Select Committee on Administration Written Evidence


Memoranda submitted by former Members

JOE ASHTON (Association of Former MPs)

  1.  Not all Committee members will be aware of the existence of the Association of Former MPs which has been formally set up, with a written constitution, approved by the House of Commons Commission, and which has been granted office accommodation at 2 Abbey Gardens together with a modest grant.

  2.  There are presently 333 paid up members of the Association, 58 of whom left Parliament at the 2005 election. About half of our members are defeated ex-MPs, and the other half retired. The Speaker is Patron of the Association, the aims of which are as follows:

    (a)  To provide former Members of Parliament with opportunities to meet socially and continue long-standing friendships.

    (b)  To work for the acceptance of the Association as a repository of political knowledge and parliamentary experience.

    (c)  To undertake educational, cultural, social and consultative tasks, drawing on the skill and experience of members to further the cause of parliamentary democracy.

    (d)  To represent the interests of former MPs.

    (e)  To provide a forum within which former MPs can offer advice to other former Members and to the widows, spouses and partners of former Members.

    (f)  To foster good relations between former MPs and the current Members of the Commons and the Lords and the authorities of both Houses.

    (g)  To enhance the status of politicians generally and demonstrate that British politics is an honourable profession in which former MPs are proud to have served.

    (h)  To establish and maintain good relations with similar associations worldwide, offering and receiving help, advice and hospitality, and seeking to unite former politicians in advancing the cause of parliamentary democracy.

  3.  The Association has an elected, fully representative and balanced Executive Committee. There are seven elected members and six co-opted members to ensure regional, political, gender, etc, balance. Two serving MPs are also members of the committee.

  4.  The Association appreciates the strict remit of the present inquiry, and acknowledges that there is a clear distinction between the problems of MPs who retire, and prepare for it accordingly, and those who are defeated, who face the trauma of a sudden exit, often highly publicised, and immediate unemployment at what is often a very difficult age.

  5.  We are including a copy of our magazine "Order Order" which contains an article on the problem, which members of the Committee might like to read.

  6.  We would submit that the inquiry should include consideration of the availability of clear advice to retired/defeated members, as to their status within the House of Commons as ex-Members.

  7.  The Committee will know that former Members who have served 10 years are eligible for a security pass. Following representations from the Association during the last Parliament, it was agreed that the qualifying years be reduced from 15 to 10. It seems to be the case that the existence of such a pass is not effectively made known to retiring/defeated MPs. The possession of a pass allows limited access to refreshment facilities on the estate and again this is not made clear.

  8.  The Association hopes that the Committee will consider, as a future study, looking into the whole question of access to the estate for former MPs. Those without a security pass have no rights at all, although we understand that the Refreshment Department might welcome the use of catering facilities by former MPs at off-peak times.

  9.  It is felt by many of our members that there is an in-built objection, by officials, to the presence of former MPs in the House. This is not the case in countries such as the USA, Australia, New Zealand, where former parliamentarians are all welcome visitors to their parliaments.

  10.  With regard to security passes, a further cause for complaint is that they are entitled "Special Guest" rather than "Former Member".

  11.  In conclusion, therefore, the Association would ask members of the Administration Committee to consider the following:

    —  Clear guidance on rights of access to the parliamentary estate and its facilities for former MPs.

    —  The guidance to include reference to the existence and activities of the Association of Former MPs.

    —  Consideration of a future committee inquiry on access regulations.

MR HARRY BARNES

  1.  My staff and myself received full and ready assistance from the Administration in the Commons when vacating our offices and finalising our arrangements in the Commons in the run-up to the dissolution of Parliament on 11 April. Subsequent arrangements also worked well except in the following case.

  2.  PCD have not yet collected the Commons computer, printer, attachments and lap-top from what was an office in my home, although I gave them notice and reminders of this problem some time ago. I have been back in touch with them today.

  3.  The ease with which all the other arrangements worked was no doubt assisted by the fact that I announced my intention not to stand again for Parliament way back in December 2002. It was also clear well before the formal decision was made on the dissolution of Parliament that the General Election would be held on 5 May. Both the Administration and myself could, therefore, undertake forward planning for my departure.

  4.  My own experiences might not, therefore be reflected in circumstances where there is a snap General Election or where a sitting MP is defeated at the polls.

ANDREW BENNETT

  1.  I hope your remit will cover, the period before, as well as after an election. I very much appreciated the help and support I received in winding up my office and in planning my retirement from most of the Fees Office Staff. However the procedures were very unsatisfactory. I will deal with four issues.

  2.  First, I needed to know what help and resources would be available when I was deciding whether to retire, ie during the first half of the 2001-05 Parliament. When I asked the Fees Office in February 2002, what would be available, I was told they didn't know for certain, but it would be at least as generous as in 2001, and we then discussed specifics about my staff and redundancy payments. All this information turned out to be inaccurate. If the Committee recommends nothing else it ought to recommend that the rules for next time are known at least by the middle of the Parliament, and don't emerge a couple of months before an election.

  3.  Second, I was keen to be able to offer my staff redundancy payments and or bonuses which would make it very attractive for them to remain in my employment until the election and look for new jobs thereafter. This is an issue for MPs who choose to retire; in that staff naturally are tempted to look for new jobs rather than wait to the end, particularly in a five-year parliament. It can also be a problem for MPs in marginal seats, particularly if opinion polls suggest over a two or three-year period they are likely to lose their seats. (I was very aware of this in 1977-79). It would seem fair for the rules to allow very significant redundancy payments to reward staff who remain with an MP up to the election.

  4.  Third, my computer equipment in the House of Commons, provided by the House was easily dealt with. I just abandoned it, but the equipment in my constituency was much more of a problem. Logically I should have been able to buy it at a price reflecting it was over four years old. This I was told I couldn't do because of the licences for the software on the computer. It was claimed all computers had to be returned and have the programs removed. Obviously this is much more expensive to the House. Two things would be sensible, to get the licences altered so ex-MPs still had the right to use the programs on old machines; or merely to allow ex-MPs to buy the machines with a program licence, or providing a note assuring the House of Commons that all programs had been wiped. The actual position in this area is very unsatisfactory.

  5.  Finally the management of the Members Pension Fund. It is very annoying when one has done one's sums for retiring, to be told managers have made errors in your contributions, and require you to make up the shortfall. If the Members Pension Fund is to be continued to be "out sourced" those providing the service ought to be responsible for making good any mistakes they made.

PETER BRADLEY

  1.  I am very glad that the Committee is enquiring into the provision of services to Members and former Members and grateful for the opportunity to submit evidence to it.

  2.  I note that the Committee is not reviewing the level of pay and allowances made to former Members. I do however wish to record that, in my view, the financial arrangements made for ex-Members are generous. My concern about the House Administration's services is not so much what they provide as how.

  3.  As an MP, I gained the distinct impression that those at senior level who run the House regard the majority of its members as a necessary nuisance and an impediment to its efficient administration.

  4.  My experience as an ex-Member confirms that view.

  5.  Even for hard-bitten politicians, losing office is not a happy experience. MPs who lose their seats lose much more than their job. They also, virtually overnight and very publicly, lose the status to which they have become accustomed in their local community, access to a significant part of their social circle at Westminster and, perhaps not surprisingly given the nature of an MP's lifestyle, their own sense of identity. It is a testing time. I have heard a number of former colleagues liken the experience to a bereavement.

  6.  Those who administer the House ought to have a special insight into the circumstances in which ex-MPs find themselves. After all, they see MPs coming and going at very regular intervals.

  7.  Yet the Administration's approach to former Members is, or certainly feels, highly insensitive. I fully understand that it has a pressing duty to new Members and that the task of inducting, accommodating and making all the other necessary arrangements for them is extremely difficult.

  8.  But that does not justify the way in which ex-Members are made to feel like non-persons almost from the moment their result is declared. It seems as though a task force which has been limbering up for weeks swings into action with a single mission—to dispose of the bodies as discreetly but as quickly as possible.

  9.  I set out below a few of the post-election arrangements which, in my view, were both inconsiderate and unnecessary:

    —  The period of time given to ex-MPs to clear their offices is inadequate; those who lose their seats are as exhausted as newly elected Members after often gruelling election campaigns but without the adrenalin of victory to keep them going; they should not be required to clear their desks (often of many years' accumulated paperwork) as if they had been dismissed from their posts for gross misconduct.

    —  There is no reason why the House should move quite so quickly to cut off former Members' means of communication with the outside world; although they are allowed four days in which to vacate their offices, they will find that even during that limited period, their telephone line cannot take incoming calls and their Parliamentary email address has been disabled.

  Indeed, while technically it would have been easy to arrange, those who tried to contact former Members by email, perhaps with condolences or even offers of employment, were not even informed that their messages were not reaching their destination. I managed to agree an arrangement through which those trying to reach me were provided by automatic response with an alternative address, but not without a great deal of effort and negotiation.

    —  For reasons which no-one in the Finance Department was able to explain to me, ex-Members are not allowed to forward invoices for allowable expenditures for settlement by the Fees Office. In practical terms that means that ex-Members, unlike sitting Members, are obliged to lay out considerable sums from their own resources. In my case I had to advance several thousand pounds for the rent and uniform business rate due on my constituency office and then await reimbursement.

  Fortunately, that did not present immediate financial difficulties to me, though it may well have to others. But it did make me feel that, having lost my seat, I had somehow become untrustworthy.

  10.  I should also like to identify two other deficiencies which I hope the Committee will consider. I have mentioned how challenging the experience of losing a seat can be for an ex-Member. Yet, as a former employer, the House of Commons offers no practical support. I would strongly recommend that at future elections it provides for those who want it access to:

    —  counselling to help ex-Members through the difficulties associated with defeat which could typically include a sense of failure, loss of self esteem, fear about the future;

    —  advice, guidance and support for ex-Members seeking to re-enter the job market perhaps for the first time in many years.

  11.  I hope that the above is helpful. Although I have been forthright about my views about the House Administration, I would wish to place on record my appreciation of all the help and frequent kindnesses I received both as a Member and since from a large number of those who work in the House.

  12.  The problems to which I have referred are cultural and perhaps institutional but, in my view, can be resolved by a greater understanding of and sensitivity to the needs of ex-Members and by relatively modest changes to current arrangements.

BRIAN COTTER

  1.  I know this is not part of your remit but as an ex-MP I was treated reasonably with "severance payment" and help to give staff a reasonable deal.

  2.  However I was not happy with the following—

  3.  I was expected to clear out my office in the House of Commons within seven days, indeed less: I went to HoC on Tuesday after election day with notice to be out two days later on Thursday.

  4.  There seemed to be no concession for my pass to last a bit longer to enable me to deal with other matters, say for 21-28 days!

  5.  Then having been in Parliament eight years there seems to be no form of pass to make it easier to revisit for meetings or to have any form of continuation. I am a member of the Association of Former Members. To attend meetings as far as I know I have to enter Parliament as an ordinary member of the public. Some appreciation of past services would be helpful, and make it easier to attend meetings of All Party Parliamentary Groups with which I would like to carry on my interests, to attend their meetings from time to time.

  6.  Could not a pass be available for four years' service or one Parliament or two Parliaments based upon the actual length of the Parliaments nowadays, usually four years or thereabouts?

ROSS CRANSTON

  1.  I can say little, primarily because I have nothing but praise for the House of Commons officials.

  2.  Since I had decided to stand down before the election, I did have time to make enquiries and on that basis adequate arrangements for my staff and myself. Therefore I was in a different position to those defeated in the election.

  3.  Perhaps the only point I would make is that the written information was detailed, as it should be, and therefore took time to digest. But, as I say, the officials were always at the other end of the telephone to advise. My only point may be whether the written information could be presented in a slightly different way, eg with accompanying flowcharts.

MR TAM DALYELL

  1.   Were you given enough time to vacate your office?: Yes.

  2.   Did you and your staff receive appropriate help and advice from the staff of the House?: Yes.

  3.   Please let us know which aspects of the services you particularly appreciated. If you are unhappy in any way with the services you received, please tell us how they could have been improved: Every kindness, particularly Library.

  4.  My one quibble is that I think it is ridiculous that the Royal Mail do not send on letters—of which there are very few—to former Members after three months.

VALERIE DAVEY

  1.  I welcome the opportunity to place on record both my thanks to the staff of the General Election Team and my concern about the apparent lack of a thought through strategy to support my staff facing redundancy.

  2.  Losing an election will always be traumatic, but at each stage the phone calls and correspondence relating to my personal position were dealt with promptly and supportively by finance/administration staff. I offered them my thanks at the time and do so again now.

  3.  Individual members of staff also sought to help my staff but did not have, it seemed, a clear remit and/or detailed knowledge to be able to offer this level of support needed.

  4.  In retrospect it is easy to say that more advice was needed before the election, whilst acknowledging even now how difficult it was to concentrate on anything but the election! Just one practical example was the necessity for the outgoing MP's signature to secure the payment of staff at the end of May. If that remains a necessity, then all MP's facing future elections must know.

  5.  When it came to the detailed process of working out the redundancy entitlements, one member of my staff in Bristol went through the fine print and, after what she described as an uphill struggle, agreed a settlement for herself, two other full-time and one part-time colleagues.

  6.  There were other less important, but none the less irritating inconsistencies in information received relating to data protection and the collection of IT equipment.

JULIA DROWN

  1.  I have found the fees office general election team to be very helpful in dealing with all my queries on settling up all outstanding bills and thank them for that. I think in cases like mine where I knew I was stepping down as an MP we could have sorted more out before eg, I could have filled out most of the forms for my staff beforehand and just left the leaving dates to fill in when the election was confirmed which would have been helpful.

  2.  I have had problems with my computer which I bought via the PDVN but on my own office budget so that I was entitled to keep it. I had problems with viruses so needed to know what software was on the machine so that I could re-build it with legal licences etc. Unlike their normal service which I generally thought was very good, the helpline was not able to help, didn't get back to me etc etc even though they said they would. After many attempts to get an answer, I then went to the customer services manager who then was helpful and did find out that I could still get some help under the warranty and I was very grateful for that help. This did reveal though many unresolved policy issues which the PDVN hadn't thought of and which they are still deciding on. There should be ways for managers to make decisions in the interim before the slow policy procedure resolves issues.

  3.  I look forward to the policies all being resolved as I understand we will all be written to to say what we can do on equipment we have been left with—entitlement to use software on the machines etc.

MR ADRIAN FLOOK

  1.  First and foremost, I must praise the staff, and especially Hannah Lamb, for their courteousness and efforts on my and my former office's behalf. It cannot be easy dealing with the winding down of offices especially where members of staff are to be made redundant and I know that my two employees much appreciated the way this whole process was handled.

  2.  If there was one criticism it is that access to my e-mail address as well as access to the server was removed too swiftly for us to be able to alert all those who needed to know. We are sure that some "former" constituents who had always preferred to use e-mail did not get their message through to me once my parliamentary e-mail address (flooka@parliament.uk) had been switched off. Compare this with the situation that had existed since the Dissolution whereby anyone who had e-mailed me could still use my parliamentary e-mail address which was then automatically forwarded to another e-mail address. There was no reason why this could not have been continued for the same length of time that I kept my office going and had access to the winding up allowance.

  3.  Someone at PDVN told me that as a former Member, I was not allowed access to the server and inferred that I might abuse such a privilege. Notwithstanding that I was not asking for that, nor that this was an insult to me and my staff, all that was requested was that my mail was automatically forwarded on to an address which would then reach my (still publicly funded) office. To switch off access to my main address within a week of the election caused serious disruption to members of the public in the Taunton constituency; it was more than annoying and somewhat ironic when you consider there is considerable public money that can be used to carry out a managed winding down.

  4.  It was as if PDVN was not working to the same ends as the Department of Finance and Administration; yet when we tried to rectify this obvious wrong we immediately recognised that "resistance was futile". They did not seem to have any real idea why as a former MP I might still need to deal with "former" constituents or even want to manage an organised download of stored e-mail addresses. They were impervious to the arguments of common sense and even the protestations of the Office of the Opposition Chief Whip could not get them to understand the inconsistency of their inaction.

  5.  It was all very frustrating!

  6.  I hope my submission is useful and that positive action can be taken to rectify this oversight in the course of the next Parliament so that the same problem does not impact on former honourable Members who might find themselves in the same situation.

MRS HELEN LIDDELL

  1.  In reply to your enquiry, I found the staff helpful and their advice timely. As I knew well in advance I was leaving I had plenty of time to vacate my office, but more physical help moving stuff would have been useful. Some of the rules about allowances were overly prescriptive—and the staff helped as far as they could to fit circumstances to the rules, especially as I was leaving the country shortly after the election, I also received a lot of bills after the cut off date. The travel allowance between constituency and London was also overly restrictive given that not everything could be fitted into a tight timescale.

  2.  Other than that, I was very appreciative of the help.

MR TONY McWALTER

  1.  The basic issue facing a defeated Member, particularly if the election has been close or the defeat has been a surprise, is that one is left suddenly without any period of preparation to deal with a situation which is as dreadful as success was a delight. The treatment meted out is very similar to that facing employees of private companies who have been sacked for dishonesty. The latter are required to remove all personal effects, and to be accompanied while they clear their desks until they leave the premises never to return. Being a defeated MP is very similar, except that all vestige of courtesy or gratitude is entirely absent. While my constituency party was kind enough to organise a farewell party for me, the situation in Parliament was very different. Having said that, many erstwhile colleagues were very kind; but Parliament itself is not.

  2.  Probably the worst aspect of defeat is that if you have been a conscientious MP you are suddenly faced with knowing that a lot of vulnerable people will be left in the lurch. While the theory is that one's successor will take over one's caseload, in practice many of these cases have been built up into a personal relationship; and psychologically it is very difficult for people who have had some reliance on a particular person to transfer their attentions immediately to another, different person. This is particularly true of mental health cases, and I cannot believe it is sound policy to remove what might have been a bastion of support for people in this kind of way. I have to say as well: I miss the people I once could help, and to move from being someone who could make a difference to people's lives to being a full-time job seeker is a transition few would wish to make.

  3.  A thoroughly objectionable aspect of the way you are treated by Parliament is the IT system. A friend who wrote to me expressing her regret was greeted by an automatic response which just said "DEFEATED". The computers which one operated through the Parliamentary system cannot cope once they are bereft of the network, and in any case access to vital files and address books is withdrawn summarily. The effect is that one not only loses one's job, and one's sense that one is a helping person who is able to do something to make the difficulties of life a little easier for some of our most vulnerable citizens, but one loses also one's network of contacts and friends. You have mentioned that you want no evidence on winding up, but there needs to be an IT policy which allows a defeated MP scope to rebuild his network of contacts. And a decent IT policy might help a former MP to keep abreast of opportunities to continue in some way some of the work he or she has been doing in Parliament. When a conscientious and knowledgeable MP is defeated, there seems to be no mechanism (other than the House of Lords) by which any expertise he or she might have can continue to be made available in any form to the public. That does seem a waste.

  4.  The third element of the way one is treated is the new security system which requires one on visiting Parliament to wear a large sticker saying "VISITOR". A doorman who recognised me said how sorry he was to be inspecting my mobile phone, just before he stuck the large sticker on my coat. While at dinner in Dining Room B one of my erstwhile colleagues ask me if I could remove it, as he felt troubled by the huge gulf that it established between him and me. After an evening like that, one does not have a strong wish to return, however kindly one's friends have been.

  5.  I do understand that successful MPs do not want to be troubled by the presence of ghosts from previous Parliaments; but there ought to be a way to treat defeated MPs with some element of respect. One MP had organised a post-election dinner for her staff on the Monday after the election, and following her unexpected defeat she was ejected, having been told by the kitchen staff that she could not take up her booking. In other countries, once someone has been an MP one is treated with a certain respect thereafter. I think Parliament should be willing sometimes to withdraw that assumption, but as it stands at the moment the fate of the defeated MP is for him or her to be treated as if they have disgraced themselves in some way. This attitude also makes it extremely difficult to continue doing any of the work one was engaged in prior to failing in an election, however far removed from the constituency it was and however worthwhile it is in itself.

  6.  I note that there are now moves to secure some rights for those who have served 10 years in Parliament. These are welcome, but they are still much more geared to those who have been ensconced in Parliament in safe seats than for those whose time in Parliament was always going to be a white-knuckle ride. They also serve who represent marginal seats.

  7.  I served eight years as an MP. Having never had any declarable interest outside Parliament, because I regarded being an MP as something more than a full time job, I have been unemployed since my defeat. There are not many people who would claim that I lack qualifications, but being an ex-MP is not seen as a qualification by most employers or head-hunters. It has in fact served to cancel out my previous qualifications, to leave me with the prospects of a salary far beneath that which I would have had if I had never been an MP. That has made this period of the life of my family and myself very hard. But the disregard and the operational contempt visited on those who have served it by Parliament has certainly exacerbated the difficulties of adjusting to a life where one has to think afresh about one's raison d'etre. Parliament could and should change the way it treats those who have served as Members for however short or long a time. Reforming the way ex-MPs access the Palace, thinking again about whether there is some way of showing respect for those who have played a role, and reforming the IT system, would all be places to begin.

MR BILL O'BRIEN

  1.  My personal experience involving those members of the staff who offered help and advice before the election was to full satisfaction.

  2.  I had plenty of time to vacate my office and the help in clearing away the surplus material was most adequate and supportive.

  3.  The advice given on my staff conditions of redundancies, the winding up allowances and pensions was clear and my questions were answered to my full satisfaction.

  4.  I have no reason to be critical of the advice and service I received.

LINDA PERHAM

ACCESS TO THE PARLIAMENTARY ESTATE

  1.  On Friday 6 May, ie the day after the General Election, I telephoned the Serjeant at Arms Office to enquire about access to clear my office starting on the following Monday. I was told to go to St Stephens's Entrance and "They would know what to do". When I said that I needed access to Portcullis House because that was where my office was, I was told to go to that entrance, and again: "They would know what to do".

  2.  My staff arrived before me, and when they presented themselves at Portcullis House, they were sent round to Derby Gate to get their passes re-enabled. It would have been helpful if that information had been conveyed to them beforehand so that they could have gone directly to Derby Gate.

  3.  However, when I arrived at Portcullis House, while my possessions were for the first time in eight years being put through the security check, I started to explain who I was.

  4.  The person at the desk did not know what to do, and began telephoning someone. Meanwhile, my pass was taken from me, and, despite my vainly telling the security person that it was disabled, he tried to use it to operate the swing-door entrance gate. It of course did not work.

  5.  Then three doorkeepers who were standing inside the entrance doors noticed me, and I was allowed through. A discussion then ensued about whether I would be permitted to go up to my office unaccompanied. I told them that my staff were already in the office, which could be reached by ascending the lift only yards from where we were standing. I also pointed out that the sooner I got into my office, the sooner I could clear it, Finally, I was allowed to walk to the lift and go up on my own.

  6.  When I entered the office, the telephone was ringing, and one of the doorkeepers I had just spoken to told me they had thought about it, and perhaps the best thing for me to do so that I could get around the building in the next few days would be to get my pass re-enabled at Derby Gate. This was the information my staff were given as soon as they arrived!

  7.  I found this experience upsetting and humiliating, and it was made even worse when I went to the Derby Gate Pass Office on the Wednesday of that week (11 May), having cleared my office, to return my pass and that of my husband. I approached the desk, holding out the passes; the young woman behind the desk looked up, said: "Oh hello, Ms Perham, Congratulations!" I said, with some bitterness, as you might imagine: "It's not congratulations, I lost", handed over the passes and left.

  8.  Furthermore, during the three very unhappy days I spent clearing out my office, I encountered a number of House staff who made assumptions about my status. Even when I was handing over keys and other items, it seemed to puzzle some staff about why I was doing this. I did not expect that staff would instantly be furnished with lists of who had and had not been re-elected, but a few basic questions to establish whether I was a former Member, and some sensitivity would have helped at what was a very difficult and traumatic time.

  9.  My recommendations following my experiences of gaining access to the Parliamentary Estate after a General Election would be:

    1.  Include in the Dissolution arrangements information an instruction for former (not ex-Members, please!) Members and their staff wishing to gain access to the Parliamentary Estate following a General Election to report in the first instance to a Pass Office to get their passes re-enabled for the period allowed, at present, I believe four days.

    2.  On the wider point of access for former Members, I know the Administration Committee has reduced the length of time for entitlement to a "Special Guest" pass from 15 years to 10. I would argue that if the principle for access for former Members has been accepted, then ALL former Members should qualify and the pass be designated "Former Member". In this event, the re-enablement of a former Member's pass would be automatic, and there would be no chance of the sorts of experiences I had during the days following my General Election defeat recurring.

    3.  Train House staff to deal sensitively with former Members and not make assumptions.

  10.  And now the good news . . .

ADMINISTRATIVE ASSISTANCE WITH CLEARING THE OFFICE

  11.  My staff, and Mrs Miller, in particular, who was in the office for three days, found anything they asked for—boxes, bags, any assistance at all for expediting removal of items was immediately provided. Mrs Miller says she couldn't have asked for better help and that staff were "brilliant".

FORWARDING OF POST/MESSAGES

  12.  This seemed to work well. My post has been forwarded to the local Party office and thence to my home address.

  13.  However, as far as emails were concerned, it would have been helpful, if a former Member wished it, for correspondents to be directed to a new email address. A number of people have complained they were unable to contact me and have only managed to do so via the national, regional or local Party offices. Of course, one could assume that former Members would NOT wish to be contacted by former constituents, lobbyists etc, but this problem could be overcome by setting up a read-only forwarding message or re-directing emails to a neutral email address, eg that of a local Party office.

SERVICES FROM THE FEES OFFICE

  14.  I made an appointment with the Fees Office to discuss Winding Up/IEP/Staffing allowances etc for Monday 9 May. I met Andy Martin and Russell Finer, who covered the details very efficiently and sensitively.

  15.  I subsequently dealt with Russell Finer and Andy Gibson over the next few months concerning a number of transactions and queries. They were both unfailingly helpful—nothing was too much trouble. I should like to commend both these officers for the way they handled my financial affairs and those of my staff.

IN CONCLUSION

  16.  As the above demonstrates, I found the services available to me after the General Election generally good, except for the access issues I have described. Having subsequently visited the Palace on a number of occasions since May, I would reiterate my strong feeling that all former Members regardless of length of service deserve the dignity of being able to enter the Parliamentary Estate with a pass.

MR PETER PIKE

CLEARING LONDON OFFICE

  1.  I would say at the outset that the personal help and support given by the attendant/manager could not have been better. It would have helped if boxes—or their availability—had been made earlier. The time in itself proved to be sufficient but original advice that we would need to be accompanied at all times was neither practicable or acceptable. This was amended on the phone on the final sitting day. Whilst it was said we could not use the refreshment facilities it was not enforced. My mail was at the stage I was clearing my office being forwarded to Burnley but it seemed somewhat petty to say if we collected it we should not open it on the Parliamentary Estate.

STATIONERY

  2.  I personally found I had far larger stock than I knew when I pulled it all together from my two offices with the postage value probably in excess of £1,000. I asked if this could be returned and as our expenses are now published if the bulk/box items credited to me. This was not possible so those inheriting my offices gained at my expense.

STAFF

  3.  Not all staff seem to have been advised of help, courses or assistance available to them to help get new employment. It would have helped if all staff had been given details of an individual in Finance and Administration who would give them assistance. After dissolution you cannot sign on House of Commons paper and in the end Benefit Offices would only accept some details from the Finance and Administration Department. It is a difficult time for Members who are retiring and also a difficult time for their staff. It is also a bit much to expect them to type out their redundancy notice and ultimately notifying them in writing what exactly they were going to receive. In addition ex-Members in most cases would initially be involved in the election campaign and many staff were also probably working in their spare time as volunteers.

  4.  This is at a time when staff are having to deal with files to be closed and papers to be shredded. Files of cases ongoing to be transferred where agreed and appropriate to the new Member. Some files—All Party Groups for example—to be pulled together and transferred to other Members after the election.

POST

  5.  The staff at all the Post Office Counters always have been and still are very helpful. That said the arrangements for forwarding the mail after the election was very poor. It was not dealt with daily as the first priority was understandably to deal with Members including the new ones. That said, some of the mail was urgent items including many items that needed to be passed on to new Members as and when cases were transferred. Clearly cases that would be ongoing for some time if the constituent was agreeable needed transferring. After 5 August mail has no longer been forwarded. What has happened to it—has it been returned, destroyed or returned to the sender? At that stage most of the mail may well have been unwanted items but this was not the case with all items. I know that some items sent to me at that address and which were of importance, after the date above, have not been received. It is surprising how difficult it is to get people to amend their mail record systems and delete you where applicable or send to your home address. Even some government departments are writing to me as the MP even when in some cases I have returned mailings/briefings etc. British Waterways even congratulated me on my election and told me I have a canal in my constituency.

PENSIONS

  6.  This may well not be in your remit but it is time Members all had a rule book. I asked for some figures earlier in the year. There were errors and when I queried them the reply was still not correct. Since retiring several queries have been answered in great detail but I have not really had a simple understandable explanation of how the figures have been arrived at.

ALLOWANCES

  7.  The guidance on claiming the resettlement payment was unclear. It gave the impression that it could not be claimed until all other items had been resolved. Some members of the staff at Finance and Administration were very helpful. That said, some items I raised by letter—some more than once—have never been answered. I have now given up bothering. The final ACA was not paid out for example as indicated at pre-retirement meetings. Also asked some questions relating to 2004-05 tax year have not been clarified so I did not meet the 30 September deadline—I will now have to do as I normally do and go for the 31 January deadline but this year I had wanted to get rid of it.

HANSARD

  8.  Members who have been having the bound editions do not get the outstanding ones—obviously they are always a few months late. This may affect only a handful of ex-Members and may seem petty but I felt I would mention it.

SUMMARY

  9.  Overall, things have been adequate and people in the main have been helpful but I make a few suggestions which I hope may be of some help.

SYD RAPSON

  1.  I retired voluntarily in May 2005 and was able to plan well ahead of time for leaving not only my employment but Parliament. My financial situation was very simple and straightforward so I did not create any surprises or difficulties for the staff when I left office.

  2.  All my dealings with staff of the House were very good.

  3.  One problem I had was the length of time it took for the "loaned" equipment ie computers, laptop, printer etc that I had in the constituency office to be collected. Had I not constantly reminded the department responsible about this situation I am sure it would still be in my possession and "lost" to the system. Perhaps someone could carry out an audit and check how much loaned equipment was recovered. I would suggest that as this equipment is usually of no practical use to the House due to its age that it would be more economic to allow these ex-Members to purchase the equipment at a reduced price and therefore alleviate the need for the expense of collection and cleaning of these items.

  4.  My real reason for writing is to express my intense sadness that my eight years in Parliament are not recognised and I am excluded from any privilege of a Parliamentary Pass. I know that previously the term of service was 15 years and this has been reduced to 10 years but that does not help. I believe that it should be reduced to two terms. Ordinary MPs have no control as to when the Prime Minister chooses to curtail the Parliamentary Term. Had Tony Blair decided to have two full terms of five years I would qualify for a pass, he chose to call both terms early and that affected many of us having the right to return to Parliament as former Members. When the election was called I had no real time to say goodbye to many friends both staff and Members and my eight years of intense closeness with them all was immediately terminated. Why base the qualification on a set number of years? why not on two terms? that would enable many of us that were elected and re-elected to have some benefit for the terms of office we served.

  5.  Finally the intensity of my sadness is felt even though I chose to retire. I had 29 years of public service as a Councillor prior to my two terms in Parliament and I was also 63 years old. How much worse it must be for Members of younger years who lose their seats unexpectedly.

  6.  Please consider a change of qualification for a pass to two terms instead of a stated amount of years, and instead of calling it a "special guest pass" to call it a "former Member of Parliament pass".

MR CHRIS SMITH

  1.  Thank you for your invitation to former MPs to make submissions about the handling of affairs by the House Administration, following a General Election. My general comment is that I received excellent service. This was partly because I knew well in advance that I was standing down, and we also knew well ahead the likely date of the Election, so it was possible to make good plans beforehand. If the same would be true if a "snap" election were called unexpectedly, I'm not sure. And for those Members who lost their seats rather than voluntarily vacating them, I suspect the experience will have been rather more difficult.

  2.  I particularly found the staff who dealt with the Winding-up Allowances helpful and able to give good advice. The various headings of funding you have to try and juggle with when you step down are complex, and it was extremely helpful to be dealt with by staff who clearly knew what they were doing, and were anxious to provide us all with a highly professional service. I have nothing but praise for the patience, courtesy and expertise they demonstrated.

REV MARTIN SMYTH

  In response to your request, I found the support very good. There was a slight blip over link with my AVCs but no problem with the amount. Since I knew I was leaving I had time to clear the office but did not reckon with the amount I had accumulated. I had appropriate help and advice from all staff who were very courteous. The prompt delivery of sacks and boxes made life easy and their help in transporting boxes for removal from the Palace was appreciated.

SIR TEDDY TAYLOR

  1.  Obviously there is a difference between those who decide to retire and are therefore able to make a great deal of provision and those who are unexpectedly defeated at elections. As one of the former, I have to say that the staff and arrangements were ideal, particularly the individuals who approached us to assist with moving items out of the office.

  2.  I have to say that most of the problems that former MPs face are not to do with administration but more with coping with a new lifestyle. I genuinely cannot think of any other arrangements, which it would be reasonable to ask Parliament to make, for retiring MPs.

  3.  The only real problem I have had since retirement is putting on weight but I am not sure if this is something on which you could offer advice!

GARETH THOMAS

  1.  I was defeated in the election (ie I was not a retiring Member). I found the "Fees Office" staff to be very helpful and Mr Andy Martin from the Fees Office came to see me in the House a couple of days after the election. He gave me a comprehensive and helpful account of the procedures for claiming the winding up allowance. My experience of the help and advice provided by the staff was very good. I can confirm I was given sufficient time to vacate my office.

  2.  One criticism I have was that the resettlement grant was not paid sufficiently speedily. After an election I suppose many Members find themselves "stretched" financially. As I recall, although I was informed that I could get the resettlement allowance by the end of May—this did not happen. I had to phone the Fees Office up for an advance payment which they agreed to—of I think half the sum. I received the balance at the end of the following month.

  3.  It seems to me that receiving the resettlement allowance promptly is crucial to ensuring that defeated Members don't have too bad a time of it.

  4.  I can say my former members of staff received redundancy payments, bonuses etc in a very efficient and speedy manner—in that sense I suppose the service was more effective for them than Members. My understanding is that the Fees Office had to ensure that all Members had settled their affairs (signed the requisite forms, paid the Refreshment Dept etc) before a cheque "run" could be authorised.

  5.  I can confirm that the resettlement allowance is very important for people like myself. I recommenced practice at the Bar in early July—and I was lucky to be able to do this at the age of 50/51. Cash flow has been critical and the resettlement grant was crucial for me. Long may it continue!

MR SIMON THOMAS

  1.  I was the Plaid Cymru the Party of Wales MP for Ceredigion between February 2000 and the General Election in 2005.

  2.  Though the post of MP is unique, in this submission I seek to compare my experience post-election with similar experiences in the real job market and knowledge of redundancy situations faced by others, such as my constituents.

LONDON OFFICE

  3.  The time allocated to vacate Westminster is completely inadequate, particularly for Members living at considerable distances from London. Many of my own files remain in colleagues' offices.

  4.  Help should be given to ex-Members to:

    —  Remove material.

    —  Destroy correspondence in London.

  5.  Consideration should be given to allowing ex-Members limited security access to their old offices post-election so that they can be cleared out. Members of smaller parties may not have colleagues who can sign them in to the building and accompany them all day in order that this work can be carried out. Alternatively, the House should simply arrange for offices to be packed up and shipped back to the constituency.

DATA PROTECTION

  6.  The advice received was confusing. I took the decision that the safest course of action was to destroy all correspondence. This created some dismay among constituents.

  7.  The advice relating to material stored on computers was that the PCD would remove computers and clean them. To date, I have received no contact whatsoever from PCD and parliamentary computers remain in the constituency. They are stored only on the sufferance of colleagues and I have no control over them.

LEGAL CONTRACTS

  8.  Members enter into binding legal agreements to serve their constituents, for example in renting offices or leasing office equipment such as photocopiers. I was able to use the winding-up allowance to buy my exit from such contracts. However, consideration should be given to providing legal advice to ex-Members and ensuring they and their staff face no penalties for having contracted liabilities to serve constituents.

STAFF

  9.  The advice received on making staff redundant and payments was reasonably clear. There should, however, be advice available to staff regarding preparation of CVs, job searching, etc. Any other employer would provide such information for staff being made redundant.

  10.  Indeed, it appears archaic that now staff are employed directly by the House and not by Members, that ex-Members are required to decide upon redundancy payments and other employment matters.

MEMBERS

  11.  I can think of no decent employer who would abandon ex-employees in the way the House turns it back on ex-Members.

  12.  Ex-Members should be given:

    —  Pensions advice.

    —  Advice on any entitlement to benefits.

    —  Help with job seeking, CVs, interview techniques etc.

  13.  Even a Member serving just one term will have been out of the job market for several years and in any comparable profession facing redundancy would receive support and advice in changing careers.

  14.  Another small, but appropriate, consideration would be for retiring and defeated Members to receive a letter from the Speaker on behalf of the House thanking them for their work.

OTHER MATTERS

  15.  Though payments to ex-Members are outside the scope of this inquiry, I would like to bring to the Committee's attention the lack of clarity regarding the interaction of payments with other entitlements. From my own experience, it appears that there is no-one in DWP who knows how the resettlement grant should be treated with regard to entitlement to JSA and payments of NI. This would be simple to sort out and agree so that in the future ex-Members could approach the DWP with confidence.

  16.  It is particularly galling that the weeks—it could be up to three months—that an ex-Member must spend prioritising the redundancy of his or her staff are not taken into account by the DWP and in effect, according to the current interpretation of regulations, ex-Members are considered to have been in employment during that time even though they are neither paid nor entitled to the resettlement grant.

BRIAN WHITE

  I made provision for removing most of my personal stuff from my House of Commons office prior to the election so there was no problem in just telling the staff to bin everything in the office which I would have used had I been re-elected but was of no use when I wasn't. That side of it went very smoothly and I returned keys, passes, season tickets etc with no problems.

  The main problem area was the lack of communication about how to shut down the computer system and leaving PDVN. We were told that we would have a month and then they would tell us what to do. Given that I needed to switch the broadband at home from the Parliamentary network into a business one I found the lack of information frustrating and then when the service was withdrawn it was done with no notice which caused a problem with my Internet Service Provider which took several weeks to resolve. Also the computers in my office were shutdown in June as per the instructions that PDVN would cease after one month. We asked what would happen to the machines and were told they would be collected. They never were and we waited and waited and this was despite several phone calls asking what was happening. Eventually when the office was cleared they were disposed of but clearer guidelines on what to do and when to do it would have been appreciated. I do not blame the help desk for this as it was evident that they had not been told what was happening.

  Also the switch off of the telcoms side of the office was not smooth and despite calls to the help desk they were not clear what was happening. Eventually we gave up and just arranged the changes to suit ourselves. I have no idea whether this was the correct thing to do or not but was the only option when you could not get full information from the House authorities.

  A number of people have tried to get hold of me since the election who only had my Commons email. They eventually found me through the Labour party webpages but providing a directory on the Parliamentary web pages giving details for contacting ex-members (where they want it and provide the information) would be helpful.

  We had a couple of leases for equipment where the time frame stretched beyond the close down period with the result that I ended up paying for these out of my own pocket. The amounts were not vast but it does highlight an area where the current arrangements are deficient. Obviously there is the danger of abuse but where this situation occurs it would be better to be able to agree payments with the House authorities rather than simply having a rigid time cut off.

  Whilst the issue of security of the Palace is important I think that the question of the 10 year rule for ex-members to qualify for a pass to visit the House should be looked at again. It should be replaced either by a separate category for ex-MPs which a previous Member automatically qualifies for by virtue having served a term or if it is thought that some time period is still required then at least by replacing the 10 years with two Parliaments.


 
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