Select Committee on Administration Third Report


4  Constraints

84. In this part of the Report, we consider the constraints by which the provision of accommodation on the Parliamentary Estate is currently bound. Some of these constraints are a fact of life which must be managed. Others are unnecessary, and we hope in this Report to point the way to more effective solutions.

Legacy building issues

85. The current Estate is larger and more coherent than it has ever been in the past. HOK have suggested that there is in theory total capacity on the existing Estate for an additional 842 workspaces.[75] But to achieve anything close to this in practice would involve the allocation of space on the basis of need rather than status and would require significant and disruptive churn of the current occupants, which might be difficult to enforce on those currently in occupation of space which exceeds the recommended standards. As Mr Unwin told us:

    Even though you can do a desk-top exercise to show that it is possible to provide reasonable space per person across the Estate, without a longer period of decant and an appropriate process whereby you can actually reallocate that space in time, perhaps through a more transparent process as has been addressed, there is very little opportunity to effect that change without causing considerable disruption during a time when the House is in session.[76]

86. While it might be desirable to move some current occupants out of accommodation they currently occupy, this could only be achieved if there were alternative accommodation to which to move them. Following a period of recent growth, we have to accept that the Estate is unlikely to expand further to any significant extent during the current planning period. This is in line with the thrust of the House of Commons Commission's strategic plan. If the population of the Estate were to increase further it might be necessary to acquire additional space—but the additional expense of doing so would need to be justified.

87. Having accepted that the Estate is unlikely to expand, we must also accept that there is no possibility of supplying what Mr Unwin described to us as "the optimum situation of a lot of suited accommodation next to the Chamber".[77] We were surprised, given some of Mr Unwin's remarks,[78] to hear the Director of Estates tell us that it would be possible to "change the Estate strategy" to "meet" the requirement of providing a suite for every Member.[79] A subsequent paper from the Serjeant has clarified that

    it is not possible to provide suited accommodation for all Members within the current estate. To achieve suited accommodation as a strategic aim it would require the House to take on additional accommodation either in the Westminster area or elsewhere.[80]

PALACE OF WESTMINSTER

88. The Palace is a Grade I listed building and an important part of a UNESCO World Heritage Site. There are legal, practical, aesthetic and historic reasons which mean that it is both difficult and undesirable to make significant alterations to the Palace; but the accommodation within it leaves a great deal to be desired. In the words of a Committee of more than 60 years ago:

89. A large proportion of the building is unsuitable for use as office space. What offices there are have generally been carved out of former residences and even the few spacious rooms available do not fit Members' needs already described in the previous part of this Report.

90. The desirability of proximity to the Chamber leads to demand for space within the Palace which the building struggles to meet. In general the quality of Members' accommodation is higher and the layout more appropriate in other buildings, with rooms in Portcullis House setting the standard. Rooms in the Palace tend to be cellular, whether they are large or small. Members aspire to the larger rooms, but multiple occupancy of such rooms would be a much more efficient use of the space available than occupancy by a Member on his or her own or with a single member of staff. The smaller rooms in the Palace leave little or no space for Members' staff, who are consigned to an open-plan basement area with little natural light if they are in the Palace at all, or otherwise occupy space intended for Members.

91. Modern conveniences such as air conditioning units are in urgent need of being explored. Offices which are located on the top floor of the Palace of Westminster suffer from poor ventilation, particularly in the height of summer, and this needs to be rectified. The House Authorities also need to gain better control of an archaic heating system. Often radiators can only be switched off if the entire heating system is shut down, which leads to calls for the entire system to be reviewed.

Furniture

92. How a space is furnished is an important factor in determining whether it can be used effectively. In 2003, staff in the Serjeant at Arms Department devised a furnishing standard for Members' offices in buildings other than Portcullis House. The impetus seems to have been two-fold: to control the furnishings budget, which was regularly overspent; and to give guidance to staff responsible for preparing Members' offices for occupation. It is unfortunate that, unlike the standard for Portcullis House, which was endorsed by the Accommodation & Works Committee, this standard was prepared without any input from Members themselves. This has led to friction which might otherwise have been avoided, for example concerning the provision of sofas in Members' offices.[82] The Serjeant has recognised that the process of devising and implementing the current standard was not ideal,[83] and the House Service's Corporate Business Plan for 2006 indicates that he expects to ask us to advise on a new standard in the course of this year.[84] Nonetheless there are constraints, budgetary, aesthetic and practical, which need to be acknowledged and it is appropriate that furnishing provision should take these constraints into account.

Information and Communication Technology

93. Information and Communication Technology could help to alleviate some of the current overcrowding problems on the Estate. Instead, however, the current inadequate provision acts as an obstacle to Members interested in basing staff away from Westminster. This is too important and detailed a subject area to cover in depth in this Report. We will, however, be conducting a full inquiry into the provision of ICT services in the very near future.

94. In its report on Parliamentary Pay and Allowances in 2004, the Senior Salaries Review Body (SSRB) recommended "that the level and range of IT support offered to constituency offices should be improved to a level comparable with that offered on the Parliamentary Estate".[85] However, in recent months, the ICT service in the constituency has, if anything, deteriorated rather than improved. The Government Accommodation and Opposition Chief Whips have described the service as "scandalously poor" and "appalling" respectively.[86] The gulf between the quality of the Parliamentary ICT service provided in the constituency and that provided at Westminster is a major disincentive to Members locating their staff in the constituency. It also impedes the smooth running of Members' offices and leads to a poorer quality of service for constituents.

95. Greater resources will be needed, and assistance for users through cultural change, if the potential for saving space through increased use of electronic document and records management, already mentioned above, can be realised.

96. There is currently little alternative to providing fixed workstations for people operating from the Estate. Hot-desking has been introduced in the Parliamentary Information and Communication Technology Department (PICT) and some shared workstations are available in the e-Library in Portcullis House. We comment in the next part of this Report on the opportunities that wireless access to the Parliamentary Network might provide for greater flexibility in how people work at Westminster, possibly leading to a reduction in the need for fixed office space.

Expectations

97. Members' uncertainty about the quantity and quality of accommodation they should expect for themselves and for their staff gives rise to much of the dissatisfaction that we have heard in the course of our inquiry.

98. The wide variety of Members' accommodation, from the highly desirable to the utterly inadequate, encourages those Members who are less well provided to be unhappy with their allocation—some because it is genuinely insufficient for them to do their work effectively, but others because they aspire to something better, having seen what is available to some of their colleagues. The Opposition Chief Whip put the conundrum to us succinctly:

99. We support the general thrust of HOK's recommendation that space on the Estate needs to be used more efficiently to enable demand to be met more effectively. However, this may be difficult to achieve in particular cases, especially where senior Members have entrenched working habits and have been in long if space-inefficient occupancy of a large room.[88] It would be a brave Accommodation Whip who sought in the interests of space efficiency to remove his most senior Members from the most desirable accommodation to replace them with a larger number of Members' staff. But the fact that these Members occupy these large rooms fuels the expectations of their less well provided colleagues as to what they might expect in the longer term.

100. The most important area of uncertainty concerns Members' expectations about the numbers of staff that they can hope to locate on the Estate. Submissions we have received show that some Members have expectations which the current Estate would not be able to accommodate comfortably if at all, were they applied across the board:

    every MP should have a minimum of 2 small offices near the chamber (and ideally 3).[89]

    I should also like to be able to employ a third member of staff but am prevented from doing so by the lack of accommodation for a third desk.[90]

    Members should be able to accommodate at least two members of staff on the Estate.[91]

    In my own room, which is about the size of an old-fashioned railway carriage, I have to work with two or three staff and it really is quite unpleasant.[92]

    During normal working hours there are three staff working here. There is therefore nowhere in the office for me to work until the evening.[93]

101. The level of these expectations is unsurprising, given that Members receive an allowance designed to enable them to employ up to three full-time-equivalent staff and that they are allowed to apply for at least three parliamentary passes for their full-time staff. As one Member has aptly put it to us:

    I am quite mystified why MPs are allowed to have three staff passes but there is clearly insufficient accommodation for them on the parliamentary estate.[94]

102. Expectations are also affected by the very different amounts of space available to different Members, which allows some Members to accommodate more staff comfortably than others:

    Some colleagues of similar seniority, have accommodation for three members of staff whilst I, and I am sure other colleagues, can only accommodate one.[95]

    You wind up with a fairly senior Member with a fairly decent office who really does not need it but he is not going to give it up, and yet you might have new Members who have staff crawling up the wall, interns coming out of their ears, who think, 'Why can I not have that space there that they are not using?'.[96]

103. According to HOK, within the current allocation of Members' accommodation there is sufficient space in theory to provide every Member with their own individual office and in addition to find space in other rooms for an average of 1.5 staff per Member. In order to accommodate two staff for each Member, some Members would need to share rooms with their staff. But even in order to allow Members to accommodate this relatively modest number of staff comfortably at Westminster, larger rooms (above 20 sq m) would need to be converted from single occupancy by Members to multiple occupancy by Members' staff.[97]

104. Currently, an average of 1.9 staff are accommodated at Westminster for every Member; given HOK's calculations, it is hardly surprising that Members find the space they have inadequate for the numbers of staff they are attempting to house. Within the current arrangement of Members' and Members' staff rooms, it is not even possible to accommodate one member of staff for every Member of Parliament in distinct rooms outside Members' own offices.

105. Within the space currently available, Members should not expect to be able to accommodate more than two members of staff comfortably at Westminster. Members who have been allocated enough space to accommodate more staff than this are in a fortunate position compared to the majority of their colleagues. Some Members will find that they have space for only one member of staff. Those Members who attempt to accommodate more staff in the rooms at their disposal than the space can adequately house must bear in mind the health and safety consequences of doing so.

Flux and flexibility

106. The Estate is subject to a regular programme of maintenance which at times requires occupants to be temporarily displaced, for example during the ongoing installation of comfort cooling in 7 Millbank and during the forthcoming long-term programme of repair of the cast iron roofs in the Palace. Those displaced need adequate alternative temporary accommodation.

107. Flexibility around the edges is also needed to cope with changing numbers of occupants and occupants whose roles and needs may change. As the Government Accommodation Whip has put it to us, "if the puzzle [is] completely full you cannot move anybody".[98] At the time of a Government reshuffle, a junior backbencher may be asked to join the Government as a junior Minister and a senior Cabinet Minister may leave the Government. It will not necessarily be appropriate for them simply to swap offices.

108. A certain quantity of decant and contingency space needs to be preserved to cope with these kinds of eventuality. The approved recommendation from HOK is that five per cent of the total office accommodation available should be set aside for such purposes.[99] The Serjeant at Arms has made a "plea" to us that decant accommodation should be preserved as such so that major works projects can proceed successfully.[100] However, it is not always appreciated why some offices might need to be kept empty.[101]

109. Some offices are not empty, but are infrequently or irregularly used. Sometimes this may be appropriate: we have already mentioned Ministerial offices above.[102] Other examples are workstations set aside in the Palace as 'hot desks' for staff of the House who have an occasional business need to be there: as division clerks, for example, or on duty in the Library. The provision of these desks is a necessary consequence of these staff working for the majority of the time from an outbuilding rather than from the Palace.

110. We accept the need for decant accommodation to be preserved to enable maintenance, temporary projects and reorganisation of the occupancy of the Estate. We note, however, that it is not always well understood why offices, sometimes good offices, need to be kept empty when there is demand for this accommodation. We therefore recommend that any decant requirement should be justified and explained to relevant stakeholders, including Members. Accommodation which is used infrequently or irregularly should also be justified.

Systems

111. A number of Members have written to us to express their dissatisfaction with the way that Members' accommodation is currently allocated, suggesting in some cases that the accommodation should be allocated by the House Administration instead of by the Whips:

    There is strong impression that the allocation of offices is used as an instrument of a patronage in a sometimes capricious manner. Decisions often fail to achieve an equitable and efficient use of space.[104]

    I consider the current arrangements for the allocation of office space for Members to be profoundly unsatisfactory. Allocations are made by the Party Whips, and are used in effect as a disciplinary mechanism which should not be accepted in a modern Parliament. One effect of this arrangement is a less than efficient use of the space available … In my view, allocation of Members' offices should be the responsibility of the House authorities within guidelines set by the Administration Committee.[105]

    Allocation of rooms is currently haphazard and non-transparent—I do not envy the job of party whips in attempting to allocate places but it inevitably leads to inconsistency.[106]

    I do think there ought to be some rough rule of seniority that could be in play rather than it being very much in the hands of the whips who in my experience allocate on the basis of favouritism or a sense of reward and punishment.[107]

    Diktat and caprice.[108]

    The current system for allocating accommodation does not work fairly and effectively because accommodation is used as a political tool by the whips. It is not appropriate that they have the ability to move people around when accommodation is of a varied standard; if all offices were the same size it would not be so much of a problem. Perhaps it would be better if the Serjeant at Arms Department took on this responsibility instead.[109]

112. We should make it clear from the outset that in our view there is no realistic alternative to the current system whereby the Whips allocate individual rooms to Members. The system is not perfect, but it is effective. It is a job which, as the Government Accommodation Whip told us, "it is extremely difficult to think of who else is capable of doing".[110] And as the Opposition Chief Whip has remarked,

    It would be nice to find a great system that meant everybody was satisfied with their office accommodation; but I do not think we are going to find such a system.[111]

Any authority seeking to allocate rooms differing so widely in size and quality would no doubt face accusations of unfairness and favouritism. These are accusations which the Whips are robust enough to face; it would not, however, be fair to submit House of Commons staff to the same treatment.

113. The split in the control of accommodation between the Whips, the various Departments of the House and the Press Gallery mean that an overall requirement for space is difficult to assess with any accuracy. In the case of Members' staff any assessment would be particularly difficult to conduct, given that the allocation of their accommodation is partly controlled by the Serjeant and partly in the hands of the Whips. The Clerk of the House is currently expected to be held formally accountable for the use of a resource over which he has no overview, let alone control. Where one group of occupants or another claims to need more accommodation, lack of certainty over how accommodation is being used and who it is being used by makes such claims difficult to assess objectively.

114. We have been made aware of suggestions from Members of the smaller parliamentary parties, whose accommodation is allocated by the Government Accommodation Whip, that they do not receive their fair share of Members' accommodation.[112] We are happy to confirm our view that it is important that the allocation of accommodation to Members of each and every political party should comprise a reasonably equitable cross-section of the rooms available across the Estate.

115. There are currently a number of anomalies in the allocation of Members' accommodation that it would be remiss of us not to mention. Some Members have two or more offices; others have a single very large office; others have to share an office with one or more other Members; still others occupy space which is clearly substandard. Where Members have two offices, this is sometimes because, as the Government Accommodation Whip explained to us, there is insufficient space to accommodate their parliamentary staff in the ministerial accommodation they have been allocated.[113] But there are also a number of Members with two or more sizeable offices. These include front-bench and back-bench Members from each of the three largest parties.

116. Some Members have less than 10 sq m office space; others more than 60 sq m. Members' needs for office space vary principally according to the numbers of staff they wish to locate at Westminster. But these needs alone do not explain why some Members have more than six times as much space at their disposal as others. Where Members occupy substandard accommodation, this may be because of a lack of sufficient adequate Members' accommodation; but it may also be because of how the Members' accommodation available has been allocated.

117. Given the varied accommodation available, there can never be complete equality among Members in the accommodation they receive, but it is important that disparities should be minimised so far as possible. The current wide discrepancies in the accommodation allocated to individual Members do not help to make the case that Members may need more overall space on the Estate.


75   House of Commons Accommodation Review, Phase 2 Report, Annex, p 10; Q 59 Back

76   Q 66 Back

77   Q 59 Back

78   Q 76 Back

79   Q 70 Back

80   Ev 56 Back

81   HC (1944-45) 64-I, p xi Back

82   Administration Committee, Minutes of Proceedings for 18 October 2005 Back

83   Q 44 Back

84   House of Commons Corporate Business Plan, p 17 Back

85   Senior Salaries Review Body, Report No. 57, Review of Parliamentary Pay and Allowances 2004, Cm 6354-I, p 30 Back

86   Q 1 Back

87   Q 1 (Mr McLoughlin) Back

88   Q 120 Back

89   Ev 34 (Adam Afriyie) Back

90   Ev 36 (Mr Nick Gibb) Back

91   Ev 37 (Mr David Jones) Back

92   Ev 38 (Mr Denis MacShane) Back

93   Ev 39 (Mr Andrew Slaughter) Back

94   Ev 36 (Mr Philip Dunne) Back

95   Ibid. Back

96   Q 34 (Mr Ainsworth) Back

97   Q 59 (Mr Unwin) Back

98   Q 30 (Mr Ainsworth) Back

99   House of Commons Accommodation Review, Phase 2 Report, p 14 Back

100   Qq 62-64 Back

101   Ev 36 (Paul Flynn); Ev 41 (Mr Shailesh Vara and Mr Rob Wilson); Q 170 Back

102   See para 55 above. Back

103   Ev 35 (Nick Ainger) Back

104   Ev 36 (Paul Flynn) Back

105   Ev 36 (Kelvin Hopkins) Back

106   Ev 38 (Ann McKechin) Back

107   Ev 38 (Mr Denis MacShane) Back

108   Ev 38 (Mr Robert Marshall-Andrews) Back

109   Ev 39 (Geraldine Smith) Back

110   Q 1 (Mr Ainsworth) Back

111   Q 1 (Mr McLoughlin) Back

112   Qq 21-22 Back

113   Q 13 Back


 
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