Select Committee on Public Accounts Minutes of Evidence


Examination of Witnesses (Questions 100-118)

OFFICE OF FAIR TRADING

18 JANUARY 2006

  Q100  Mr Bacon: Stratify it in the usual way. That would be excellent.

  Mr Fingleton: Yes[2].

  Q101 Mr Bacon: I am very concerned about this question of the length of the cases. It says in paragraph 3.16 "There are a large number of cases that have been open for at least two to three years (20 out of 37 cases)". I am just wondering, notwithstanding that these can be complex matters, what it is that can make something drag on for several years, for three years? Businesses are created in that time, make huge profits and people sell out. Businesses that were doing very well go bankrupt in that period. How can something take this long?

  Mr Fingleton: Any one of a number of factors. One can be that we underestimate at the outset exactly how much work is going to be involved and that is something that we did do at the outset of some of these investigations. We took on more than we probably had the resources to do and we have learned that lesson. The second thing that can go wrong with them is that two or three key staff on a case could leave and we have to get people to be skilled up on it and that also happened in the past and we are taking measures to reduce our vulnerability to that.

  Q102  Mr Bacon: How are you reducing the likelihood of staff leaving?

  Mr Fingleton: A number of factors. One is that we shall have more broadly based teams, so they will be less vulnerable to one or two key individuals leaving. The second is that reduced timescales and having a broader team working on a particular case faster will also help with that, make it less vulnerable. Another reason why they can take longer is because we have to have regard to developments in EU law that the parties arguing to us are relevant and, in fact, on many of our cases, we get letters like that every month saying that there is a new case from the Court of Justice that we must consider. In other cases, we stay proceedings pending another case which is relevant, in agreement with the parties. In other cases there are delays because the parties are unable to meet an information request on time.

  Q103  Mr Bacon: And in still other cases there are all the reasons given in paragraph 3.17 to which Mr Clark referred earlier. Is that right?

  Mr Collins: That is right. May I just come in there and point out that the following sentence says "Other competition authorities also face similar difficulties with long timescales".

  Q104  Mr Bacon: Yes, Mr Fingleton referred to America.

  Mr Collins: Yes, and it is important. I have worked with a number of competition authorities on the other side. This is a characteristic feature of these cases.

  Q105  Mr Bacon: I am sorry. When you say "on the other side", do you mean on the other side of cases?

  Mr Collins: On the other side representing parties before cases. You do see that many cases will take two, three, four, five years, for all the reasons that John Fingleton has given. What we are saying is that those are the result of internal review carried out pre-NAO Report and as a result of this Report we are making every effort we can to speed up those timescales and, particularly, this is important, averages can be very misleading. It is very important that you try to engage with parties or those parties who are willing to engage with you, and some are not, to try to agree realistic timescales so that business knows and so that we know the kind of stages in which a case will progress.

  Q106  Mr Bacon: Mr Collins, may I stop you there because I want to come back to you on another point in a second, but just one further question to Mr Fingleton concerning figure 15 on page 23 and these different businesses here, for example, Harwood Crematorium. What is the turnover of Harwood Crematorium? How economically important an actor in the UK economy is Harwood Crematorium?

  Mr Fingleton: Harwood Crematorium is not an important actor and in that case, if I am not mistaken—

  Q107  Mr Bacon: What about West Midlands Roofing?

  Mr Fingleton: West Midlands Roofing is not a significantly large player, but I did make the point earlier that many of the markets which we look at are local markets with local competition, where, if we took the argument that there should be a de minimis, so anybody below a certain size would be excluded from the scope of competition law, the vast majority of markets in the UK in the services sector—

  Q108  Mr Bacon: Is it possible to write to the Committee with the turnover of each of those businesses referred to in figure 15?

  Mr Fingleton: Yes[3].

  Q109 Mr Bacon: It would be quite interesting to know and a two or three sentence summary about what it is that makes the case interesting or significant or why you have investigated it. If you could do that, I should be very grateful.[4].

  Mr Fingleton: There may be some cases of that kind where we closed an investigation, a complainant appealed to the Competition Appeals Tribunal and we were forced by the Competition Appeals Tribunal to carry out a much longer investigation into that matter, although we wished to close it. Some of them are of that character.

  Q110  Mr Bacon: If you would just write to us to explain, I should be grateful. Mr Collins, I notice that you are chairman of the OFT and you were appointed last October for a four-year term. You have experience in competition law in the City at Lovells. That is the old Lovell, White . . . is it?

  Mr Collins: Yes.

  Q111  Mr Bacon: What else do you do? You are a part-time chairman, are you not?

  Mr Collins: I am a part-time chairman. I took on the job on the basis that I would do it half time, that is between two and three days a week. I also undertook to be available for up to another 40 days during the first year, particularly in view of the issues surrounding the Hampton Report and the CTSA. I have not taken on any other additional appointments, partly because I recognise the challenge of this job.

  Q112  Mr Bacon: Are you remaining a partner in Lovells?

  Mr Collins: No, I am not. I have completely retired from practice.

  Q113  Mr Bacon: You are completely retired; you have no other job apart from this one and this one is part time.

  Mr Collins: No, and this job is very important.

  Q114  Mr Bacon: Yes; indeed. It is a central principle in English law that you have the right to know the case against you. I was very interested in what you said earlier about trying to find out information without giving away to the person being complained of and who it is who is doing the complaining. At what point in that process do you, if at all, let the firm which is being complained of know the full case against them, including who it is who is complaining?

  Mr Collins: You make the case, you make that information available at the time of the statement of objections. As I was explaining earlier on to Mrs Goodman, it is very important to manage the obtaining of the evidence in a way which does not compromise the commercial interests of the complainant. You are absolutely right that it is a fundamental principle in English law that you have to know the case against you and that is the dichotomy we face when we are trying on the one hand to pursue complaints and collect evidence and on the other hand trying to make sure we comply with the law.

  Q115  Chairman: Anybody who represents a rural seat knows that this issue of farmers' incomes is an absolutely massive issue, particularly the pressure they feel from supermarkets. I asked the NAO what you were doing and they told me the OFT are considering referring the convenience store sector to the Competition Commission under the Enterprise Act. This relates to the move by supermarkets into the corner shop market. OFT also approved the supermarkets' code of practice on purchasing. Presumably that is right, but I should have expected a massive high profile investigation of this issue by you over the last five years.

  Mr Fingleton: There has been a very high profile attached to the work we are currently doing on whether to refer the supermarket and convenience sector or aspects of it to the Competition Commission. We have undertaken to have a draft out for consultation at the beginning of March and a decision at the end of April on that. In that context, that is not about allegations of breaches of Competition Act 1998 and chapter one or chapter two. I cannot comment on any investigations which might be ongoing against any party in that sector at the moment, but they would be separate issues. We are looking at all aspects of competition in that sector at the moment and we just received on time all of the information we requested of the parties earlier this week.

  Q116  Greg Clark: The OFT is clearly in a state of flux at the moment. I wonder whether it might be possible, through you, to ask Sir John whether perhaps in a year or 18 months' time we might have a note updating us on what has happened to these deadlines, the lengthy investigations and in particular whether the powers which are available under the Competition Act have been used.

  Sir John Bourn: I should be glad to do that.

  Q117  Mr Curry: Do you think there is a distinction between a short-term and a longer-term consumer interest?

  Mr Fingleton: In predatory pricing cases that is one of the most difficult aspects of evaluating harm and liability. Predatory pricing cases have the feature that short term there is a very substantial gain to consumers, but longer term consumers will face higher prices once the rival is eliminated. There is a great deal of international best practice about what timescales one should use and what quality of evidence one wants in those cases and it is a controversial area of practice in competition policy. I do not know whether it was the first in the world but certainly the Office of Fair Trading was the first in the European Union to publish guidance on abusive dominance and on questions like this. The European Commission has now followed with draft guidance for European competition law which is very much along the lines our previous Chairman John Vickers had overseen at the OFT.

  Q118  Mr Curry: Would you think that you might apply a similar logic on issues which arise about restructuring or rationalisation within industries? Whereas you might think in the first instance perhaps that mergers might diminish competition, but put in a wider international context the alternative to those mergers might be sustained vulnerability right across a sector with companies disappearing and perhaps overseas companies themselves, based on a much more monopolistic position in their home markets, dominating this market.

  Mr Fingleton: Yes, in the particular context of mergers the Enterprise Act allows for us to take efficiencies into account. We are also allowed under the Enterprise Act to balance cost to consumers in one market in a merger against efficiencies gained in another market. We are able to look at consumer welfare in the round, but over time and across markets, as a result of the new features in the Enterprise Act.

  Chairman: In conclusion, Mr Fingleton, I stand by what I said at the time the NAO brought out this Report. I said that the OFT has been too slow and too cautious. It is no longer acceptable that a body like the OFT carries out its work without proving its value to the consumer, to the taxpayer and to Parliament. My own personal conclusion as a result of this hearing is that you have not yet achieved your potential in terms of value for money, because it takes too long to investigate cases and you only reach a small number of decisions each year. You need to improve your project management, your staff policy and your performance measurement. You are new in your job and I shall be requesting the Comptroller and Auditor General to investigate you again before the end of the Parliament. Whether he does or not is of course his prerogative, but I am sure he may well want to and we shall see how you have performed. Thank you.





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