Trade and Industry - Eighth Report
Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 8 March 2005.
Contents
Terms of Reference
Report
Summary
1 Introduction
2 UK performance since the 1998 White Paper
Knowledge driven economy
3 The development of new products, processes
and services
Business investment in R&D
R&D tax credits
4 Science and knowledge research bases
UK research base performance
Public sector spending on research
Dual-support system
Science Research Investment Fund
Research Assessment Exercises
5 Knowledge transfer and exploitation
Commercial exploitation of the research
base
Collaborative research
Spinouts
Commercial exploitation of existing knowledge
Patents
Licensing
Intellectual property rights (IPR)
Public sector support for knowledge transfer
and exploitation
Higher Education Innovation Fund (HEIF)
Collaborative R&D
Knowledge Transfer Networks
Knowledge Transfer Partnerships
Cambridge-MIT (CMI)
Knowledge Integration Communities (KICs)
Science and Innovation Investment Framework
2004/2014
6 Information and Communication Technologies
(ICT)
ICT and the productivity gap
The effective use of ICT
ICT and workforce skills
Government as an exemplar
Electronic services
Public procurement
7 Increased competition from low-cost economies
Customer Contact Centres (CCCs)
Employment
The impact of offshoring on UK employment
Advantages of offshoring CCCs
India
Disadvantages of offshoring
Hidden Costs
Consumer satisfaction
Corporate social responsibility (CSR)
Opportunities for the UK economy
Conclusions and recommendations
Formal minutes
Witnesses
List of written evidence
List of unprinted written evidence
ORAL AND WRITTEN EVIDENCE
Tuesday 20 January 2004 (Morning meeting)
Tuesday 20 January 2004 (Afternoon meeting)
Tuesday 10 February 2004
Tuesday 24 February 2004
Tuesday 9 March 2004
Tuesday 13 July 2004
Tuesday 26 October 2004
WRITTEN EVIDENCE
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