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Mr. Plaskitt: Pensioners may be entitled to the bereavement payment. This is a lump sum of £2,000. The bereavement payment is available to a person over state pension age if their late spouse was not entitled to a category A retirement pension. A category A retirement pension is one earned by virtue of a person's own national insurance contributions.
Widows and widowers over pension age who are not entitled to receive any bereavement benefits may, subject to the normal qualifying conditions, be entitled to income-related benefits in the same way as any other person, including help towards funeral costs through the Social Fund.
Mr. Laws: To ask the Secretary of State for Work and Pensions what the Child Support Agency case compliance rate was on the (a) new scheme and (b) old scheme in each month since 1 January 2004; and if he will make a statement. 
Vera Baird: To ask the Secretary of State for Workand Pensions (1) how many claims were rejected by the Child Support Agency as a result of computer error in the 12 months up to December (a) 2004 and (b) 2005; 
(2) what the (a) target time is and (b) average time taken has been before the claim is processed manually when there is a Child Support Agency computer fault that means a claim cannot be processed. 
There are still a number of defects in the new child support (CS2) computer system which can prevent some cases from progressing. I am unable to provide a full response to your question, as we do not collect information at the level of detail you have requested. The figures in the table below show the total number of cases requiring technical intervention to progress against all identified defects, outstanding at the end of each month. Data for 2004 is only available for November and December.
These figures include cases which have been removed from the system and are being progressed clerically as well as cases for which no further action is required but which cannot be closed without technical intervention.
|Total number of cases not being progressed on the CS2 system|
(2) You also asked what the (a) target time is and (b) average time taken has been where there is a Child Support Agency computer fault that means a claim cannot be processed before the claim is processed manually.
Tony Baldry: To ask the Secretary of State for Work and Pensions in how many cases over the last five years the United Tribunal has made orders for compensation against the Child Support Agency. 
Mr. MacNeil: To ask the Secretary of State for Work and Pensions how much has been spent by his Department on taxi travel in the 200506 financial year; and what proportion of such travel was undertaken in each nation and region of the UK, including London. 
Anne Main: To ask the Secretary of State for Work and Pensions what measures are in place to ensure services to clients are not disrupted during the reorganisation of the Disability Benefits Unit; and if he will make a statement. 
Mrs. McGuire: The reorganisation of the Disability Benefits Unit is a matter for the chief executive of the Disability and Carers Service, Mr. Terry Moran. He will write to the hon. Member with the information requested.
In my reply to PQ41115, I referred to pre-implementation activities designed to safeguard services to customers during the reorganisation of the DBU. These include the deployment of a dedicated team that has targeted specific areas of work.
Additional measures include the gathering of management information on a daily and weekly basis through our IT systems and by means of clerical counts. This will ensure that all available work is visible and accounted for and the situation will be reviewed daily. The dedicated team will continue to be used to target specific areas, should this prove necessary.
The Customer Care Helpline will remain open during its usual hours throughout the implementation period and will continue to provide the full range of services. Normal contingencies will be used at periods of peak demand.
Mr. Wallace: To ask the Secretary of State for Work and Pensions pursuant to the answer of 9 January 2006, Official Report, column 43W, on Norcross (job losses), how many staff have been re-deployed from (a) Norcross, (b) Peel Park, (c) Warbreck House and (d) Moorland Road; and to where these staff have been redeployed. 
Mrs. McGuire: Information on the number of staff who have been redeployed from Norcross, Peel Park, Warbreck House and Lytham St. Anne's is in the following table. Staff redeployed from Moorland Road are not separately identified but are included in the total for Lytham St. Anne's.
|Site||Staff redeployed on site||Staff redeployed|
to other sites
|Total number of staff redeployed|
|Lytham St. Anne's||99||16||115|
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