Select Committee on Communities and Local Government Committee Written Evidence


Memorandum by the National Landlords Association (NLA) (SRH 23)

  The Committee's inquiry into the supply of rented housing is necessarily wide-ranging. In our response we intend to focus on the aspects which affect our members most closely: the role and effectiveness of private rented housing in meeting housing needs and the effectiveness of housing benefit as a means of providing access to rented housing to those in need.

1.  BACKGROUND: ABOUT THE NLA

  1.1  The National Landlords Association is the largest single landlords association in the country. It has members right across the United Kingdom, including five special corporate members, Birmingham Midshires, Bristol & West, Mortgage Express, Mortgage Trust and Paragon, and 40 local authorities who are associate members.

  1.2  The NLA protects and promotes the interests of private landlords of residential property and represents their views to government, local authorities and the media. The NLA seeks a fair legislative and regulatory environment for the private-rented sector while aiming to ensure that landlords are aware of their statutory rights and responsibilities. It campaigns to raise standards in the private-rented sector whilst fostering a professional and amicable relationship between landlord and tenant.

  1.3  We deplore, and do what we can to dispel, the notion of the "get-rich-quick" phenomenon of speculative investment. The NLA believes that property investment is a long term proposition which must be managed properly and that private landlords must make themselves aware of the regulatory and commercial environment in which they operate. We offer our members the services they need to achieve this via, for example, our advice line (which is available to members every day of the working week) and bi-monthly magazines.

2.  THE ROLE AND EFFECTIVENESS OF PRIVATE RENTED HOUSING IN MEETING HOUSING NEEDS

2.1  What is the role of the private rented sector in meeting housing needs?

  2.1.1  The private rented sector offers a vital supply of housing which complements the role of social housing and owner-occupation. Private rented stock varies from houses and flats at the top of the market to houses in multiple occupation rented to students and housing benefit tenants.

  2.1.2  The flexible nature of private tenure makes it ideal for accommodating people for whom property ownership is not an option at the moment but who do not want or need a long-term social tenancy. Private renting is used by young professional people and students: people who cannot afford to buy (or whose lifestyles do not suit home ownership) although they may aspire to do so in the future.

  2.1.3  Probably the most significant contribution that the private rented sector makes is to labour mobility in this country. This is an essential contribution that has been recognised by ministers.

  2.1.4  The sector provides homes for people visiting or staying in this country whose homes are elsewhere, from international business workers and their families to migrant workers from Eastern Europe and elsewhere.

  2.1.5  In addition, the growth of a flexible private rental market has enabled UK workers to move across the country for work while maintaining a home for their family elsewhere. If they make the long-term decision to move to another area for work the flexibility of the sector enables them to sell their home and rent in the new locality for the short-term, getting to know the neighbourhood and buying once they are confident of the area they wish to live in.

  2.1.6  At the same time as providing an alternative to home ownership, the private rented sector can also complement the accommodation that is on offer through the social housing sector. For several years privately rented housing has been used as temporary accommodation for those people which the local authority has a duty to house. Its role is now spreading beyond this. Local authorities are already entering into long-term leasing arrangements with private landlords under which the local authority will have exclusive use of a property for a period (usually up to five years) in order to place their suitable tenants.

  2.1.7  The growth of choice-based lettings schemes offers another route for greater involvement of the private rented sector in housing certain tenants who local authorities have a duty to house. We recognise that the private rented sector is not suitable for all housing applicants. Many local authority tenants will have support needs that are better addressed with a long-term social sector tenancy. However, for those who are capable of sustaining a tenancy in the private sector this may offer a better route than a long wait for a social tenancy. Local authorities, especially in areas of high demand, are taking measures to support the use of the private rented sector to house their tenants via the provision of rental deposits, rent guarantee schemes and other support packages for landlords and tenants so that tenancies can be sustained.

  2.1.8  Although the private rented sector does not offer the security of tenure of the social sector, it is not the case that tenants are inevitably evicted at the end of the initial six month tenancy. Provided that a tenant pays the rent and causes no damage to the property or nuisance to neighbours a landlord will continue to house them. The average tenancy is estimated to last around 18 months in the private rented sector and most tenancies are ended by the tenant moving elsewhere because of changes in their lifestyle. The private rented sector can provide the flexibility for tenants on housing lists who may not want or need to stay in one area for the long term. Some local authorities are also attempting to ensure longer tenure by offering generous packages to landlords who are prepared to grant guaranteed longer tenancies.

  2.1.9  The Government, in its enthusiasm for the extension of choice-based lettings schemes, has recognised the role that the private rented sector has to play in offering housing for housing list applicants and in its latest invitation for bids for Choice Based Lettings scheme it has made clear that it wishes to see initiatives which actively involve the private rented sector.

  2.1.10  We have concerns about the operation of the housing benefit system which may impede efforts to involve the private rented sector in the growth of choice-based lettings. These concerns are outlined towards the end of this response in our comments on the effectiveness of Housing Benefit as a means of providing access to rented housing to those in need. In particular the move towards Local Housing Allowance, paid direct to the tenant with no scope to change this arrangement, risks making this sector unattractive to private landlords.

  2.1.11  If the private rented sector is to participate successfully in choice-based letting schemes it is important that landlords are supported and given reasonable information about potential tenants' tenancy history. Housing providers in the social sector will share information about potential tenants particularly about their previous tenancies and whether antisocial behaviour has been a problem. This information must also be available to private landlords housing candidates on the housing list. Private landlords are unlikely to be encouraged to work with Choice Based Letting schemes if such schemes are perceived as a means of decanting bad tenants out of the social sector. This will particularly be the case if the private landlord incurs financial losses and damage to their property and reputation as a result.

2.2  The impact of the private rented sector on the overall availability of housing

  2.2.1  There have been allegations that the activities of private landlords in local housing markets affect the availability of properties for homeowners, particularly first time buyers. The Committee heard references to such fears in its earlier evidence sessions and these are mentioned in its report "Affordability and the Supply of Housing".

  2.2.2  We believe that there is little evidence that private landlords' investment decisions are responsible for pricing out first time buyers. We believe that the private rented sector is too small to have such influence. The Survey of English Housing shows that the size of the private rented sector has remained relatively static at around 10-12% of households (18% in London) since 1981 while the owner-occupied sector has grown by nearly 30% over the same period to 71% of households.

  2.2.3  We believe that there are too many other reasons for properties to be unaffordable to first-time buyers, many of which will have been heard by the committee during its first enquiry. In brief it is a problem resulting from young professionals incurring greater debts as students, demographic factors causing greater demand such as the increased trend for people to live alone (and living longer), immigration, and the reduced size of the social housing sector. At the same time the low number of new houses being built combines with the level of second home ownership in desirable neighbourhoods to lever up prices. (On this point it is worth noting that once a private landlord has bought a property it will be used to house somebody rather than being left empty when not in use by the owner, or rented out as holiday accommodation.)

  2.2.4  Finally, despite the growth of developments of flats marketed at the buy-to-let investor, many landlords will be looking to buy larger properties and are therefore not in direct competition with first-time buyers. On this point it is also important to recognise the role of landlords in bringing sub-standard properties back into use. Private landlords and investors will buy properties that require work to bring them up to standard, will spend time and money on doing that work to a high standard (including going through all the necessary planning procedures, building regulations etc) and will sell on at a deserved profit because they have increased the value of the property by their own work.

  2.2.5  It is unlikely that many first-time buyers will have the resources, experience, contacts or patience to be able to improve these properties. Furthermore if the property is a large one the landlord may decide to sub-divide it into flats which can then be sold on to first time buyers or rented, thus increasing the supply of housing. Private landlords have a vital role to play in bringing otherwise neglected properties back into use.

2.3  Affordability of the private rented sector

  2.3.1  A common complaint about the private rented sector concerns the rents that are charged. The Government's figures[72] show that the average weekly rent in the private sector is £117 compared to £54 for council tenants and £68 for tenants of registered social landlords. Given the wide variation in the size, type and location of private rented accommodation we do not believe this to be an unreasonable figure.

  2.3.2  The reality is that rents are dictated by the market. Potential tenants will be deterred by property which is at too high a rent in comparison to similar properties in the neighbourhood. The landlord will be left with an empty property which presents a problem of significant extra costs from maintenance and marketing but generates no income. It is true that private rents are higher than those in the social sector (in part because generous subsidies are available to RSLs and local housing authorities) but within the private sector the rents in a neighbourhood will be broadly similar for similar types of properties.

  2.3.3  Rent capping led to the decline of the private rented sector both in terms of size and quality and would do so again if it were introduced. It still exists in a minority of tenancies in the sector (6% of tenancies are regulated tenancies) [73]and presents significant problems where it exists.

  2.3.4  It presents problems for the tenants in that the rent does not cover the landlord's costs. Regulated tenancies are nearly 20 years old or more (the Housing Act 1988 brought them to an end). The capped rents do not cover the cost of maintenance of the property, let alone improvement. And since it is older tenants who will be in these tenancies some of the people most in need of decent housing are living in properties where the landlord does not have the money to provide it.

  2.3.5  If there is any form of rent capping in place it will increase the difficulty for landlords in funding maintenance and improvements via loans or mortgages secured on the properties. Lenders are highly unlikely to offer money on a property with a sitting tenant and declining rental income.

  2.3.6  Rent capping would simply cause the private rented sector to decline in both quality and quantity. Existing landlords would sell up and potential investors would never be able to get into the market because the buy-to-let mortgage providers would be certain to pull out of the market.

  2.3.7  It would have an adverse effect on homelessness figures as potential private tenants would swell the housing lists at the same time as less private housing would be available to share the demands placed on the social sector.

  2.3.8  It is worth noting that in Northern Ireland rent capping still exists for new tenancies and the Executive (or Northern Ireland department) is currently taking steps to end it for precisely the reasons that are outlined above.

  2.3.9  The Committee should note that the tenant currently does have the right, within the first six months of a tenancy, to apply to a rent assessment committee to determine the maximum rent that the landlord should be charging for the property. The committee cannot set a level beneath the market rent but if the current rent is excessive it can be brought down to a more reasonable level. The decision remains in force for 12 months.

2.4  Quality of the housing stock

  2.4.1  There has been a tremendous improvement in the quality of private rented accommodation on offer over the past 10 years. For the first time since at least 1996 a majority of private rented properties (52%) meet the Decent Homes Standard. [74]This may be only a narrow majority but it is a 15% increase in decent homes in the private rented sector since 1996, only 2% behind the social sector over the same period at 17%.

  2.4.2  The Government's Decent Homes Target for the private rented sector is by 2010 to have increased the proportion of private housing in decent condition occupied by vulnerable groups. The Government's own figures[75] show that there has already been a significant improvement over the past 10 years. 50% of vulnerable households in the private rented sector now live in decent homes. This is an improvement of nearly 100% since 1996 when only 28% of vulnerable households in the sector lived in decent homes.

  2.4.3  The improvement in the quality of private rented housing is due to a number of factors but chief among them is the introduction of the Assured Shorthold Tenancy as the main tenancy type in 1996. The shorter tenancies have given landlords the necessary periods of time to improve their properties and has provided the incentive for improvement: poor quality properties will remain empty for longer as potential tenants walk away, costing the landlord money. The AST has also given landlords the resources (via market rents) to fund improvements.

  2.4.4  The flexibility of the AST has also attracted back to the sector professional investors who want to manage properties properly and offer good quality accommodation. It is worth noting that in surveys 79% of private sector tenants say they are satisfied with their landlord and only 10% are dissatisfied. 71% are happy with the way the landlord carries out repairs and maintenance.

  2.4.5  Various measures are already in hand to continue to secure improvement in the sector. The growing use of accreditation schemes enables local authorities to recognise the work of responsible landlords who choose to become accredited. Accreditation and the use of landlords forums enable local authorities to engage with responsible landlords to keep them abreast of the regulatory environment in which they operate and provide financial assistance to make improvements to their properties.

  2.4.6  Landlords associations have a vital role to play in providing their members with the information and support that they need to manage their properties properly. Five of the biggest buy-to-let mortgage providers recognise this fact which is why they are special corporate members of the National Landlords Association and why they strongly encourage their borrowers to take up membership themselves. We believe that landlords who are operating outside the existing associations and acting alone, should be offered every incentive and encouragement to join a professional landlords association.

  2.4.7  In addition to these voluntary measures, the private rented sector is very highly regulated. In our view regulation should be used only as a last resort because it catches the reputable landlord, leaving the rogue operators to continue as before. In the long term we believe that the solution is for the industry to be self-regulating with a single representative body which could be the source of advice for Government on the impact of further intended legislation on the sector. Over 50 Acts of Parliament and over 70 regulations govern the private rented sector. This morass of legislation needs to be codified—a recommendation made by the Law Commission which we support.

  2.4.8  The most recent major piece of legislation was the Housing Act 2004 which introduced in particular, licensing of certain Houses in Multiple Occupation, a new housing fitness assessment regime (HHSRS) and tenancy deposit protection. The former two aspects came into force in April this year while tenancy deposit protection is due to come into force in April 2007.

  2.4.9  We have concerns about certain aspects of HMO licensing. The fee levels that are being charged by local authorities vary widely with some charging next to nothing while others are charging up to £1,500 for a five year licence. We can see that a cap on fees might have encouraged local authorities to charge to the maximum cap, regardless of their actual costs. However, the Government could have worked more closely with local authorities to ensure that greater transparency of the fee levels being charged.

  2.4.10  It is early days in the application of HMO licensing but it is important that local authorities are flexible in the way that they consider the treatment of HMOs. For the first time houses which are shared on a joint tenancy are being brought within the definition of an HMO but the needs of these properties and their tenants will be different to standard "bedsit" HMOs and this needs to be reflected in their treatment by local authorities. For example, while we recognise the importance of fire safety, we believe it is inappropriate for the same fire safety standards to be applied in houses where the tenants are living together as a group and where statistics show the fire risk to be only slightly greater than a family house. Local authorities also need to be flexible about the location of amenities such as kitchens and bathrooms within such properties. If they are not flexible then they will lose the low-cost accommodation as landlords sell up or let their shared houses as family homes instead, removing the need to comply with HMO legislation.

  2.4.11  We believe that local authorities should not be imposing higher standards than they would apply to their own properties or properties belonging to RSLs. In order to gain an HMO licence the property has to have suitable amenities for the number of tenants it is used to house. The Government's national minimum amenity standards have specified that for properties with five or more tenants a wash-handbasin should be provided in each room. We believe that this is unrealistic and unreasonable to provide in all HMOs. In a house shared by a group of friends on a joint tenancy this provision is unnecessary: provided that a satisfactory number of basins are available in or near other washing facilities the tenants will not have a problem in sharing them. In these circumstances the requirement to provide a washbasin in each room will give additional unnecessary cost as well as the increased risk of water damage in the longer term as plumbing problems develop.

  2.4.12  One of the next major regulatory developments in the future will be the introduction of Energy Performance Certificates which is due to take place in 2007. These will form part of the Home Information Pack for all property which is sold in the UK but a certificate will also be required for all property which is rented out. We are working with the bodies involved in the development of these certificates. Traditionally, it has been very difficult for a landlord to promote the energy efficiency of a property: the information has simply not been available to the landlord (who does not pay the fuel bills) and it has not been a key area of interest to potential tenants.

  2.4.13  We have worked closely with the Energy Efficiency Partnership for Homes and the Treasury on the development of tax incentives for landlords to improve the energy efficiency of their properties. This work continues in progress. A significant problem is the need to raise awareness among landlords of the tax incentives which are available to them and how to claim them. Provided that this problem is addressed we are confident that the tax incentives, together with the Energy Certificates, will encourage the improvement of energy efficiency in the sector. The energy efficiency certificates will include recommendations for measures that could be installed to improve efficiency. We do not want to see the certificates used to require measures to be installed, especially if this requirement was targeted at private landlords alone.

  2.4.14  We have concerns about the more general tax situation for private landlords. We recognise that taxation anomalies exist (for example with regard to Capital Gains Tax) and need to be addressed However, this is a very complex subject and we believe any consideration of the taxation situation should take place in the context of a proper economic assessment.

3.  EFFECTIVENESS OF HOUSING BENEFIT AS A MEANS OF PROVIDING ACCESS TO RENTED HOUSING TO THOSE IN NEED

  3.1  The effectiveness of housing benefit is an issue of key concern to our members. In a survey carried out in December 2005, 13% said that said that local authority administration of housing benefit was a cause of concern to them.

  3.2  57% of all those surveyed said that they would not be prepared to let to housing benefit tenants. 46% of this group had let to housing benefit tenants in the past and were therefore answering from experience.

  3.3  Nearly 44% of those who were not prepared to let to housing benefit tenants gave as a reason the risk of rent arrears as a result of local authority maladministration. Of those who had let to housing benefit tenants in the past and were not prepared to do so again 47% had faced problems with local authority maladministration of benefits.

  3.4  Even among those who were prepared to consider letting to housing benefit tenants again 41% of the group had faced problems with local authority administration.

  3.5  Housing Benefit administration must be improved, especially if the private rented sector is to be included successfully in choice-based letting schemes. Many of those accessing the private rented sector from CBL schemes are likely to be in receipt of housing benefit. If landlords are to continue offering their properties through CBL schemes there must be clear support for the benefits applications of tenants accepted through the schemes. Delays in payment or other problems will damage trust in how the scheme is run.

  3.6  Our members also have deep concerns about the Welfare Reform Bill. Under this legislation it is proposed that housing benefit in the private rented sector will be replaced by Local Housing Allowance. This will normally be paid direct to the tenant, based on local average rents and with the recipient able to keep up to £15 a week where their rent is lower than the LHA payment. This differs from the current housing benefit system where payments are normally made direct to the landlord, the benefit payment is specific to the property and the payments can only be used to cover rent. The Government intends that paying LHA to tenants will encourage financial responsibility and give them greater choice. LHA has been trialled in 18 Pathfinders around the country starting in 2003.

  3.7  Local Housing Allowance paid direct to the tenant will remove the security of steady rent for the landlord and will make housing benefit tenants an increasingly unattractive option. Most tenants at present are happy to have their housing benefit paid direct to their landlord, since this ensures their rent is always paid.

  3.8  From the same survey of our members carried out in December 2005, 55% of those who were not currently prepared to let to housing benefit tenants gave as a reason rent arrears owing to the tenant not paying rent. Of those who had let to housing benefit tenants in the past, 46% of them had experienced rent arrears owing to the tenant not paying.

  3.9  38% of those who had let to benefit tenants before and would be prepared to again had experienced rent arrears because the tenant had not paid rent. 58% of those who had let to benefit tenants before and would not be prepared to again had experienced rent arrears because the tenant had not paid rent.

  3.10  Under certain circumstances LHA will still be payable direct to the landlord. A tenant will have to be declared as "vulnerable" but this declaration will be the choice of the local authority and will involve a doctor and other agencies.

  3.11  The overwhelming message from our members is that unless they are sure of receiving the rent by receiving the benefit direct they will not be prepared to let to benefit tenants. Mortgage providers may also look poorly on housing benefit recipients—some lenders already refuse to mortgage properties used for housing benefit tenants and this condition may be increasingly used.

  3.12  The introduction of LHA is also likely to worsen the administration of benefits. Councils will have to set up parallel arrangements for LHA and housing benefit in the social rented sector. Furthermore, putting the responsibility on the tenant to manage their finances also puts the responsibility on them to negotiate their way through the complex bureaucratic maze which causes the delays in payment. With the landlord removed from the benefit arrangements an important safeguard against fraud is also eliminated.

  3.13  The NLA has also joined with a range of campaigning organisation such as Shelter and the Citizens Advice Bureau to call for an end to the Single Room Rate (SRR). This limits the Housing Benefit of those aged under 25, restricting their access to accommodation and often leading to shortfalls between the benefit paid and the market rent. The Welfare Reform Bill and the transition to LHA provides a good opportunity to end SRR for the benefit of both landlords and tenants.

  3.14  In order for the supply of private rented stock not to dry up to housing benefit tenants we believe it is essential that tenants should continue to have the right to request that their benefits be paid direct to their landlord. At the very least, there should be a national definition of "vulnerability" to ensure that landlords know that certain tenants will automatically be given the right to have the rent paid directly to the landlord.

  3.15  Consideration must be given to how landlords can better be protected from tenants who wilfully and without reasonable excuse fail to pass on their LHA by paying rent to their landlord. Finally, the levels of support for the scheme seen in the Pathfinders should be continued when the scheme is rolled out nationally.



72   Survey of English Housing Live Tables 2003-04. Back

73   Survey of English Housing Live Tables, 2004-05 Department for Communities and Local Government. Back

74   Source: English House Condition Survey 2003. Back

75   English House Condition Survey 2004.


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