Trade and Industry - First Report

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Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 30 November 2004.

Contents

Terms of Reference

Report

Summary

Introduction

Part 1: Lessons Learned from the October 2002 Storms

1 Background

2 Electricity company performance

Listening to the weather forecast and acting upon it

Deployment of resources

Communication with customers

Operational communications

Routine maintenance

Improvements to company contingency plans

3 Compensation to customers

Dispute resolution

Improvements in the compensation arrangements

4 Conclusion to Part 1

Part 2: Future Investment in the Electricity Distribution Networks

5 Background

The Trade and Industry Committee's Network Resilience Report

Ofgem's proposed revenue controls for the Operators

6 Customer views

7 Quality of Service targets

8 Capital expenditure

9 Operational expenditure

10 Other issues

Renewable generation

Funding of R&D

Cost of capital

11 Conclusion to Part 2

Conclusions and recommendations

Formal minutes

Witnesses

List of written evidence

ORAL AND WRITTEN EVIDENCE

Tuesday 16 September 2003
Tuesday 16 November 2004

Written Evidence

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Prepared 13 December 2004