Select Committee on Public Accounts Thirty-Fourth Report


CONCLUSIONS AND RECOMMENDATIONS

1.  The Immigration and Nationality Directorate's practice of treating asylum applications, support and enforcement as largely separate, uncoordinated operations has proved inefficient. It has increased the administrative workload, delayed the removal of unsuccessful applicants and created a growing backlog.

2.  The Directorate does not know the actual number of failed asylum applicants awaiting removal, and lacks basic information on the whereabouts of people to enable it to effect removal. Based on data for failed applications and known removals at May 2004, up to 283,500 failed applicants could remain in the United Kingdom, although the Directorate only had details of 155,000 failed applications on its databases.

3.  The gap has narrowed between the number of newly unsuccessful applications and removals effected, but largely because of falling applications rather than more effective removal action. The number of removals (including dependants) in 2004-05 was 14,250 and was lower than the 17,855 (including dependants) achieved in 2003-04.

4.  The Directorate has focussed on its target of matching numbers of removals and newly unsuccessful applications by December 2005, but has done little to target the significant and ageing backlog of removals. Even without any new unsuccessful applications, it would take between 10 and 18 years to tackle the backlog based on the Directorate's current removal rate. In practice, cases become increasingly difficult to remove the longer failed applicants remain in the country due to a lack of data on their whereabouts, and because many will have settled into their local community and made a life for themselves and their dependants.

5.  The Directorate needs to undertake a fundamental review of its approach to removals, building on progress it has already made and on the following specific proposals.

Asylum removals strategy

a.  Integrate the different asylum functions into a single operation.

b.  Set targets for tackling the backlog of failed asylum seekers.

c  Develop the necessary software for its database to identify cases that have overstayed their permitted period.

Returning different categories of failed asylum seekers

d.  Segment the population of failed asylum seekers and develop appropriate removals strategies and targets for each group. Segmentation could reflect, for example, age, country of origin, criminal record (if any), availability of travel documents and date of arrival in the United Kingdom.

e.  Update its cost-benefit analysis for making greater use of detention to effect removal, drawing on the approaches of countries such as Germany, the Netherlands and Australia and using more current costings, such as those estimated in the C&AG's Report.

f.  Evaluate quickly the effectiveness of monitoring, tagging and voice recognition software as a means of keeping in contact with failed applicants to reduce the risk of absconding, and use the data to enhance the future removals strategy.

g.  Establish whether the Appearance Assistance Programme used in the United States could be adapted for successful use in the United Kingdom. Under the scheme a community sponsor takes responsibility for the person, with intensive supervision, personal telephone reporting and home visits.

h.  Conclude and evaluate quickly its pilot to allocate a single caseworker from start to finish for each application, and roll out best practice identified promptly.

Voluntary removals

i.  Improve the effectiveness of communications with failed applicants, for example by specifying clearly the action the individual should take to leave the country and by when.

j.  Increase awareness of voluntary removal schemes amongst applicants by active promotion of such schemes from the time the application is received, building on the successful approaches of countries such as the Netherlands. Voluntary removals are more cost effective and more likely to lead to successful repatriation than enforced removals.

Speeding up enforcement

k.  Make greater use of arrest for removal at reporting centres as an alternative to the practice of arrest in the community which costs more and has a lower success rate.

l.  Review periodically the lessons to be learned from removal cases which fail or are delayed significantly at the last minute, and use the lessons to inform future practice.

m.  Seek explanations for variations in enforcement offices' performance in terms of cost and operational effectiveness, and disseminate and enforce best practice quickly.

n.  Reduce overhead levels in areas such as Human Resources and redeploy resources released to front line removals activity.

o.  Use management information systems put in place in April 2005 to cost and monitor the Directorate's effectiveness, including how staff deploy their time. Use the data obtained to inform future operational strategy, and in particular to cost strategies for tackling the backlog of removals so an appropriate case for resources can be made.

p.  Arrest failed applicants who are at the point of being evicted from National Asylum Support Services accommodation.


 
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