Select Committee on Transport Minutes of Evidence


Supplementary memorandum submitted by the British Parking Association

REQUEST FOR SUPPLEMENTARY INFORMATION (Q31)

  The figure of 20% is an average based on Lynn's experience at Wandsworth Council and with other Councils she has worked with, also confirmed by Councils who have attended the workshops we have been conducting this year when we have discussed correspondence.

  This refers to correspondence that is received by the Councils immediately following the issue of the Penalty Charge Notice—normally within the 14 days allowed for payment of the discounted rate. It should be stressed that not all this correspondence is requesting cancellation of the Penalty Charge Notice or claiming that it should not have been issued—many drivers write to the Councils because they have not understood why they have received a Penalty Charge Notice and it is often the case, that once this is adequately explained, they will pay the charge. Other drivers write citing various mitigating circumstances or offering proof that they were entitled to an exemption, such as that for loading and unloading.

  The majority of Councils consider each item of correspondence on an individual basis and write back with a full explanation (progression of the Penalty Charge Notice is suspended once correspondence is received until it has been dealt with). If the Penalty Charge Notice cannot be cancelled, it is the usual practice of many or most Councils to re-offer the discounted sum for payment within 14 days of receipt of the reply. This ensures that a driver has not been disadvantaged by querying the issue of the Penalty Charge Notice and encourages payment at this early stage.

16 January 2006





 
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