Select Committee on Foreign Affairs Minutes of Evidence


Letter to the Chairman of the Committee from the Permanent Under Secretary of State, Foreign and Commonwealth Office

Foreign and Commonwealth Office Departmental Report 2004-05 evidence session—further information

  I have seen Steve Priestley's letter of 28 October to Chris Stanton. Our responses to the Committee's oral and written questions are as follows:

1.  COLLINSON GRANT

Question 1.   (a)  With what elements of the Collinson Grant analysis do you disagree?

  Answer:  As I said to the committee, I accept many of the conclusions but not all of the analysis of the Collinson Grant report. I do not accept the root and branch criticism of the FCO. The FCO commissioned the report because we are conscious of the need to change, modernise and reform and have been for the last few years We also commissioned the report to help the FCO meet its SR2004 commitments to further improve our operations and our systems and to fulfil a demanding efficiency agenda.

  We have made significant progress on change in recent years. We are focusing our resources more around strategic priorities: We are more adaptable in shifting resources to where they are needed. We have a greater focus on service delivery. We are more open, working more closely with other government departments and external partners such as NGOs. As I said in my testimony to the committee, I reject the proposition that the FCO lacks the necessary core diplomatic and political skills. We have a large number of people doing high grade work in difficult and dangerous places.

  We accept many of the recommendations of the Collinson Grant Report. A number of them, such as the review of the HR and Finance functions, we are already implementing. Some of them we believe to be ill-founded. The report, for example, proposes savings through reducing the resource deployed on briefing MPs before overseas visits, or providing briefing to British business.

Question 1.  (b)   What are the other "three strands of work" referred to in your Answer to Q4 received from the FAC on 25 August 2005. Can we receive reports on these strands?

  Answer:  The FCO has agreed with the Treasury an efficiency plan designed to achieve an £87 million reprioritisation target as part of the SR 2004 settlement. The work of Collinson Grant was intended to help deliver that target. The report on efficiency, effectiveness and the control of costs represents one of four strands of work that Collinson Grant were commissioned to undertake. The others were a Process Activity Analysis of the FCO's operations; a comparative analysis of the FCO's expenditure; and an analysis of the FCO's organisational structures. These latter three strands were delivered by databases rather than by reports.

  Based upon self-completed questionnaires from a large number of FCO staff in the UK and overseas, the Process Activity Analysis breaks down the activities of staff in all grades into process activities (eg initiating submissions, managing staff, budgeting). The comparative analysis of the FCO's expenditure contains cash expenditure broken down by type of expenditure and location (eg travel expenditure in Africa, electricity in New York). The analysis of the FCO's organisational structure provides a database on management workloads, organisational spans (ie the number of subordinates managed by staff at each level and the number of management levels in each organisation) as well as a hierarchical breakdown of the FCO.

  The information is in the form of a database. It is therefore not possible to send it to the Committee. I am happy to invite members of the Committee to visit the FCO to look at the database itself and interrogate it as they wish. The database is held in Finance Directorate (contact Rod Bunten in FPPD on 020 7008 1058)

Question 1.  (c)   The Collinson Grant Report highlights considerable slippage in the efficiency programme to date. The initial plan was to deliver £10.7 million by the end of 2004-05, in September 2004 this was cut to £6.3 million. The target for 2005-06 was cut from £55.8 million to £32.7 million. Is the FCO confident that it will achieve its efficiency plans?

    —  What was the actual saving made in 2004-05?

    —  What is the current target saving for 2005-06?

  Answer:  The Collinson Grant report was not originally intended for external publication. Thus, resources were not devoted to ensuring that it was completely error free, providing those errors were not critical to the conclusions of the report or detrimental to its value as a management tool. The section referred to above is one area where the Collinson Grant report contained inaccuracies. These are explained below.

  The targets specified in the Collinson Grant report against which they suggest the FCO efficiency plan has slipped were erroneous due to a mixture of incorrect calculations, double counting and including projects/savings figures that did not find their way into the final efficiency programme. In detail these errors are:

    (i)  The report refers to £55.8 million target in 2005-06 in its text, the detail for which is given in the report's Appendix 5. The corresponding figure given in this appendix is £50.8 million suggesting a typographical mistake of £5 million.

    (ii)  A further error appears in arriving at the £50.8 million quoted in Appendix 5. Totalling the savings quoted for each project in the table actually sums to £47.3 million. The error appears to be due to incorrect subtotalling of the 3 projects under "Elements with links to CG study" which add up to £16.5 million not the £20 million quoted.

  The remaining differences between the "corrected" £47.3 million detailed in 2005-06 in the CG report and the £38.7 million agreed with HMT in our efficiency plan are accounted for as follows:

    (iii)  Appendix 5 of the CG report lists projects "Major contract service", "OGD" and "Workforce efficiencies". Earlier drafts of the efficiency plan did mention such projects, but those projects have since been rolled into other projects, with which they overlap. Including them separately leads to £4 million of double counting.

    (iv)  Targets for a number of the projects quoted in the report are different from (mainly higher than) those towards which project managers are working. It is unclear the exact reasons for this, but may be due to CG working to earlier drafts of the projects. The overall annual targets as agreed with HMT have always remained constant, but targets for individual projects fluctuated slightly in the early days of the efficiency programme as project planning advanced and it become clearer what individual projects could realistically deliver. Quoting the higher targets for individual projects leads to further double counting.

  As part of the 2004 Spending Review the FCO agreed with HMT to make efficiency savings in its core (ie excluding British Council and BBC World Service) expenditure of £4.7 million in 2004-05 and £38.7 million for 2005-06. The actual for 2004-05 was £6.6 million, thus exceeding the target. In 2005-06 we are confident of reaching £39 million, which will be marginally above target.

Question 1.  (d)   Why is the CG report not on the internet and can it be published there?

  Answer:  The Collinson Grant report is on the Internet. It was published on the FCO website on 4 August 2005. It can be found at http://www.fco.gov.uk/Files/KFile/CGReportFinal,0.pdf

Question 2.   Seventy per cent of FCO's expenditure is classified as administrative expenditure, even though much of this relates to front-line services. A Treasury PES a few years ago encouraged all departments and agencies to review their expenditure and to move anything related to front-line services into programme expenditure. Has the FCO done any work to identify which staff in its Posts abroad are directly involved in delivering front line services, with a view to reclassifying the expenditure as programme, thus allowing it to use programme efficiency savings elsewhere to support the work of Posts?

  Answer:  The question of reclassification of FCO expenditure overseas from administration to programme was raised with the Treasury in SR04. The FCO suggested that all overseas work should be classified as non-admin, since all staff overseas are involved in service delivery. The Treasury have only agreed to allow us to re-classify Consular and Visa work. We hope that it will be possible to reconsider this issue in the context of the Comprehensive Spending Review. (For the committee's information 95% of the savings in the FCO's efficiency programme derive from the FCO's administration budget rather than from its programme spend.)

Question 3.   Consular access to New Orleans after Hurricane Katrina

  Answer:  Consulate staff first sought access to New Orleans on 30 August, the day the levees broke and followed this up in the days thereafter. They were told by the Louisiana State authorities that advice from the Louisiana Police, the National Guard and the US State Department was that they should not seek to enter New Orleans. They did not speak to the Mayor of New Orleans as they considered the competence to lie with the State and Federal authorities. At that time there were serious law-and-order problems in New Orleans and the authorities believed the risk of harm befalling our staff was too great, and they lacked the resource to provide the requisite protection. Nor would the US government relief agencies have welcomed foreign representatives on the ground there, potentially adding to their problems.

  Our staff did, however, deploy to several other locations, in particular Baton Rouge, Houston and Dallas, where the authorities told us evacuees were being channelled. And as soon as they were allowed, staff began making daily visits to New Orleans from the Baton Rouge office. The UK team was the first to enter New Orleans on 4 September, when the US authorities gave permission to foreign missions to do so. We and the Irish were the only foreign consulates on hand in Dallas when 27 British and some 40 other foreign nationals arrived there from the affected area on 2 September.

  The Foreign Secretary has written separately to you about our response to Hurricane Katrina. His letter included a detailed account of our efforts to enter New Orleans.

Question 4.   Request to see Consular Guidance

  Answer:  We enclose copies of our consular best practice publications, the Consular Handbook and the Consular Desk Guide, all of which are available to all consular staff on an internal basis, and a copy of our Emergency Planning Guidance. The Consular Handbook has been produced for consular staff overseas. The Consular Desk Guide has been produced for consular officers based in the UK and is less detailed since UK-based staff benefit from a wider range of expertise in London. The best practice publications cover our most up to date policies on consular assistance issues and are the main foundation of our consular training courses. The publications are underpinned by Diplomatic Service Procedure (DSP). However, parts of DSP are now out of date as they have effectively been replaced by the best practice guides. Consular Directorate is therefore looking to set up a rolling exercise to review all our consular guidance and best practice volumes and create a more coherent, single volume. This is likely to be completed by spring 2006.

  These documents are internal guidance for staff, and therefore have not been released to the public. In the interests of transparency, the Government made a manifesto commitment to set out in a comprehensive guide to our consular assistance. The Guide, which the FAC has seen, was launched for consultation in draft form by the Foreign Secretary on 20 October 2005. The draft Guide was carefully reviewed by Government lawyers bearing in mind its status as a public document and the need to manage public expectations about the consular assistance that we can provide. The same is not the case with these documents, which were not drafted with the intention of publication—firstly because they focus on internal issues such as best practice and specialist advice regarding delivery of assistance in particular situations rather than general policies about the assistance we provide, and secondly because they need to be frequently updated in order to reflect changing circumstances, policy developments and lessons learned. In order for us to be consistent in the message that we give to the public about the core assistance that we provide and to ensure that we do not raise public expectations unrealistically, we have taken a policy decision not to publish these documents, but I am happy to share them with the Committee on the understanding they will not be released.

Question 5.   Failure to meet PSA Targets (i) Passports

  Target:  "to issue 95% of passports overseas within five working days"

  Answer:  The Committee noted that we had failed to meet our PSA target during 2004-05. Our GenIE passport issuing system has enabled us to produce fraud-resistant, machine-readable passports overseas but at the price of extended processing times. We recognised at the time of the GenIE rollout in late 2003 that we would need more than five working days to process passport applications at peak times of the year at our largest passport issuing posts. Accordingly, we negotiated a revised 10-day PSA target with HM Treasury in the summer of 2004 as part of the 2004 Spending Review. This enabled the FCO to begin working to the same timeframe for passport issuing as the UK Passport Service (UKPS) from 1 April 2005. The 2004-05 statistics before the Committee were produced under the five-day target agreed as part of the 2002 Spending Review. With the revised target in place, we expect to meet the PSA target for GenIE passport issues during the current financial year.

  PSA Targets:  (ii) Births and iii) Deaths Registration

  Target:  "98% of birth registrations carried out within five working day from receipt of correct fee and correctly completed application" Result: 95.78%.

  Target:  "98% of death registrations carried out within three working days from receipt of correct fee and correctly completed application" Result: 96.19%.

  Both targets are particularly challenging due to the relatively small number of registrations undertaken. It only takes a few failures to lead to an overall target miss (five days (births) and three days (deaths) respectively). And for these, the principal cause is:

    —  Insufficient documentary evidence:

    (a)  Deaths (17 failed from 446)—for example, there may be a delay in receiving the death certificate issued by the local authorities; there may be a lack of evidence of the deceased's claim to British nationality, eg full birth certificate or full British passport or certificate of naturalisation or of registration as a British national. There may be a delay in obtaining the original documents that are required.

    (b)  Births (364 failed from 8,620)—staff need to see satisfactory documentary evidence which establishes both the facts of the birth and the citizenship of the person whose birth is to be registered. Delays (known to be a particular problem in Pakistan, China and Turkey, where nearly half these failures occurred) may result whilst the original documents are obtained.

    —  If staff have reason to doubt the validity of supporting documentary evidence, eg marriage certificate, they must refer to Passports and Documentary Services Group in Consular Directorate, London, before registering (even if the birth may be registered by virtue of the mother's citizenship). This will cause delays.

    —  Some Consular posts do not have a Registration Officer who is able to carry out birth/death registrations. Such Posts have to forward applications to a larger hub Post to register and return to the spoke Post to pass back to the customer. Delays will occur because of the travelling time; using FCO facilities or local postal services. Customers are given the choice to use express delivery services, eg DHL, but they have to cover the extra cost involved.

  PSA Targets (iv) Detainees

  Target:  "98% of detainees contacted within 24 hours of notification of arrest, and detainee visited as soon as possible thereafter if the detainee wishes." Result 96.67%.

  In 2004-05, FCO consular staff contacted detainees within 24 hours of arrest in 96.67% of cases, narrowly missing the target. Those cases when detainees were not contacted within 24 hours of arrest were spread across consular Posts throughout the world. Detainees were not contacted within the target time for a variety of reasons, including local conditions in some countries (eg difficulties in contacting detainee by telephone or post due to poor facilities) and very large numbers of detainees at some Posts, eg in Spain. Where we experience difficulties in contacting detainees due to local conditions, we will always subsequently raise our concerns with the local authorities.

Question 6.   What annual savings in financial terms will be made by these closures and localisations of posts which you have just announced, and about which you have sent us a memo?

  The Written Ministerial Statement issued by the Foreign Secretary on 11 October was an update, including some minor changes, of the package of proposals of closures and localisations announced on 15 December 2004. Our estimate of savings remains as stated in the original Statement. The savings will come to some £6 million at 2004-05 prices and exchange rates. Of this figure £2.7 million will result from closures and localisations in Europe, £0.7 million from the Americas, £0.9 million from Africa and £1.4 million from Asia. In addition to these cash savings, human and other resources will be released for redeployment elsewhere. There will be some revenue from asset sales, although these will take time to realise.

Question 7.   Dublin—The Committee would like an update on the current position [on the Residence]

  Answer:  As the Committee will be aware, we currently occupy Glencairn. Work continues on the repurchase. We believe that it is better to retain Marlay Grange until the repurchase terms are finally agreed. It may also be worth clarifying that, under an agreement made at the time of sale, we are not paying rent on Glencairn.

Question 8.   When considering the need to close Posts overseas, has the FCO evaluated the possibility of maintaining a UK presence in the manner it has adopted in Liberia? Could sharing premises be in some cases a cost-effective and preferable alternative to outright closure?

  Answer:  The package of closures and localisations announced in December 2004 was the outcome of a careful consideration of possible changes to our overseas network in order to align our resources more effectively to our priorities. We looked at the option of moving to an implant in a partner country's embassy (as in Liberia) or sharing premises in a number of cases but it did not prove to be a viable option. Among the factors were lack of opportunities and that for these, generally small, posts the net savings in running costs would have been negligible. Given the overriding need to realign resources we therefore either kept to the status quo, in cases where there remained an operational necessity to retain a presence, or closed. We will continue to look for opportunities for collocation. We are already collocated with the following partners:

Germany—   Almaty, Ashgabat, Dar es Salaam, Pyongyang, Quito, Reykjavik

France — Almaty, Ashgabat

Italy — Minsk

The Netherlands — Dar es Salaam, Chisinau

European Commission — Dar es Salaam

Question 9.   Why is there no UK representation in Montenegro?

  Answer: We recognise that the 2005 FAC report on the Western Balkans concluded that independence for Montenegro in 2006 is probable, and this adds to the case for a Post headed by a UK-based diplomat in Podgorica. As circumstances change, the shape of the network of posts is continuously reviewed to align resources more effectively to priorities. Following the 2001 FAC report that recommended a permanent post in Podgorica, we established an office there, headed by a locally-engaged member of staff who is highly effective. The Embassy staff in Belgrade work very closely with the British office in Montenegro and HMA Belgrade pays regular visits to Podgorica. These arguments work well enough for our needs in the present circumstances.

If a referendum results in an independent Montenegro that has been achieved through a free and fair process, then the question of opening an Embassy in Podgorica will need to be revisited. We have noted the Committee's interest in and concern about the level of our representation here. The Committee's views will be given full weight in our deliberations.

Question 10.   What is the final outturn for overseas property sales in financial year 2004-05? What is the FCO's prediction for sales in the current financial year?

  Answer:  As notified to the Committee through our quarterly returns, the gross proceeds for FCO property sales in FY 2004-05 was £10.574 million. The net outturn figure is not yet available. Transaction costs vary, but average 6-8%. During the 2004 Spending Round negotiations, we agreed a ceiling of £15 million for asset recycling for the SR2004 period, although in most years we expect receipts closer to £10 million.

Question 11.   Has the lease on One Carlton Gardens been renewed? Will the lease on Lancaster House be renewed? If so, at what cost? Who is the leaseholder for each of these properties?

  Answer:  The One Carlton Gardens lease has not yet been renewed. We are holding over on an interim rent. The FCO's agents, Debenham Tie Leung, are currently in negotiation with The Crown Estate for its renewal from April 2005. The new rent and lease terms have not yet been agreed. The tenant has been the Secretary of State for the Environment. Should a new lease be signed the tenant would be the First Secretary of State. This decision will be for Ministers.

  The Lancaster House lease, also held in the name of the Secretary of State for the Environment, expires in July 2007. No decision has yet been made on whether to renew. This decision will be for Ministers.

Question 12.   the Committee asked for confirmation that the Foreign Secretary's reply to Mr Andrew Mackinlay's Parliamentary Question 14400, relating to money paid by the FCO following grievance procedures was correct. Mr Mackinlay asked how much public money had been spent in each of the last five years in settlement of grievance procedures brought against senior staff of the Department by subordinate staff; how much was paid in each case; and if he would indicate in each case whether the payment was in full and final settlement.

  Answer:  We can confirm that the Foreign Secretary's answer to this question, namely that no public money had been spent in this way, was correct.

Question 13.   Have any payments been made in respect of external claims against the Foreign Office, perhaps from employment tribunals or through other actions?

  Answer:  The amounts paid as a result of settling some Employment Tribunal cases were given in the answer to a Parliamentary Question in June 2004 from Mr Malcolm Bruce MP. The amounts paid as a result of Employment Tribunal claims over the last five years is as follows:
2001£500
2002£38,750
2003£500
2004£5,000
2005£6,000


  As is standard practice in the process of settling a legal claim, confidentiality clauses are included where the case has not yet been heard by a tribunal. The Committee also asked about other actions brought against the FCO. The Committee may like to know that in the last 12 months, there have been three awards of damages made by the courts against the FCO, amounting to a total of £60,000.

Question 14.   How many serving or former members of the senior diplomatic service are currently the subject of disciplinary investigations or actions?

  Answer:  Our current records start in 2003, from the promulgation of the FCO's new disciplinary procedures. To provide details prior to this date could only be done at disproportionate cost. In 2003, there were two cases of misconduct involving serving members of the SMS. Both officers received written warnings. In 2004, there were two disciplinary cases involving a member of the SMS who has since left the Service. One case resulted in a written warning, the other was discontinued on the officer's retirement from the Service. There have been no disciplinary cases involving members of the SMS to date in 2005.

Question 15.   The Committee asked whether any former members of staff had been paid more than their entitlement in early retirement or severance terms.

  Answer:  Officers leaving the FCO on early retirement or severance, including those who volunteered for early departure as a result of the reduction in size of the Service following the 2004 Spending Review, have been paid the amounts due to them under the provisions of the Civil Service Pensions Scheme. We have no record of any officer receiving payments in excess of these entitlements.

Question 16.   Recent examples of failure in project management at FCO have included slippages in implementing Prism and i-visas and cost overruns on building projects. A lack of project management skills was also highlighted by the Collinson Grant Report. How does the FCO intend to rectify the lack of project management skills within its staff?

  Answer:  There is a dedicated Programme and Project Management team within Finance Directorate responsible for policy in this field. The team manages their own in-house website, which offers links to a range of internal and external programme and project management training courses. Internal training courses include an introduction to programme and project management for all staff, with priority being given initially to new entrants, and two courses aimed specifically at those running Global Opportunity Fund programmes. To support the Global Opportunity Fund programmes we have established a regional Programme Management Office in Delhi. This offers training to staff based in the region. We are currently reviewing all training on offer for Professional Skills for Government core skills, which of course includes programme and project management, and looking at the possibility of obtaining accredited programmes. FCOServices are the main providers of professional project management to the FCO. As part of the move to trading fund status, they aim to establish a centre of excellence for programme and project management to improve delivery through further staff training.

Question 17:   How many applications from all grades for voluntary redundancy have been received; how many have been accepted and how many have been rejected? In respect of the posts held by those whose applications have been accepted, how many will be refilled and how many will be scrapped?

  Answer:  402 members of staff applied for early retirement or severance to help the FCO meet the staff savings required under the 2004 Spending Review. Of these 269 were accepted. We are continuing to consider applications from members of the Senior Management Structure, until 31 March 2006. So far a further 14 applications have been successful. There will be no exact match between staff departures and job reductions. This is inevitable in an organisation where staff move jobs regularly. But the FCO is committed to a staff reduction of 310, to be found mostly from administrative support functions, by 1 April 2008. We are on course to achieve this target. There will be an increase in the numbers working in the service delivery areas of consular and visa work, where staff numbers reflect external revenue income.

Question 18.   BBC World Service—is there a threat to the Nepali service?

  Answer:  BBC World Service's Nepali language Service was not part of the changes to BBCWS announced on 25 October. The BBCWS has no plans to close the Service. There has been some disruption to the rebroadcasting of the Nepali service. But this is a result of the political situation in Nepal, rather than any changes implemented by BBCWS—the Nepalese government has barred FM stations from broadcasting news.

Question 19.   What is the financial breakdown of stakeholder contributions to BBC Monitoring?

  Answer:  There are four BBC Monitoring stakeholders. These are Cabinet Office (who will assume the lead stakeholder role for BBC Monitoring in 2006), MOD, BBC World Service and the FCO. Under the terms of the new funding settlement, the financial contributions from 2006-07 onwards will be as follows:
MOD£7.5 million
Cabinet Office£5.4 million
World Service£6.1 million
FCO£3.1 million

  In addition to the stakeholder contributions, in FY 06/07 and 07/08 the Treasury have agreed to add £2.5 million pa to BBC Monitoring from the Counter Terrorism Reserve. From FY 08/09, the Treasury will add £1.3 million pa to BBC Monitoring's baseline funding. This will deliver an average funding level for the five-year period of £23.8 million pa. This amount is augmented by some income derived from BBC Monitoring's commercial sales.

Question 20.   What criteria does the FCO use when deciding whether to volunteer a document to the Committee? Will the Office consider in future sending the Committee important Reports that are clearly relevant to its work, such as those by Collinson Grant and by Norman Ling, without waiting to be asked?

  Answer:  We always seek to ensure that the Parliamentary aspects of our work are taken fully into account as it is progressing, including the need to keep the FAC informed. This is particularly true of areas in which we know the FAC has an active interest. But we have not in the past had formal criteria for volunteering documents.

  We have therefore reviewed our approach and will incorporate guidance to staff in writing submissions or presenting reports to the Board that proactive disclosure to the FAC of decisions or activity should always be considered. The presumption will be that such information should be volunteered, but we would always have to take into account personal and commercial confidences, and any impact on the conduct of international relations.

Question 21.   In how many cases since the Freedom of Information Act came into force has a decision by the FCO to withhold information sought under the Act been overruled on appeal?

  Answer:  In the period since the Freedom of Information Act came into force on 1 January this year until 30 September, the FCO has received a total of 1,059 requests. Of the 68 cases that were subject to internal review within the FCO, three were overturned, seven were partially overturned, and the remainder were upheld.

  In the same period, the FCO has received and responded to six complaints from the Information Commissioner, none of which has so far led to a decision to withhold information sought under the Act being overruled.

Question 22.   The FCO's classified scorecards include performance indicators relating to the Millennium Development Goals and other areas of policy which might be regarded as being of very legitimate public interest, without compromising security. Is the FCO satisfied that the classification of a very high proportion of its performance measures is consistent with its obligations to enable public scrutiny of its achievements? Will the Office have another look at this, with a view to achieving greater openness and transparency?

  Answer:  The FCO agrees all of our PSA performance scorecards with the Treasury.

  Under the 2002 Spending Review (SR), the FCO and Treasury agreed to classify certain scorecards to ensure that the FCO's strategy for achieving our targets would not be compromised, and that the UK's position in international negotiations would not be prematurely disclosed. If the FCO made public its negotiating position, it would risk getting a worse deal for the UK in the future. Some of the classified scorecards also contain sensitive information, which, if made public would risk damaging UK's international relations.

  We do however recognise the importance of transparency in order to allow proper public scrutiny of our performance and achievements. We have therefore declassified the performance scorecard relating to SR 02 PSA 7 which included our activity in respect of the Millennium Development Goals. We were mindful that as time has elapsed the risks to the UK's negotiating position have diminished.

  Having learned from our experience following SR02, we sought to reduce the number of classified scorecards underpinning our SR04 PSA targets. Hence, only one of our SR04 PSA targets (PSA3 relating to NATO and European Security, shared with the Ministry of Defence) is completely underpinned by classified scorecards.

  To promote transparency, the FCO has also changed the way in which we report against our targets. We will in future routinely publish our unclassified scorecards and indicators alongside performance assessments, starting with publication of the 2005 Autumn Performance Report.

Question 23.   Will the FCO publish the unclassified summary of the Ling Report on Prism? If not, why not?

  The unclassified summary of the Ling report on Prism has now been published on the FCO Website.

Question 24.   What changes have been made to FCO procedures to avoid problems of the type experienced with Prism? Specifically, what action has been taken in response to each of the 26 unclassified recommendations made in the Ling Report?

  Answer:  All major ICT programmes are now required to assess their performance against each of the recommendations in the Ling report. The assessments are scrutinised by the FCO Investment Committee and follow up action commissioned where deficiencies have been identified. A report summarising the impact of the Ling report on ICT programmes will be submitted to the FCO Board in January 2006. The Future Firecrest Programme were the first to carry out an assessment, a copy can be made available for the FAC if required.

Sir Michael Jay KCMG

Permanent Under Secretary of State

22 November 2005





 
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