Select Committee on Public Accounts Minutes of Evidence


Examination of Witnesses (Questions 80-99)

HOME OFFICE AND THE DEPARTMENT FOR CONSTITUTIONAL AFFAIRS

30 JUNE 2004

  Q80 Jim Sheridan: Is that 10% figure significantly low or too high or in between? You mentioned a figure of 17,000; 17,000 out of a total of what?

  Mr Jeffrey: Seventeen thousand removals in a particular year. Some of these people will have been in the country for several years, will have had their asylum claims considered and rejected in an earlier year and have disappeared from sight. We catch up with them and they are then removed. Likewise, some of those who were refused last year may well have lost touch with us deliberately and if we catch up with them at a later stage they will be removed. So it is hard to make the direct correlation you are making and say that there is a figure and it is 10%. I certainly would not deny for a moment that over a period of time the proportion removed is quite significantly lower than the proportion refused and we are trying to do something about that.

  Q81 Mr Jenkins: When the Chairman asked you earlier about paragraph 13 on page 6 and the £200 million you said that it was only arithmetic. This Committee quite likes arithmetic, we quite like figures and we like to evaluate figures. Our title gives a clue I suppose: Committee of Public Accounts. When you read this Report were you surprised or delighted by it?

  Mr Gieve: Neither surprised nor delighted by it. Coming back to this figure, I did not say that it was just arithmetic, I said that I understood how it had been calculated, but that in my view it did not represent a practical saving which we could have made.

  Q82 Mr Jenkins: There is a qualification there as to how you allocated resources and it says quite simply that you decided to switch resources to increase removals, which might have a deterrent effect on potential asylum applicants. So by how many did you increase the removals? How much did it save on accommodation, benefits, etcetera? What was the evaluation of the deterrent effect in pounds, so I can judge it against the evaluation of £200 million? If it is greater than £200 million, I think you did the right thing.

  Mr Gieve: You are asking me to make a number of speculative judgments there but perhaps I could say first of all that what happened here was that we decided to build up our removals capacity and we trained our removals case workers on initial applications for a while, because we thought that would give them an understanding of the case work. Then at this point we removed them on to removals. One reason why the £200 million is not valid in my view—

  Q83 Mr Jenkins: I am sorry, but you signed off this Report, did you not?

  Mr Gieve: I did not agree that this was a figure which represented a real saving.

  Q84 Mr Jenkins: You did not agree this Report.

  Mr Gieve: I did not agree with this judgment about £200 million. I agreed that they could put the number in, but as you will notice, it goes on to say that we do not accept it.

  Q85 Mr Jenkins: Who signed the Report off?

  Mr Gieve: I signed the Report off.

  Q86 Chairman: To be fair to Mr Gieve, he has always made it clear that he did not necessarily accept this figure of £200 million. That is why I put the questions to him right at the beginning and this is why it is a bit of a departure for this Committee, but it was the Committee who asked the National Audit Office to provide this kind of financial benefit, which has been very helpful. Mr Gieve is unable to argue with the actual figures. He does say that theoretically they could be right, but in fact they do not take account of the difference in capacity. Is that a fair summary of what you said?

  Mr Gieve: That is a fair summary and if you look at the bottom of paragraph 13 it makes plain that we do not accept this as a judgment on what we could have saved. May I just make one point about that? Over half the support costs—and we are really talking about support costs here—relate to families and we only cease supporting families at the point at which they are removed. This figure of £200 million assumes that if we had had a higher level of dealing with initial applications we would also have speeded up our appeals and our removals. What I am saying is that we need the staff in removals to get the removals up. In terms of numbers of principal applicants, the numbers of removals increased from around 7,500 in 1999 to 9,000 in 2000 and in 2001 we started removing dependants so the total came to 10,500, then nearly 14,000 and last year 17,000. So we have increased the number of removals. I can give you a note on what that saved in terms of the actual families removed, but the deterrence effect is, as you will understand, a more difficult thing to quantify.[4] It is reasonable to say that unless there is a credible threat of removal, then the earlier process of deciding the applications is unlikely to be effective.

  Q87 Mr Jenkins: Paragraph 1.2 on page 11 says that one of the reasons why they come to the UK, as you said and I just want to stress it, is slow decision making on asylum cases and a lack of an efficient removal system for people refused asylum. Now we are speeding up.

  Mr Gieve: Yes. This was a Home Affairs Select Committee report in 2001 and I shared that analysis, which is why we needed to speed up our decision-making process and build up our removal capacity.

  Q88 Mr Jenkins: Fine. Could you turn to page 36? There we have one case—and I know these are just individual cases to make a point in the large numbers; I know you have a very difficult job—of an applicant, which probably was a fraudulent case, or certainly not supported. He claimed asylum in December 1998 and was actually refused asylum in April 2004. That is quite a long period, is it not?

  Mr Gieve: Yes and there remain a number of cases now, a few thousand cases, which are still quite ancient, which we are still working through. We had to decide when we were building up our system whether we focused on the oldest cases first, or whether we tried to deal with the new cases in an efficient way and then dealt with the old cases as we got the capacity to do so. We decided to do the second, partly because this is about sending signals to people who are thinking of coming to the country.

  Q89 Mr Jenkins: Would this person still be sitting around living on benefits for those six years?

  Mr Jeffrey: I do not know about the individual case, whether this person has been removed yet or not. If he was refused asylum in April, there is every possibility that he has appealed against that decision and that there is an appeal still pending.

  Q90 Mr Jenkins: So he will be drawing his old age pension here before we determine his case.

  Mr Jeffrey: Not necessarily. We are now essentially joining the system up more than it was before and where people's appeal rights are exhausted we are more consistently catching up with them at that point and bringing about their removal.

  Q91 Mr Jenkins: The next case is one of multiple identities and you have flagged up that this person had three separate identities. Where do we go from there? What have you done with that case so far? Obviously this person is unsuitable, undesirable, claiming maybe three sets of benefits. What progress have you made with regard to this applicant?

  Mr Jeffrey: Again I am not familiar with the individual case. It is obviously one which emerged in the course of the sampling exercise which the NAO did. Where there is a suggestion of separate identities, we are better equipped than we were before to draw that out. The fact that we now fingerprint all applicants means that we can spot cases where people have presented themselves under more than one identity. We have a separate, special, multiple applications unit which is doing nothing but trying to identify such cases.

  Q92 Mr Jenkins: The picture at the bottom does not give much hope or confidence. I am surprised you let that picture be published actually.

  Mr Jeffrey: It is a picture from the past I hope.

  Q93 Mr Jenkins: I hope it is a picture from the past. I should like to go on to recommendations.

The Committee suspended from 4.45pm to 4.58pm for a division in the House

  I take it you looked at the recommendations and you are thoroughly in favour of them. I should like to bring two to your attention. The first is "vii The Directorate should evaluate promptly any new information". That was referring to Case H where outside information is coming in which indicates this person is making a fraudulent claim. What are we doing about it, rather than just filing it and forgetting it? Could you let me have a note telling me exactly what you intend to do about that?[5] The next one is "xi The Directorate should update its country information more frequently . . . reflecting the rate at which country circumstances are changing". I cannot and shall not blame you for the herd which comes over the horizon: it is how you deal with it when it comes over the horizon. That leads me onto a point which you brought up, which I found very, very interesting. You were given this target to reduce the number of applicants. I found that rather a strange target. Within your area you can improve the processing when they get here, but how can you improve the number of applicants? Surely that depends upon circumstances in the originating country not yours?

  Mr Gieve: There are things we can do. First of all, we are trying to discourage unfounded applications, but in our view the vast majority of applications over the last few years have been unfounded. There are things we can do and have done to reduce the numbers, particularly, for example, putting our immigration controls in Calais rather than Dover. If you find someone in Dover and they claim asylum they are in, but if you find them in Calais you can stop them crossing the Channel. Doing similar work in airports, requiring visas from some countries and so on are all ways in which you can actually make it difficult for people to come here who would claim asylum. Then of course there is the point to which you drew attention before, that if we can deal with cases quickly, efficiently, fairly and remove people if they are found not to have a well-founded claim, then that too is a discouraging factor. We saw that particularly with Eastern Europe when we introduced non-suspensive appeals. People were taken to Oakington for a few days; if their claims were rejected, they were then deported and could appeal from their own country. We found that more or less completely stopped applications from those countries. So there are things you can do about applications.

  Q94 Mr Williams: I shall just follow up slightly on what Mr Sheridan was questioning. Who monitors the lawyers and their charges and their practices as far as fees and cases for asylum are concerned?

  Mr John: There are two elements to monitoring. There is the Immigration Services Commissioner, that is Mr Scampion, I believe.

  Q95 Mr Williams: What is his responsibility?

  Mr John: The accreditation of representatives in the field of immigration services.

  Q96 Mr Williams: Would these be for advisory services rather than for lawyers who are going to deal with cases?

  Mr John: That is correct. On the lawyer point, primarily it is the Legal Services Commission, in managing contracts with practitioners, which is the controller of those lawyers in the profession working on asylum cases.

  Q97 Mr Williams: To whom is each of those accountable? In accountability terms where do they go?

  Mr Gieve: The Immigration Services Commissioner is independent, but he is paid for by us.

  Mr Jeffrey: He is appointed by the Home Secretary and his remit is effectively to regulate the provision of services by people who are not lawyers in this area. He is answerable in that sense to the Home Secretary, although independent, and makes an annual report to him.

  Mr Magee: The Legal Services Commission is a non-departmental body with an independent chairman and independent members. It is linked with the Department for Constitutional Affairs.

  Q98 Mr Williams: That is helpful; thank you. So it is outside your remit. That answers one of the things I would have been coming to: who is responsible for some of these so-called immigration services? As Members we have dealings with them and they are mixed; obviously we get some very good ones and we get some appalling ones who just do not bother to answer phones or even reply to MPs when they phone and we get lawyers who are the same. The other responsibility, managing the contracts, would that be the Lord Chancellor's? Who would be responsible?

  Mr Magee: That would be the Legal Services Commission who are responsible for managing contracts. The arrangements which were being referred to earlier, which were introduced in April of this year to help control costs and standards, are policed by the Legal Services Commission. The fact that these arrangements were brought in, by implication recognises that there might have been a problem which needed to be addressed. As Mr John was saying, we do not have the definitive information, it having been only three months since this was introduced, to say what the effect of the changes has been.

  Q99 Mr Williams: Have you referred solicitors or advisory organisations to either of these bodies to have them looked at in terms of their credibility?

  Mr Jeffrey: Have we referred them?


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