Select Committee on Trade and Industry Written Evidence


Annex 11

SPECIAL COMMERCIAL OR FINANCIAL ADVANTAGES

  The Company offers a wide selection of tangible financial benefits, in addition to an extensive range of intangible business support services.

BUSINESS SUPPORT SERVICES

    —  Dedicated Regional Manager.

    —  Regulatory advice.

    —  Buying Group Discounts—increased discounts on capital equipment, frozen/fresh foods, bar sundry equipment etc.

    —  Free catering advice/support—menu planning and printing.

    —  Free PR service.

    —  Group buying terms for electricity, (Energytrack).

    —  Joint capital development projects.

MARKETING SUPPORT SERVICES

    —  Brand marketing support.

    —  Bespoke Pub retail support.

    —  Marketing and advertising launch packages (new business/capital developments).

    —  Special offers/deals on drinks and other products/services.

PROPERTY SERVICES

    —  Free advice on property matters from qualified commercially aware property professionals.

    —  Free access to Enterprise contractor and consultant database.

    —  Free access to 24 hours seven days per week property helpdesk service for HACCP's/Health and Safety issues.

    —  Free advice on statutory legislation.

    —  Free advice on party wall and boundary disputes.

    —  Free interior design advice.

    —  Free advice on risk management and property insurance.

    —  Option to take advantage of specially negotiated rates on Cellar Cooling maintenance (85% of estate are signed up on cellar cooling maintenance programme). Cost to Licensees: 10 year and above leases £530 per annum. Three year and below £309 per annum. (As part of this offer replacement units are free of charge on a 10 year rolling replacement programme which would cost between £2,500—£4,000 on the open market)

    —  Option to take advantage of specially negotiated rates on gas testing, PAT testing and boiler maintenance. (£130 package for short term agreements).

RECRUITMENT SERVICES

    —  Subsidised/Free training for legislative and development programmes.

    —  Access to local, cost effective training programmes and pilot programmes.

    —  Free lease assignment service.

    —  Extensive new licensee support—free membership to trade organisations—free training-free Portman ID packs.

FINANCIAL AND INSURANCE SERVICES

    —  Contents insurance package offered to temporary licensees charged at £1,000 per annum. Cost of this type of insurance on the free market is considered to be more costly.

    —  Guaranteed contents/building insurance regardless of location and history

    —  Rating service—No charge to licensees, costs us £55 per annum, cost on open market in the region of £600 for five year period.

    —  Financial assistance with cost of ingoing/deposit buildings.

LEISURE MACHINES SERVICES

    —  Operators comply with exacting standards of performance.

    —  Rigorous testing of gaming product ensuring any new machines maximise income potential.

    —  We work directly with UK and foreign manufacturers and software developers to stimulate product initiatives.

    —  Ensure that all permits and licenses are in place.

    —  Licensees do not have to enter into supply agreement with an Operator for a given term.

    —  The company ensures that any anti fraud security upgrades delivered by the Operator.


 
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Prepared 14 March 2005