Select Committee on Health Written Evidence


Annex 1

Letter from Karen Jennings, UNISON, to Lord Warner, Minister of State, Department of Health

  I am writing to you as the Minister with responsibility for Workforce Development to inform you of the serious concerns that have been expressed to us by staff working for Partnership Health Group Limited (PHG) who are running the Independent Sector Treatment Centres in Lincolnshire and Plymouth.

  We have written to Partnership Health Group Limited on four separate occasions since 25 November 2005 with regards to one site in particular at Barlborough. In each of the letters we outlined our serious concerns and our commitment to working with them to find a suitable resolution. The issues raised have been both clinical and employment related and includes the following:

    —  Lack of basic training and development.

    —  Poor clinical governance policies.

    —  Concerns over patient safety and standards of care.

    —  Management's use of stopwatches during pre-op assessments.

    —  Bullying and intimidation.

    —  Work / Life balance.

    —  Cross site working.

    —  Working Time Regulations.

    —  Neglect of partnership working.

  We sought an immediate meeting to discuss these concerns with PHG but despite repeated requests no meeting has so far been arranged. Furthermore, a meeting between staff and management was cancelled due to PHG management refusing to allow a UNISON representative to participate. At all stages we have been approached by staff who have sought our assistance in finding a resolution to their concerns and at all times we would have preferred to do this in partnership with PHG.

  We have worked with the staff over a number of weeks to re-assure them that their complaints are justified and need to be investigated and that they have been right to raise them with us. Nevertheless, a culture of fear seems to exist within this organisation and this needs to be investigated thoroughly.

  We do not believe that these incidents are isolated to one site as the experiences of staff appear to be similar throughout the organisation and its other sites.

  During this time we have collated their information and will be advising the Nursing & Midwifery Council and the Healthcare Commission of our concerns.

  We would welcome the opportunity to meet with you to discuss these issues, and still remain committed to working with Partnership Health Group. We have sought to gain recognition with them with no positive outcome and sadly are now considering making an application under the Union and Labour Relations (Consolidation) Act 1992.

  I am sure you will agree that there is a need for independent sector organisations that are commissioned to perform work for the NHS, to mirror the good practices that are currently available throughout the NHS. In fact we know that the Department of Health recognises that this is an essential part of the modernisation agenda. There are already a number of independent sector organisations who we have good working relationships with. This partnership working with trade unions and ensuring the provision for union recognition is an important step towards facilitating this process.

  I look forward to hearing your views on this serious matter.

13 February 2006



 
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