Select Committee on International Development Memoranda


Memorandum submitted by the Donetsk Chamber of Commerce (DCCI), Ukraine

Donetsk Region is situated in the south-east of Ukraine, an hour by plane from the capital, Kiev. It represents about 5% of Ukraine's landmass, with a population of almost 5m - over 10% of Ukraine's population. Donetsk city, with a population of 1m, is one of the largest industrial cities of Ukraine (and was predominant in the former Soviet Union), based on traditional heavy industries of coal and steel, although the region has plenty of rich black agricultural soil. (The city was founded by a Welshman, John Hughes, some 150 years ago, and was originally called Hughesograd). The city is twinned with, among others, Sheffield in the UK. The private sector, and SMEs in particular, are emerging as a force in the region, although progress is slow. DCCI is one of the leading advocates for the development of this sector.


1. WHAT CAN PRIVATE SECTOR DO FOR POVERTY ELIMINATION?

1.1 International experience demonstrates that on the whole private sector and small business play an important, and more often than not a critical role in economic and social development, in coming-to-be of civil society. This sector has proved to be of great significance especially in crisis situations, related to deep structural changes in economy of individual regions and whole countries. It is small business that during structural restructuring and transition period - in Ukraine in particular - compensates for job losses, provides citizens with the principal and additional income, and offers financial resources to the state and local self-governance bodies. As small business grows stronger and stronger, this sector of the economy becomes the testing area for new technologies and an active guide of innovative economic growth.

1.2 One of the indicators, enabling us to compare small business expansion from international and interregional point of view is the number of small businesses per ten thousand people. As is shown in the Table below, the number of small businesses in Ukraine and in Donetsk Region (per capita) is definitely less than in the European Union and in some developed countries - EU members.


Number of Small Businesses per 10 000 people
Countries, regions:
EU countries (on average) 450
Germany 370
France 350
Ukraine 57
The Autonomous Republic of Crimea 69
Nikolayev Region 62
Lvov Region 59
Kharkov Region 59
Donetsk Region 55

In this rating of the Regions of Ukraine Donetsk Region ranks No. 8.

1.3 The other indicator that more precisely illustrates the role of small business in local economy is the share of people engaged in small business in the total number of the employed population (or the number of able-bodied population). If we rely on the official statistics about the level of employment in small business in Donetsk Region, we should acknowledge that they are sufficiently lower than similar data not only in the economically developed countries, but in Central and Eastern European countries. The Table below compares the level of employment in small business in Donetsk Region with some countries. This comparison proves, that in Donetsk Region there is a great potential for increasing the level of employment in small business.
Country, region Share of people engaged in small business in the total number of the employed population, %
France
54
Germany
46
Poland
29
Bulgaria
37
Donetsk region
14

1.4 At the same time private sector in business, though more flexible and adaptive than large business, is nevertheless more vulnerable and easily affected by the environment. Weak points of small businesses, of individual and family businesses (for start-ups in particular) are difficulties in entering markets (including resource markets), relatively inexperienced managerial and economic background, lack of considerable financial assets with sufficient (for crediting institutions) collateral value. This situation requires a thought-through systematic small business support from the central authorities and local self-governance bodies. The exigency of Ukraine as a whole and of its largest industrial region (Donbass) in particular for such a support is imminent, and some measures have been and are being taken. But an absence of results points out the key drawback - a deficit of an integral and efficient small business development strategy both at the national, regional and local levels.

1.5 The implementation of a joint project of Donetsk Chamber of Commerce and Industry (DCCI) and the UK Department for International Development (DFID) enabled us to carry out an in-depth analysis of the private sector conditions and entrepreneurship development in Donetsk Region.

2. WHAT HINDERS PRIVATE SECTOR DEVELOPMENT IN DEVELOPING COUNTRIES AND AT WHAT LEVEL?

2.1 Implementation of DFID 'Improving the Enabling Environment in Ukraine' Project in Donetsk Region as a pilot provided an opportunity to carry out several analytical surveys and to monitor business activity, and objective analysis of them helped identify the key problems and causes that hinder and impede development of the private sector and small business at the territory of an individual region. Additional dissemination of the Project outcomes to other regions of Ukraine showed the same problems are faced by business in the whole of the country.

3. MACRO-LEVEL: ESTABLISHMENTS, LEGISLATION, MANAGEMENT, MACRO-POLICY

3.1 Analysis carried out during the Project implementation defined that the macro-level mostly includes barriers related to obtaining permissions and agreements, business registration, numerous check-outs and inspections, imperfect taxation.

3.1 Complexity and Expensiveness of the Procedure of Obtaining Permits

3.1.1 Today most of the private sector representatives in the whole of Ukraine emphasize that the problem of obtaining permits and agreements is the most complicated one. For example, to construct a building (a shop, an office, etc.), requires not less than 23 agreements and permits from different institutions (21 agreements and permits to start up a farm), and takes not less than 3 months and not less than $600 to achieve it. Those problems can be resolved only by introducing changes to active legislation and putting defining documents of ministries and departments in good order and often revoking them.

3.1.2 The design of the Law of Ukraine 'About Permit-Issuing System in the Economic Activity' and its coming into force is the result of a large analytical and practical work with the private sector. The purpose of the Law is to significantly simplify permit-obtaining and agreeing procedures in economic activity. According to it 'Unified Permit-Issuing Offices' (One Stop Shops) will be established on the basis of local councils in all towns/cities and Rayons (districts) of the Region - namely, in 45 territorial units - and those Offices will issue permits and agreements in one place, thus considerably reducing the time required for following the procedure and financial expenses of economic entities. The Law came into force on 6 January 2006.

3.1.3 As far as problems with state registration of economic entities are concerned, the situation in Donetsk Region changed dramatically due to the Law of Ukraine 'About State Registration of Legal Entities and Natural Persons - Entrepreneurs' coming into force. Since the 1st July 2004 the registration was significantly simplified. In pursuance of the Law, 45 'Unified Registration Centres' have been established in the Region. There are virtually no registration problems in Donetsk Region at the moment.

3.1.4 It should be noted that a year prior to the Law coming into force the first 'Unified Registration Office' was opened in one of the administrative districts of Donetsk City within the framework of the DFID/DCCI Project. Opening of the Office was practical implementation of the initiatives that later laid the foundation of the aforementioned Law of Ukraine.

3.1.5 As of today, after 11 months of 2005-2006 the State Registration Board in Donetsk 1600 legal entities and 5400 natural persons - entrepreneurs (2300 and 7400 correspondingly - since it has been opened). The 'Unified Registration Centre' activity let the time spent on such process be reduced to 2-3 days, simplified the registration procedures and documents circulation. Moreover, now it is possible not only to go through registration procedures, but to get registered with the statistics board, tax administration, and social funds.

3.1.6 Such registration procedures have become a really significant support, provided by legislative and executive authority bodies, local self-governance bodies, international donors and non-governmental associations of entrepreneurs.

3.2 Large number of inspections from controlling bodies

3.2.1 During the survey entrepreneurs also drew attention to this problem. Nowadays inspections of controlling bodies in the Region are often illegal and chaotic. Defining documents and regulatory acts describe authorities of inspectors in minute detail, but offer no protection to the inspected. None of the regulatory acts describes the procedure of an inspection, thus the situation: there is no procedure, but lots of authorities, so the inspector can do what he pleases.

3.2.2 The Council of Entrepreneurs at the Cabinet of Ministers of Ukraine has drafted and submitted under the Supreme Council consideration the Law 'About Control Inspections'. This Law will take into account which rights and procedure possibilities an inspection presupposes, and it should cover all controlling bodies.

3.3.Flaws of Taxation Policy

3.3.1 Current taxation system of Ukraine practically does not take into account activity of the private sector. During the survey the majority of the entrepreneurs pointed out complexity of existing taxation system, though the state offered the possibility to use the simplified system of taxation and accounting, and it is one element of no small importance of its small business support policy. Two thirds of the total number of small businesses in the Region paid their taxes, but their share in the total sum of taxes, collected from enterprises of the Region, fell from 8.5% in 2002 to 6.4% in 2003, including the single tax (from 93.4% to 74.7%). The single tax system has been chosen by over a half of the small businesses and the overwhelming majority of entrepreneurs-natural persons. But even this simplified system is not always the most optimal one for economic business management. That is why many private sector representatives advocate reviewing of the existing system and implementation of taxation reform in Ukraine in the near future. Tax reform should comprise several parameters, and not only change the taxes patters and their sums, but modify administration, make taxation understandable and well-defined. First of all legislation should become transparent and understandable, because it is not the sums of taxes that result in huge problems, but their ambiguous treatise. Such taxation leads to many problems and troubles.

3.3.2 Taxation reform is not a momentary process; it requires proper analytical work both at the national and regional levels. Business Associations that have good practical knowledge and skills and consolidate interests of entrepreneurs at the regional level should participate in the process. Unfortunately, issues of taxation reform depend mainly on the state passing relevant regulatory resolutions and decisions, and not on willingness and abilities of entrepreneurs.

4. MESO-LEVEL: ACCESS TO RESOURCES AND INFRASTRUCTURE

4.1 Complicated Access to Information, Technologies and Knowledge

4.1.1 Dealing with those problems in the region is first of all related to setting up an efficient entrepreneurship support and development infrastructure. Difficulty of private sector development in transition countries is intensified by the fact that its mutual help skills here are not developed, and private businesses are poorly coordinated unlike similar enterprises in developed countries that have their own organizations, banks, established system of co-operation. From this point of view, establishment and development of network of associations and other forms of unions of entrepreneurs different public, non-governmental and not-for-profit organizations that could defend and implement rights of entrepreneurs and businessmen, become rather significant.

4.1.2 The establishment of the SMEs Development Centre by the DCCI together with DFID within the framework of the 'Improving the Enabling Environment in Ukraine' Project is a graphic example of successful activity in this sphere. The purpose of the Centre is to provide a wide range of quality business services to entrepreneurs that cover the following issues: starting up a business and business activity, development of up-to-date organizational and financial management skills, marketing, IT, provision of legal, informational, consulting and educational support to businesses. Today the Centre is the leading element of the infrastructure that works with private sector and small business in Donetsk Region. Over 5000 people used the Centre's services last year.

5. MICRO-LEVEL: DIRECT BUSINESS SUPPORT, MICRO-FINANCING

5.1 Hindered Access to Financial Resources

5.1.1 The existing crediting practice in Ukraine is such that the bulk of credits is usually a short-term and target financing of concrete projects. Long-term loans require substantial collateral. The majority of small businesses and entrepreneurs can guarantee reimbursement of a large investment credit neither by their own assets nor by the system of guarantees or guaranties from small business support funds or organizations due to insufficient development of such support in the Region and the city. To gain greater understanding of the possibilities which international technical assistance can offer the private sector, DCCI were involved into a workshop, run by Polish experts with significant practical experience of project design/applications for project support, organized by DFID 'Action Donbass' Project.

5.1.2 In 2002-2004 about $200K was allocated from the Regional budget to support small businesses. In 2004 it was $40K. Eight business projects - $150K - were target-financed from that sum and from means of the Regional Entrepreneurship Support Fund. It should be noted that the money was allocated mainly for developing public transport system in rural areas and only one project was about setting up a small business in the services sector. Thus, only one of eleven priority spheres of small business activity, included in the Regional Programme of Small Business Support for 2003-2004, was properly supported - transport.

5.1.3 By beginning of 2004, 205 businesses received credits for business development ($400K), residents of rural areas received 198 credits ($70K). Financial assistance to farmers came up to $310K.

5.2 Shortcomings (absence) of efficient regional and national business support and development policy

5.2.1 Unfortunately, it should be stated that regional policy of small business development is mostly declarative and populist. The regional policy is mainly about approving some programmes of entrepreneurship development, the majority of which are rather ineffective.

5.2.2 Regional and national Programmes of small business development re aimed at increasing the number of small enterprises and small businesses employees by setting up a proper support infrastructure, developing mechanisms of financial assistance for small businesses.

5.2.3 But the Programme is designed as some kind of a regional summary table of the events, planned by various state structures, local self-governance bodies, NGOs, foreign technical assistance projects, etc. aimed at development of entrepreneurship on the Region. Each of these organizations has its own goals and concrete tasks for the planned period, i.e. they might have different vision of small business development strategy. Of course, those differences in the vision are not diametrically opposite, but still from practical point of view it is impossible to concentrate their efforts and means to stage by stage take certain key measures, agreed in accordance with the time limits and strategic goals of small entrepreneurship development in the Region.

5.2.4 There is an objective need for designing a long-term strategy of SMEs development in the Region (at least for 5 years), which will act as a basis, used for designing medium-term Programmes. It will help different organizations agree the design of planned events and coordinate their further implementation. Design of such strategy presupposes, first of all, SWOT-analysis of SMEs development in the Region. A limited number of priority directions of SMEs development should be identified on the basis of the analysis (no more than 4-5, and not 11 like in the Programmes), and determine cause-and-effect relations between those directions. Those priorities can be supported by corresponding operational objectives and tasks to be implemented in the short-term period. Improving management of small business development at the Regional level also requires that an institutional structure with clear tasks of implementing the programmes and coordinating activity of different executors should be developed.

5.2.5 Implementation of DFID 'Action Donbass' Project at the macro-level enabled DCCI to start active work on designing a sustainable Strategy of Small Business Development for Donetsk Region. The Working Group has been established at the Donetsk State Regional Administration, which is working on designing a long-term Small Business Development Strategy for 10 years.

5.2.6 One of the positive elements of implementation of the Ten Years Small Business Development Strategy is establishment of Donetsk Investment Promotion Agency at the DCCI, but with technical support from DFID. Its goal is to create capacity in Donetsk Region for investment promotion. Though the Agency has just started its activity, it has already participated in events, targeted at attracting foreign direct investments. As of today, a new short-term marketing strategy of the Agency has been completed, which will help design methods of attracting new investments to the Region to provide assistance to existing companies, searching for business partners, and attract new mobile international investments to Donetsk Region.

6. WHICH TYPE OF DONOR INTERVENTION INFLUENCES CHANGES IN BUSINESS CLIMATE (IN PARTNER COUNTRIES) IN RELATION TO PRIVATE SECTOR DEVELOPMENT?

6.1 Implementation of donor programmes in developing countries contributes a lot to poverty elimination and private sector and small business support. Successful example of donor activity in Ukraine is DCCI/DFID 'Improving the Enabling Environment in Ukraine' Project. It was a three year initiative, funded by the UK Department for International Development and aimed at creating business enabling environment. The DFID acknowledged the importance of the role the DCCI plays in business support in a large industrial and entrepreneurial region.

6.2 It stands to reason that Donetsk Region was selected for the Project implementation. Just a brief statistic illustration of private sector and small business development as of 2004: in 1999-2004 the number of small businesses in Donetsk Region has grown from 17 800 to 26 002, that is one and half times (145.9%).

6.3 In the Region as a whole small businesses are operating in the following spheres: commerce (41 %), real estate activities (18.4%), industrial production (13.6%), construction (9.5%), transport (4.2 %), agriculture (3.3 %), personal and collective services (3.2 %), hotels and restaurants (3.2%), others (3%).

6.4 As of 2004, 161975 people were engaged in small business. Donetsk Region is leading in entrepreneurship development.

6.5 Implementation of the Project in the Region offered large opportunities of improving private sector development in the Region by active work in many spheres.

6.6 Within the framework of the Project the DCCI designed a 3-year business plan, comprising all issues, starting from marketing to financial planning and action plan. Implementation of the business plan provided for development and provision of local market orientated services, especially in the context of growing importance of private sector and SMEs in Ukrainian economy. It also helped ensure that actual needs of local entrepreneurs are met and organizations are assisted in effective financial management.

6.7 Having provided assistance in drafting the corresponding strategy and interrelated action plan, the Project helped the Donetsk CCI in developing its role as an effective representative of its members. In particular, using in-depth understanding of the local market, the Chamber cooperates with local administrations in designing regulatory frameworks, which correspondingly counterbalance needs of the government and entrepreneurs, thus contributing to economic development. This work also facilitates the process of rules and regulations acknowledging special characteristics of SMEs.

6.8 The results of the Project were widely disseminated among the CCIs of Ukraine in order to help all Chambers of Commerce to develop their skills of effective members' representation, to carry out effective measures on creating business enabling environment.

6.9 On the whole results of the Project helped identify main priority directions of donor intervention for private sector development in the near future:

1. creating enabling environment by means of providing technical assistance in the sphere of investment promotion, regulatory environment and transparent competition;

2. funding private sector development. All three positions need donor intervention: financing of risks, financing of SMEs, business micro-financing.

3. changing markets in favour of the needy presupposes reorganizing traditional markets, forming a market of business products and services and establishing a professional market of infrastructure services.

7. HOW IS THE SECTOR INVOLVED IN DEVELOPMENT?

7.1 Implementation of DCCI/DFID 'Improving the Enabling Environment in Ukraine' Project helped identify key priority directions in organizing an effective dialogue between the private sector and state authorities and local self-governance bodies.

7.2 There are positive examples of it:

-  Large business forums - 'Development of Small Business in Donbass' regional and national conferences - have been organized for the last 3 years. Over 300 private sector representatives participated in each of them;

-  Business meetings with senior officials from state authorities and local self-governance bodies;

-  Activity of specialized Small Business, Construction, Light Industry and Ecology Committees at the Chamber of Commerce;

-  Regular organization of business lunches;

-  Organization of business receptions for representatives of private sector on various business directions;

-  Provision of specialized training, workshops and seminars.

7.3 On the whole, any form of private sector and business environment support and development with the help of international donor agencies should be strategic - both at the national and regional levels. A long-term strategy, determining key directions of private sector and small business development and taking specifics of the territory into account, should be used as a basis. Such strategy should be designed on a thorough SWOT analysis of small business development in the Region as a whole and on individual territories. This very approach will enable us to create competitive advantages for business that is developing in the region.

February 2006


 
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