Scope of the inquiry
3. During our inquiry we took oral evidence from
two District Judges, the Association of Personal Injury Lawyers,
Citizens Advice and the Law Society; and from Baroness Ashton
of Upholland, the Parliamentary Under Secretary of State and Mark
Ormerod, the Director of Civil and Family Justice at Her Majesty's
Courts Service. We received a number of written submissions, particularly
from the insurance industry. A number of Committee Members also
visited various county courts to observe the small claims procedure
in action.