Select Committee on Public Accounts Minutes of Evidence


Examination of Witnesses (Questions 180 - 199)

MONDAY 15 NOVEMBER 2004

Department for Work and Pensions and Department for Education and Skills

  Q180  Chairman: Do not take too long about it.

  Sir Richard Mottram: Do we know what they all do? Yes, we know exactly what they all do.

  Q181  Mr Bacon: Could you send us a note which breaks down what they do by conventional organisational headings, like finance, HR, administration, back office, IT, as well as the personal advisers. Also, if you could provide it by geography so we can get some understanding of who these people are, what they are doing and where they are coming from.

  Sir Richard Mottram: We have that data, yes.[1]


  Q182  Mr Bacon: I would be grateful if you could. Following up what Mr Allan said earlier, when you have got to your new world, your post-Gershon world, and you cut these 30,000 positions, your significantly smaller service in terms of the Jobcentre Plus will have how many personal advisers?

  Sir Richard Mottram: That is the issue that we are still trying to tease out. I cannot give you a definite figure.

  Q183  Mr Bacon: Roughly? 5,000 or 7,000? What number are we talking about?

  Sir Richard Mottram: If I am doing it roughly I am going to be giving you a figure, am I not?

  Q184  Chairman: We have asked this question four times now, he is not going to give us an answer.

  Sir Richard Mottram: I am not going to give an answer, Chairman, because we are working on the detailed implementation plans and obviously we have to agree those with ministers. I am not really in a position to share them with the Committee until I have agreed them with my ministers. When I have agreed them with my ministers I would be happy to share them. They may still be confidential but obviously we could share them with the Committee.

  Q185  Mr Bacon: Your supposition is it is going to be smaller than 10,000?

  Sir Richard Mottram: No, my supposition is it will be probably around 10,000.

  Q186  Chairman: I think you have just given an answer.

  Sir Richard Mottram: I have a record of what "around" might mean. The other issue that we should have brought out earlier probably is one of the areas we are looking at is—this is a Gershon point more generally—can we look at the way in which our personal advisers spend their time and whether some of their time is spent on unproductive tasks or some of their time is spent on administrative tasks that other people could do so we could, I was going to say get more bang for our buck, but you know what I mean, we could improve the productive time of whatever number we had. That is something that David is working on at the moment.

  Q187  Mr Bacon: Okay. If I could ask you about Incapacity Benefit, you said in answer to an earlier question that basically there has been a tighter approach to the gateway since 1995.

  Sir Richard Mottram: Yes.

  Q188  Mr Bacon: Obviously there was a looser approach to the gateway before 1995.

  Sir Richard Mottram: Yes.

  Q189  Mr Bacon: A whole load of people who make up this much larger number, and on page 23 it is 49%, are there as a result of this looser gateway, 1.3 million people over 50 are on Incapacity Benefit.

  Sir Richard Mottram: A lot of people would have flowed on since 1995. It is quite a complicated calculation.

  Q190  Mr Bacon: That is true but, nonetheless, the number has remained more or less static at this much larger number. On page 20 in paragraph 1.6, it is pointed out that ". . . the number of older people claiming Incapacity Benefits has grown even though the general health of the nation has improved." Notwithstanding what Mr Allan said about the industrial areas, and one can see that, that is what makes it difficult for people to credit what is going on here, that we have a healthier nation and yet the take-up of Incapacity Benefits has quadrupled. Why?

  Sir Richard Mottram: The take-up of Incapacity Benefit quadrupled, roughly speaking, between around 1979 and now, but if you look at the data in here about the flow and the stock which you can see from the diagram on page 24, which should have been referred to earlier, this brings out very clearly what has been going on here. The annual inflows have fallen very substantially since 1995. The stock has continued to rise, but if you look at the profile of the stock, the trend line of the stock, quite clearly it has flattened out. We are interested in two things: maintaining tight controls on the inflows, and we hope that could be reduced somewhat further; and helping them to reduce the stock, but reducing the stock is a long-term job, we are talking about many years to really get a grip on that bigger number for all sorts of reasons that we have discussed. If you look at that table, what it shows is that this is a problem which is not growing any more, so a lot of the debate about it in public is based upon a misunderstanding, I think, that is not informed by this diagram. The growth in Incapacity Benefit was fundamentally a growth from 1979 to around 1995.

  Q191  Mr Bacon: The interesting point is of those 1.3 million people, although there is no obligation for them actively to seek work, how many are capable of doing work? That is the interesting question.

  Sir Richard Mottram: It is indeed.

  Q192  Mr Bacon: And what is the answer?

  Sir Richard Mottram: The answer is we believe that with help a substantial number of them could work again.

  Q193  Chairman: But they are all, by definition, incapacitated.

  Sir Richard Mottram: They are, but even the title of the benefit is unfortunate, I think, Chairman.

  Q194  Mr Bacon: I think you should change the title.

  Sir Richard Mottram: I would like to change the title.

  Q195  Mr Bacon: Can I ask you about how you assess Incapacity Benefit. You are still employing Schlumberger to do that, are you?

  Sir Richard Mottram: They have a new name, Atos Origin. Same company, different name.

  Q196  Mr Bacon: Enhanced service, new name.

  Sir Richard Mottram: It is part of a different group now.

  Q197  Mr Bacon: They have changed hands quite a few times. How much are you paying them?

  Sir Richard Mottram: I do not have that number with me but I could give it to you.

  Q198  Mr Bacon: If you could send us how much you pay to them.

  Mr Anderson: It is in the region of 75 million a year.

  Q199  Mr Bacon: The chief executive of the old Schlumberger told us 80. How much is for what? How much is to assess Disability Living Allowance? If you could do something, that would be terrific.

  Sir Richard Mottram: Yes.[2]

  Mr Bacon: Thank you, Chairman.


1   Ev 19 Back

2   Ev 25 Back


 
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