Annex A
SOUTHERN SECURITY AND CCTV (FRANCHISE ACQUIRED
IN 30/8/2001)
Significant improvements in passenger security
in the last three years. These include:
— Installation of a comprehensive monitored
CCTV network linked to passenger announcements, with help points
and new waiting shelters (delivered in partnership with TfL).
— A positive working relationship with
BTP and full participation in tasking meetings following the Police
National Intelligence to ensure that policing activities and our
own complementary security resources are deployed in the most
effective manner.
— Appointment of CCTV Data Profilers
trained to police standards to profile offenders and provide evidential
packs for police investigation and taking the pressure off frontline
police officers.
— The creation of a Crime and Disorder
Task Force in partnership with BTP and a private security firm.
This team tackles anti-social behaviour issues, on an intelligence
led basis to ensure that low level disorder does not discourage
travel.
— The employment of 50 rail security
officers to enhance security and improve passenger confidence
on the network.
— Increased staffing levels at Metro
area stations—by more than 70 in the last couple of years.
— The employment of Private Security
Guards in covert operations to detect and detain graffiti vandals
and to combat anti social behaviour.
— The provision of a discrete security
budget to enable recommendations on security improvements by both
police and our own Head of Security to be implemented speedily
and effectively.
— The adoption of a zero tolerance
approach to graffiti on stations, with all but the most difficult
damage cleaned off or painted out within 24 hours.
— Three stations accredited under the
Secure Stations Scheme and a further 40 comprising 25% of all
stations actively being promoted for accreditation by the end
of 2006.
— Upgraded lighting at all our Metro
area stations.
— Re-painting and re-signing all our
London area stations using finishes which are easier to clean
and keep free of graffiti.
— The introduction of maintenance teams
to ensure levels of cleanliness and the state of repair of stations
is maintained at the highest possible level.
— A five day customer service training
programme for staff which includes personal security issues and
leads to an NVQ qualification.
In addition, all of our Metro area stations
have real time train information displays, our busiest stations
have ticket gates to control access/egress and we have recently
replaced all of our ticketing equipment, adding to the sense of
regeneration/renewal.
Through these initiatives, we have seen recorded
crime reduce substantially on our stations over the last two years.
SOUTHERN—STATION CRIME STATISTICS AS SUPPLIED
BY BTP
| Calendar Year | Total Notifiable
| Total Non Notifiable | Total All Crime
| % Change |
| 2002 | 7,273 | 1,639
| 8,912 | |
| 2003 | 8,120 | 2,137
| 10,257 | 15 |
| 2004 | 7,882 | 1,657
| 9,539 | -7 |
| 2005 | 4,233 | 778
| 5,011 | -47 |
There was an overall increase from 2003 which coincides with
the introduction of changed Home Office Counting Rules for Recorded
Crime. However across the board there has been a reduction in
recorded crime in 2005 especially in recorded robbery offences
(Down 55.2%).
CRIME STATISTICS FOR EAST CROYDON STATION (PASSENGER THROUGHPUT
21,162,691 PER ANNUM)
EAST CROYDON
| Calendar Year | Total Notifiable
| Total Non Notifiable | Total All Crime
| % Change |
| 2002 | 340 | 69
| 409 | |
| 2003 | 367 | 89
| 456 | 11 |
| 2004 | 354 | 69
| 423 | -7 |
| 2005 | 240 | 80
| 320 | -24 |
There was an overall increase from 2003 which coincides with
the introduction of changed Home Office Counting Rules for Recorded
Crime. However across the board there has been a reduction in
recorded crime in 2005
|
