Select Committee on Foreign Affairs Eighth Report


9  BBC World Service

Work in 2005-06

131. Like the British Council, the BBC World Service provided us with a detailed account of its work during 2005-06 as well as an advance copy of its annual report.[189] In July, Nigel Chapman, the Director, and Alison Woodhams, the Chief Operating Office and Director of Finance, BBC World Service, gave evidence before us.[190] Also, in July, we visited the World Service at Bush House which gave us a valuable opportunity to speak to several of its staff in its newsroom and its Arabic radio service.

132. Over the year, the BBC World Service says it has made the biggest strategic shift in priorities in its 70-year history but, nevertheless, it achieved a record-breaking audience figure. Nigel Chapman told us that the World Service's overall global audience had risen to its highest ever in 2005-06 despite the Service having to ride a "tiger of change" following its reprioritisation.[191] In 2006, the World Service closed ten of its languages services on radio in order to release £10 million of funds for reinvestment.[192]

133. In terms of the UK's international strategic priorities, Nigel Chapman believed the BBC World Service had a "pretty big role to play" in many of these.[193] He told us:

    I think we [the World Service] have a role to play in enabling, for instance, the world to be made safer from terrorism, improving governance and sustainable development. I think a strong media source of information for people in many societies helps that to happen, so I do think we have a central role to play.[194]

134. The BBC World Service also reports on a range of major new stories which it has covered over the year from Hurricane Katrina to the South Asia earthquake.[195] Last year its programmes received a number of awards. It won a Sony Gold award in a news feature category for a special series, Return to Sarajevo, and a best radio documentary award for an assignment, Message from Mavembo, at the One World Media awards.[196] Other areas highlighted included:

  • the number of users of BBC's international online sites rose by 50 per cent in 12 months;
  • FM coverage was attained in 150 capital cities, up from 145 a year ago; and
  • the continuation of efficient management, ensuring maximum allocation of resources to programme making.

Radio audiences

135. The World Service is required to report on a number of public service agreements to the FCO annually as part of the accountability process. These measures underpin the World Service's aspiration to be the best-known and most respected voice in international radio and online broadcasting. National surveys are carried out in a range of countries in order to update the global audience figure and to assess performance against its targets. For 2005-06, the BBC World Services told us that its overall weekly radio audience reached a record 163 million listeners, an increase of 10 million on the previous high recorded in 2001.[197] Audiences grew significantly in Indonesia, India and Sri Lanka, although they fell back in Bangladesh, Egypt and Pakistan.[198] Audiences for the English language service have risen to 42 million, up from 39 million last year. In Africa and the Middle East, the number of listeners has increased by 7.6 million to 73.6 million.[199]

136. During evidence, we asked the World Service what the reasons were behind the reductions in its audiences in Pakistan and Bangladesh. In Pakistan, we were told, the Pakistani regulator had prevented one of the World Service's main partner stations from broadcasting BBC Urdu's programmes.[200]

On the decline in Bangladesh, Nigel Chapman explained:

    The audience in Bangladesh has always been volatile. It went down quite a lot after the Iraq War, it then came back up again and it then went down again. What we are finding there is that, partly through the impact of television, people are listening every month but they are not listening every week […] so they are not being counted, they are falling off the edge, and we have got to get them to listen more often. The second issue about Bangladesh is distribution. We need to be on FM distribution in Bangladesh.[201]

137. The World Service says its programmes continued to command the highest scores for reputation, trust and objectivity in most markets when compared with its international competitors.[202] The exception was Egypt where CNN was ahead on objectivity among opinion formers.[203] In 2005-06, the World Service exceeded its targets for reach, objectivity and relevance but narrowly missed the target for awareness. Nigel Chapman told us:

    Reputation is as important as reach […] we are the leading international broadcaster in most of the markets that we measure, for things like objectivity, trustworthiness, relevance to the audience. Those qualitative values […] are as important in assessing your success as the sheer number of people who use you. If we start to see deterioration in those performance indicators, even if it meant we got lots more people using us, that would not be a satisfactory story.[204]

It is evident to us that, in 2005-06, the BBC World Service maintained its first class reputation for the quality of its programmes and news coverage.

Financial management

138. In 2005-06, the World Service's grant-in-aid funding increased by £14 million to £239.1 million.[205] Its operating expenditure for the year reflected savings of £7.1 million which arose from new digital working practices and savings in distribution and transmission costs.[206] As a result of these savings, additional money was invested in enhancing programming and services in the Middle East and the wider Islamic World, expanding online support of language services and extending distribution on FM around the world.[207]

Foreign language television services

139. The BBC World Service believes there is now a strong case for a television presence in languages other than English in markets where radio is being superseded as the main means of receiving information, and where new media still have limited impact.[208] For this reason, the introduction of an Arabic television channel has been a key goal for the World Service for several years. The FCO has acknowledged that the World Service will need to react to changing audiences' demands and, in its response to Lord Carter's review, indicated that the BBC should explore options for developing a television arm of the World Service.[209] On the funding needed for these new services, the Government told us that the FCO and the Treasury would maintain a regular dialogue over "the opportunities and costs associated with various projects".[210]

140. The World Service says the Arabic television service is a crucial and necessary step for the BBC in order for it to remain successful in a market where television is becoming the preferred medium for news and information.[211] Initially, the plan is for the new channel to broadcast for 12 hours daily throughout the Middle East, although the World Service sees its "ambition" as extending this to 24 hours.[212] The channel is scheduled to go live in the autumn 2007. We were told, it is "on track and on time".[213] But, as Nigel Chapman remarked, the question will be whether in a year's time this remains to be the case. Over the course of the next year we will follow the progress being made in setting up the new Arabic network with interest.

141. The World Service believes the quality of the BBC Arabic television service will be better than that of its rivals in terms of the independence and impartiality of its news coverage and the international perspective it will bring to world news.[214] The problem is, of course, if the Arabic news service runs for only 12 hours a day, what happens if a news story breaks outside its broadcasting hours. On this point, Mr Chapman told us:

    It would depend upon the scale of the story. On the morning of a major story, if it was flagged up in advance, I think we would have to rush things together and start early on that particular morning. The trouble with news is that it is not predictable, it is unexpected, and you do not have that kind of nice easy run-in period, and therefore I would very much like to see this gap closed, yes, I think it would add strength to the offer. All I can say to you is that I keep on arguing the case.[215]

142. In 2007, a 12-hour television service is expected to cost £19 million per annum to produce and the World Service has calculated that it would cost an extra £6 million to move from a 12 to a 24 hour service.[216] Following a reprioritisation, the Service has found only the money to broadcast for 12 hours a day with the funding coming from a combination of efficiency savings and the monies released from the closure of several of its radio language services.[217] On finding the extra monies to fund a 24-hour service from the Service's existing budget, Nigel Chapman told us:

    I think we have gone far enough in terms of reprioritisation inside the World Service's limited resources. £6 million on one level does not sound very much but it is the budget for eight or nine language services in the World Service. There is neither a case nor an appetite for further closures of language services to fund that gap.[218]

The cost of increasing to 24-hours would largely be made up of staffing costs and would equal around one-third of the current running costs of £19 million (in the region of £6 million); around 30 per cent extra funding would give twice the broadcast time.[219]

143. In our Report on Public Diplomacy, we recommended that the BBC World Service explore the potential for subsidising the costs of the new Arabic television service through generating income via advertising and syndication.[220] The Government said that the BBC World Service had explored the potential for subsidising costs of the 12-hour service but that it had judged that commercial funding options were not feasible at that time. However, the Government said that it had no objection in principle to the World Service as a whole exploring options for generating such additional revenue.[221] When we explored this funding option further with the World Service, Nigel Chapman explained:

    We did consider the whole issue of commercial funding when we put forward the bid in the first place and the truth is that the range and source of commercial advertising revenue that is in theory available to the BBC for an Arabic TV service is limited, and even taking money to do a hybrid to get some of it funded by commercial and some of it funded by public money, raises all sorts of issues and given the source of a lot of the advertising revenue and the societies which it would come from, I think it would cause us editorial difficulties.[222]

When we asked the World Service whether it had sought a supplementary grant from either the FCO or the Treasury to cover a full 24-hour service Nigel Chapman told us, "We have over the last two years made a number of requests in this area and they [the Government] are very aware of our request."[223]

144. In April, we recommended that the BBC World Service together with the FCO review the new Arabic channel's funding and performance in the period leading up to its first anniversary to ensure that it was adequately resourced and to determine whether extra funding should be provided by government to enable the channel to become a 24-hour service.[224] The Government said it would keep the funding position under close review.[225] However, we are concerned that not funding a full round-the-clock service from the beginning risks jeopardising the service's long-term success. Al Jazeera and Al Arabiya both broadcast 24 hours a day, seven days a week.

145. In addition to starting an Arabic television channel, the World Service has also been holding separate discussions with the FCO about a BBC Farsi television service. We were told that both parties agreed that, prima facie, there was a strong broadcasting case for its introduction.[226] However, Nigel Chapman said it was now up to the FCO to "persuade the Treasury" that it was a "good idea" and for the Treasury to grant the additional funding required as he could not reprioritise any further.[227]

146. In July, in our Report on Foreign Policy Aspects of the War Against Terrorism, we recommended that the Government "seriously consider funding a Farsi BBC television service".[228] We therefore wholly welcome the announcement by the Chancellor on 12 October that the Government has agreed to grant the World Service an extra £15 million a year to cover the costs of a new Farsi television service from 2008. The channel will be a free satellite service and it will broadcast initially for eight hours each evening.[229]

147. We believe that the Government was right to recognise the special case of the Farsi service in granting it funding outside of the comprehensive spending review but we believe a similar exceptional case exists for allowing the Arabic service to extend to 24 hours a day from its outset. In an environment where there are already well established news broadcasters, we believe it will be essential that the BBC World Service competes from day one with them on an even-footing. What is by the standard of public expenditure a small amount of money, could have a potentially huge benefit. We recommend that in view of the central importance of BBC World Service's new television service in Arabic to a range of key government policies, the Government make an exceptional grant, outside of the regular Spending Review process, of the £6 million required to enable the Arabic service to broadcast, not for only 12 hours a day as planned initially, but for 24 hours a day from its inception.



189   Ev 42-48 Back

190   See: Ev 48-58 Back

191   Q 109 Back

192   Ev 42 Back

193   Q 123 Back

194   Q 123 Back

195   Ev 44 Back

196   Ev 44 Back

197   Ev 43 Back

198   Ev 43 Back

199   'BBC World Service records its best listening figures despite cuts', The Independent, 15 May 2006  Back

200   Q 133 Back

201   Q 133 Back

202   Ev 43 Back

203   BBC Annual Report and Accounts 2005/2006, page 51, available at www.bbcgovernors.co.uk Back

204   Q 119 Back

205   BBC World Service Annual Review 2005/2006, July 2006, p 43 Back

206   Ibid, p 42 Back

207   Ibid Back

208   Ev 43 Back

209   Cm 6840, p15, para 18 Back

210   Cm 6840, p 10 Back

211   Ev 43  Back

212   HC (2005-06) 903, Ev 51, para 3.2.1 Back

213   Ev 142 Back

214   HC (2005-06) 903, Ev 56 Back

215   Q 148 Back

216   HL (2005-06) 128-II, Q 858 Back

217   HC (2005-06) 903, Ev 51 and Ev 57 Back

218   Q 147 Back

219   HL (2005-06) 128-II, Q 858 Back

220   HC (2005-06) 903, para153 Back

221   Cm 6840, p 10 Back

222   Q 155 Back

223   Q 157 Back

224   HC (2005-06) 903, para153 Back

225   Cm 6840, p 10 Back

226   Ev 43 Back

227   Q 160 Back

228   HC 573, Foreign Policy Aspects of the War against Terrorism, Foreign Affairs Committee, Fourth Report of Session 2005-06, para 361 Back

229   'World Service gets £15 million to launch Farsi TV Service for Iran', The Financial Times, 11 October 2006  Back


 
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Prepared 8 November 2006