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16 Feb 2006 : Column 2446W—continued

Voice Stress Analysis

Mr. Ruffley: To ask the Secretary of State for Work and Pensions (1) what (a) discussions and (b) contract negotiations his Department has held in the last two years with Capita on the use of voice stress software in processing telephone benefit claims; [49975]

(2) what research his Department has carried out into voice stress analysis in processing benefit claims over the telephone following publication of the report in October 2005 entitled Reducing Fraud in the Benefit System; [49990]

(3) what payments have been made to (a) Capita and (b) other firms for undertaking trials of voice stress software in his Department for processing telephone benefit claims; [49991]

(4) what plans he has to trial voice stress software for the processing of telephone benefit claims; and what the likely date is of the (a) commencement and (b) termination of such trials; [49993]

(5) what trials (a) have been and (b) are being undertaken on the use of voice stress software in processing telephone benefit claims. [49994]

Mr. Plaskitt: The Department has not entered into negotiations with, or made payments to, any organisation in relation to voice stress software. The Department is currently considering how the technology might be piloted in order to establish its effectiveness in relation to DWP business. To date no trials have been undertaken and any pilot undertaken will be run in line with DWP procurement guidelines and procedures.

Welfare Reform Green Paper

Mr. Hunt: To ask the Secretary of State for Work and Pensions how the £360 million announced in his statement on the Welfare Reform Green Paper is to be spent; from which budgets this sum has been drawn; and over what period of time it is to be allocated. [49799]

Margaret Hodge: The funding for welfare reform has been drawn from the budgets provided to the Department through the 2004 Spending Review
 
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settlement which covered the financial years 2005–06 to 2007–08. Details are available in The departmental report 2005 (Cm 6539) published in June 2005. The £360 million funding is largely to be spent extending the pathways to work programme beyond the pilot areas, and covers 2006–07 and 2007–08.

Winter Fuel Payments

Lynne Featherstone: To ask the Secretary of State for Work and Pensions how many individuals received winter fuel payments in each London borough in the last year for which figures are available. [52302]

Mr. Timms: The information is in the table.


London GOR
Number of individuals receiving a winter fuel payment in winter 2004–05
Inner London-West
Camden25,645
City of London1,090
Hammersmith and Fulham19,550
Kensington and Chelsea19,065
Wandsworth33,025
Westminster25,830
Inner London-East
Hackney21,380
Haringey26,785
Islington22,055
Lambeth29,355
Lewisham33,060
Newham25,775
Southwark28,255
Tower Hamlets21,010
Outer London-East and North East
Barking and Dagenham25,535
Bexley43,760
Enfield45,825
Greenwich32,125
Havering49,010
Redbridge39,780
Waltham Forest31,465
Outer London-South
Bromley61,845
Croydon53,205
Kingston upon Thames23,750
Merton27,895
Sutton32,430
Outer London-West and North West
Barnet53,560
Brent36,840
Ealing42,350
Harrow37,625
Hillingdon41,785
Hounslow31,190
Richmond upon Thames29,255



Notes:
1. Figures are rounded to the nearest 5.
2. Local authorities are assigned by matching postcodes against the relevant ONS postcode directory.
Source:
Information Directorate, 100 per cent. Sample.



 
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