Supplementary memorandum submitted by
National Express Group plc
In response to your enquiry of 29 June 2006,
I have set out below the answers to your questions.
1. RETURN ON
CAPITAL
In 2005 the bus business earned a post tax return
of 14.5% although it should be noted that 2005 profits did benefit
from historic fuel hedging arrangements. Based on 2006 Budget
expectations the return is projected to reduce to around 13%,
due in part to rising fuel prices.
These calculations divide company operating
profits by tangible fixed assets. Tangible fixed assets combine
an estimate of the market value of the properties with the book
value of the fleet and other plant and equipment.
No adjustment has been made for assets acquired
using operating lease financing techniques. The use of such leases
tends to overstate the return as no tangible fixed assets are
included in the balance sheet but this is in accordance with UK
Generally Accepted Accounting Practice.
2. PROFITABILITY
The operating margins earned in our West Midlands
business as per our 2005 statutory accounts were just over 15%;
our London operations returned an operating margin of just under
6% but it should be noted that our London businesses were only
acquired in 2004 and 2005 and there is still some restructuring
and expansion to take place. In the longer term we aim to achieve
an operating margin in London of at least 10%.
Our London operations are likely to earn a lower
return as a number of our assets are subject to fixed term, operating
leases which seek to match hire periods with the life of individual
TfL route contracts.
3. LOW FLOOR
FLEET
79% of operational fleet in the West
Midlands is accessible/low floor;
100% of operational fleet in Dundee
is accessible/low floor; and
100% of operational fleet in London/Surrey
is accessible/low floor.
4. AVERAGE AGE
OF THE
FLEET
8 years in West Midlands/Dundee;
and
4.5 years in London/Surrey.
5. CCTV
70% of operational fleet in West
Midlands is fitted with CCTV;
100% of operational fleet in Dundee
is fitted with CCTV; and
90% of operational fleet in London/Surrey.
All systems are recorded.
6. COMPLAINTS
(2005 TOTALS)
Drivers Conduct: | 8,077
|
Driving Standards: | 1,061
|
Total: | 9,138
|
| |
This represents one complaint per 40,000 passenger journeys.
Denis Wormwell
Chief Executive
13 July 2006
|