APPENDIX 19
Memorandum by Dr Peter R Mansefield on
behalf of Healthy Skepticism Inc (PI 50)
HEALTHY SKEPTICISM ABOUT DRUG PROMOTION
INTRODUCTION
This memorandum will focus on the provision
of drug information and promotion but will provide brief comments
relevant to all the other terms of reference for the inquiry.
We are currently working on a detailed policy
discussion paper for Australia titled: "Pharmaceutical policy:
Proposals for getting better value for money." The current
draft is available on request. To keep this memorandum short and
relevant to the UK the focus here will be on key concepts rather
than details. We understand that there are plans for the inquiry
to visit Australia. Members of Healthy Skepticism Inc. including
myself would be happy to discuss our suggestions in more detail
then.
This memorandum includes:
Introduction to Healthy Skepticism
Inc
Introduction to the author
The provision of drug information
and promotion
Understanding the problems
Professional and patient education
Drug innovation and the conduct of
medical research
Regulatory review of drug safety
and efficacy
Product evaluation, including assessment
of value for money
INTRODUCTION TO
HEALTHY SKEPTICISM
INC
Healthy Skepticism is an international non-profit
organisation for health professionals and everyone with an interest
in improving health. Most members are doctors or pharmacists.
Our main aim is to improve health by reducing harm from misleading
drug promotion. Our strategy includes three approaches: research,
education and advocacy. One of our activities that brings all
three approaches together is Healthy Skepticism AdWatch.
AdWatch is a monthly webpage designed
to help doctors, pharmacists and the public defend ourselves from
misleading drug promotion. AdWatch illuminates the logical,
psychological and pharmacological techniques used in drug advertisements.
AdWatch also provides practical recommendations for optimal
medical care. Everyone is invited to participate by providing
feedback to the AdWatch team and to the companies responsible
for the advertisement.
We are based in Australia but have many supporters
in the UK. We have published many articles in the BMJ (British
Medical Journal) and The Lancet. One of these articles
is a review of the evidence about antidepressant drugs for children
published in the BMJ in April 2004. We concluded that the
magnitude of benefit from antidepressant drugs for children is
unlikely to be sufficient to justify the risks of harm. We also
reported that "authors of all of the four larger studies
have exaggerated the benefits, downplayed the harms, or both."
Our article received extensive coverage in newspapers around the
world.
A second opinion about Healthy Skepticism Inc:
"A small group known as Healthy
Skepticism . . . has consistently and insistently drawn the attention
of producers to promotional malpractice, calling for (and often
securing) correction. These organisations [Healthy Skepticism,
Médecins Sans Frontie"res and Health Action International]
are small, but they are capable; they bear malice towards no one,
and they are honest. If industry is indeed persuaded to face up
to its social responsibilities in the coming years it may well
be because of these associations and others like them."Graham
Dukes (Professor of Drug Policy Studies, University of Oslo, Norway)[35]
INTRODUCTION TO
THE AUTHOR
The author of this Memorandum is Dr Peter R
Mansfield, General Practitioner, Director of Healthy Skepticism
Inc. and Research Fellow, Department of General Practice, University
of Adelaide. Peter's research is supported by (Australian) National
Health and Medical Research Council Public Health Postgraduate
Scholarship 250465. In 2004 Peter was awarded Flinders University's
highest award for graduates: The Convocation Medal "for outstanding
leadership in the advancement of professional practice and service
to the community in the safe use of pharmaceutical drugs."
THE PROVISION
OF DRUG
INFORMATION AND
PROMOTION
UNDERSTANDING THE
PROBLEMS
1. Currently drug promotion does more harm
than good
All of the studies, that we are aware of, that
measure the impact of exposure to and attitudes towards drug company
information on the quality of medicines use support the same conclusion.
The more doctors depend on drug company information, the more
medically inappropriate and expensive their prescribing.[36][37][38][39][40][41][42][43][44][45][46][47]
It is likely that drug promotion can be beneficial
when the following conditions are met:
the information used is reliable,
balanced and relevant without significant omissions.
that drug has a superior ratio of
benefits over harms and costs compared to current treatments for
a specific indication.
the drug is currently under used
for that specific indication.
the promotion is targeted at increasing
the use of a drug for the specific indication to appropriate levels
and not beyond.
However, those conditions are rarely met. The
percentage of new drugs that have any medical advantage over older
cheaper drugs has been assessed as only 23% during 1989-2000 in
the USA and only 10.5% during 1980-2003 in France.[48][49],48
A major economic study of drug promotion in
The Netherlands concluded that the "average effect of [drug]
marketing on price elasticities is unambiguously welfare-negative.
This is because the effect we see is an effect after correcting
for quality differences and this allows us to interpret the lower
sensitivity to prices as brand loyalty not supported by product
characteristics. This is socially undesirable."[50]
We conclude that drug promotion is an effective
tool that can be used for good or ill. However, currently drug
promotion does more harm than good.
2. Doctors are susceptible to influence
Doctors have mostly been trained to memorise
and apply medical information but few have much expertise in critical
appraisal of scientific evidence[51]
or in the psychology and informal logic of decision making.[52]
Doctors are intelligent but nevertheless are often vulnerable
to being influenced by the same advertising methods that influence
many other people.[53]
For example, even small gifts lead to unintended bias.[54]
Many doctors are aware that other doctors are influenced by drug
promotion but deny that they are influenced themselves.[55]
That "illusion of unique invulnerability" makes people
more vulnerable.[56]
We conclude that doctors are more vulnerable
to misleading drug promotion than they think. This probably also
applies to everyone else.
3. Drug companies seek profits
Drug companies do what they are paid to do.
Regardless of the level of good intentions, companies have little
choice but to do what works to maximise profit. Otherwise they
risk being overtaken or taken over by more aggressive competitors.
If the probability and magnitude of gains from misleading promotion
exceed the risk of penalties then misleading promotion should
be expected. Drug company staff may be genuinely misled by their
own propaganda because of groupthink[57]
or they may comply with what works because of "golden handcuffs"
(the fear of losing jobs that pay more than they could get elsewhere).
Current systems, in all the countries that we
know about, pay drug companies most for doing what works to increase
the price and sales of new patent monopoly protected drugs regardless
of the impact on health. Drug companies know a great deal about
what works for influencing doctors and have huge resources for
promotion.[58]
We conclude that drug companies currently use
misleading drug promotion because it is profitable. If they could
make more profit using reliable promotion, they would.
4. We have a system problem
Currently doctors and drug companies are locked
together in a flawed system where both groups encourage the other
to do the wrong thing in a vicious cycle. If companies over-promote
their drugs effectively, doctors reward them via higher drug sales.
If doctors over-prescribe drugs, companies have more money for
gifts and for promotion reinforcing doctors' beliefs that they
are doing the right thing.
We conclude that, because doctors are vulnerable
to misleading promotion, the system currently rewards drug companies
for promotion that is distorted towards increasing sales regardless
of the impact on health.
POSSIBLE SOLUTIONS
There are four main approaches that if used
in combination could unlock the system problem described above:
1. Increased regulation of drug promotion.
2. Improve medical decision making.
3. Redesign the incentives for doctors.
4. Redesign the incentives for drug companies.
1. Increased regulation of drug promotion
Because drug promotion currently does more harm
than good, ideally it should be completely banned. We understand
that this recommendation may seem extreme but it does follow logically.
If banning drug promotion is not achievable then the more it can
be limited the more health care is likely to be improved. Whatever
promotion is allowed should be regulated up to the point of diminishing
returns.
Evaluation of drug promotion requires skills
in many fields including: clinical pharmacology and pharmaco-epidemiology,
health economics, marketing, psychology, semiotics and informal
logic. Healthy Skepticism Inc. has a track record in medical education
and training for organisations such as the Australian Health Insurance
Commission. We would be willing and able to develop training in
evaluation of drug promotion for regulators.
We recommend using a regulatory pyramid approach
as elucidated by Ayres and Braithwaite (1994).[59]
This involves developing the capacity to use a wide range of sanctions
with the understanding that if problems are not resolved with
easy sanctions then the regulator will move to using progressively
more onerous sanctions.
Easy sanctions should include appeals to social
responsibility. Healthy Skepticism Inc. has over 20 years of experience
with such appeals, sometimes with significant success.[60]
Medium level sanctions should include appeals
to the desire for profit. The probability and magnitude of fines
need to be greater than the probability and magnitude of profit
from misleading promotion.
Ideally regulatory pyramids should include removal
from the market as an achievable final sanction. This is because
some companies don't respond appropriately to lower level sanctions.
It is accepted in most countries that regulation of health professionals
should include the capacity to remove them from the market. However
removing a large pharmaceutical company from the market would
cause significant harm if it is a monopoly supplier of essential
drugs. Consequently, it is important to develop other incapacitating
sanctions. One option is to have the capacity to revoke licences
to promote specific drugs for specified periods. Another option
is to develop professional regulation systems for individual staff
of pharmaceutical companies so that individuals can be removed
from the market. However it is important to remember that the
cause of the problems is at the system level so blaming individuals
alone will not solve the problem. If the system is not changed
the staff who replace those who have been removed are like to
behave in similar ways to their predecessors.
Developing regulatory capacity is not enough
without appropriate implementation. Implementation is often undermined
by the normal process known as regulatory capture. Ayres and Braithwaite
(1994) have made a detailed argument for avoiding regulatory capture
by using a combination of (a) regulation by government staff with
(b) industry self regulation and (c) delegation of regulatory
powers to non-profit public interest groups. We agree with their
conclusions. Healthy Skepticism Inc. would consider serving in
the way Ayres and Braithwaite suggest if the opportunity arose.
Without the capacity to remove whole companies
from the market, regulation alone will not be enough to solve
all the problems so regulation should be combined with the other
approaches below.
2. Improve medical decision making
Medical decision making can best be improved
via education for doctors, pharmacists and consumers so that all
are empowered to play their part better. Healthy Skepticism Inc.
has expertise in education for medical decision making particularly
via the AdWatch section of our website. We are willing
and able to share our expertise.
If doctors were helped to become better decision
makers then prescribing could improve. Such improvement could
occur in part via reduced vulnerability to misleading drug promotion.
Drug companies could reduce that improvement by using more subtle
misleading techniques, but it is also possible that they might
adapt to improved decision making by providing more reliable information.[61]
The fact that doctors have human vulnerabilities limits the extent
of improvement that can be achieved by improving medical decision
making alone. However worthwhile improvements may be achieved
if improved decision making capacity is supported by incentives
as is discussed below.
3. Redesign the incentives for doctors
Ideally doctors should be prohibited from receiving
any incentives from drug companies because even small gifts lead
to unintended bias.[62]
[63]
This may seem an extreme position but the available evidence
suggests that no other policy would be effective for reducing
adverse influence. If prohibiting gifts is not achievable, another
option would be to make all gifts taxable. As an example, if doctors
were invited to a meeting and served a meal then the drug company
would be obliged to issue them with a form giving the value of
the meal. At tax time doctors would have to declare, and pay tax,
on all gifts that they received from drug companies.
We are aware that the UK is about to experiment
with expanded direct incentives for achieving performance targets.[64]
Such incentives may be beneficial in their own right and may
have a beneficial side effect of motivating doctors to be more
wary of drug promotion that conflicts with the achievement of
quality targets. This hope is supported somewhat by experience
in New Zealand where giving GPs a period of budget management
responsibly is thought to have led to a significant increase in
the level of scepticism about drug promotion.[65]
We conclude that removing incentives for bad
practice and increasing incentives for good practice will contribute
to reducing the adverse influence of drug promotion. We use the
concept of direct incentives for achieving performance targets
as a model for part of our proposals of redesigning incentives
for drug companies below.
4. Redesign the incentives for drug companies
Drug companies are currently paid according
to drug sales volumes at prices that are much higher than manufacturing
costs. They use the surplus for multiple functions including research,
education and promotion. We recommend that these separate functions
be paid for separately by splitting the government funds currently
paid to drug companies into separate payment sources for each
function: research, education, promotion etc. Each payment source
would invite organisations (including drug companies) to submit
proposals for funding by competitive tender.
For example, the promotion payment source could
put out to tender contracts for promotion of activities given
priority according to health need. These priority activities could
include pharmaceutical issues (eg increasing the use of underused
drugs or decreasing the use of overused drugs) and also non-pharmaceutical
issues (eg increasing physical activity levels). These contracts
could include direct incentives for achieving performance targets.
Drug company marketing departments could compete against, or form
consortia with, other organisations (eg universities and non-government
organisations) to win these contracts.
Such tendering could produce significant improvements
with minimal disruption to pharmaceutical companies because they
already subcontract many of these activities to other organisations,
eg advertising agencies, university researchers and medical education
providers.
Total payments from government to drug companies
could be kept the same. The separate payments for promotion would
be funded from savings achieved by lowering drug prices towards
manufacturing costs without the large surpluses that are currently
used to pay for other functions such as research, education and
promotion etc. These functions would be paid for separately. The
lower prices would reduce the funds available for misleading promotion
and reduce the profits to be gained from it.
Another proposal that is compatible with our
first proposal is to pay for drug sales with a blended combination
of the traditional payments per sales volume (but at lower prices)
supplemented with bonus payments for achieving performance targets.
These targets could include measurers of appropriate utilization
across postcodes in proportion to need and measures of appropriate
prescribing by doctors. Such direct incentives for achieving performance
targets would reward appropriate promotion.
A third proposal that is compatible with our
other proposals is to use price volume agreements and risk sharing
agreements as have been used in Australia[66]
or capped annual contracts as have been used in New Zealand.[67]
Under price volume agreements the price payed per drug pack gradually
decreases as the sales volume increases so that the incentive
to over-promote is reduced. By contrast fixed prices reward over-promotion
because of economies of scale over fixed costs lead to higher
marginal profits at higher sales volumes. Capped annual contracts
are similar except that once a pre-specified sales target (calculated
to match national needs) has been reached then the price paid
for additional sales drops to zero. This gives drug companies
an incentive to de-promote their drug if it is being overuse so
as to maximise their profit by maintaining sales volumes at the
target.
Political achievability of these proposals would
be enhanced by ensuring that drug companies continued to receive
good returns on investment as long as they were efficient and
effective at achieving the new performance targets. The main difference
would be a shift from paying drug companies to do the wrong thing
(over-promoting drugs) to paying them more according to their
contributions to improving health. In the long run giving drug
companies a more valuable role plus economic gains from improved
health would enable and justify countries to pay drug companies
more money than otherwise. Drug company staff who are unhappy
about the status quo may be more productive if enabled to work
more for the common good than currently.
PROFESSIONAL AND
PATIENT EDUCATION
Similar tendering systems as suggested above
for promotion could be used as a better way to fund continuing
education for health professionals, patients and the wider public.
Last week the BMJ accepted a commissioned editorial
written by Peter Mansfield and experts in Canada and New Zealand
about the conflicting pressures on policy about direct to consumer
promotion of prescription drugs that. We concluded that "the
potential awareness raising benefits of direct to consumer advertising
could be better targeted and sustained at lower cost with less
harm through publicly funded and accountable drug information
services and health campaigns."
DRUG INNOVATION
AND THE
CONDUCT OF
MEDICAL RESEARCH
Rather than aiming at greatest medical need,
current systems for paying drug companies reward research and
development of "me too drugs" for chronic conditions
of people who have the greatest capacity to pay. The industry
is spending increasing amounts on that type of research with diminishing
returns.[68]
The large pharmaceutical companies are increasingly outsourcing
research and development to smaller organisations that are more
innovative and efficient.[69]
Drug company funding of medical research is
associated with systematic bias.,[70]
,[71]
[72]
Similar tendering systems as suggested above
for promotion could be used as a better way to fund drug research
and also development of drugs that currently would not be developed
by drug companies because they are judged unlikely to be very
profitable.
REGULATORY REVIEW
OF DRUG
SAFETY AND
EFFICACY
Our comments above about the problem of regulatory
capture in relation to regulation of promotion also apply to regulation
of safety and efficacy, so we will repeat them here:
Developing regulatory capacity alone is not
enough. Regulators must use their capacities appropriately. This
is often undermined by the normal process know as regulatory capture.
Ayres and Braithwaite (1994) have made a detailed argument for
avoiding regulatory capture by using a combination of (a) regulation
by government staff with (b) industry self regulation and (c)
delegation of regulatory powers to non-profit public interest
groups.[73]
We agree with their conclusions. Healthy Skepticism Inc. would
consider serving in the way Ayres and Braithwaite suggest if the
opportunity arose.
PRODUCT EVALUATION,
INCLUDING ASSESSMENT
OF VALUE
FOR MONEY
Evaluation of drugs includes evaluation of the
claims that drug companies make about their drugs. This requires
similar skills to those required for evaluation of drug promotion
including: clinical pharmacology and pharmaco-epidemiology, health
economics, marketing, psychology, semiotics and informal logic.
Healthy Skepticism Inc. has a track record in medical education
and training for organisations such as the Australian Health Insurance
Commission. We would be willing and able to develop training in
evaluation of claims about drugs for drug evaluators.
ACKNOWLEDGEMENTS
I thank A/Prof Joel Lexchin of the School of
Health Policy and Management at York University, Canada, Ms Melissa
Raven of the Department of Public Health, Flinders University,
Australia, Prof David Menkes of the Psychological Medicine Academic
Unit, University of Wales, UK and Dr Staffan Svensson of the Department
of Clinical Pharmacology, Sahlgren's University Hospital, Gothenburg,
Sweden for helpful comments.
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