Asset tracking
26. During Operation TELIC, problems in the Department's
logistic supply system resulted in shortages of key equipment
such as body armour and armoured vehicle air filters available
to front line forces. We were concerned to learn whether the Department
could be confident that such problems would not arise again on
any future operations.[32]
27. The Department said that it could not guarantee
that such problems would not arise again since military judgment
was the final arbiter of whether a force was ready for operations,
balancing operational risk against waiting for the logistics to
be fully delivered. Compelling military or political factors may,
for example, override logistics considerations. The Department
had, nevertheless, taken robust steps to manage and reduce the
risks of similar problems happening in future and it had improved
the supply system since Operation TELIC.[33]
28. Problems on that Operation were due partly to
late changes in the planned entry point for United Kingdom forces
into Iraq, resulting in significant changes to the composition
of the force that needed to be supported and requiring the Department
to meet much shorter readiness timescales than its planning assumptions
for an operation of that size provided. In the event, most stocks
were delivered to the Iraqi theatre in 2003 in sufficient time
but weaknesses in the asset tracking system in place during the
deployment and warfighting phases prevented some of these reaching
the designated forces. Although in theory capable of tracking
containers being dispatched into theatre, the system was slow
and cumbersome, and took too long to identify what was contained
in each shipping container. Consequently, the rate of supply build-up
at the dockside in Kuwait was such that the asset tracking system
was overwhelmed and essentially broke down and there had also
been failures in associated satellite communications links.[34]
29. As part of an ongoing programme of improvements
to its systems, the Department had made significant efforts to
improve its asset tracking ability, its management of materiel
in transit and the robustness of its associated communications
structure. For example, the Department was now able to track 93%
of the equipment delivered into the Iraq theatre of operations
through to the point of final consumption. Further improvements
were needed, however, and these would be introduced over the next
three to four years. The planned improvements included increasing
the resilience of the system, since it was purchased as a civilian
off-the-shelf solution and lacked the necessary robustness for
deployed military operations. The system was also somewhat inflexible,
and needed to be fully linked to appropriate inventory and accounting
management systems.[35]
30. Work to improve asset tracking comprised enhancements
to both the Department's consignment tracking capability and its
inventory management systems. To date, the Department had spent
some £18 million on consignment tracking and around £6
million on inventory management. Over the three years from 2006-07,
it planned to spend a further £8.5 million on consignment
tracking and around £45 million on inventory management.
These costings excluded the new Skynet 5 satellite system, which
was being procured by the Department to support a wide range of
defence activities, including providing sufficient bandwidth for
asset tracking communications. The Department considered that
it had made significant improvements to its capability in this
area at relatively low cost.[36]
Defence Logistics Transformation
Programme
31. The Defence Logistics Transformation Programme
was central to the way in which the Department was addressing
the issues of reduced levels of stocks and cannibalisation. The
Programme covered all Defence logistics activity and aimed to
deliver savings of around £2 billion by 2010-11.[37]
The Department acknowledged that recuperating from Operation TELIC
and continuing support to current operational commitments above
the recommended levels set by Defence Planning Assumptions was
straining logistic support and had, inevitably, led to some shortages.
The drive for savings engendered by the Programme had not contributed
to this position. Rather than posing further significant risks
to readiness, the Defence Logistics Transformation Programme was
intended to move towards an era of efficient delivery of effective
logistics support.[38]
32. The Department was confident that it would achieve
the level of savings predicted and said that it had already identified
savings worth £1.5 billion. The Defence Logistics Transformation
Programme aimed to make savings by improving efficiency and effectiveness
as well as by reducing budgets. Principally, these improvements
would be achieved by, for example, closer partnering with industry
and by contracting for availability, not spare parts. This should
reduce the costs of support and maintenance, lead to faster turnaround
times within repair loops, and raise the availability of a range
of equipment such as aircraft and armoured vehicles. Under these
arrangements, the Department had adopted more efficient repair
and maintenance procedures for Harrier aircraft and increased
the number of available aircraft by 12 from within the same total
fleet size. It was, therefore, possible to sustain or even increase
frontline availability, thereby improving readiness, whilst achieving
savings within the maintenance pool. Closer partnering with industry
will also be a feature of new equipment programmes, including
the introduction of the future aircraft carriers, the precise
timing of which remains uncertain.[39]
16 C&AG's
Report, paras 2.5-2.6 Back
17 ibid, para 2.41;
Q 61 Back
18 Qq 40, 44-45; Ev 21, 22 Back
19 Qq 9-10, 63-64, 66-67 Back
20 C&AG's Report, paras
2.44-2.45; Q 9 Back
21 Q 10 Back
22 C&AG's Report, paras
2.8-2.9 Back
23 Qq 11, 90 Back
24 Qq 15, 91 Back
25 Qq 14, 90, 96 Back
26 Q 87 Back
27 C&AG's Report, para
2.24 Back
28 Q 27 Back
29 Qq 25-26, 28, 85, 98 Back
30 C&AG's Report, para
2.28 Back
31 Qq 28, 30-32 Back
32 Qq 83, 85-89 Back
33 Qq 86, 88 Back
34 Qq 83, 85, 102 Back
35 Qq 89, 102-104 Back
36 Qq 103-105; Ev 21 Back
37 C&AG's Report, paras
2.46-2.47 Back
38 Qq 16, 97 Back
39 Qq 16-18, 20, 97 Back