Select Committee on Office of the Deputy Prime Minister: Housing, Planning, Local Government and the Regions Written Evidence


Memorandum by the Local Government Association (LGA) (FRS 37)

SUMMARY

  1.  There have been considerable changes in the fire and rescue service since the ODPM select committee published its last report in this area in January 2004. The LGA wishes to take this opportunity to set out the distance we have already travelled, as well as highlighting a number of areas where considerable work is still needed if we are to achieve the aim of a modern, effective fire and rescue service.

  2.  In considering areas of progress, we note particularly:

    —    the development of Integrated Risk Management Plans;

    —    success in tackling fire and the impact of fire;

    —    changes to negotiating machinery;

    —    impressive progress towards efficiency targets;

    —    the move to a new pensions scheme for firefighters;

    —    the greater clarity over the roles and responsibilities of Regional Management Boards; and

    —    the increasing numbers of co-responding schemes.

  3.  We would then wish to draw to the attention of the committee a number of areas on which we consider further work to be needed if the Fire and Rescue Service is to continue to develop and improve, in particular:

    —    the need for transparent governance arrangements and accountability in the regional dimension;

    —    the importance of sustainable, long-term solutions for the range of modernisation projects to which ODPM is currently heavily committed;

    —    the continuing lack of a coherent strategy from central government to support the installation of sprinklers in schools and other buildings where vulnerable people are situated;

    —    the need to recognise the considerable demands on the fire and rescue service in driving through a major programme of change, while continuing to provide a first class service to the public;

    —    the slow progress being made in achieving greater diversity within the service;

    —    the pressures on the retained service; and

    —    the need for effective action to reduce attacks on firefighters.

  4.  In view of the focus of the committee's inquiry, our submission then makes some specific remarks on FiReControl and Firelink.

ABOUT THE LGA

  5.  The LGA was formed on 1 April 1997 from the belief that one voice was needed to present the case for local government. As the national voice for local government, the LGA speaks for just under 500 local authorities representing over 50 million people and spending £65 billion a year on local services. We exist to promote better local government and represent the local authorities in England and Wales.

  6.  This memorandum has been agreed by the lead members of the LGA's Fire Services Management Committee, the body delegated to deal with the fire and rescue service issues on behalf of the LGA's Safer Communities Board. We should be happy to provide further information on any of the points raised here, either in writing or at an evidence session.

MODERNISATION: THE STORY SO FAR

  7.  The 2004 pay deal set out a clear framework for the future of the fire and rescue service: new roles for authorities, and enhanced pay for firefighters in return for modernised working practices—in particular, the flexibility to manage service provision to meet local needs. Local government is at the sharp end of delivering on this agreement, and the leadership offered by elected members has played a crucial role in driving change. The challenges they face in doing so are considerable (as recent industrial action demonstrates), but the political will to drive improvements for the benefit of local communities is strong, and good progress is being made.

  8.  The results of the Fire CPA demonstrated the importance of strong leadership from elected members in driving performance. The LGA is working closely with the Improvement and Development Agency to take forward work to develop leadership capacity, building on existing resources such as councillor mentoring, the Leadership Academy, IDeA Knowledge (an online information sharing service) and bespoke support. In addition, we are working with CFOA and the ODPM to disseminate examples of notable and innovative practice to support future improvement.

  9.  The cross party Fire Services Management Committee, formed earlier this year, meets formally bi-monthly (and communicates regularly between meetings) to consider the key issues facing fire authorities and how best the LGA can support delivery. In addition, our Fire Forum provides a valuable opportunity for elected members from all fire authorities to meet on a regular basis to share information and good practice.

  10.  The LGA will continue to support fire authority members in their leadership role, and to work constructively with ODPM, CFOA, the IDeA, the Audit Commission and other stakeholders to drive forward modernisation. The following paragraphs provide a flavour of what has been achieved so far.

Integrated risk management planning

  11.  Integrated Risk Management Plans (IRMPs) are at the heart of the modernisation agenda. We are now in the second year covered by the plans, and fire and rescue authorities have embraced the opportunities they offer to work in partnership to deliver a better service more efficiently. There is always scope to improve still further, and the LGA will continue to work closely with fire and rescue authorities, the Chief Fire Officers' Association, ODPM and other stakeholders to disseminate examples of positive practice and to support authorities in developing their action plans and preparing future IRMPs.

  12.  The timing of the publication of the National Framework does, however, present some problems for authorities. We understand that ODPM's intention had been to publish the draft Framework each September to allow authorities to consider the implications in their own IRMP consultation documents. This year, however, the draft framework was not issued until November, with a closing date for consultation of 18 February 2006. For many authorities, this year's IRMP consultation period will have now closed, or will be closing shortly, and budgets must be agreed in February. The late publication of the draft framework means, therefore, that they will not now be able to consult on how its implications should be reflected in their IRMPs, and will severely limit the extent to which they can be considered in the budget setting process. While we welcome the move to National Framework covering a two-year, rather than a one-year period, it will be important that future publication schedules are better co-ordinated with authorities' planning processes.

Reducing fire and the impact of fire

  13.  A crucial outcome of the range of work being undertaken to improve the effectiveness of the fire and rescue service is the continued progress in reducing fire deaths and injuries. Increasing levels of community fire safety work, often undertaken in partnership with other local agencies, has been an important factor in driving progress. The provisional total number of fire deaths recorded in the UK in 2004-05 fell to its lowest in 45 years, while the number of injuries in fires fell by 11% from the previous year. That this has been achieved in the midst of the biggest reform of the service for 30 years is a credit to the work of fire authorities and fire service personnel at all levels.

  14.  But we cannot be complacent. The future holds considerable challenges if we are to continue this trend: demographic shifts, with an increasing older population, statistically more vulnerable to fire; higher property densities in urban areas; environmental change; and the threat of terrorism. A clear framework from central government (which should set out how the National Framework will fit with the greater flexibilities offered by Local Area Agreements), appropriate funding (including for investment in fire safety research), continued joint working with local delivery partners, and the power to take risk-based decisions at a local level will remain crucial in equipping our fire and rescue services to respond to these challenges.

Negotiating machinery

  15.  Pay and nationally determined conditions of service for uniformed personnel in the Fire and Rescue service are consulted upon or negotiated, as appropriate, within the National Joint Council for Local Authority Fire and Rescue Services (the NJC). Considerable change has been negotiated through this body, including the most recent Pay and Conditions Agreement (2003), and the detail supporting that agreement. Such changes include:

    —    a new pay structure, linked to the Integrated Personal Development System, that rewards competence rather than time served;

    —    pay parity for employees on the retained duty system;

    —    a contractual obligation on employees to carry out any reasonable activity within their role map, and the ability to require employees to work at different locations;

    —    deletion of the local disputes procedure and replacement with a local consultation and negotiation procedure that narrowed the scope of potential disputes to issues that require collective agreement. Third party involvement is subject to the agreement of both parties as is any reference to arbitration (previously unilateral);

    —    agreement that fire authorities can introduce any duty system subject only to four basic requirements (42-hour week, two days off every week, compliance with legislation, being family friendly), and that employees can work combinations of duty systems;

    —    the FBU has lifted its ban on pre-arranged overtime, and part-time working has been introduced;

    —    jointly agreed grievance and disciplinary procedures, the latter for the first time recognising absence and unsatisfactory performance issues, and providing a process to deal with such cases;

    —    agreement that an authority's Integrated Risk Management Plan, including the number of personnel on duty at each location at different times of day, is the decision of the fire authority, having consulted with the appropriate parties, and does not require any formal collective agreement.

  16.  Currently, employees are represented on the NJC by the Fire Brigades Union. Since the Pay and Conditions Agreement was reached a working party—chaired by the Chair of ACAS, Rita Donaghy—has undertaken a review of the existing constitution of the NJC. The report contained a number of recommendations including the introduction of a mechanism to provide for representation of other trade unions, including:

    —    a low threshold of 8.33% of the workforce to secure one of the 12 seats on the Employees' Side. Each of the remaining seats to be allocated on multiples thereof;

    —    the introduction of separate negotiating arrangements for middle managers (station manager to area manager).

  17.  The Fire Brigades Union have accepted all of the recommendations contained within the report. Whilst the Employers' Side are content with the majority of the recommendations, there are some areas where they would wish to see change. Discussions will continue with the Fire Brigades Union in January 2006 to endeavour to secure agreement within the NJC on a revised constitution covering the issues of: any proposed threshold; whether an entirely separate NJC for middle managers would be preferable to the Middle Managers Negotiating Body (as part of the overall existing NJC) recommended by Rita Donaghy; and the question of whether the clause in the constitution concerning reference of disagreements to ACAS should be on a unilateral or bilateral basis.

  18.  In the interim, the Employers have recognised both the Retained Firefighters Union and the Fire Officers Association for consultation purposes and three meetings have so far taken place.

Efficiency

  19.  While modernisation brings costs as well as savings, it is clear that efficiencies are already being delivered. The ability to respond to local circumstances through Integrated Risk Management Plans has seen a number of authorities implement changes to station deployment, shift patterns and new types of appliances, and utilise front line staff on fire safety work.

  20.  While authorities will all clearly have different starting points, initial analysis of their annual efficiency statements suggest that £38 million cashable efficiency savings were made in 2004-05, and cumulative cashable efficiency savings of £88 million are expected in 2005-06. While these figures are at this stage provisional, they nevertheless indicate that authorities are already significantly ahead of the savings of £25 million projected to have been achieved by the end of the next financial year. In addition, all fire authorities have recently submitted efficiency plans covering the three year period to 2007-08, which aim to deliver aggregate annual savings of £105 million by the end of the period. This is equivalent to nearly 5% of current budgets.

Pensions

  21.  The new firefighters' pension funding scheme, due to be implemented in April 2006, is broadly welcomed by the LGA. It responds to the concerns we have expressed for many years about the existing "pay as you go" arrangements and should put in place a secure and sustainable basis for pensions in the years to come.

  22.  There are three points we would make about the move to the new scheme:

    —    it will be important that central Government ensures that adequate provision is set aside in national budgets to cover the impact of the forecast real increase in total pension costs;

    —    the 2006-07 and 2007-08 grant settlements must protect individual authorities from unacceptable levels of volatility in grant receipts arising from changes to formula allocations; and

    —    the initial transfer of grant from Fire Service to national budgets is monitored to ensure that Fire Service funding levels for non-pension costs are protected.

Regional management boards

  23.  Fire and rescue authorities have long recognised the importance and value of working across boundaries and the establishment of Regional Management Boards formalises this approach. ODPM's clarification of the role of RMBs is welcome.

  24.  The LGA remains clear that RMBs are the appropriate vehicle for gaining the benefits of cross-authority collaboration, while maintaining effective links with the local community and clear accountability to local people through elected members. We will continue to support RMBs in this role, including by hosting the regular meeting of RMB chairs to facilitate problem solving and the sharing of good practice.

Co-responding

  25.  Under a "co-responder" scheme firefighters, when first to arrive at an incident, can administer first-aid in the absence of a paramedic. This entails training of firefighters in basic life-support skills, including use of automated defibrillators. An ambulance is still dispatched to every co-responder call. As such, the role and workload of ambulance staff is in no way affected by the scheme, but patient care is greatly improved and lives can be saved by the rapid availability of first-aid (particularly the use of defibrillators for victims of heart attacks). As such, the LGA strongly supports the promotion of co-responding schemes.

  26.  Despite the continuing and disappointing opposition from the Fire Brigades Union, a recent survey by the Chief Fire Officers' Association found that 37% of Fire and Rescue Authorities in England had initiated co-responder schemes, and that 80% of those who had not done so planned to initiate a scheme at some point in the future. The LGA welcomes the stronger line on co-responding in the draft National Framework for 2006-08, which notes that "Fire and Rescue Authorities should actively review the opportunities for improving community safety by implementing co-responder schemes in partnership with other agencies." We will continue to work with fire and rescue authorities, and to support joint working with health partners, to promote co-responding as a key means to reduce deaths and injuries.

KEY ISSUES FOR FUTURE PROGRESS

  27.  Notwithstanding the good progress on the issues outlined above, there remain, however, some key areas where considerable work is needed if the momentum of modernisation is to be maintained.

Governance and accountability in the regional dimension

  28.  As noted above, the importance of working across fire authority boundaries is accepted, both in terms of improving efficiency and for reasons of civil resilience. In working towards greater collaboration, however, it is important that the role of elected members in representing and being accountable to their constituents is fully recognised. Governance arrangements for new structures such as FiReControl and FiReBuy must reflect the leading role of elected members.

  29.  The fact that FiReBuy is likely to be designated a non-Departmental public body, with appointments to its board subject to the rules of the Office of the Commissioner for Public Appointments, must not be allowed to result in a board that is entirely unaccountable to the electorate. The skills and experience of elected members mean that they are well positioned to meet the selection criteria for board members, and the LGA would expect this to be reflected in its final composition. Cllr Les Byrom has, in addition, accepted the invitation to take up an ex officio appointment as director on the board, in his capacity as chair of the Fire Services Management Committee.

  30.  The continuing development of the organisational structure underpinning FiReControl has the potential to raise similar issues of accountability. As for FiReBuy, the leading role of elected members must be reflected in the governance arrangements for regional control centres.

  31.  The restructuring of the police and ambulance service have given rise once again to the prospect of regionalisation of the fire service. We note ODPM's assurances that this is not under consideration. The LGA remains firmly of the view that Regional Management Boards provide an appropriate mechanism to maintain accountability through the leadership of elected members, whilst facilitating collaboration, for example on resilience issues.

Sustainability

  32.  Many of the projects forming the modernisation programme are being set-up with funding and support provided directly by ODPM: examples include the regional control centres, New Dimension, the e-Fire portal and FiReBuy. It will be important that, in seeking to put in place sustainable arrangements to manage these resources in the longer term, we avoid setting up a plethora of uncoordinated bodies with the potential to cause confusion and duplication and reduce transparency and accountability to the public. Authorities will also need to be confident that the real costs of these projects will be reflected in their settlement when responsibility for ongoing work transfers to them.

  33.  The LGA stands ready to work closely with ODPM and other stakeholders in taking forward this work—particularly in relation to the proposed Centre of Excellence. We have some concerns, however, that the pace of the various projects is such that we risk developing and implementing separate solutions without the strategic overview and co-ordination necessary to produce the most sensible outcome. The recently announced merger of the Fire and Civil Resilience Directorates at ODPM offers an opportunity to address this.

Sprinklers

  34.  It remains a cause of serious concern to the LGA that, despite the convincing evidence of the benefits of sprinklers—particularly in schools and other buildings housing vulnerable people—there does not appear to be a coherent response from central government.

  35.  Each year, more than 2,000 schools in the UK suffer fires large enough to need action by local brigades. Leaving to one side the social impact of such fires, the annual cost of replacing school buildings damaged by fire has doubled to more than £93 million since 1998—a cost equivalent to building around 45 new primary schools or employing nearly 3,750 teachers. By contrast, the costs of installing sprinkler protection to a new school is as little as 1.8% of the total building cost. In the face of what seems to be unanswerable logic, schools up and down the country are still being built without sprinklers.

  36.  Nick Raynsford's evidence to the select committee's last inquiry into the fire and rescue service noted that ODPM were in discussions with DfES and hoped to make progress on this issue. Phil Woolas also appeared to accept the argument for sprinklers in schools wholeheartedly when he attended the Fire 2005 conference in Manchester in November. There has so far not, however, been any sign that this acceptance is being matched with coordinated action between ODPM and the Department for Education and Skills. While some £5.1 billion is being spent on new and renovated schools and classrooms for 2005-06, there remains no requirement in Building Regulations for sprinklers to be fitted (a revision of the Regulations that was supported by the select committee in its January 2004 report), nor any sign that DfES are prepared to make funding available for the provision of sprinkler systems.

  37.  With the emphasis on prevention a key theme of modernisation, central government must demonstrate that it can fulfil its end of the bargain. The LGA remains strongly of the view that the revised Part B of Building Regulations and Approved Document B, due to be published towards the end of 2006, must require sprinklers to be fitted in new and altered premises—including schools and high risk domestic dwellings—where people are considered to be most vulnerable.

Capacity

  38.  Fire authorities are taking forward a modernisation programme that is both very broad and being delivered to an ambitious timetable. They are doing this at the same time as continuing to deliver a high quality service to the public. This presents a considerable challenge to both elected members and senior officers. Authorities must receive the support they need—both in terms of resources and information from central government—if they are to continue to meet this challenge. We would highlight specifically the need for capital investment in infrastructure and equipment, pump priming resources to develop new collaboration initiatives, and funding for research and development.

Equality and diversity

  39.  It is unfortunate that little progress has been made to date in addressing the lack of diversity in the fire and rescue service. The LGA remains committed to achieving greater diversity, and will continue to work with central Government and other stakeholders to disseminate lessons from other sectors (such as the ambulance service) and to promote the service to women and under-represented groups.

The retained duty system

  40.  Much of the country relies on retained duty system personnel to maintain services for public safety, and there area sound financial incentives for this arrangement. There have, however, historically been issues relating to the ability of many authorities to attract and keep retained duty personnel. A number of reviews have taken place over the last 25 years to examine these issues, with another currently underway. Many of those reviews have called for Government assistance to make the system more attractive both to individuals and primary employers, and many of their recommendations remain relevant today. More investment is required on the part of central Government to take forward this work and to bring long-term stability to the retained system.

Hostilities towards firefighters

  41.  The increasing incidence and severity of attacks on firefighters being experienced by a number of authorities is cause for considerable concern. It is important that the seriousness of these offences is reflected in appropriate penalties for offenders. We note the Private Member's Bill tabled by Alan Williams MP, and welcome the increased profile it has afforded this issue. The LGA wishes to take this opportunity to emphasise its commitment to working closely with ODPM, CFOA and other stakeholders to explore the best approach to addressing this issue, whether through legislation, guidelines to the Crown Prosecution Service, or another mechanism.

FIRECONTROL AND FIRELINK

  1.  Regional control has been a high priority for the LGA and the fire community as a whole since the Government set out its policy direction in the June 2003 White Paper. The LGA supports the implementation of an agreed and effective FiReControl project that is affordable for fire authorities. We remain clear that FiReControl must deliver:

    —    increased resilience;

    —    enhanced inter-operability and support between FRS control centres;

    —    more effective working with other emergency service partners, in particular the police and ambulance services;

    —    greater operational effectiveness in terms of call handling and incident response; and

    —    better value for money for local tax payers.

  We are working closely with ODPM to take forward work, including through participation in the project board and various working groups.

  2.  We note the fact that some fire authorities have invested considerable effort and expense in pursuing tri-service control centres (ie joint controls with the police and ambulance service). While we understand the Government's reasons for proceeding with regional controls for fire, it will be extremely important that financial commitments that were entered into in good faith can be honoured; and that authorities have timely information to allow them to keep staff who have already undergone significant upheaval informed as plans develop.

  3.  The Government has committed to providing financial support to fire authorities where new burdens are incurred during the transition to regional control. Authorities face an obvious difficulty in forecasting financial commitments on a project of this kind, and we remain keen to see an assurance from ODPM that applications can be revisited retrospectively in the event that actual costs exceed estimates.

  4.  Retaining sufficient, skilled staff in existing control rooms to the point of transition will be a significant challenge for all authorities. They will need to have sufficient, early information from ODPM be able to provide staff with a clear route map for the move to the new arrangements. In addition, where the Best Value approach to retaining staff involves additional costs that would not have been incurred but for the establishment of regional control centres, we would expect ODPM to meet these in line with new burdens principles.

  5.  The timetable for implementation of regional control centres is an ambitious one, and it will be important that it allows for authorities to be confident both in the technology to be used, and the robustness and accountability of the governance arrangements being put in place. Elected members will need to be confident, for example, that they have sufficient information on the responsibilities and liabilities of their authorities (and themselves, if they are to act as directors) to take an informed view on the appropriateness of the proposed local authority company structure.

  6.  It will be essential to the effective operation of the new centres that the links with the implementation of Firelink are fully understood and that the timing of both projects is properly co-ordinated. The different project management structures which have until now been in place have caused some operational difficulties for the staff charged with implementing both projects at a regional level. A more coherent project management approach would significantly increase the likelihood of successful delivery, and we are hopeful that the merger of ODPM's Fire and Civil Resilience Directorates will facilitate this.

  7.  Elected members have an essential role to play in explaining the case for regional control to local communities. We welcome ODPM's commitment to a series of regional events to provide the opportunity for members to discuss the proposals and hear the positive case for FiReControl.





 
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