Select Committee on Office of the Deputy Prime Minister: Housing, Planning, Local Government and the Regions Minutes of Evidence


Examination of Witnesses (Questions 80-99)

COUNCILLOR ANGELA HARVEY, MR STEVE MOORE, COUNCILLOR TONY NEWMAN AND MS GENEVIEVE MACKLIN

30 NOVEMBER 2004

  Q80 Mr Clelland: But on the question of provision of new housing, Westminster have criticised the Government's concentration of new affordable housing in the Growth Areas, but is it realistic, indeed economic, to build new homes in central London given the land prices?

  Cllr Harvey: I would like to answer that in two ways. First of all, the new Growth Areas do not take into account the infrastructure costs and I think our own experience from the 1970s and 1980s when large estates were built and people went in in one go, it led to much more uncohesive, shall we say, communities than we would have wished. Therefore, by having a steady trickle where we can build, certainly our experience is that it develops more cohesive communities. As I say, the new Growth Areas do not take into account the costs of the infrastructure itself. Also people do want to live in central London and we have, through our affordable housing policy, working with private developers, produced over 1,000 new homes in the last five years, so there is a way of getting advantage within. Can I say that when the Gershon reforms come through, of course there will be some land available in central London and perhaps we might want to develop that thought further.

  Q81 Mr Clelland: Can I ask the ALG about choice-based letting schemes. Do you think that these will help or hinder the equivalent housing schemes?

  Cllr Newman: I think choice-based letting schemes are, where they work, a very positive thing indeed. I have a choice-based letting scheme in my own borough, Croydon, which was set up in partnership with Shelter, who worked on it with us. It has removed the old points scheme of allocating housing and this, in a borough, like London as a whole, where there is extreme housing pressure, is a much fairer system where people can see what type of property they might be applying for, how long they might have to wait if they want a property in a certain area, and if they are prepared to look at living in other parts of the borough, then that may reduce the time to wait for a property, but it seems a much more transparent and much more fair scheme. The challenge in London, some London boroughs now work on a sub-regional basis together and it is looking at how one can then move into cross-borough nominations. The ODPM are talking about, with the ALG and others, the possibility of sort of pan-London opportunities and that I think, in principle, is something the ALG can support, but only at a time when the supply has been addressed and we are a long, long way from there now because if you attempt to move into pan-London lettings when there is such a limited supply, you can to a degree address that on a borough level, but it will not work. We have seen how housing can be misused in London in terms of outfits like the BNP in Barking, Dagenham and other areas playing off people's fears around housing and choice-based schemes with wild allegations about who may or may not move into an area, and it is a very sensitive area and I think before getting much more ambitious than one or two well-working borough schemes in London, we need a lot more work on this in terms of how we are going to tackle it. It must be done, as I said, in relation to supply because, without sufficient supply, it simply will not have any credibility.

  Q82 Chairman: How many people are you actually housing in your local authority who are not homeless?

  Cllr Newman: Croydon is just above the average, I think. About 65% of the people we house are homeless.

  Q83 Chairman: So it is a very small proportion of people coming off the ordinary housing list?

  Cllr Newman: Yes, and London boroughs as a whole, that average stands for London at approximately 65%.

  Mr Moore: If I could add Westminster's figure, we are running at about 83% this year and we were running at above 80 in the last five years, so a significant proportion of the overall available net stock goes to the homeless we are housing.

  Q84 Christine Russell: The question I wanted to ask you was that you mentioned a figure of housing and affordable homes that you provided overall in Westminster, but is that in a year?

  Cllr Harvey: That is over the last five years.

  Q85 Christine Russell: So what policy do you have with developers? Do you have a percentage where you say to developers, "Right, we want 25%", or 50%? What do you say to developers of housing schemes?

  Cllr Harvey: We say 30% because the use of land in   Westminster is very complicated with the commercial pressures and there are many other things that people can do with land in Westminster and make money out of it, so we had to make sure that we set a target which was achievable and we are very pleased with the results at 30%.

  Q86 Christine Russell: And the developers are quite willing to cough up 30%?

  Cllr Harvey: Well, it takes some negotiation with my colleagues in some cases, but we are getting 30%. We had a recent case where we went higher than that, but that is untypical.

  Q87 Mr Sanders: The Government is investing an increasing proportion of funds in key worker housing and in low-cost home ownership schemes rather than general social housing provision. Is the balance of priorities right?

  Ms Macklin: I think we would say no, certainly from a London-wide ALG perspective. The point I was making earlier was that with the large number, with  the disproportionate problem that London faces  with 60,000-plus households in temporary accommodation and rising, 60,000-plus houses severely overcrowded and rising, the only way we can address that severe housing need is to provide affordable rented housing. Unfortunately, the supply of affordable rented housing has been dropping over a number of years and the target used to be about 75% of the ADP-funded programme and it is now less than 50%. I have mentioned already that there is a target in London now for 5,500 social rented units and that is already not going to be delivered. Now, if that happens, what we can see is that the temporary accommodation pressures are going to increase and the overcrowding problems are going to increase, so we would argue that more needs to be invested in social rented housing and there is a way to do that. For example, if you give a greater weighting to severe overcrowding in the distribution formula, that will help somebody to supply more social rented housing. We have also worked out that from the Spending Review announcement of the additional 10,000 homes nationwide, if London got 40% of that, 4,000, and that is based on its backlog need and its emerging need, then those 4,000 homes would help to contribute towards the 50% affordable target of 15,000 units across London in the Mayor's plan and in the London Housing Strategy, so it does mean more resources to London. Where London has the greatest proportion of the nation's problem, if we want to tackle those problems, then I think London is the place to do it.

  Mr Moore: Can I just support the ALG on that and say that we are as one on that particular issue. It is very difficult when we are dealing, as we are in Westminster, with such acute homelessness, particularly at the lowest level where we are talking about rough sleeping where people have absolutely no choice in some instances and we are having to help them from the streets, it is very difficult, as a housing professional, to look at the investment that we have now got coming through and think that key workers should be a high priority. Certainly in terms of the north London sub-region, the two-year programme we are currently in the midst of, over 52% of those units are social rented and the rest are for key workers. The balance is not right, so it does need to get better.

  Cllr Harvey: In fact some of our fellow boroughs in the north region are finding it difficult to let people take up the key worker accommodation and people just are not taking it up.

  Q88 Mr Sanders: Given the pressures that you have got with an increasing proportion of social housing being let to homeless households, is this causing problems in creating mixed and sustainable communities on social housing estates?

  Cllr Newman: I think it is and coming back to the point we just made about the key worker investment, it is how we need to address this in the future and be careful that we are not putting people into what you might call too fixed a category, given an ever-growing list of who is and who is not a key worker and homeless households because, linked to training opportunities and linked to education opportunities, it should be that someone who is perhaps today a homeless household, in terms of their ability to train perhaps in further education or in a different career perhaps they then can be defined as a key worker. I think that by saying, "That block are key workers and these people are homeless", we do risk perhaps making some of the mistakes of the past. Just on that key worker point, there is clear evidence that there is not a take-up across London and it is very ill-defined. My own local paper recently carried a half-page advert which said, "Are you a key worker? Ring this number and get a house for £50,000". Well, most people in housing are still trying to work out the definition of a key worker, let alone readers of The Croydon Advertiser, so there is a lot more work that needs to be done on this. Clearly some housing for key public service workers is a reasonable aim, but the ever-expanding list of who is a key worker at the expense of those in immediate housing need, I think we need to keep this at the very least under a very thorough review indeed.

  Q89 Mr Sanders: Are you finding that the social housing landlords are reluctant to accept a high proportion of homeless households which are nominated by local authorities?

  Mr Moore: No. We have got very good links with our RSL landlords. We do not have any difficulty in putting people forward. We do have various support measures which support people coming forward if they have particular vulnerabilities or difficulties and we make those support services, with floating support, et cetera, available.

  Q90 Chairman: So the 83% that you were saying is coming off the homeless list, that is the same whether it is going into your own stock or whether it is going into housing association stock?

  Mr Moore: Indeed.

  Ms Macklin: The problem here is that the overall lettings available have dropped by about 30% in the last three- or four-year period. The supply and demand statistics show that the RSLs are accepting a higher proportion of homeless households. Nevertheless, they argue that they would prefer to have more economically active households in order to fulfil sustainable communities and the more mixed and balanced communities agenda, and they are requesting that boroughs work with them to develop local letting plans. That is fine, but again it comes back to the severe problems around the level of overcrowded and homeless households that need to be accommodated and, therefore, going back to the point that Councillor Tony Newman has made that we must be more holistic in our approach and we must make sure that we are not talking about homeless households as a category, but we have got to link it with other initiatives, like the Key Worker Initiative, with key worker housing for the homeless and existing social tenants and let's make them key   workers so that they can become more economically active.

  Q91 Mr Betts: Because of the pressures of the existing system, do you think local authorities are now getting tougher about those they accept as homeless?

  Ms Macklin: There is no evidence to suggest that. It is a very kind of legal definition and acceptance that they have got to follow lots of legislation. I think what has happened is that the level of acceptance, the evidence shows, has remained pretty stable, or it has increased slightly, but not significantly. I think it would have increased more significantly but for the work that boroughs have been doing around prevention strategies and there has been some real success in that area. We carried out recent research at the ALG and the prevention strategies, particularly around rent deposit schemes and mediation for young people, 16- and 17-year-olds, have shown to be, very effective in terms of preventing, and, for example, the mediation services for young people have had an effect of almost 45% in those young people who have been presenting themselves not then being accepted as homeless and alternative options there.

  Q92 Mr Betts: Are there tensions across the different boroughs because there are obviously different rates of acceptance? I understand that the figure for London as a whole is about 44% of people who are presenting themselves are accepted as homeless and in priority need and in Westminster, for example, it is just 21% which is less than half of the London average.

  Cllr Harvey: Well, Westminster is a very nice place to live. Of those we accept we break them into three parts and certainly about 25% of those we accept have no connection with Westminster at all. As my colleague said, it is very focused and there is a strong local focus as to what we can do. There are legal requirements.

  Q93 Mr Betts: But why is your acceptance rate just half of that?

  Cllr Harvey: I think it is because more people apply who do not have the right to be housed under the social housing reference.

  Q94 Chairman: Do you have any information about the people you have refused? Do you know whether the people that you refused then applied to somewhere else as homeless and were accepted? That would illustrate your claim that Westminster is a nice place, so people apply first in Westminster rather than somewhere else.

  Mr Moore: There is evidence that people do represent elsewhere and they have no local connection. About a third of the people who come to us overall have absolutely no connection with anywhere and their movement is such that they have lived in so many different places that they do not actually form a local connection anywhere.

  Q95 Chairman: So you are tougher on them than other people?

  Mr Moore: Well, I think we apply the law and we apply it correctly. We obviously have finite resources and we want to make sure that those people who do get the benefit of the legislation are people who properly qualify, so we have a stringent gatekeeping policy, but a fair gatekeeping policy. Occasionally we are judicially reviewed and I have to say that most of the time our judicial reviews are upheld, but we work very closely with the local law centres, et cetera, in making sure that our decisions are transparent and people can see that they are fair, but yes, I do take the point that we have got a very good record on gatekeeping, but even allowing for that good record on gatekeeping, we still have a severe shortage overall in terms of supply. There is a complete disparity between demand and supply.

  Cllr Harvey: I wonder if I could continue with that. Of those accepted as homeless in the year to March 2004, less than half of them demonstrated a local connection to Westminster for more than three of the last five years, and a quarter of them demonstrated a local connection of only six months of the last twelve months, and, as I have already mentioned, 25%, a quarter, had no local connection proved. I think that all of us here would like to talk about the local connection rule inasmuch as the money coming to us is no longer locally based, in fact it is shared, but we still have to house people within Westminster who wish to be housed within Westminster more than elsewhere and the money is going—

  Chairman: I think we will probably want to pursue the local connection a bit later on.

  Q96 Mr Clelland: Another way of tackling this problem is to prevent homelessness happening in the first place. Is there something about how the strategies which were introduced in the 2002 Homelessness Act are working out? Are they proving to help to resolve these problems?

  Ms Macklin: I think certainly homelessness strategies have helped. I think the whole policy around the kind of reduction in bed and breakfast targets for families and the development of local strategies has been very, very helpful to boroughs. There is still an analysis, some research that needs to be carried out because it is early days yet in terms of seeing the overall effect, but certainly the work that was done around prevention is proving to be successful in certain areas around certain prevention strategies and less successful in other areas, so it does depend on local markets. The three elements of prevention strategies that have worked best, as I mentioned earlier, are, firstly, the rent deposit scheme and that has cost-benefit measures coming out of it as well as help to reduce the number of acceptances and help prevent homelessness. Then the homeless visiting officers and mediation services for young people are very successful and I have already mentioned the success with the mediation for young people, and both of those in particular have cost benefits to them.

  Q97 Chairman: The rent deposit scheme, can you just very briefly explain that to me?

  Ms Macklin: It is where, usually in the private rented sector, the landlord will ask for as a deposit a month's rent in advance as well as the deposit, so the borough funds that perhaps up to £2,000 per household.

  Q98 Mr Sanders: Does it actually pay money to the landlord or does it hold it in trust?

  Ms Macklin: Some of the boroughs will do a kind of scheme where they do actually pay out the deposit and it is not returnable. Others, which is obviously more cost-effective, provide a rent guarantee service to the landlord. That scheme, the young persons mediation service and the visiting homeless officers are also working quite well. One that is not working so well is mediation for families and that is largely because of the supply issue where the highest percentage is for families and friends who are evicting existing occupants and that mediation service is not really working there and that is largely because there are too many people in the household and they need to be in another additional family unit, and that just reinforces the issue around overcrowding and the need for greater supply.

  Q99 Chairman: If you throw them out, they come to the head of the housing queue, do they not?

  Ms Macklin: Yes, absolutely, but what we are saying is that the prevention methods which have been introduced by local authorities to try and help families to accommodate them for a bit longer are less successful than the other prevention schemes, and that is because it is really a supply issue rather than something where you can help relationships work better, which works for 16- and 17-year-olds and other young people, but less well for families.


 
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