Select Committee on Trade and Industry Written Evidence


APPENDIX 2

Memorandum by the British Chambers of Commerce

  The British Chambers of Commerce represents, through a quality assured national network of Accredited Chambers of Commerce, more than 135,000 UK businesses in all sectors of the economy, and of all sizes. Accredited Chambers seek to represent the interests and support the competitiveness and growth of all businesses in their communities and regions.

EXECUTIVE SUMMARY

  The BCC's response to the Committee includes employment regulatory costs, working time regulations, national minimum wage, work life balance, temporary agency workers, discrimination and the availability of a skilled workforce. The key points are:

    —  The BCC Burdens Barometer found that the total cost of Regulation since 1998 to be £30 billion of which £12.68 billion is from employment regulations. The total cost of employment regulations in the last year has increased by 21%. Our research has shown that for all 165 Regulatory Impact Assessments (RIAs) published in 2002-03 the costs of regulations were rising whilst the benefits were declining. This trend results from the fact that Ministers continue to sign RIAs certifying that the "benefits justify the costs" when, in the majority of cases, no evidence is presented that this is the case. This practice is in direct contravention of the Cabinet Office guidelines on the preparation of RIAs.

    —  The Working Time Regulations are the largest cost to business at £11.1 billion since being introduced in 1999. The opt-out from the maximum 48 hour working week is valued by employers and employees. Losing the opt-out would add further regulatory costs to business and would also undermine the flexibility of the labour market. The BCC strongly support retaining the opt-out.

    —  The BCC supports in principle the minimum wage, which was introduced through the National Minimum Wage (NMW) Regulations 1999. However, the NMW presents two potential dangers. Firstly, if the NMW continues to rise at the rate it has over the last five years, (this year by just under 8%) it could lead to businesses having to cut costs. The BCC therefore recommends that the NMW be capped in line with inflation. Secondly, the new NMW for 16-17 year olds could harm the flow of skilled workers into the economy. The BCC therefore recommends that the exclusions from workbased learning should remain but also that the rate of £3 should also be capped to prevent adding further incentives for young people to leave education or training.

    —  The light-touch approach to flexible working has been a success over the last year. Flexible working benefits businesses by encouraging higher levels of productivity and increasing staff retention. The success of the light touch approach negates the need for further regulations. The Government must honour the commitment it made not to review the Regulations until 2006.

    —  The UK has more temporary workers than any other EU state, over 700,000. Therefore full parity of benefits and conditions between temporary and permanent workers would raise the cost of hiring temporary staff, making them a much less attractive prospect for employers, and leading to fewer employment opportunities. The BCC therefore recommends that the current proposal for a 6 week exclusion period within the Temporary Agency Workers Directive should be extended to a 6 month period.

    —  It is essential that a common sense approach be taken with the Age Discrimination legislation and that the end point of the employer/employee relationship defined. Therefore, a mandatory state retirement age must be included in the proposals. Further, the costs to SMEs must be more closely analysed as the current RIA does not provide accurate estimates.

    —  The UK currently suffers from an acute skills shortage which is a barrier to raising productivity and competitiveness. The problem is that not enough people pursue vocational routes of learning and too many young people are encouraged to pursue academic routes when it is not in their interests or the interests of the economy to do so. The Government must fully incorporate vocational routes throughout the national curriculum.

INTRODUCTION

  1.  The British Chambers of Commerce (BCC) welcomes the opportunity to respond to the Trade and Industry Committee's investigation into UK employment regulations and the contribution labour market flexibility makes to the economy. The BCC's response is divided into the following sections:

    —  Total costs of employment regulations.

    —  Working Time Directive: Impact on labour market flexibility.

    —  National Minimum Wage and introduction of new 16-17 year old Minimum Wage.

    —  Work Life Balance.

    —  Temporary Agency Workers.

    —  Age Discrimination.

    —  Availability of a skilled workforce.

    —  Recommendations to the Government.

COST OF EMPLOYMENT REGULATIONS

  2.  The burden of regulation continues to be of great concern to UK businesses as it represents a significant factor in the erosion of our competitive advantage. The BCC Burdens Barometer[1] lists the total cost of regulations introduced on business since 1998 through calculating the Regulatory Impact Assessments (RIAs) produced by Government departments. The latest Burdens Barometer (2004) found the total cost of regulations introduced from 1998 until July 2004 to be £30 billion. This figure excludes the cost to business of the National Minimum Wage Regulations 1999 and subsequent amendments to the rate estimated in the RIAs to have cost £13.5 billion.

  3.  Analysis of our Burdens Barometer reveals that out of the total £30 billion in extra regulation, £12.68 billion is resultant from employment regulations. The most costly employment regulation has been the Working Time Regulations 1999 costing £11 billion since its implementation. The most recent additional cost has been the Flexible Working (Procedural Requirements) Regulations in April 2003 which have cost £404 million. Other significant employment regulatory costs have included the Employment Act 2002 costing £565 million, Employment Relations Bill 2000 costing £215 million, Part Time Workers (Prevention of Less Favorable Treatment) Regulations 2000 costing £112 million, Maternity and Paternity Leave (Amendment) Regulations costing £64 million, and the Transnational Information and Consultation of Employees Regulations 1999 (European Work Councils) costing £72 million.

  4.  The cost of employment regulation is continuing to increase. In 2002-03 the total cost of employment regulation introduced since 1998 was £10.5 billion. However, in the last year the total cost of employment regulations has risen by 21% to £12.68 billion. The largest proportion of this increases comes from the Employment Act 2002 and Flexible Working Regulations which have added £969 million.

  5.  The key to effectively lightening the regulatory load on business is to address the heart of the problem. In our report "Do regulators play by the rules? An audit of the Government's Regulatory Impact Assessment System"[2] we found little evidence that RIAs have caused legislation to be aborted. Our research has shown that for all 165 RIAs published in 2002-03 the cost of regulations were rising whilst the benefits were declining. This trend directly contravenes the Cabinet Office's own guidelines which state that the "benefits must justify the costs."

  6.  In our study last year of the period since RIAs were formally introduced, we found only 11 cases where RIAs have caused legislation to be aborted. However, this may be because the Regulatory Impact Unit web-site only lists Final RIAs and there is have no way of tracking initial and partial RIAs that were subsequently withdrawn. The option of not regulating appears to have been considered in only 11% of the analysed RIAs and less than half of the RIAs (44%) quantify all the options considered. The rest provide cost/benefit analysis for the preferred option only (31%) or no quantification at all (24%). This makes the decision to adopt, amend or reject a regulation biased and greatly reduces the usefulness of the system.

WORKING TIME DIRECTIVE: IMPACT ON LABOUR MARKET FLEXIBILITY

  7.  The European Commission is presently reviewing the Working Time Directive and more specifically the UK opt-out from the maximum 48 hour working week. The BCC has consulted our entire membership on this issue and we strongly support the UK retaining the use of the opt-out from the 48 hours maximum working week. Business needs a flexible economic environment to maximise productivity and profitability. A central ingredient to this environment is a flexible labour market. Restrictions on working hours would serve to erode the flexibility of the labour market.

  8.  The BCC believes that the availability of an opt-out from the 48 hour maximum working week is extremely beneficial to employers and employees. A large proportion of the BCC's membership consists of small and medium size businesses. Losing the opt-out will place restrictions on labour market flexibility and will lead to operational difficulties, particularly for small businesses. A recent BCC Survey found that 90% of employers currently make use of the opt-out.[3] The BCC believes that if an employee chooses of his own free will to work longer hours and is appropriately rewarded for doing so, that the employee should be free to do so.

  9.  The opt-out allows businesses to deal with fluctuations in customer demand. The value of such flexibility is illustrated by a BCC member in response to our survey.[4] A security provider with 32 employees said that:

    "We have scheduled engineering work during normal hours, but can not dictate the volume of emergencies that we receive requiring emergency attendance and repairs. Therefore our engineers have to remain flexible in the hours they work, through their own choice. We do not have the resources or cash to cope without employees signing the opt-out. "

  10.  Employees value the opt-out because a forced reduction in working hours would result in lower earnings and lower living standards. The freedom to choose how long they work is important. For example, one BCC member who runs a design company with 15 employees said:

    "Staff who work more than 48 hours do so because they want to for whatever reason, and financial is the main one. Removing the opt-out would mean staff would work the contractual hours with us and work several other jobs elsewhere. "

  Another member who runs a food warehousing company with 40 employees says,

    "many employees rely heavily on overtime as normal pay to live how they want. They would see the taking away of this choice as detrimental. "




  11.  An example from our survey illustrates the importance of flexibility to deal with seasonal peaks. An employer of a manufacturing business with 2,300 catalogued products said that "May until September are historically busy months for our manufacturing business. We do not know with great definition the mix of orders to come for that period. Our employees look forward to it as a short term defined period of hard work to earn extra money."

NATIONAL MINIMUM WAGE (NMW)

  12.  The BCC are not against the minimum wage which was introduced under the National Minimum Wage Regulations 1999. Employers should fairly remunerate their employees. However, the successive yearly increases of the minimum wage above the rate of inflation and national average earnings are not sustainable and could start to have an impact on employment levels. This regulation has cost £13.5 billion. Further, the forthcoming introduction of a 16-17 years old minimum wage will add further costs and have a detrimental impact on the flexibility of the labour market.

  13.  When the NMW was introduced in 1999, it was set at a reasonable rate. However, since 1999 the NMW for over 21 years old has increased from £3.60 an hour to £4.50 and is set to increase in October to £4.85. The rate for 18-21 year olds has also increased from £3 to £3.80 in October, is also set to rise again to £4.10 in October.

  14.  This year alone the NMW for over 21 year olds has increased by 7.7% and the rate for 18-21 year olds has increased this year by 7.9%. Inflation is currently 1.4% and the annual average earnings increase rate is 3.4%. Therefore the increases this year in the NMW rates are over five times the rate of inflation and over twice the rate of the increase in average earnings. These large percentage increases this year together with a 25% increase in the rates over the previous four years have resulted in a reasonable rate becoming increasingly unmanageable for business. The continual increases are not sustainable and the Government must cap the rate of the increase.

  15.  The rate of £3 for the new 16-17 year old NMW is set at a reasonable rate. However, the increases over the last five years in the other two NMW rates suggests that this rate will be over £4 in the coming years. Further, the BCC is concerned about the potential impact of the new 16-17 year old NMW on the flow of skilled workers into the labour market. In a ranking of the number of 17 year olds remaining in education or training, the OECD have ranked the UK 25th out of 29 countries. The prospect of earning higher salaries at 16-17 years old will act as incentive for young people to leave education or training and enter employment. This is not in the interest of young people or the economy as a whole. A highly skilled workforce is the foundation of a competitive and productive economy.

  16.  The Government have consistently stated that their central priority for young people is to ensure that they acquire the skills necessary for them to progress successfully through their working life and acquire the skills which reflect employers' needs. The 16-17 year old NMW would serve to undermine the Government's urgent drive to increase the skills of young people through the Skills Strategy and the Review of 14-19 year olds education.

  17.  However, the BCC welcomes confirmation from the Government that the 16-17 year old NMW will not apply to employers who have young people undertaking workbased training. If this wage rate had applied to this group employers would have cut the number of young people on workbased learning who currently earn approximately £50 per week whilst on their training. Therefore although the new NMW will act as a disincentive to young people from staying on in education or training it will not act as a disincentive to employers who are training young people.

  18.  The NMW therefore present two potential dangers. Firstly, if the NMW continues to rise at the rate it has over the last five years, this could force businesses to cut costs. The result will be either cutting operational costs by for example, cutting the number of employees or by passing costs to consumers and thereby undermining competitiveness. The BCC recommends that the NMW for 18-21 year olds and for over 21 year olds be capped in line with inflation.

  19.  Secondly, the NMW for 16-17 year olds could harm the flow of skilled workers into the economy. The BCC therefore recommends that the exclusions from workbased learning should remain but also the rate of £3 should also be capped to prevent adding further incentives for young people to leave education or training.

WORK LIFE BALANCE

  20.  The light-touch approach to flexible working has been a success over the last year. Flexible working benefits business by encouraging higher levels of productivity and increasing staff retention. Encouraging employers to think creatively about how their employees can work flexibly is a better approach than burdening them with more rules and regulations. The Flexible Working Regulations 2002 which came into force in April 2003 have cost £404 million. It is crucial that the right to request flexible working is kept as informal as possible so that additional cost are not placed on employers.

  21.  Research conducted by the Office for National Statistics found that, in its first year of operation, almost one million mothers and fathers have requested flexible work, with 77% of companies automatically agreeing new terms, and a further 9% reaching some sort of compromise.

  22.  The current light touch approach has been successful and therefore the BCC would not support adding to the current Regulations. The Government must honour the commitment it made not to review the Regulations until 2006.

TEMPORARY AGENCY WORKERS

  23.  The UK's labour market has different characteristics from other EU member states, consequently the Directive's provisions would have a very different effect in the UK. The UK has more temporary workers than any other EU state, over 700,000 at any one time, or about 3% of the workforce. Full parity of benefits and conditions between temporary and permanent workers would raise the cost of hiring temporary staff, making them a much less attractive prospect for employers, and leading to fewer employment opportunities for workers who want flexible working arrangements.

  24.  Equal treatment regarding pay and working conditions for temporary workers would also put substantial additional administrative burdens on user enterprises (particularly SMEs). Additionally, small firms with no dedicated human resource expertise would be concerned that if they get it wrong on equal treatment for temporary workers they could be taken to tribunal. This would further discourage user firms from recruiting temporary labour and reduce employment opportunities for temporary workers, which at present could possibly lead to permanent work.

  25.  The BCC, along with the Government and other representative bodies, have consistently argued that the proposed Directive could backfire against those it is intended to help by reducing temporary employment opportunities. Currently the legislation includes a six week period before a temporary worker is entitled to the same benefits as a full time employee. The BCC is lobbying for a six month period.

AGE DISCRIMINATION

  26.  The UK has the third highest participation rate in the EU of both older workers and younger workers. The UK's strong record is a result of the flexibility of the UK labour market. The main concern for business in the current proposals is the plan to abolish Normal Retirement Ages (NRAs). The BCC believes it is necessary and beneficial to set an end point to the employment relationship.

  27.  The BCC is concerned about the financial impact on SMEs of this Directive. The RIA stated that there is likely to be a significant effect on smaller firms (those with fewer than 50 employees). The RIA reports that small firms will "bear disproportionate implementation costs, which are expected to be relatively high because of the complex nature of the subject." The BCC is concerned with the reliability of the Government's calculations and more precise figures are needed. Indeed, the RIA states with reference to the costs and benefits that "some of the assumptions will be pure guess work" and with reference to the numbers likely to be affected that there "are at present no reliable statistics." There are currently 1.14 million small employers. Implementation of the proposals is estimated to cost small firms between £120 million and £140 million overall. (Total implementation costs are estimated at £141-£155 million.)

  28.  Amongst the recurring costs, Employment Tribunal costs are estimated to be about £16-£32 million, with each individual application costing the employer £2,000. It is estimated that employers could be faced with an extra £73 billion worth of claims and 8,000 extra cases a year from this legislation, a fifth of which related to retirement issues.

AVAILABILITY OF A SKILLED WORKFORCE

  29.  The availability of skilled workers is fundamental to the strength of the economy. However, the UK has been suffering from acute skills shortages. The BCC Productivity Survey found that 36.4% of businesses cited skills shortage as a barrier to raising productivity. The UK productivity rate is 25% below the US and France, primarily because of the current skills shortages. OECD figures show that the UK has slipped from 13th to 22nd in a table ranking the numbers leaving education with poor qualification and 25th out of 29th in a table ranking the numbers staying on in education or training. Further, a recent Learning and Skills Council survey[5] found that one fifth of job vacancies in the UK remain unfilled because of a lack of skilled applicants and more than a third of firms are delaying new projects because they could not find the right people.

  30.  In a recent BCC survey[6] one respondent illustrated the impact of skills shortages by commenting ". . . we operate in a low unemployment area with few skilled workers. Therefore we must rely on those that work for us to be flexible. We have no other people left to employ in the area."

  31.  To improve the supply of skilled labour into the workforce the BCC have various long term recommendations:[7]

    —  The Government must shift the focus of its education policy toward vocational education. Vocational routes of learning must be present as equal to academic.

    —  There should not be a target for university participation. Those who can benefit from a university education should go to university. However, currently there are high drop out rates and declining numbers entering graduate level jobs.

    —  The Government must ensure that young people entering the workplace have basic literacy/numeracy/IT and communication skills.

RECOMMENDATIONS

  32.   Monitor and reduce Regulatory Burden: To help monitor and reduce the regulatory burden on business from employment regulations we would recommend that the Government adopt the BCC's database of RIAs as the standard RIA reference point nationally for all government departments. The Government should incentivise departments to carry out genuine consultations when compiling a RIA and submit the consultation process to independent scrutiny. There should be measurable targets set for each government department for the reduction of compliance costs to business through deregulation and the introduction of government departmental budgets for every new regulation introduced. Ministers should only sign RIAs where there is rigorous evidence that the benefits justify the costs.

  33.   Retain the Opt-Out from Working Time Regulations: The BCC strongly support the retaining of the opt-out from the 48 hour working week as this opt-out is an important ingredient to our labour market flexibility. Employers value the opt-out because it enables them to keep costs down (both directly through having to employ more people and indirectly through finding space to put them, for example); because they wish to avoid industrial disputes over the interpretation of the regulations; because many do not have the infrastructure in place to make collective or workforce agreements in order to make the reference period more flexible; and because the definition of autonomous workers in the UK statutory instrument is unclear.

  34.   Cap the National Minimum Wage and retain the training exclusions. The NMW has increased from £3.60 to £4.85 since 1999. The BCC recommends that the NMW be capped in line with inflation. The new NMW for 16-17 year olds could harm the flow of skilled workers into the economy. The BCC therefore recommends that the exclusions from workbased learning should remain but also the rate of £3 should be capped to prevent adding further incentives for young people to leave education or training.

  35.   Do not legislate to strengthen flexible working regulations. The Flexible Working Regulations 2002 have been a success. Therefore there is no necessity to add to the current Regulations, which only came into force a year ago. Further, the Government stated that no review would occur within the first three years.

  36.  Extend the current six week exclusion period of the Temporary Agency Workers Directive to a six month period. The UK has more temporary workers than any other EU state, with over 700,000. Therefore full parity of benefits and conditions between temporary and permanent workers would raise the cost of hiring temporary staff, making them a much less attractive prospect for employers, and leading to fewer employment opportunities.

  37.   Include a mandatory state retirement age within the Age Discrimination Legislation. It is essential that a common sense approach be taken and that the end point of the employer/employee relationship defined. Therefore, a mandatory state retirement age must be included in the proposals.

  38.   Place greater focus on vocational learning to address current skills shortages. The UK currently suffers from a critical skills shortage which is a barrier against raising productivity and competitiveness. The problem is that not enough people pursue vocational routes of learning and too many young people are encouraged to pursue academic routes when it is not in their interests or the interests of the economy. The Government must fully incorporate vocational route through the national curriculum.

June 2004





1   BCC Burden Barometer 2004. Back

2   British Chambers of Commerce, February 2003. Back

3   BCC Online Survey, 2004. Back

4   BCC Online Survey, 2004. Back

5   UK Learning and Skills Council Survey 2004. Back

6   BCC Survey on Working Time Directive 2004. Back

7   For more detail on BCC skills recommendations please contact Lewis Sidnick, BCC Policy Adviser.


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