more productive because they have not got the couple of hours' work
to do in preparing a court file.
Q240 David Winnick: Professor
Hobbs, you heard the Chief Constable say a moment or so ago what the desk
sergeant is likely to say in Nottingham if a police officer brings in someone
who is just drunk and nothing further.
Does that surprise you in any way?
Professor Hobbs: No, it does not. A police
officer must use discretion. One of the
great things about our policing system is that the lower down the ranks you go
the greater discretion officers have.
If police officers in Nottingham or anywhere else were to arrest or
apply a fixed penalty notice to everyone who was drunk at midnight you would be
opening up special camps to deal with them.
If someone is out at midnight and they have been out since seven or eight
o'clock at night and they have been drinking alcohol consistently, let us be
clear: they will be drunk. Officers
therefore have to use their discretion.
Behaviour that would be unacceptable at three o'clock in the afternoon
in Covent Garden, for instance, will be accepted at three o'clock in the
morning out of pure practical reasons that you just cannot deal with everyone
who is drunk; it is impossible.
Q241 David Winnick: All the
more reason surely not to extend hours even further?
Professor Hobbs: I would agree unless we accept that there is a special form of
behaviour at night that we are willing to tolerate. At the moment we have been willing to tolerate that behaviour.
Q242 Mr Green: We have been
talking about the night time economy in our cities. Other cities in other countries have always had night time
economies because the weather is better and they have always eaten and drunk
out of doors, and yet one gets the perception that the same problems do not
occur to anything like the same degree.
Is that because for some cultural reason people under 25 in this country
drink in a uniquely stupid and destructive way or are they sold drink in a
different way by the drinks industry in this country?
Professor Hobbs: We started to hear about five years ago about this thing called the
cappuccino society or café society and I think that maybe over the last 20
years we have come back from package holidays with expectations about what we
are going to eat, what we are going to drink and this has spiralled into how we
are going to eat and how we are going to drink. If you try to apply the cappuccino society to Bradford on a cold
night in January you are going to have problems. We do not drink that way; we do not eat that way. In certain mainland European societies, yes,
they have a way of life and part of that way of life is the use of alcohol
which is not problematic with regard to law and order. However, some of the countries that we look
up to in terms of the use of alcohol have got problems, particularly with young
people on holiday. In Spain, for instance,
there is a massive problem. There,
however, they are not going into licensed premises; they are going into
supermarkets, buying cheap drink and going into public squares and drinking at
night and creating disorder, so there is a problem there. The other thing worth noting is that for
many countries, when it comes to alcohol and when it comes to licensed
premises, there is an acknowledgement that you should not have licensed
premises too close together; you should not have this creation of a night strip,
as we have heard from Steven Green, that they have got in large portions in
Nottingham. For instance, in Paris you
cannot have licensed premises within 75 yards of each other; in New York you
cannot have new licensed premises within 150 yards of each other, so there is
an acknowledgement there that there can be a problem with congestion of
licensed premises. To come back to your
main point, yes, I think we do drink differently in this country, we do seem to
drink more in this country and we do seem to behave in a particularly rowdy way
once we are drinking. Once we know
that, however, it seems astonishing to me to create what seems to me is a
greater problem, but there you go.
Q243 Mr Green: What is the
alcohol industry doing to combat binge drinking? What are Wetherspoon doing?
Mr Hutson: This is not necessarily to combat binge drinking, but where we
depart slightly from Professor Hobbs is that we have noticed that people desire
more than just going out and drinking alcohol.
When our company floated in 1992 just 5% of our sales derived from food
and now that is 25% and it is growing quite rapidly. We sell hundreds of thousands of cups of cappuccino every single
week. As I mentioned before, now about
40% of all our sales are derived from non-alcoholic drinks and that would
probably have been nearer 10% just ten or 12 years ago. There is already a desire amongst the
British public to want to use pubs, certainly viable pubs I would say, for more
than just drinking alcohol. That is the
greatest incentive, I think, for the licensed industry to adapt its offer to
consumers, because that is what they want in the first place. There are other things that the industry can
and should do to be a little bit more proactive. There are things that we are trying to do. I mentioned earlier training. I think training is an integral part of
well-run licensed premises with well-trained management staff in particular but
also bar staff. I think the fact that
food is provided, for example, in our premises from opening right the way
through to one hour before closing has a huge positive impact on the nature of
those premises. More people will use
them to dine and that has a moderating effect on the whole atmosphere of the
premises. If you offer a good wine
range then you will attract more female customers. Again, on average that has a moderating influence, and so
on. There is a range of measures that
companies can and should introduce mostly because it is good business practice
but also because it will help moderate the atmosphere. We think that if we can provide a convivial
atmosphere in well-appointed, well-maintained premises where there is not a
fear of trouble or a perception of trouble, that in itself has a positive
impact on the town centre in which that pub operates.
Q244 Mr Green: I can see that
perhaps internally but obviously, as we have heard, if there are lots of
premises within a small space people might start with you and then go on. What instructions do you give to your staff
about serving people who look as though they are drunk? Do they have specific instructions not to do
so?
Mr Hutson: They do and, frankly, at peak times in busy city centres on a
Friday night it is difficult because more often than not it is not the drunk
person that comes up to the bar and says, "Can I have a drink please?". It is a friend or colleague. We try and make sure that our management
staff are patrolling the floor and observing customers and so on. It is a difficult area at times, I
acknowledge that. Overall, certainly
for our company and I would like to think for all companies, there is simply no
incentive to have town centres that are given over to drunken yobs. That is just not commercially viable. It is not what we want. We want all the same things that the police
and the local authorities want: we want well-run, attractive town centres that
attract a broad range of consumers and not just under-25s. That is our biggest incentive not to, if you
like, serve and fuel under-25s who go on to cause trouble.
Q245 Mr Green: Clearly the
drinks industry as a whole has form in this regard, producing products like
alcopops which must be one of the most disgraceful products put on the market
in the last decade particularly to encourage young teenagers to start drinking
alcohol, so inevitably people are fairly cynical about the underlying attitudes
of the drinks industry, and a lot of this obviously focuses on promotions, the
cheap, fast drinking that people try and encourage. Your Chairman has said that your company has several competitive
pricing initiatives to drive sales. Is
this not precisely the sort of thing that encourages binge drinking?
Mr Hutson: One of our biggest selling products is a pint of cask ale, Burton
bitter, which sells mostly to older customers.
Our coffee is half the price of Starbucks', so having attractive prices
across the board - food, drink, soft drinks - we think is just a good way of
attracting a broad range of consumers and I would like to think that that is
completely different from, say, a promotion where there is a banner on the
outside of the building, "£10 entry, drinks free all night", or as low as six
pounds which I have seen in some city centres, or pubs where a single shot of
vodka might be £1.50 but you can buy a triple shot for a pound. That I think is irresponsible. It is the sort of thing that certainly our
company has come out and said we think is irresponsible and we will not do
it. We are trying very hard to make
sure that there is no selling up, for example.
A double is twice the price of a single and if you want two bottles it
is twice as much as one. That we think
is more proactive because there is simply not the incentive for people to trade
up and take on more alcohol as a result of the price being cheaper to drink
more.
Q246 Mr Green: Chief Constable,
do you have experience of this?
Mr Green: Here are some I brought earlier.
I talked about the research in 1999 which flagged up then the danger of
irresponsible drinking promotions and yet my perception is that little has
changed. Over-provision is the big
enemy of good practice. I have been
involved in liquor licensing since the 1980s and I see this same pattern, that
people come for a licence with a case that says, "We have identified a gap in
the market. Our business will fill that
gap. We are different from everybody
else", and the licence is granted on that basis and six months later they are
in the pack with everyone because they have to compete and make a living. I will just throw in a few anecdotes of
experience. At Freshers' Week in
Nottingham in October this year the students at Nottingham Trent University
were beset by people handing out flyers, by a truck with banners on the side
blaring out loud music. Every day
wherever they went it was following them around. The headline on that promotion was, "Get trolleyed for a
fiver". I sent one of my inspectors on
a good night out in Nottingham on Saturday night and I have just brought you
some of the things he came back with, and they all came off the floor, so I
apologise. That one is, "All drinks £1
all night; drink the bar dry". That is,
"Free Christmas vodka or tequila on entry".
I like this one because it says, "Double Smirnoff/Gordons/Bacardi for
£1; Tuesday night £1 off Beck's, vodka and pints of Boddingtons; Thursday night
is vodka night with Smirnoff and Cranberry, Pepsi or Red Bull for just £1", and
at the bottom it says, "Please drink responsibly". Happy hour is still being advertised. I get this on Saturday nights.
I think this is Yates's. They
have got a card called the "skint card" where you get 25% off all drinks. There is another one called
"Pricewatch". I think Mr Hutson is
right, that what we are seeing is, rather than the open two-for-one, much more
competition around price, and I have got some from a place called Templars
where again they have put all their prices in the window and you cannot see but
loads of them say "2-for-1". My
conclusion from all of that would be that whilst the nature of the promotion
might have changed this idea of the open market place driving down the price of
drinks, incentivising people to drink more and price being a feature of
promotion, has not gone away at all.
Q247 Mr Green: Who has any
powers to control any of that?
Mr Green: Not us, I have to say.
Q248 Mr Green: So none of the
things has been brought in?
Mr Green: No, because I think there is a fundamental difference between
acting within the law, and I think most people act within the law, and acting
responsibly. I always say that if I
came to you as a Select Committee of Parliament and brought this new drug
called alcohol and said, "I am going to sell it", you would say, "Over our dead
bodies" when you heard all about what the impact of it was. That goes back to the point I made to one of
your colleagues before, that we have not really got clear in policy terms what
our position is with regard to the selling of alcohol and the wider principles
of how goods and services are sold in this country in open unfettered
competition, because this is the product of competition and over-provision. Without some kind of state intervention to
restrain this none of us is going to change because that is what an open market
place does.
Q249 Mr Green: It is illegal to
have set minimum prices and so on because it is anti-competitive and the OFT
have made that clear.
Mr Green: Oh, don't I know it!
Q250 Mr Green: Given that that
is illegal what would you suggest be done?
As you say, it is a legal product and it is an enjoyable product for
many people. What markets do is make
products more available and cheaper. It
is constantly profitability. What sorts
of controls would you like to see above and beyond that?
Mr Green: I believe, and forgive me because I would hate to appear to speak
for the OFT when I do not fully understand what they do, that the OFT's biggest
problem is with the sellers themselves grouping together and agreeing minimum
prices, and certainly in the intervention that we had had in Nottingham from
the OFT it was not around the fact that there were minimum prices but the fact
that the people selling it set those prices.
Maybe within the licensing regime we ought to be giving the licensing
authority more power to intervene in those areas to be able to prevent the
kinds of promotion that I have just shown to you. Because I am a policeman rather than from the local authority I
am reluctant to say, "It should work like this", but at the moment what the
local authority would say and what the police would say is that it is all very
well the OFT saying, "We need state or official intervention", but we have no
power to intervene in respect of that at the moment.
Mr Doyle: I think that is absolutely
right. The local authority's power to
impose conditions on licensees around their pricing policy is non-existent at
the moment. I suppose it is a given, is
it not, it is the law of economics that the supply of something - anything -
will be determined by its price. If
people consume very large quantities of alcohol, we know there is a correlation
between that and disorderly behaviour in the public realm, particularly late at
night. All of those things are a given.
Q251 Chairman: Mr Hutson, the Chief Constable has given us
some promotions there. Would you agree
that the main selling point of all the promotions that the Chief Constable
raised there was that you can get drunk cheaply?
Mr Hutson: That could well be the
interpretation of people looking at those promotions. As I said, when it is a case of "Get trolleyed for a fiver" or
"two for one", it is ----
Q252 Chairman: Would you condemn those types of promotions?
Mr Hutson: We do. We do not run the "drink more for less" kind
of thing. Having said that, our prices
are probably lower than average for pubs, but they are still over twice as much
as supermarkets. It is not just the
price of a drink in a pub that one has to look at if one is looking at the
prices of alcohol.
Q253 Chairman: If you go past a Wetherspoon's pub you are
likely, are you not, to find a promotion in the window stressing that prices
are low? So low alcohol prices is one
of your selling points, is it not?
Mr Hutson: We focus on the price of our
products as probably more of a retailing technique. We say "We have got these good products here, some of which we
think you will not find in other pubs" and then we show the price of those
products. Sometimes we show the price
of those products in relation to other pubs in the town and it tells a
story. Often when you go into an Asda
they have a shopping trolley and they say "Look at the price of the same things
in Sainsbury, Waitrose and Safeway".
Q254 Chairman: So stressing the low level of your prices is
pretty key to your marketing operation?
Mr Hutson: Yes, I would say across the
board: food, soft drinks and coffees as
well.
Q255 Chairman: On competitive grounds, would you welcome
moves to wipe out or restrain competition around the price of a drink?
Mr Hutson: We have always had lower
prices than our competitors. We have
done market research - I can show it to you if you want to look at it - which
clearly demonstrates that we have the broadest cross-range of age groups of
most town centre pubs.
Q256 Chairman: Would you welcome something that restrained
competition around the price of drink?
Mr Hutson: No, because the point I am
making is that I do not think the price of a drink will improve the situation.
Q257 Chairman: It would not improve the situation; it would
not promote responsible drinking?
Mr Hutson: I do not think raising the
price of a drink in a pub of itself will improve responsible drinking. For example, in the top ten mentioned
before, I imagine that most of the units in the top ten have got some of the
highest prices in Nottingham for the price of a drink.
Q258 Chairman: Typically, how many units of alcohol, on a
Government measure, do your younger customers drink on a Friday or Saturday
night?
Mr Hutson: That is a very difficult
question, I would have to go away and find that out.
Q259 Chairman: If you, as a company, say that you promote
responsible drinking, how can you say that if you do not know how much your
younger customers are actually drinking?
Mr Hutson: Anecdotally I would say our
customers are probably having four or five drinks, but what they drink we would
have to find out. We would like to
think that in general we say we are promoting responsible drinking because of
how we operate our premises and the fact that we - I know I am repeating myself
- create a convivial atmosphere that creates no trouble.
Q260 Chairman: The critical thing is how much alcohol people
actually consume.
Mr Hutson: I appreciate that.
Q261 Chairman: As a company you do not know how you derive
not all but part of your profits.
Mr Hutson: We can find that out.
Q262 Mrs Dean: Representing Burton on Trent, the capital of
ruin with several breweries and pub companies, my constituents rely on the
production of alcohol and the distribution for many jobs. They would also tell me in my constituency
that they are amongst those who try to be responsible over the sale of
alcohol. You have just mentioned those who
have offers and one of the things you were saying I think, perhaps Mr Hutson
was saying, was there is a difference between offering reasonably priced drinks
and offering offers which encourage people to binge drink and have three drinks
instead of one. Is there a way of
stopping that, leaving aside minimum prices, of actually clamping down on those
who do give those irresponsible offers?
Mr Green: I would have thought that it
ought to be possible, again if the local authority has the power to put
conditions on that, to say one drink has to have one price. You would have thought it would be possible
to conceive of that. Certainly, I think
that would help. Regardless of that,
for as long as there is competition on prices then the natural consequence of
competition is that prices go down and in a situation where there is over-provision
then there is an even greater pressure for the prices to go down. It would solve part of the problem, in my
opinion, but not the whole of the problem.
Mrs Dean: When answering questions
earlier about trying to tackle alcohol abuse ---- I have lost the thread.
Chairman: You can come back
later. Marsha Singh?
Q263 Mr Singh: Professor Hobbs, you had a fair go at the
Licensing Act 2003, but there is no evidence at all to suggest that things will
get worse by introducing 24 hour drinking, is there?
Professor Hobbs: There is no evidence that it
will improve things either and that is supposed to be the task of an Act.
Q264 Mr Singh: If we focus away from city centre problems to
the general drinking public whose style of drinking and whose desire to drink
has changed over time, who do not want to finish drinking at 11 o'clock, who
might want to drink until 12 o'clock or one o'clock, responsible drinks in
their own locals, in their own communities with their own friends, do you not
think that the Licensing Act is positive?
Professor Hobbs: You can do that now. We have got in our book the statistics that
show the amount of late licences which has been awarded now. It is a myth to think that you have to stop
drinking at 11 o'clock, it is not 1975 any more. If you want a drink in a city centre now, you can have a drink in
a city centre at twelve, one, one thirty, two o'clock, that is not a problem at
all. Currently we do have the legal
resources to provide facilities for those who wish to have an alcoholic drink
way past the 11 o'clock margin.
Mr Hutson: I just want to say that it
is absolutely not the case that anyone can drink. There are a lot of late licences but let us be clear that to
obtain a licence in England or Wales to serve alcohol beyond 11pm on ordinary
alcoholic premises, you have to provide music and entertainment. Almost by definition, late night premises
are given over to loud music, and it has to be loud because it has to encourage
people to dance. You might not live in a town centre and if you fancy having a
pint of cask ale beyond 11 o'clock, to do that legally is very, very difficult,
if not impossible.
Q265 Mr Singh: In fact, what happens is that landlords lock
the doors, do they not, up and down the country? They lock the doors for the regulars, risking criminalising
themselves and decent ordinary folk who like a drink after 11 o'clock.
Professor Hobbs: I take your point. I would just like to come back to the issue
of music and entertainment. I know of
many places where the music is not loud where you can get a drink, you can even
get cask ale, beyond 11 o'clock. It is
not 1975, the resources do exist. I
think you have got a point about areas that are outside the city centres, and
we are concentrating on city centres at the moment. I think the liberalisation of our licensing laws is quite
reasonable, but when they are liberalised in these city centre spaces that we
are talking about now, all evidence shows that undoubtedly leads to
problems. The sort of people you are
talking about will tend not to go into the city centre. Yes, I think you do have a point, there is a
market there and maybe the Licensing Act can assist people with that market.
Mr Green: I think you have got a point
to an extent, if I may say so. Yes,
lock-ins do happen, we all know that, and by and large they do not cause
anybody any great problem. I think
there is a difference between a selective few having a lock-in and sneaking off
in the early hours of the morning and extending the hours of licensed premises
in residential areas on a systematic basis.
To many people who live in streets or areas where there is a pub in
close proximity, they welcome the fact that by and large between 11 and half
past, most people go home and they have got peace. We must not under-estimate the fact that, yes, we could provide a
more liberal regime for people in those suburban and village pubs but we have
to take account of the needs of the residents as well. If they have not got the guarantee that this
is all going to end at 11 o'clock, then they have to have some guarantee about
when they can get their quality of life back because even the most well ordered
and sensible drinker, when they walk out of a pub, does not realise how loud
they are. We just need to be careful
around the fact that, yes, it would cause less problems but not no problems
because there are the needs of residents as well.
Q266 Mr Singh: I accept that
point entirely, but if a landlord is irresponsible, now you have the powers to
make them responsible.
Mr Green: Quite so and I do take that point.
Professor Hobbs: I think one the issues, which has not been mentioned yet, is the
size of the venues. The size of the venues we are talking about that have been
opened up are absolutely vast compared with the old kind of suburban or village
pub. The venue that I mentioned earlier
in my hometown of Durham has 800 people coming out onto the streets at 1:30,
and now I think it is 2 o'clock, but it is 800 people that were not on the
streets previously and are now going to be on the streets from one venue
alone. That is 800 people looking for a
cab, pizza, kebab or a urinal and it is that kind of problem. If you are
talking about a village pub or a suburban pub that might hold 100 people, and
only a fraction of those will want to drink until midnight on a Friday night at
the end of their working week, it is not going to create the kinds of problems
of disorder or, indeed, demands for services that the city centre pubs are
making.
Mr Green: If I may, I think there is almost a different community of
licensees in the suburbs and the villages because what you do not tend to see
in those areas are the kind of revolving door on the front door as licensees
come in and go out in quick succession.
Most licensees tend to be longer standing and, perhaps, have a different
business relationship with the ultimate owner of the business and some of the
people in the towns and the city centres. I sense that there are two completely
different communities of the licensing industry: that which sits outside the
town or city centre and that which sits inside.
Q267 Mr Singh: This might be an
unfair question to you, given how you describe how Wetherspoon's operates, but
do you feel we can condone any longer the alcohol industry targeting young
people to drink ever more, whether that is by the use of TV, magazines or
whatever? Can we condone that any longer?
Mr Hutson: No, I do not think that. If there is a deception, in fact, if,
through research or other means, it is concluded that the licensed industry, in
general, is targeting underage customers or overtly young customers, then
something should be done about that. I
feel there is a very general question about the whole industry. As I said
previously, a lot of our own efforts have been centred on promoting drinks across
a whole spectrum, non-alcoholic and alcoholic, food as well as drink and so on,
advertising a broad offer, in effect advertising premises and the hope of a
nice evening out with your friends and family, whatever it might be, as opposed
to a specific segment of the population for specific products. I think groups, such as the Portman Group,
have made tremendous strides in the way that alcoholic products are marketed,
promoted and even down to approving labels.
For example, we have become an associate member of the Portman
Group. I think we are only one of two
or three pub companies who have joined in with the Portman Group. For example, in April of this year, one of
their recommendations was that cocktails should not be sold with more than four
shots of alcohol in them. Cocktails are
shared, but because of the possibility that one person might buy that sharing
cocktail and consume it themselves, we have reduced our cocktail pitchers from
six to four on the advice of Portman. In general, I think the industry agrees
and is trying to make positive moves in that regard, so it is not perceived to
be an industry wanting to sell alcohol to young or underage customers.
Q268 Mr Singh: Professor Hobbs,
do you have any evidence that the industry is targeting young people where they
may be even underage?
Professor Hobbs: The example of alcopops has been brought up and there has been
numerous battles concerning the moral high ground of alcopops over the last ten
years. One of the issues here, when we consider the target market for alcohol,
is the growth of the high street chains.
Often these high street chains have young managers in them who have
incredibly strict and tight targets to hit. If the market is young people
anyway and they are the ones who are coming into the city centre on a Friday
and Saturday night, increasingly through the rest of week, then that is the
market they are after, they are not after the cask ale drinker. Of course, Wetherspoon's have got that
market, very much so, and generally speaking, they target it very successfully,
the older drinker. Most of the chains
are managed by young managers with very, very tight targets to hit and they
have to hit those targets any way they can within the law. I think that has been the change, it is not
the old established licensee running one venue that has been there a long time,
he knows the locals, he knows the troublemakers and he knows the local Bobby on
the beat, et cetera et cetera, that has gone, these are corporate chains and
they have got targets there.
Q269 Chairman: Mr Hutson, do
your managers have targets to hit?
Mr Hutson: I think anyone in retail has targets to hit. Our managers have sales budgets for their
pubs.
Q270 Chairman: So Mr Hobb's
remarks would apply to your business too?
Is that a problem?
Mr Hutson: I have to say, I do not think it is a new phenomenon. The previous
company I worked for was Allied Lyons and I joined it in 1987. Managers there had the same sales and profit
targets. I think since companies have
run pubs, every pub has had a target to achieve, it is not a new
phenomenon.
Q271 Mr Singh: Has anybody got
any other comments on that?
Mr Green: I was just getting my leaflets out again and they have a specific
reference to friendly student nights. To me, just the language "bring a buddy"
shows that none of it is targeted at people of my age, it is all about young
people.
Q272 Chairman: It is a shame
really because you could afford to spend more even in those bars.
Mr Doyle: You might think that but I could not possibly comment. There has
been a problem with regard to underage drinking and the police activity around
it because the only effective tactic is test purchase and that is the only way
to get into underage drinking. The
guidance was interpreted by the Police Service as meaning that any test
purchase operation involving drinking underage was covered by the Regulation
and Investigatory Powers Act and all the bureaucracy that goes with it. The
disincentive was getting involved with it, we tended to leave it to the trading
standards officers in local authorities who have a limited resource base. Now,
there has been a clarification of that interpretation in the last couple of
weeks, and the police forces now know that they can go and do test purchase for
underage drinking without all the bureaucracy that goes with it. We secured
some volunteer air cadets last Saturday night to go and test the market. They
went into 18 separate premises in Nottingham City centre, not late at night,
between 7:30 and 10 o'clock, so it was not the busiest time, and they got
served in ten of those 18 premises. I have to say we found that quite shocking,
but that does give you a feel for the level of problems of underage
drinking.
Q273 Chairman: How old would
they have been?
Mr Green: Fifteen and 16.
Chairman: Well underage.
Q274 Mr Singh: The problem is
not only with pubs and bars, is it?
While we are talking about test purchases, one of the most notable
findings of the recent Summer Alcohol Misuse Enforcement Campaign - a bit of a
mouthful - was the number of successful test purchases. They found that 45% of
on-licences and 31% of off-licences were serving minors. Do these figures come
as a surprise to you or is selling alcohol to minors prevalent?
Mr Green: I think it is prevalent. I
was heavily involved in the Summer Campaign and in the latest campaign that has
just started. You could say, "Well, you only went to the places where you
thought you would get served", and I am sure there was an element of that
because test purchase is so expensive to do that you want to make sure you
maximize it. Certainly, my sense in Nottingham, which is now reinforced by what
we did last Saturday night, is that if we had put more into it, we would have
got more results. I think that is what needs to happen now - and the Home Office
quite helpfully clarified the legal position for us - and, personally, I would
welcome some very active urgings from the Home Office about police forces
getting more involved in test purchase now that the chains have been taken off
them because I think the more we look for, the more we are going to find.
Q275 Mr Singh: You can close down a bar if there are
problems associated with it for 24 hours, can you not?
Mr Green: Not yet, but that is the
intention.
Q276 Mr Singh: Will you be able to close down a bar or an
off-licence if they have been serving minors?
Mr Green: Sorry, yes. That was the announcement that the Prime
Minister made about two weeks ago when he said his intention is to change the
law to legislate to do that. What we
have got to do now - not to show too much of my hand - is we have got to be
more systematic because to go to a bar and test purchase once and prove that
one member of staff sold to someone underage is of itself shocking but what we
need to start doing is to systematically check because if you do it over and
over again you should lose your licence.
That is the point I was making, that we need to urge all Chief
Constables, it seems to me, (a) to take the problem seriously, because the
figures would show that there is a significant problem, and (b) actually to put
more effort into proving that these are not just one-offs, that this is a
systematic failing on the part of these bars to regulate their premises
properly.
Professor Hobbs: We need to highlight the
kind of environment that young and underage drinkers are going into to make
these purchases. There is a lot of loud music, they are dark, there are
flashing lights, often dry ice floating around, there is a huge scrum at the
bar, it is difficult to get served and people are shouting out their
orders. I feel it is very, very
difficult for young, stressed bar staff who have been working for maybe three
or four hours to make that snap decision:
is that person 16/17 or 18?
Speaking as the father of two teenage sons who stand six foot three and
six foot four, at times I am not so sure how old they are! These are difficult decisions to be
made. That is not to let the alcohol
industry off the hook.
Q277 Mr Singh: I accept that, but is it not their
responsibility to make the environment such that they can tell, and have a
reasonable chance of telling, who is underage?
Professor Hobbs: Yes, I agree. As it stands at the moment, the environment
is very, very difficult to make all kinds of judgments as to whether people are
underage, whether they have been drinking or not, in fact I would say it is
virtually impossible to make those kinds of decisions as things stand at the
moment.
Q278 Mr Singh: These new powers to close premises down for
24 hours, do you think these are going to be helpful?
Mr Doyle: I do. I think they are extremely helpful. I think one of the best things about the
Licensing Act 2003 is its powers of review.
Presently, the powers that local authorities and courts have are either
to allow somebody to continue trading or to take their licence away. The Licensing Act 2003 allows a much more
flexible approach depending on the problem that is revealed and also allows
time to negotiate with the licensee to try to find a solution.
Q279 Mrs Dean: This is to Mr Hutson, and I am sorry to put
you on the spot again. Could you tell
us in some detail how you make sure that your staff are not selling alcohol to
minors? If you find any staff who are
doing so, what action do you take?
Mr Hutson: Obviously all of our staff
are trained. The people serving at the
bar, which is where the criminality can take place, before they are allowed to
serve have to go through in-house training, one of which is the licensing
laws. It is made clear to our staff
that it is their responsibility, it is not their line manager or their
supervisor, it is them. If they serve
and they do not think they should be serving, then do not serve and refer
it. In terms of our training, we are
quite clear that it starts there and works its way through to our managers and
we show absolutely no support if a manager is found to be wilfully serving
underage customers because we have got no interest in breaking the law. The point, and it is a point that has been
made by the Summer Campaign mentioned here, is that it is difficult and perhaps
the industry has underestimated how difficult the issue is to deal with,
particularly at peak times. I do not
think it is a new issue. Some of the
figures where maybe 45% of all on-licence premises were found to be serving underage, it seems rather high
to me and it is not my perception, but I am not going to argue the facts if
they are the facts. Clearly it is
something that the industry, in conjunction with the local authority and the
police together, has to work harder at.
One of the things we have done in our company since the beginning of the
summer, and we have now rolled it out into every pub, is we have joined this
campaign, which is in Westminster, actually, of ID-ing them under 21, so rather
than "Are you under 18?" it is "Are you under 21 and if you are we are going to
ID you", just to help a little bit. It
is an issue that the licensed industry has always had to deal with and, if
anything, with the figures that have come out since this summer it is a case of
saying that we need to try a little bit harder.
Q280 Mrs Dean: If I can just ask the question I intended to
ask before, which is earlier we discussed charging of the industry directly for
policing and infrastructure. Bearing in
mind that very often it is a number of irresponsible landlords who can cause
the problem, is there a way of targeting that cost on to those rather than the
part of the industry that behaves itself?
Mr Green: If I can just slightly set
some context to that, if I may. What we
have found is that ten of our premises out of 350 in Nottingham City account
for about 40% of all incidents in the course of a year. They are our top ten list, so we can clearly
identify them. I think the only
difficulty that we need to be aware of is the first question we need to ask is
should they have a licence in the first place rather than should they pay
more. On the basis of the figures you
can see where the problems are very clearly but the difficulty, and it goes
back to the fundamental point Professor Hobbs made right at the beginning, is
that not every incident which can or should be linked to a particular
establishment takes place in that establishment. There are some fundamental challenges. I described the Marketplace in Nottingham where there must be ten
or 12 licensed premises within chucking out distance of that Marketplace and
attributing responsibility to one becomes extremely difficult if the problem
takes place in the Market Square rather than in the premises itself. Equally, I think we would all agree as right
thinking citizens that through the civic leadership of the local authority and
the support of the police we need the licensing industry in a city to act as a
community in their own right. There
needs to be a sense of mutuality of interest there, not just a targeting of the
so-called worse premises. I have not
thought it through but I think there would be as many perverse incentives in
saying just target the people who cause problems as there would be helpful
incentives, so I think we need to think that through very carefully. As I say, the stumbling block would be how
do you attribute what happens in the street to a particular establishment when
actually all establishments in totality create the threat and risk of those
problems?
Chairman: Mr Prosser has the last
question.
Q281 Mr Prosser: On this issue of selling drinks to underage
people, to what extent has schemes like Kent's voluntary identity card system
been of value? Would you welcome the
introduction of compulsory identity cards?
Mr Green: I am grateful for that
question. I am not particularly
familiar with the Kent scheme but I think the difficulty is that there is a
plethora of identity schemes in existence.
Taking aside the national debate, having a single national proof of age
scheme would be helpful to us all, because I think everybody in the industry is
working to one scheme and we are just dealing with one scheme, so it is much
easier to enforce. Whether that is
translatable into a national ID card, I am happy to let people of your wisdom
decide that. I think a single proof of
age scheme, on a voluntary basis even, would be better than what we have got
now.
Chairman: On that topical note ----
David Winnick: But rather controversial
note.
Chairman: Topical in all ways in this
festive season. Can I thank all of our
witnesses for a very, very helpful session and a Happy Christmas and a Happy
New Year to all of you and to all of our viewers on the Internet. Thank you very much indeed.