Select Committee on Transport Written Evidence


APPENDIX 10

Memorandum submitted by Mr Richard M Bentley

  It may assist the Committee to be aware of my background and experience.

  I am a retired former police officer with over 20 years' experience of road policing. For the last six years of my service I held the post of Eastern Area Traffic Management Officer for the North Yorkshire Police, the largest force area in the country. I had the responsibility for working at all levels with every agency and any interested parties to ensure restrictions imposed by the highway authorities were both lawful and enforceable.

  I regularly undertook investigations into restrictions and processes on behalf of both the Administration of Justice Department and the CPS. I was tasked to investigate and report upon the status of controlled parking zones and other restrictions countywide.

  I represented the Chief Officer at executive level with an extensive list of agencies including: Regional Government, Highways Agency, Department for transport, County and Local Authority Committee's.

  I am now employed as a consultant and expert witness working in the area of traffic signs and traffic regulations.

  Dealing with each area of examination in turn.

1.  My experiences suggest that regardless of statute and regulations, highway authorities routinely apply parking restrictions based upon their own principles such as:

    (a)  What the public doesn't know won't hurt them.

      Everyone knows what a sign means, if it looks "right" it will do.

      The odd person who continues to fight will have the tickets cancelled, 999 out of 1,000 will pay up.

      Most people can't be bothered to argue over £30 or are too frightened of taking on the authority.

    (b)  The Regulations are just guidelines, signing isn't that critical, if we limit work to what we can get away with, the law is so complex no one will notice.

  By way of example, I make reference to the towns of Scarborough and Harrogate, North Yorkshire, I was tasked to carry out extensive investigations into both regimes in 2001.

  Harrogate sought decriminalised parking approval at the turn of this century. The authority had based their regime upon the City of York. Scarborough based their zonal system on the Harrogate model, creating the largest controlled parking zone in the country. It is relevant that both schemes were initially criminal systems.

  Scarborough Police enforce the lining restrictions, a system that was subject to a number of legal challenges in the Courts.

  The tasking was undertaken in both towns, following my reporting of major defects in Scarborough to a multi-agency meeting held to discuss that initial "problem".

  Both parking regimes were found to be fatally flawed, in most areas bay markings, upright plates, yellow lines and zonal boundary signs were routinely non-prescribed and therefore defective. Scarborough had additional issues relating to specific traffic orders.

  Following the investigation, Harrogate accepted the result of the enquiry and rectified the system. Post the remedial work a Statutory Instrument was created and decriminalised authorised. It should be noted that, regardless of the identified defects, no financial remedies were instituted to repay fines that were wrongly applied and money taken.

  Scarborough has spent the last five years disputing the relevance of defects and continued to enforce identified flawed systems. This is the case even though the authority was investigated by the Local Government Ombudsman and found guilty of maladministration causing injustice.

  That report highlighted a number of issues including the use of civil action and CCJ's in a criminal system.

  The Ombudsman's report revealed that Scarborough had taken 10 motorists to Civil Court and CCJ's were applied, yet, not one of these motorists had been taken to Magistrates' Court or convicted of a parking offence.

  At a public Scrutiny Committee meeting, their actions were excused by a senior officer as the use of a grey area of law. No proactive offer of recompense has ever been made. Regardless of five years of discussions with the police, the Government and the signing consultants, the enforced parking regime remains flawed.

  Whilst as far as can be ascertained, the authority has not prosecuted a single motorist in the Courts. It is my understanding that at this time the authority is still pursuing cash for time expired prosecutions, drivers are allegedly being offered the opportunity to pay their "debts" by instalment.

  Currently the authority is carrying out rectifications to signing defects in readiness for decriminalisation of the parking regime. When picked up by the media, these remedies are explained away as cosmetic alterations during routine maintenance.

  Motorists who have been the subject to questionable parking enforcement across the length and breadth of the country regularly contact me.

  Challenges to enforcement is at best difficult, at worse virtually impossible, few of the drivers are being made aware of the adjudication process, the time constraints placed upon them, nor their right to complain to the Local Government Ombudsman.

  My understanding of accountability within authorities, relates primarily to the regimes I have been involved in early consultation or post creation examination. These include many of the market towns of North Yorkshire and issues relating to the Cities of York and Leeds.

  Of all the regimes I have examined, I am aware of only one authority suspending enforcement whilst remedial work was undertaken.

  I am not aware of a single highway authority or agency refunding or compensating motorists for fines questionably applied.

  One frequently repeated quote during my police service was that "no one challenges a £30 ticket".

  Whilst that may well be correct in the vast majority of cases and is relied upon by many Councils, not all matters are merely £30.

  One member of the public from the Southampton area has approached me. I am informed he is currently facing over £24,800 in excess charges and bailiff fees, this relates to the issue of 52 parking tickets whilst the authority challenged the status of his bathroom (converted from a garage) and refusal to issue a resident's parking permit.

  I have reviewed photographs of parking bays in relation to this matter, the images show the bays to be of a non-prescribed format, enquiries reveal that no authority was sought or has been granted from the Secretary of State for the use of such signing.

How performance is evaluated

  It is my understanding the evaluation process is merely a matter of checking the total amount of money raised, the number of fines levied and ensuring that the financial return meets the requirements set by the Members.

  There is an incentive to ensure the minimum numbers of tickets are cancelled, questions may be asked when the accounts are audited at the end of each financial year.

  Working within local authorities revealed that the members' and the auditors' primary goal is to ensure a good financial return, not the provision of a safe environment and the free passage of traffic.

2.  Currently, I am not aware of any penalty being applied to authorities that enforce unlawful, flawed or otherwise questionable regime.

  Provided the media can be controlled and the release of information is therefore limited, spin, bluff and damage limitation systems ensure any potential challenge capable of reducing income is prevented.

  Within the criminal justice system, regardless of the outcome, if the enforcement body manipulates evidence, is deceptive in its working practices or seeks the payment of fines without the full backing of the criminal law system, the Courts can and will apply justice to all parties involved.

  The decriminalised systems, and, as in Scarborough, the criminal systems enforced as decriminalised regimes, are open to institutional abuse. This is especially so when it is impossible to raise genuine concerns within either a Courts or appeals tribunal.

  In the case of the former, a council merely has to cancel a challenge to an excess charge to prevent the status of the flawed regime reaching either the Local Government Ombudsman or the Parking Adjudication Service.

  With the latter, not instigating proceedings simply prevents matters being publicly challenged within the Court system. Giving the authority the ability to plausibly deny any legal flaws exist, for no challenge has been successful in the Courts.

  A consequence of both instances is the view that provided that nine hundred and ninety nine out of one thousand motorists can be encouraged to pay the charge/fine, the public will not be aware and the auditor will not question the cancellation of such an insignificant number of PCN's.

Is statutory guidance required to promote consistency?

  Authorities employ professional officers, legal departments, engineers and consultants. The officers have free access to the legislation, together with unrestricted guidance from both the Regional, and the Central Governments Department of Transport Officers.

  Legislation is clear and precise, the Traffic Signs Regulations and General Directions additionally carry the specific Directions of the Secretary of State.

  Whilst Officers and Council representatives will comment upon the complexity of the legislation, I am drawn to mention that yes, whilst it is complicated, to those employed in this field, with a primary role to deal with the issues, the legislation forms the backbone of their work.

  The detail provided within the legislation is only a hindrance to those wishing to work outside of the legal boundaries and constraints of law.

  In a considerable number of areas, defects exist because of incompetence or a desire to provide something different. The wish to be adventurous will usually be totally unacceptable to the Department for Transport.

  The latter would lead to a refusal to authorise the use of non-prescribed signing on the part of those with the delegated powers of the Secretary of State, authorities knowing this, do not seek approval.

  This in turn leads to the provision of signing and restrictions that are inappropriate, unlawful and known to be defective.

  The Road Traffic Regulation Act demands compliance with signing law, and a highway authority is only empowered to place or erect lawful traffic signs on the roads in their area.

  The Secretary of State has the power to demand the removal of non-compliant signing. Any failure to remedy the defect can be enforced by the Secretary of State and charged to that errant authority.

  It is my understanding that only one example exists of an authority being so instructed to remove unlawful signing, this was many years ago in Oldham, Lancashire.

  Lack of government support to officers who have the ability to exercise this power has resulted in lip service being paid to signing law. Evidence of this can be found in most areas of the country, this lack of policing reinforces the belief by authorities that rule of law can be comfortably skirted round, the only thing to fear is the odd warning letter from the Department for Transport.

  Guidance on the application of Statute and Regulations is provided clearly and adequately in the various Chapters of the Traffic Signs Manual together with Traffic Advisory Leaflets.

  Mechanisms are, in my opinion, required to ensure compliance with the current balanced and appropriate legislation, not the provision of more guidance, be that Statutory or advisory.

3.  1.    The system is far from fair to the general public.

        Parking is an effective revenue earner for any local authority who can benefit from the freedom to increase its income, rather than be self constrained by compliance with the rule of law.

        The mechanisms applied are there to ensure, or should I say, to encourage payment and therefore provide a reliable income.

    2.  This situation would be improved dramatically if challenges to the system were thorough, transparent, heard in public and clearly beyond reproach.

      The current system is self-enforced risk management.

  The advantage of the criminal system was the independence of the Police and the Courts from any financial benefit.

  Parking restrictions should be legislatively applied to aid free movement of traffic and increase road safety.

  Currently, authorities place income generating parking bays around junctions, creating driving hazards in breach of the good practice born out of tragedy set out within the Highway Code.

  If safety is a primary issue, collision-generating systems would not be created. I believe other mechanisms must therefore be influencing authorities, the only reason to put the public at risk by increasing parking spaces, would I suggest be either the ability to increase revenue or appease Members.

  The removing of financial incentives would eliminate many such issues.

4.   (a)   I refer the reader to part three above.

    (b)  Yes.

        I see many regimes having defects that I believe could not stand the acid test of a Court of Law.

        In recent weeks, I was asked to review Leeds on behalf of the BBC.

        The authority informed the Department for Transport that their regime was 94% correct.

        The Government Officers in turn advised Leeds City Council not to enforce those areas that were defective.

        Whilst I was in the process of undertaking the examination, I found that the majority of the regime was defective. In my opinion, it was more likely that the defects were 94% and only 6% was correct, I found little if nothing that met the fundamental signing requirements for enforcement to take place.

        Signing provided by the authority was neither prescribed nor authorized. Parking bays were missing, defectively marked and/or incomplete, lines were non-prescribed, defective zonal signing plates were employed.

        These matters were raised with the Wardens on the day, I was advised they had instructions to enforce regardless of their own views.

        A motorist I advised to challenge the system where bay and line markings were missing was instructed to pay up when he made approaches to the authority.

        I believe enforcement is still taking place within flawed areas.

        I am providing advice to a motorist on an excess charge issued for parking on a non-prescribed single yellow line, no upright plate is present, the line is not terminated. Whilst the highway authority insists this was in a zonal system, I am advised that no parking zone has been imposed on the relevant road.  

        A consequence of this stance being that the only recourse open to the member of the public, is to take this matter to the Local Government Ombudsman.

        I am becoming firmly of the view that the drive forming the basis of many if not all regimes is to bolster coffers rather than to provide a safe and manageable environment for the community or the public visiting the area.

5.   (a)   The local authority should ensure that road safety and the free passage of traffic is the primary basis of any restriction.

    (b)  The local authority should ensure that the parking regimes do not adversely impact upon the community, allow for the maximisation of local services, encouraging growth and the wellbeing of the residents of the area.

    (c)  The local authority should encourage a relevant turn around when managing the parking, to benefit and maximise the use of the facilities.

    (d)  As with the Police and a criminal system, enforcement should be the last, not the first resort.

6.   1.  The current parking policy is encouraging cash before care systems, with the generation of income creating internal rewards.

    2.  Public perception is one of a lowering of standards and increase in penalty.

    3.  The latter part of the question leads to a question in return, given the status of parking regimes I am finding in this country, why is it always assumed that a vehicle is parked illegally? Is that not an assumption that the highway authority is always right?

  I believe that more often than is acceptable, it is the regime that is unlawful but the motorist who is blamed and punished.

  There is no moral offence, no spirit to the law, just a simple matter of right or wrong. If the regime is proven wrong, why is enforcement lauded still being right?

7.  Correctly applied, parking regimes can:

    a.  Free the commercial hubs of communities to encourage growth.

    b.  Ensure the safety of the public at core/strategic times.

    c.  Maximise the free movement of traffic.

    d.  Provide a vibrant resource rather than a cold sterile environment that is to be avoided.

8.  The primary issue would seem to be one of fairness and justice.

  Without a transparent system in which clearly applied and necessary restrictions are fairly administered, then the public will continue to distrust what is perceived to be encroachment of their liberty for the sole purpose of providing extra cash.

  A return to a measured, balanced and independent enforcement process would remove the haunting belief the specter in uniform is merely a collector of a locally administered stealth tax.



 
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