Select Committee on Transport Minutes of Evidence


Examination of Witnesses (Questions 300-319)

CAPTAIN STEPHEN BLIGH AND MR JOHN ASTBURY

2 MARCH 2005

  Q300 Clive Efford: We have just been told that no coastguard station has been properly staffed all through the last year. Is that true?

  Captain Bligh: The figures which I have presented to me do not bear that out. As of this very moment, we have vacancies within the Agency, we have three Watch Managers and 11 Watch Officers, one Sector Manager vacancy and one District Operations Manager. They are the only vacancies that we have as of today. We have presently just completed a training course where 16 CWAs have gone through the Watch Officer course, 13 of those have passed so they will be filling those Watch Officer vacancies shortly. We have another course just starting for CWAs, for training, where 10 will be trained in the coming months, March and so on.

  Q301 Clive Efford: What is being implied is that it is a lowly-paid job and therefore that recruitment and retention are very difficult. Is that your experience?

  Captain Bligh: Figures for recruitment and retention in fact at the moment are showing that we have the lowest amount of vacancies that we have ever had, it is less than 2% across the whole of the organisation. That is not just the Search and Rescue side of things. There is a smaller pool that we are fishing in. As has been mentioned already, people who have had a maritime career, there are fewer and fewer people within the United Kingdom, and therefore fishing in that pool is becoming more difficult.

  Q302 Clive Efford: The practice of having unqualified or inexperienced staff managing a watch is not commonplace?

  Captain Bligh: To the best of my knowledge, no, it is not. I do not know if Mr Astbury has a view.

  Mr Astbury: I think the PCS probably overstated that somewhat. I have no knowledge of the sort of statement which was made, that over the year every coastguard station at some point was staffed by unqualified people. If that was the case then why did they not tell me, if they thought that? That is not the evidence we are getting from our local managers. As Captain Bligh says, we have no evidence to support that. I am quite happy to take it from the PCS. If they have evidence, let us see it and we will look into it.

  Q303 Clive Efford: Does it matter that the Coastguard do not have control over resources operated by voluntary organisations, for example, the launch of a lifeboat?

  Mr Astbury: I think there is a misconception there somewhat. Once the asset is launched it does come under the co-ordination of the Coastguard. It is only when the asset is dormant that it comes under the control of the relevant authority, with its policies and so on. That is why the Operators Group has gone to great lengths over the last three years to try to get consistent and common policies amongst the diverse range of resources so that when we do operate together we are operating to known standards. That is when the benefit is, as you heard Mr Vlasto refer to, of the Operators Group.

  Q304 Clive Efford: You would say that the current situation is satisfactory and that there is no problem between the two organisations?

  Mr Astbury: Not in terms of maritime Search and Rescue. What I would say is that there is a definite need for improvement across the whole range of UK SAR plc. There needs to be more collaboration between all the emergency services, because at the moment we do not have that. That is what the Operators Group are striving to achieve and we have had some successes, as I mentioned to Madam Chairman, the fire-fighting at sea project and, of course, the harmonisation of helicopters. They have been tremendous, real successes because of bringing together different government departments previously so diverse, different, and I think that has worked very well. There is a lot more to do.

  Q305 Clive Efford: You have mentioned that. Is there a problem with pulling together different services when using helicopters?

  Mr Astbury: There is not on the ground. Traditionally, because of the way the UK is formed, with its emergency services—Fire, Police, Ambulance and, of course, Coastguard—people have operated in silos because of the way they have done it. With events like Carlisle and Boscastle and, of course, the events we have seen in South East Asia, people are starting to take notice that perhaps we ought to work more closely and get greater synergy and greater value for money and a better service to the public as a result of working closely together rather than separately.

  Q306 Clive Efford: You would say that was happening, or is there something that you are saying should be done or someone who should be put in place to make that happen?

  Mr Astbury: It is starting to happen and I think more needs to be done to make it happen. I am pleased to say that this review into Search and Rescue I believe has already helped a great deal.

  Q307 Clive Efford: The MCA is going to be taking responsibility for the Lake District from 1 April. How do you intend to cover that area?

  Mr Astbury: We have placed new relay antennas around the area, so we have got adequate communications, and we have put in place a Coastguard Rescue Team.

  Q308 Clive Efford: Are they employees of the MCA or will they be auxiliaries?

  Mr Astbury: They are volunteers.

  Captain Bligh: I think it is useful to point out that it is volunteers, and when we were looking for new volunteers to set up that system we had an oversubscription of people who wished to volunteer to become part of the auxiliary service in that area.

  Q309 Miss McIntosh: You provided a very useful comparative table in your submission. I notice, if I am reading it correctly, that it does not say a great deal about the volunteers, though you do refer to the number of volunteers in this country. What co-ordination is there with the volunteer Search and Rescue teams in this country in preparation for a general rather than a mass Search and Rescue operation that you are involved in?

  Captain Bligh: If we are talking about the Auxiliary Coastguard Service where presently we have 3,500 volunteers, they are the people who deliver the coastal rescue as opposed to the waterborne rescue, which actually is delivered by the RNLI. We have 400 sites or Rescue Centres around the country from where the 3,500 volunteers operate. They are all supplied with a four-by-four vehicle and the teams have all their various equipment. Similar to many organisations, recruitment is always an issue in some areas, where changes in work patterns and social conditions mean that people are not necessarily working in their local communities, they are travelling a further distance, particularly, for instance, in the Southend area, where people are commuting into London and then, when they are coming home of an evening, are reluctant to volunteer, but we are still managing to fill our vacancies across the country.

  Q310 Miss McIntosh: Are we more heavily dependent than or as heavily dependent as other European countries, or indeed America or Australia, on volunteers?

  Captain Bligh: In many areas, the Coastal Rescue Service that we operate actually is operated by the police forces in some of the other countries that you mention. They are not part of the Coastguard's remit. They will deliver only the maritime aspect.

  Q311 Miss McIntosh: I notice that one of NUMAST's conclusions is that to have a provision of statutory recognition for voluntary work within the UK Search and Rescue Agency should be considered. What would be the implications for your organisation if that were proposed?

  Captain Bligh: The large percentage of our volunteers volunteer out of a community spirit and a desire to contribute something. Very few of them would wish to be burdened by what they would see as some form of bureaucracy and system which basically managed them into a particular area where they did not want to go. We would be concerned that, if some of these areas moved forward, a large percentage of our volunteer force might well decide that they did not wish to continue in that particular area.

  Q312 Miss McIntosh: That would be in addition to the fact, as the Chairman pointed out, that probably fewer volunteers are coming forward generally?

  Captain Bligh: Yes.

  Q313 Miss McIntosh: I was a Member of the European Parliament for Southend and Harwich and I know that they regularly used to have incident training because they asked me to be sort of the VIP who caused all the problems on the ferry, which I declined. Frankly, I am quite staggered by what you said earlier, Captain Bligh, that you feel there is not sufficient co-ordination and perhaps coming together of minds and rehearsals. Is there not something annually?

  Captain Bligh: There is a national exercise for maritime Search and Rescue and oil pollution, we carry out national exercises. I think there is a difference between the sort of exercise which is interfacing with the landside Search and Rescue organisations and the maritime. We do carry out exercises. An exercise was carried out in the not too distant past. For instance, a large oil tanker or chemical tanker in the Solent and the impact that would have on the surrounding areas and the police were involved in that particular incident with regard to evacuation should anything happen.

  Mr Astbury: Perhaps I could add to that, Madam Chairman. Prior to the formation of the current structure, the UK SAR in the UK, there was no committee which represented inland Search and Rescue. Together with the Department, when we formed the new UK SAR structure, we expressly put in there that it would represent sea and land, and that is what the Strategic Committee and the Operators Group now represent. Hence, the landside of collaboration is a little behind the maritime side.

  Q314 Chairman: Can I just ask, I am not clear, are you saying that the MCA and the RNLI co-ordination is good but the Police, the Mountain Rescue and now ALSAR are not so good?

  Mr Astbury: No. I am not saying that, Madam Chairman, at all. I am saying that, on the procedural side of things, the command and control and the way that the services inter-operate need to be more consistent. At the moment, for example, the Coastguard in Carlisle, when we were dealing there, we dealt with communications in our way, where the Police were dealing with the communications in their own way, and so were the Fire Service and the Ambulance Service. What we need to have is a UK SAR plc co-ordinated communications plan and we have not actually got that at the moment.

  Q315 Chairman: Are all your communications actually working?

  Mr Astbury: Yes. In fact, in Carlisle, Coastguard communications were the only communications working.

  Q316 Chairman: You do not think that there are certain stations where there are problems with communication, with pagers that do not work?

  Mr Astbury: I was surprised to hear that.

  Q317 Chairman: Surprised?

  Mr Astbury: Yes. We have no evidence of that.

  Q318 Chairman: No evidence?

  Mr Astbury: No. O2 dropped out of the paging service overnight, literally, and left all services which were reliant on pagers with a problem, but our Technical Services Division solved that problem and no auxiliary team has reported to us to say that they have failed to be called out because of paging problems.

  Q319 Chairman: So it is not true that there have been occasions when two or three teams have been called because that was the only way it could happen?

  Mr Astbury: No. I think there is a misconception there. Two or three teams are called because they train together to provide a local service.


 
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