Select Committee on Transport Minutes of Evidence


Examination of Witnesses (Questions 200-219)

DEREK TWIGG MP

19 APRIL 2006

  Q200  Graham Stringer: Do you have, like the Mayor of London has, a list of crime-ridden stations? I do not want to get into problems of order of magnitude, we know there will be more crime on Euston and the big London stations than anywhere else. If we take the huge Manchester, Birmingham, London stations out, do you have a target of crime-ridden stations throughout the network that you would like to do something about?

  Derek Twigg: Not in that sense, no, because it is for the train operating companies as the managers of the stations, or Network Rail, to develop the approach to dealing with crime. Clearly the secure stations accreditation process is one way we support that and want to see that improved and that does cover some of the biggest stations in terms of the greatest footfall going through those stations. What we are looking at as well, as I mentioned in my opening statement, is we are doing some research looking at those stations with the highest crime in the most deprived areas to learn lessons from some of those stations that already have accreditation status but also to look at those stations that have not and compare issues and look at what can be done to improve it. They can also be linked into wider deprivation issues and issues outside of the stations which we need to look at. There are things we are looking at and developing.

  Q201  Graham Stringer: You have commissioned research into crime on the railway system, the stations. Would you care to share with the Committee any of the early findings of that investigation?

  Derek Twigg: Ministers have not got that yet, we hope to have that later this year. Clearly we are happy to share that with the Committee when we have that information.

  Q202  Graham Stringer: Presumably this has happened to you as a Minister. Take Clitheroe station in the North West, if the Member for that area wrote to you and said there had been five serious attacks on different people on that station, would you feel it was your responsibility to do something about it at that stage?

  Derek Twigg: Clearly we would want to raise that with the train operating company and the BTP, who I am sure in that instance would already be aware of the situation. Again, it would be worth exploring with them whether they wanted to go for secure station accreditation. As you know, the Member of Parliament can be a very important implement in terms of ensuring some changes are made. For instance, with secure station accreditation the Member of Parliament is always informed who generally—not always, but generally—takes an interest in what is going on. There are opportunities there to try and do things but, as I say, it is for the train operating companies who manage and run the stations to do something about it.

  Q203  Graham Stringer: Would you be prepared to lean on the train operating companies, threaten to change the franchise, which I understand you have the power to do?

  Derek Twigg: Are you talking about for one station?

  Q204  Graham Stringer: I am just using it as an example, it might be part of a network, it might be one station.

  Derek Twigg: I think it is a difficulty in terms of what would be in a particular franchise. As you know, South Western is the first one that we have done as the Department for Transport from start to finish and you have seen what we are doing in terms of the additional security issues we want to put in there. I suspect that some of the franchise agreements previously were not as proscriptive so it may be more difficult but as part of the franchises there are penalties that can be imposed and plans to recover from situations that need to be implemented if we seek that as part of the franchise agreement.

  Q205  Graham Stringer: Apart from the research you have commissioned, what is your source of information about crime on stations?

  Derek Twigg: We get the annual reports from the BTP and we have regular meetings with the BTP and with the train operating companies. MPs write to us on issues.

  Q206  Graham Stringer: In those statistics you get from BTP, is crime against the person on railway stations separated out from the other statistics?

  Derek Twigg: Violent crime, you mean? Yes. It is categorised in terms of what the crimes are. I am happy to let you have a list of that.

  Q207  Mr Goodwill: We have received evidence this afternoon about the use of CCTV systems and some of the information has been a little bit patchy about the deployment of these, particularly outside London. Do you have the big picture? Could you tell us, for example, what proportion of stations across the entire network is now monitored using CCTV?

  Derek Twigg: About a third of stations.

  Q208  Mr Goodwill: We have also heard that there are different ways that CCTV is being used. Some of it seems to be reactive and if an incident occurs they can go back, pull the tapes and see that incident. Others are being monitored and others are being monitored and backed up with PA announcements to people who may be starting to behave in a disruptive or antisocial way. How important do you think those different types are and how would you like to see the deployment of those in the future?

  Derek Twigg: I think CCTV is a very important weapon and defence in terms of issues around crime at stations or crime generally. Clearly there are differing standards of CCTV around and we would like to see the best quality, particularly if they could be linked up with other CCTV systems.

  Q209  Chairman: So you have written that into the franchise, have you?

  Derek Twigg: No, we have not. What I am trying to say, if I can just finish my answer and I will hopefully be able to give you some further information on that,—

  Q210  Chairman: I am sure you will.

  Derek Twigg: In terms of the accredited secure station status that is something we looked at as part of that process. Again, it is down to the train operating companies that manage the stations to determine these things working with the BTP. I know the BTP work very closely with them about this. I was at Wimbledon station recently and they have got an excellent system there and went through the process in terms of they were backtracking over footage where they were able to pinpoint offenders and deal with that in one particular case where someone fired off an extinguisher at the station when a train was coming into the station. Yes, there are different systems and maybe that is something that needs to be looked at in terms of the future deployment of CCTV.

  Q211  Mr Goodwill: Can you see a situation in the future when all stations would be required through the franchise agreement to deploy CCTV?

  Derek Twigg: I think more and more will be. I come back to the earlier point. Whether it is right that every station needs to have CCTV—Mrs Ellman made the point about staffing—is it staffing, is it lighting, is it having the particular design of the station changed, or some part of it, or mirrors where there are subways, et cetera, there are lots of different approaches. Is it the same at a rural station where only a small handful of people go on it every day compared with a busier town station?

  Q212  Chairman: Are you asking us, Minister?

  Derek Twigg: No, I am not asking you, I am just saying these are some of the considerations that have to take place.

  Chairman: I beg your pardon, I was not clear.

  Q213  Mr Goodwill: In those circumstances do you think that the cost of manning of CCTV could even contribute to the closure of stations or lines?

  Derek Twigg: That is an interesting line you are trying to draw me down but, as you know, we are not in the process of closing hundreds or dozens of railway stations, in fact we want to grow the railways. You will have just seen our recent announcement on Northern Rail and, despite the suspicions and innuendo, there were no closures. We want to grow the railway. Having the sorts of security measures we have spoken about here today we will encourage more encourage people to use the railway which is already something that is becoming more and more attractive by the day.

  Q214  Mr Goodwill: I think one failure that has been highlighted this afternoon is the situation where a local station has a CCTV system that is not being monitored but the local authority does have a monitoring room. Do you think it has been a mistake not to encourage more stations to link into their local CCTV systems?

  Derek Twigg: We have encouraged them to work with the Crime Reduction Partnerships which exist in areas to deal with crime. Often crime will not just be relevant to a particular station, it might be a general wider problem in the area around the station which may involve the station at some point. Clearly closer partnership work is something that we would encourage and I know that a number of operators are already doing that quite well. In fact, Wimbledon is one of those operators as part of the South Western Franchise who are doing that.

  Q215  Mr Goodwill: We have heard how having more people around the place in fluorescent jackets and having more cameras around has reduced crime in stations. Have you any information as to how far that crime has been negated completely or whether there has just been a displacement into areas around stations or other city centre areas? Are we genuinely reducing crime by these systems or are we just displacing it to other areas?

  Derek Twigg: I think BTP have said that they see secure station accreditation has helped reduce crime but clearly it will vary from station to station. There are a number of factors that need to be brought into play in terms of what is the best solution for a particular station.

  Q216  Mr Leech: Do you agree with the train operating companies who are arguing that it is better to upgrade a lot of the existing CCTV on the old analogue systems to digital rather than trying to extend it to 100% coverage of all the stations?

  Derek Twigg: I think it is a matter of judgment that the train operating companies need to make on their stations in terms of how they spend the resources that are available.

  Q217  Chairman: Minister, does the Department have any view at all about how safety should be handled?

  Derek Twigg: I tried to explain that is part of the reason that we support and deal with the secure stations accreditation, why we put the clause in the South Western franchise and why we are working closely with train operating companies and the rest of the industry. I am trying to make clear that, yes, we have a strategic view in terms of the Department under the new structure but in terms of the actual operation and management of the stations the people best placed to determine what happens there are the train operating companies and we will work with them.

  Chairman: I do not think we were asking you to operate the cameras.

  Q218  Mr Martlew: Can we go back to the policy which appears to be to push up standards through tightening the franchise, improving the franchise, and that seemed to be the view of the Chief Constable, as opposed to new legislation. You mentioned that you want 80% of secure stations from South Western trains.

  Derek Twigg: Of the footfall.

  Q219  Mr Martlew: What is it at the present time?

  Derek Twigg: In terms of what we have asked them to do?


 
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