Select Committee on Welsh Affairs Minutes of Evidence


Written evidence from CBI Wales

THE CBI WALES RESPONSE TO THE WELSH AFFAIRS COMMITTEE INQUIRY INTO MANUFACTURING & TRADE IN WALES

INTRODUCTION

  1.  This paper is the response of the membership of CBI Wales to the Welsh Affairs Committee Inquiry into Manufacturing and Trade in Wales. CBI members employ around 40% of the private sector workforce in Wales and members have been consulted widely on the Inquiry. Members have been directly contacted for views, individual interviews have been undertaken and the Inquiry has been considered by the CBI Wales Economic Trends Panel, North Wales Area Committee, and the response approved by the CBI Wales Council, which is elected to represent the Wales membership. CBI Wales represents businesses of all sizes across all sectors of industry and commerce.

  There can therefore be no doubt that the views expressed here truly reflect the experiences of manufacturers in Wales.

  2.  CBI Wales' mission for manufacturing is to help create and sustain the conditions in which manufacturing in Wales can develop, compete and prosper. CBI Wales believes that manufacturing continues to play a fundamental role in the Welsh economy. Through effective policy and lobbying work, CBI Wales is committed to securing an economic environment in Wales that is conducive to manufacturing, and to ensure that Welsh based manufacturers are well placed to compete in the manufacturing world of tomorrow. We therefore welcome the opportunity to contribute to this Inquiry into Manufacturing and Trade in Wales.

  3.  The Inquiry also covers trade. CBI Wales represents companies in this sector also, and they too generate wealth which benefits the Welsh economy. However, this response has been largely restricted to manufacturing as the sector most under threat at this time, and of greatest current importance to the country.

THE CURRENT STATE OF MANUFACTURING IN WALES

  4.  Manufacturing in Wales directly accounts for 24.6% of Welsh GDP (UK—18.8%, Scotland 18.8%) (Source: National Assembly for Wales—Statistics Wales). The annual value of Welsh manufactured goods exports in 2002 was £4.2 billion—72% of total exports (UK—60%) (Source: HM Customs & Excise UK Regional Trade in Good Statistics: 17.07.2003).

  5.  Manufacturing is the highest value added sector in the economy—some 33% higher than services, and 15% higher than the average of all sectors. It remains a significant contributor to UK employment, generating direct employment of around 3.8 million people. Manufacturing in Wales directly accounts for 179,000 jobs—16.8% of total employment (March 2003 figures), and almost as many again in dependent industries.

  6.  This is a significant contribution to our national economy and to the creation of wealth needed to afford us the quality of life we seek. There must be no doubt that a successful manufacturing sector will be crucial to the economy of the future.

High value-added manufacturing: a much-used phrase, but what does it mean?

  This is not simply the preserve of leading edge, high-technology, knowledge-driven sectors, but encompasses adding value across the manufacturing sector, in all parts of a business and at all stages of the product cycle—from product concept, R & D, design, production, marketing, branding, after sales service through to end of life disposal. The scope for adding value by integration across this product cycle is as great, if not greater, than in any one part of it.

Downward trend in Welsh manufacturing continues

  7.  Manufacturing in Wales continues on a downward trend, characterised by job losses, job relocations, and full or partial closures. The last CBI Quarterly Welsh Industrial Trends Survey in July 2003 showed a mixed picture in Wales, and reported a further deterioration in confidence amongst Welsh manufacturers. This is reflected in job shedding and a further weakening in investment intentions. Continued sharp falls in domestic prices combined with strong increases in costs implies that the pressure on profit margins remains intense.

  8.  The rate of job losses in Welsh manufacturing increased over the last three months, and the outlook for employment remains bleak with a much steeper decline in employment levels anticipated.

  9.  Other countries have experienced similar trends over this extended period but with larger absolute increases in output and smaller falls in employment than those in the UK. In particular, comparing 1973 and today, UK manufacturing produces about the same with half the workforce, whereas the US produces almost double with the same workforce. Interestingly, these figures indicate an identical increase in productivity.

Loss of critical mass threatens UK manufacturing

  The pace of change in UK manufacturing poses real threats to maintaining critical mass in the sector. We are already seeing an accelerating trend of UK production migrating to lower cost countries.

But it would be naïve to assume that as production capability moves it will not also act as a magnet pulling innovation, R & D, design and service capability with it. Maintaining high value-added production in the UK has to be an integral part of any strategy for manufacturing success.

The Automotive Innovation and Growth Team (DTI) established that UK-based assemblers will very soon be sourcing well under 50% of their components in the UK. In the early 1990s, this percentage was considerably higher. Where UK-based suppliers retain work, it is often only by transferring their own purchases abroad.

Increase in supply of industrial property

  10.  A recent study on UK Industrial and Distribution Floorspace by property consultants King Sturge, found that the past five years have seen a significant increase in industrial property supply in Wales, with large units over 10,000 square metres accounting for 37.5% of total available stock—an increase of 3.4% in the short period between December 2002 and April 2003. Wales has witnessed an increase of 21.8% in vacant industrial floorspace over twelve months, and 50.5% over the five years from August 1998.

  11.  This increase in industrial supply is due to the increased availability of larger units arising from corporate contraction or relocation. When larger units become available, these are often sold quickly but the quality of the employment offered by the ingoing occupier rarely matches the departing firm. The increased obsolescence of the industrial stock can in itself become a catalyst for closure.

Inward investment performance

  12.  One of the most telling indicators in the decline of manufacturing in Wales, is the UK's recent performance on manufacturing foreign direct investment (FDI). The UK has consistently been one of the top destinations for FDI, but the number of manufacturing projects have steadily fallen, and the UK can no longer guarantee having pole position.

  13.  Inward investment figures for Wales are down, though Wales is still performing well against the UK average, in the face of stronger competition from other parts. Of £932 million of private sector investment aided by the WDA in 2002-03, £675 million was represented by inward investment.

Future is in R&D/high value-added manufacturing?

  14.  Low labour cost locations are increasingly offering high quality as well. "Made in China" does not mean an inferior product. Manufacturers are concerned at the assumption in many quarters that high-value, knowledge-based production is somehow the UK's by right. It is often easier to locate new product production overseas rather than to uproot existing production lines.

  15.  Production attracts development and research activities. The model which describes the UK of tomorrow as a knowledge-rich product development centre, which outsources the manufacturing to cheap, remote locations, is not one which is sustainable in the long-term. We need to keep our manufacturing base to retain the knowledge activities.

Redefining manufacturing?

  16.  To focus on traditional definitions of manufacturing is to overlook other areas of industry also involved in production, which face similar issues to traditional manufacturers and have similar alternative options.

  17.  Sectors such as financial services can equally be regarded as manufacturers. For example, a bank may have fifty people manufacturing mortgages, and fifty selling them to customers. These manufacturing jobs are as vulnerable to relocation to low cost labour locations as jobs in the electronics industry.

  18.  Looking specifically at manufacturing by the traditional definition may mask a larger potential problem. The issues affecting manufacturers in Wales, and the actions needed to support them, affect many sectors of industry, and complacency with regard to other sectors is equally dangerous.

But there are success stories . . .

  19.  Despite this rather gloomy background, nonetheless there have been some notable successes in manufacturing and trade in Wales in recent years. The defence sector in particular has witnessed considerable expansion, as demonstrated by the burgeoning successes of Cogent, General Dynamics and Oshkosh. Airbus, Ford and Toyota are other Welsh success stories, as is Linde who are illustrated in the following case study.

Linde Heavy Truck Division: Merthyr Tydfil

  Linde are the world's largest manufacturer of materials handling equipment, employing over 30,000 people world-wide at manufacturing facilities in the UK, Germany, France, Italy, the USA and China. Having operated in Blackwood since 1970, Linde moved to a new factory in Merthyr in 1999 with the support of the Welsh Development Agency and the National Assembly for Wales.

The Heavy Truck Division at Merthyr specialises in higher value-added product ranges, as the Group facility for all forklifts from 5,000 kg to 46,000 kg, together with sideloaders and the entire Linde Container Handler range. It currently employs over three hundred people, exports over 96% of trucks produced, and despite being the smallest of Linde's 10 manufacturing plants world-wide, it has the highest return on capital employed within the group and returns one of the highest profits per employee within the materials handling division.

The Merthyr plant must compete with its sister plants for funding and to do so has to continually invest in productivity, research and development. Over 60% of exports are to mainland Europe, often presenting logistics difficulties and additional costs due to transport limitations via air, train and road from Wales.

  20.  As the success of Linde at Merthyr illustrates, the so-called "death of manufacturing" is greatly exaggerated. However, pressures on manufacturers have increased and the trend in Wales, as elsewhere in the UK, is now one of steady decline. The purpose of this paper is to show how Government—at all levels—can help to stem this decline and even reverse the trend, rather than exacerbate it as it is currently doing.

KEY ISSUES FOR MANUFACTURERS

  21.  Manufacturers in Wales, and the wider UK, are confronted with a range of issues that impact upon their ability to operate and to do business. Manufacturers are broadly agreed on these issues, though their level of significance to individual companies varies.

Past successes now creating challenges

  22.  The success of inward investment into Wales twenty to thirty years ago means that a number of manufacturing operations are now requiring significant reinvestment, for example in new factories and new systems of production. There is a definite need for reinvestment in companies—though this factor can often prove to be a catalyst for closure for some when such capital is unavailable here, or more attractive help with capital investment present themselves elsewhere. Government agencies need to ensure that as much priority is given to the current stock of businesses as to attracting new companies whether through FDI or start-up programmes. Government in Wales at all levels should not take existing companies for granted—if they are not supported to reinvest, by the creation of a competitive manufacturing environment and direct grant aid where appropriate, many will not be able to maintain their presence in Wales.

  23.  Wales has a significant proportion of globally owned plants, eg Hoover, Sony, and Ford. The great majority of large employers in Wales are not headquartered here. Every investment by such a company is subject to internal international competition within the group. Hoover in Merthyr for example faces competition from its counterparts in Italy, Portugal, China and the Czech Republic. A threat to existing overseas owned manufacturers is that it is often easier for them to locate new product production overseas rather than to uproot existing production lines. Thus future closures are quietly progressing at this time. Therefore it is critical for the UK that we create an environment which allows our manufacturers to be competitive, and this is even more fundamental for Wales than for other UK regions which have a stronger home-owned corporate base.

Macroeconomic stability

  24.  Macroeconomic stability provides the platform for long-term planning, strategic investment and return on those investments. It is critical for manufacturing success. Since the early 1990s UK macroeconomic stability has been greatly improved, through achievement of steady overall GDP growth, low and stable inflation, and low and stable interest rates, resulting in many of the key aspects of a macroeconomic environment conducive to long-term strategic investment.

Currency

  25.  However, while the UK has more recently achieved stronger overall growth than our major European competitors, this improved performance has not been similarly reflected in manufacturing growth. Serious concerns remain with regard to the exchange rate. Historically, volatility has been a major concern. More recently, the concern has been as much about the absolute level of the pound, particularly against the euro, and while this has eased back in recent months, the three to four years of a considerably over-valued currency has taken its toll, not simply on margins and profitability, but on actual manufacturing capacity in the UK, and thus in Wales. There is a clear inverse correlation between investment intentions and the value of sterling.

  26.  However, the recent easing of the high sterling/euro rate has not proved the panacea that observers might have expected. Many of our manufacturers have in recent years adopted a strategy of sourcing overseas to create a natural currency hedge. These imported components now cost more in sterling and this has reduced the benefit of the easing in the exchange rate against the euro.

  27.  For those manufacturers who have downsized their business to serve only the UK market, the movement in sterling has actually increased their production costs.

Communications

  28.  A reliable, efficient and well-maintained transport infrastructure is essential to underpin a competitive manufacturing base. The ability of industry in Wales to develop and sustain a competitive manufacturing base depends heavily on the quality of its infrastructure. Efficient transport links ensure timely arrival of goods to market and staff at work.

  29.  Business satisfaction with the quality of service provided by the transport network in general ranks very low in the UK compared with other countries, as years of under-investment in infrastructure, poor planning and the lack of an integrated approach have taken their toll. In the case of road transport—which serves a higher proportion of freight movement in the UK than in France and Germany—the UK has the most heavily used network compared with its main competitors. The negative impact this has on journey reliability is a major concern to manufacturing where just-in-time production and delivery are key factors for success.

  30.  Wales is a long way from the main European and global markets in which manufacturers operate. Welsh manufacturers frequently have to travel out of Wales for meetings, as it is difficult to persuade key contacts to come to Wales because of its location. Air links from South Wales are particularly poor, road networks are increasingly congested due to under investment and a lack of integrated planning, and rail services remain expensive. The transport infrastructure of England is as important as that of Wales, as it is the main market or route to market for Welsh industry. These all impact upon the customer-supplier interaction, and on the general ability of manufacturers to do business from Wales.

Level playing field with Europe

  31.  UK plants of global companies confirm that they operate against a much more detailed enforcement regime than their sister plants elsewhere in Europe. There is no light touch to legislation in the UK that is seen elsewhere in Europe or overseas, with the effect that the UK's competitive advantage is being eroded. This affects all UK business, and has a disproportionate effect on smaller businesses, which do not have the management resource to handle the bureaucracy.

  32.  This is evident in the area of environmental legislation, where measures such as the Climate Change Levy and numerous EU Waste Directives place additional burdens on British business. Industry recognises the importance of effective environmental legislation, but we are in danger of suffering from over-zealous implementation which adds no benefit, without due recognition of the consequences for wealth creation—in the manufacturing sector in particular.

  33.  Government needs to balance its interpretation of EU regulations with the impact on business and, in particular, with reference to UK competitiveness. For example, all manufacturers in Germany are eligible to claim a rebate from their carbon tax by improving energy efficiency. In the UK, only selected sectors can claim a rebate from the Climate Change Levy.

Amcor PET Packaging

  Amcor PET Packaging employs around 400 people in Gresford, Wrexham, producing plastic beverage bottles. Unlike competitors producing glass, metal or cardboard packaging, the company does not qualify for Climate Change Levy rebates. It is now facing loss of business to competitors in France who are able to serve its main customer in Kent quite easily, and from its drinks customers taking bottle production in-house, where they are able to claim CCL rebates against the integrated operation. The company has shed jobs as a direct result of the CCL.

  34.  Business is rarely convinced that the benefits from a more detailed legislative regime deliver commensurate improvements in outcomes. Health and safety legislation for example places far greater administrative overheads on companies in Wales than it does overseas, due to the volume and interpretation afforded it by the UK authorities. This extra burden is equally placed upon companies already showing outstanding safety records, whilst those companies ignoring earlier legislation are likely to do the same with the new requirements.

Labour market: flexibility

  35.  The UK has the greatest labour market flexibility within the EU, but this position is under threat. At a time when other key competitors—France and Germany in particular—are removing layers of regulation to free up labour markets to boost their economies, the UK is moving in the opposite direction, thus jeopardising one of its key success factors.

  36.  Since 1997 there have been fourteen major new employment regulations affecting UK and Welsh businesses. These regulations have stemmed from both UK Government (such as the national minimum wage and mandatory trade union recognition) and the EU (working time regulations, regulations on part-time and fixed-term workers and European Works Councils). Government has also added to the cost of employment through the administration of welfare payments or debt collection through the company payroll. The cumulative impact of these extra burdens has been an additional recurring cost of employment of over £4.5 billion per year. The increasing cost burden of employing people in the UK is hitting competitiveness. The UK labour market is still lightly regulated compared to EU levels—but while other countries are recognising the benefits to job preservation and creation of less stringent employment legislation, UK legislation is becoming more restrictive.

Capacity building in Welsh business

  37.  Business sees little benefit from being located in Wales when seeking to do business with the public sector in Wales, unlike the experience of some members in Scotland for example, and the situation that commonly exists elsewhere in Europe. The question of public sector procurement favouring local businesses is one which raises very proper questions of best value, as well as legal issues. Nevertheless we believe there are opportunities for the public sector to use its economic muscle to build capacity in Welsh industry, which it currently does not exploit.

  38.  Government and its agencies in Wales should work to grow the ability of businesses in Wales to compete for public sector contracts. It should put in place procedures to notify companies of forthcoming opportunities, and examine legal means consistent with obtaining value for money to use public spending to build the Welsh business base.

  39.  The National Assembly invests in Welsh industry and infrastructure, and is the major consumer of services in Wales. A procurement policy which recognised the economic multiplier benefits of sourcing within Wales, alongside value for money and quality standards would enable the Assembly to maximise its investment and further deliver its social policy aspirations.

Labour market: skills

  40.  Manufacturers in Wales stress that there are some cost advantages to being in Wales compared to other UK locations. The cost of living in Wales leads to competitive wage rates, with some firms recruiting high quality engineers at 65% of the cost of those in the south of England. Labour supply in Wales is better than previously—at low to medium skill levels. However, manufacturers find it harder to recruit at the higher end of the market, frequently having to recruit from the rest of the UK or overseas where specific skills are needed. A common theme is that of highly skilled workers returning to Wales during a slowdown in the economy, and being taken east along the M4 when it becomes buoyant once more.

  41.  Concerns are often expressed at the ability to recruit management skills. Clearly there is a large responsibility on companies to develop their junior talent, but this would be assisted by a better infrastructure for management training in Wales.

  42.  By far the most common concern expressed by business is the lack of employability of a significant proportion of school leavers. As well as the group which have literacy and numeracy problems, there is a larger group who have wider communication and attitude problems, a lack of confidence and understanding of team working, problem solving and a basic economic literacy. Of the craft and engineering apprentices taken on by a large engineering business in Wales, 80% failed the company's internal assessment on literacy and numeracy.

  43.  We do not suggest that this situation is significantly worse in Wales than the rest of the UK, but the education system must start to place as much emphasis on the employability of young people as on pure academic attainment.

Grant support

  44.  Manufacturers in Wales are widely agreed that this is a significant factor in the presence of multinationals within the country, and remains a significant factor in reinvestment decisions. Companies such as Linde and Hoover in Merthyr readily admit that were it not for RSA and similar grant incentives offered by Government and its agencies, they would not have located and retained their operations in Wales.

  45.  However it is widely felt that there needs to be greater flexibility in the support offered to existing businesses. Business is dynamic but the grant regimes currently in place in Wales are not. Business needs to restructure, outsource and adapt to compete in an ever-changing global market—and this is no more evident than in manufacturing in Wales. Grant regimes rarely recognise this, being focused on capital investment and direct employment. The Government, and the Assembly in Wales, should be more creative in its thinking, and be willing to explore other legitimate routes for public assistance to industry, in ways already followed by other countries under the same EU rules.

  46.  We welcome the recent development of the National Assembly's Wales for Innovation programme as a necessary step in this area. Its attempts to move the emphasis on grant assistance from purely capital investment to job targets is welcomed, however we await the direct impact it will have upon businesses, and how it actually operates in practice, before deciding on its effectiveness.

Amersham PLC

  The biosciences group Amersham receives no Objective 1 funding support because of its location on the outskirts of Cardiff. However 40% of its employees and 50% of its contractors live in an Objective 1 area in the nearby Valleys. The company faces internal competition overseas, and could usefully utilise such assistance were there more flexibility in the implementation of government support mechanisms.

Supply chain

  47.  Many manufacturers have local supply chains so a contraction of the manufacturing base in Wales will have a knock-on impact on the supply chain. If a manufacturer is forced to withdraw it will impact not just directly on the workforce, but indirectly on its suppliers. Support for manufacturing and trade in Wales means support for the supply chain and smaller local businesses as well.

  48.  The contraction of local supply chains itself detracts from the quality of the environment for manufacturers. This is an issue that has particularly hit the electronics industry in South Wales. Once the supply chain has gone, as is now happening, it will no longer be possible to bring in large FDI.

R & D/University links

  49.  Industry in Wales, as in the UK as a whole, welcomes the introduction of R&D tax credits, and now looks to Government to see extensions in both scope and scale. However, they do not help companies making losses and therefore paying no tax.

  50.  Links between business and universities are increasing, particularly in Wales where there are many positive examples of partnerships between companies and universities. Universities are more willing to collaborate with business than previously, but there is still a long way to go. Too many courses lack the intellectual rigour to prepare students for the needs of industry. The time scale on activities/initiatives is frustratingly slow for business.

  51.  Funding remains an issue as ever. The quality of science at Cardiff University has improved as they have brought in top quality academics from other universities. But universities are concerned they will not be able to finance world-class aspirations if divergent funding mechanisms between English and Welsh universities disadvantage them, and this threatens to undermine the collaborations and partnerships such as that outlined in the following case study.

Cardiff University Communications Lab: Collaboration with business

  Cardiff University is currently in the process of developing a new Communications Laboratory that will sit halfway between University and business. The University is investing some £1 million in this, along with 50 members of university personnel, on both a full and part time basis. There will be no direct financial requirement on business, other than a nominal subscription and the direct costs associated with sponsored work.

Staff in the lab will work on research projects identified by and along with staff of their business partners, which include major international firms located in South Wales, operating in a fairly fluid team. Intellectual property will emerge from the Lab which will in turn be exploited by industry. This will be very much a multi-disciplinary approach involving the sharing of information which does not currently exist. Cardiff University has provided the impetus for this model which is unique in Wales, and will provide the blueprint for similar partnerships elsewhere.

ACTION BY GOVERNMENT—UK AND NATIONAL ASSEMBLY

  52.  Manufacturing and trade globally are in a state of transition. Competition is increasingly intense, with businesses continually having to assess where they locate operations internationally to maintain and secure competitive advantage. Along with their UK counterparts, many Welsh manufacturers are rising to this challenge—ultimately the responsibility for enhancing competitiveness rests with business. However government plays a key role in influencing the environment within which business is able to operate, and must therefore take action at all levels to support manufacturing and trade in Wales and ensure that it is not burdened by requirements not placed upon their international (not just European) competitors.

  53.  The Department of Trade and Industry must follow through on its Manufacturing Strategy, (see Annex) with a clear, high level and co-ordinated set of action plans. Government, including the National Assembly, must ensure that the competitiveness of the Welsh/UK manufacturing industry becomes a central priority, and avoid policies which place additional costs on this sector. They must also bear in mind that UK business faces global competition, not just competition within Western Europe

  54.  Transport: Labour mobility and market accessibility are vital to business in Wales, and we need to have the transport infrastructure in place to ensure this. High travel costs and poor public transport impact on the low wage economy here in Wales and deter people from taking work away from their immediate locality, and hinder businesses' ability to recruit staff. Overall existing transport infrastructure within and to Wales is poor and unless significant improvements are made this will deter the growth of business and investment in all parts of Wales.

  55.  "Gold plating" of EU directives must stop: The UK Government, and the Welsh Assembly Government where relevant, should implement EU policies with due consideration for the impact on manufacturing and UK competitiveness.

  56.  Government must retain the flexibility of the UK's labour markets—a key source of competitive advantage for manufacturing and business in Wales, but one that is being rapidly lost.

  57.  Government and its agencies in Wales should support capacity development in Welsh business by using the economic purchasing power of the public sector in Wales.

  58.  Government must ensure that the education and training system delivers the skilled and adaptable workforce required by industry in Wales. Manufacturing needs a workforce that can adapt to new technologies, new concepts and new market opportunities. Schools and colleges have a role to play in ensuring children are adequately prepared for the world of work in the broadest sense. In particular, the National Assembly must work to ensure that the poor basic literacy and numeracy skills amongst our school leavers and adult workforce are greatly improved.

  59.  Government must improve the planning system to enable businesses to develop, adapt and operate successfully, and to work towards tackling the issue of obsolescence in industrial property in Wales. In a competitive world, investing in Wales needs to be easier than investing elsewhere.

  60.  Grant support must be used more flexibly with creative thinking from government, so as to maximise the benefits to industry/Wales.

CONCLUSION

  61.  The existing stock of manufacturers and exporters in Wales need continued support. As well as their obvious contribution to the country's economy through wealth and job creation, they also underpin and provide opportunities to many indigenous SMEs in Wales. Despite this, Welsh manufacturers feel taken for granted and believe that Government—at all levels—does not understand or believe the competitive pressures and the very real threat of relocation they face.

  62.  Government policy (UK and Wales) has become very focused on indigenous SMEs and business birth rate strategy. If we ignore or take for granted our larger companies, a large part of the SME sector will disappear with them, as part of the supply chain.

  63.  The widespread feeling of resignation amongst politicians at all levels within Wales that manufacturing will soon leave the UK is flawed. This is not inevitable—if manufacturers are provided with favourable conditions within which to operate, and they receive support from Government and its agencies, they can prosper here.

  64.  There is still, just, a critical mass of manufacturing in Wales, and CBI Wales believes it can enjoy a good future, but this will require government to put manufacturing and the productive economy at the heart of its policy-making across all portfolios. The Government and the Assembly should assess each new policy proposal for its effect on our manufacturing base. This is as much about not doing things as it is about affirmative action.

David Rosser

Director, Wales

16 October 2003



 
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