Select Committee on Transport Minutes of Evidence


Supplementary memorandum submitted by the Association of Train Operating Companies

  I am responding to your letter of 28 April which we received on 4 May. The answers to the questions you raise are set out below:

1.   Question 12: Exactly how many stations are managed by ATOC members, and how many of these are accredited under the Secure Stations Scheme?

  Response: ATOC members manage 2,498 stations. Of these, 191 are accredited under the scheme. One further station is working towards accreditation. 23 further stations have been assessed and formal accreditation by the DfT is awaited. Plans are in hand to seek accreditation for a further 59 stations—some of these plans are well advanced with submission to the BTP Assessor due next month.

2.   Questions 41-44: What would be the extra cost of staffing all the stations managed by ATOC members at all times when trains are running?

  Response: Unfortunately, it is not possible to supply the cost of staffing all stations at all times trains are running.  Many stations have been unstaffed for many years, and some have always been unstaffed halts. In most cases there is no accommodation for staff at these stations.  Clearly the cost of providing new buildings and servicing them could only be determined after substantial research and it would not be possible to do this in the timescale set for reply.  Full time station staffing at all stations is not prescribed in franchise agreements and our evidence made clear that station staffing would not of itself deal with the crime and security issues discussed.  In particular, it would have little value at stations with very low footfall.   

3.   Question 55: How many times in each of the last five years have ATOC members asked the BTP to prosecute on the basis of CCTV evidence?

  Response: Our members make CCTV evidence available to BTP at their request. BTP decides whether or not to prosecute.

4.   Question 64: Across all ATOC members, how many staff monitoring CCTV cameras are in radio contact with BTP officers? What proportion of monitoring staff does this figure represent?

  Response: 560 stations are "live monitored" at one or other of 15 central CCTV monitoring control rooms. The Wimbledon Control Centre, for example, has live feeds from over 1,100 cameras, so continuous monitoring of all is impractical. Live monitoring means that a rotating selection of cameras are monitored with the ability of staff to focus on individual locations as required. All of these centres are in telephone contact with the relevant BTP area control. In some circumstances, for example during major events at Cardiff Millenium stadium, BTP staff are present in the monitoring centre. The CCTV cameras in other stations are monitored locally by station staff. These staff are able to contact BTP by telephone.

5.   Question 87: How many prosecutions have been brought for violence against the staff of ATOC members, in each of the past five years? And what is the breakdown into different categories of violent crime?

  Response: We do not hold these figures, but the following data from BTP may be helpful. In 2005-06, violent crime comprised the following number of offences:

7,348

Violence against the person

   717

Sexual offences

1,692  Robbery offences

9,757

Total, violent crime

  The figure for staff assaults represents some 20% of the above total. We do not have details of the number of prosecutions brought by BTP, but the detections for staff assaults for that year totalled 957.

6.   Question 89: What targets does ATOC promote among its members for reducing the number of incidents of violent crime against your staff?

  Response: TOCs have a zero tolerance approach to assaults on staff no matter how minor.  The aim is to see year on year reductions in reported assaults.  The number of reported assaults is high because TOCs have been putting every effort in to encouraging the reporting of all assaults.  TOCs ensure that all staff receive training (and retraining), based on the role that they perform, to minimise the incidents of assault.  TOCs have instituted close working relationships with the BTP to ensure that all assaults are thoroughly investigated. 

9 May 2006


 
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