Select Committee on Transport Written Evidence


Annex 1

PARKING SCAMS UNCOVERED BY APPEALNOW.COMTM (taken from the wwww.appewealnow.com website)

  1.  The Ghost Ticket or Phantom Ticket—parking attendants illegally issuing tickets after a vehicle has driven away and claiming it was put on the vehicle.

  2.  BT vans targeted by parking attendants using the double whammy scam (see below on how the scam works). BT has now set up a special team to deal with these scams!

  3.  Giving tickets to vehicles legally loading and unloading or delivering.

  4.  Clampers parking on yellow lines while they do personal shopping.

  5.  Supervisors, managers and parking attendants cancel tickets for their friends and councillors.

  6.  Parking attendants do not report parking meters that are not recording the time correctly. They then issue parking tickets to vehicles parking there.

  7.  New parking signs with new times are hidden behind the old signs.

  8.  Illegible signs are not replaced or repaired.

  9.  Parking signs are hidden behind obstructions including hedges.

  10.  Councils do not follow the appeals procedure and automatically send out letters turning down an appeal.

  11.  Parking attendants know which parking meters are to be suspended. They allow vehicles to park there, then suspend the bay and issue a parking ticket.

  12.  Councils lift up vehicles to paint yellow lines under them and then issue parking tickets to those cars.

  13.  Parking tickets are issued to abandoned vehicles to reach targets.

  14.  Parking tickets are issued to imaginary foreign vehicles. As the vehicles are not registered with the DVLA they are treated as valid tickets.

  15.  Disabled badges allegedly not displayed correctly. Disabled vehicles are illegally clamped. Parking attendants are increasingly claiming that disabled blue badges are not displayed correctly and issuing parking tickets. Councils spend hundreds of pounds fighting requests to cancel these tickets. This is now a national disgrace.

  16.  Health and emergency visitors get parking tickets! Parking attendants are increasingly claiming that health and emergency visitor cards are not displayed correctly and issuing parking tickets. Just think: that health visitor might just save your life!!

  17.  Parking tickets are given to drivers assisting disabled, infirm or ill passengers into or out of a vehicle.

  18.  Parking attendants confirming to a driver that it's "okay to park here", the driver returns to find parking ticket issued.

  19.  The councils who claim they never received your appeal even when you have their acknowledgement!!!

  20.  Issuing tickets on vehicles before the time on the meter has expired.

  21.  Misleading information on council websites, eg, at one time Westminster's website on loading and unloading said, "Loading or unloading should be a continuous operation". This is not correct!

  22.  Councils not repainting barely visible yellow lines and therefore issuing parking tickets to motorists who cannot see the lines.

  23.  Issuing parking tickets when correct pay and display tickets are clearly shown.

  24.  Councils not replacing faulty pay and display meters or parking meters—motorists put their money in—lose it and park with a note saying they put the money in. They will get a parking ticket.

  25.  Issuing tickets on residents parking bays days before the bays are to be suspended.

  26.  Issuing parking tickets to AA and RAC patrols attending breakdowns.

  27.  Issuing parking tickets in areas where the council knows the parking signs are invalid.

  28.  Issuing tickets before 8.30 am (councils dispute this but we have witnesses).

  29.  Parking attendants adding information to notebooks after the event to "prove" a ticket was given correctly.

  30.  Claiming meters or bays are suspended and issuing parking tickets, with no evidence that the bays were suspended (see the famous case in Bury where the photographic evidence was doctored).

  31.  Confusing signs so that it is unclear where pay and display bays situated next to residents bays start and end. (eg, next to Belgravia police station).

  32.  Parking attendants refusing to make notes about an alleged parking offence in their notebooks when requested to by a motorist or member of the public.

  33.  When a motorist has received several parking tickets and pays some but disputes others, councils allocate the payments as payments on account over all tickets, nullifying the motorist's ability to appeal.

  34.  Issuing parking tickets for parking on a yellow line before the line was painted.

  35.  A one off—parking attendants issued a second parking ticket to a motorist who gave them the "v" sign as he drove away after he was given an initial correct ticket. The council cancelled both the first and second parking ticket!!

  36.  Suspending and hooding parking meters or pay and display bays over the weekend, particularly on Sundays. Motorists think it is in order to park in the bays as there is no work or other activity going on—they park and get parking tickets.

  37.  Where a street forms the boundary of two local authorities (particularly where they have different parking rules) parking attendants issue parking tickets in the wrong area.

  38.  Back office staff often give incorrect information, including sometimes telling motorists to pay the fine and then appeal—once you pay the fine you cannot legally appeal.

  39.  "Seeing" yellow lines in parking bays when none exist and issuing parking tickets.

  40.  Removing out of order signs allowing motorists to park free.

  41.  Providing false evidence to the parking adjudicator.

  42.  Putting suspension notices for residents' parking bays on the other side of the road!

  The Double Whammy, used especially to target company-owned vehicles, in particular BT vans. Two tickets are issued to a vehicle by a parking attendant who then destroys the first one before the driver returns. The result is that many companies pay the first ticket, before being hit by another demand—and pay again, thinking the second ticket has been issued because of a separate offence.

  The Double Whammy and the Ghost Ticket are forms of fraud. Councils know that these are occurring and do little if anything to curtail these illegal actions. In view of this widespread abuse, councils should be asked how many parking attendants they have dismissed for issuing false parking tickets, and if they have done so, have they reported the matter to the police?



 
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Prepared 22 June 2006