Select Committee on Transport Eighth Report


Annex: Visit notes


Dover Maritime Rescue Co-ordination Centre (MRCC)

1. Those attending from the Committee were: Mrs Gwyneth Dunwoody MP (Chairman), Mr Brian H. Donohoe MP, Clive Efford MP, David Bates (Clerk), Frances Allingham (Committee Assistant), and James O'Sullivan (Sandwich Student). The Committee arrived in Dover in the morning of 3 February and returned to London in the afternoon.

2. The Committee was met at Dover Priory station by Mr Richard Martin, Coastal Resources Manager from the Maritime and Coastguard Agency (MCA) and Ms Tess van de Vliet, Deputy Station Officer for the Langdon Coastguard Rescue Team (CRT), and taken to Dover Maritime Rescue Co-ordination Centre situated on the cliffs over Dover harbour. On arrival the Committee was welcomed to the Centre by Captain Stephen Bligh, MCA Chief Executive, and Mr John Astbury, MCA Director of Operations and Chief Coastguard.

3. A presentation by Mr James Findlay, Head of Information Communications Technology introduced the Committee to the Integrated Coastguard Communications System (ICCS), which has an interface with the VISION incident management system and the BOSS system. The ICCS project started in 1999 and was completed in 2003. The VISION upgrade commenced in 2002 and was completed at all sites in November 2004.

4. ICCS has a user-friendly (touch-screen) interface for communications handling. It allows the management of telephone calls and VHF radio transmissions, and incorporates a comprehensive telephone directory. All calls and transmissions are electronically recorded. This system is in use in other emergency services' control rooms.

5. VISION is a full geographical incident management system which uses a graphic presentation system. It enables search and rescue incidents to be logged instantly. VISION has brought the MCA the ability to pair rescue co-ordination centres. If a centre is out of action or unable to respond for any reason, its paired centre can manage the incident. The Committee was told that, through pairing, resources and workloads can be shared. Each of the two centres can view what the other is doing.

6. The BOSS (Browser Operational System Status) interface provides real-time links to other Coastguard co-ordination centres' systems. It provides real-time remote monitoring of incidents at all Coastguard stations to all Coastguard operational staff, MCA HQ operational staff and other authorised users. Statistics and reports can be generated by the system.

7. Dover MRCC is unique among rescue co-ordination centres because it has responsibility for monitoring the Dover Strait Traffic Separation Scheme. This two lane scheme operates to avoid collisions in the Dover Strait. Each lane is limited to one direction of traffic flow. The Channel Navigation Information Service (CNIS) was introduced in 1972. CNIS forms a large part of Dover MRCC's workload. All vessels over 300 gross tonnes transiting the Dover Strait are required to 'report in' with either Dover MRCC or Gris Nez in France, depending on their direction of travel. Information reported must include details of any hazardous cargo on board.

8. The Dover system includes an ability to receive AIS (Automatic Identification System) transmissions from suitably equipped vessels. This technology is mandatory under SOLAS for all ships over 300gtn and transmits information about the ship, including its name, destination, cargo, speed and location. AIS signals can be received by 32 compatible radio masts around the UK. AIS links in to the CNIS radar picture to give the operators at Dover MRCC a complete picture of the Dover Strait and the ships transiting it. The MCA makes AIS information available to other government agencies.

9. The Committee was given a tour of the co-ordination centre by Area Operations Manager, Murray Milligan. In the Operations room there was explanation of incident handling and the Committee met managers Gordon Wise, Mike Painter, Trevor Dowle and District Operations Manager Spike Hughes.

10. In the afternoon, a presentation was made to the Committee about Lifeskills Kent, a planned education centre which will inform young people about the everyday dangers of life, including activity and safety on the coast.

11. The Committee met members of Langdon Coastguard Rescue Team and saw their vehicles and equipment. John Marshall, an auxiliary coastguard volunteer, and Tess van de Vliet discussed with the Committee the role of CRTs and volunteer auxiliaries. Langdon CRT has a great deal of experience of cliff rescue and the Committee discussed illustrated accounts of call-outs with the team.

12. Some Members were shown the Coastguard helicopter based at Portland and taken on a short flight over Dover harbour. The Committee returned to the operations room to observe a search and rescue demonstration involving the helicopter and RNLI's Dover Lifeboat.


 
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