Select Committee on Transport Minutes of Evidence


APPENDIX 22

Memorandum submitted by Smith's Coaches

  As a partner in a family coach business since 1944, established in 1936, I would like to make the following comments regarding the operations of VOSA examiners and the whole department in general.

  Firstly VOSA examiners do not work to a standard edict.

  A handbook for operators, sets out the requirements needed to enable a pass to be issued for a PSV vehicle. However it appears that these rules are "left to the discretion of the VOSA examiner" which leaves a lot to desired.

  VOSA stations are, I believe, given a target to meet over a certain period, be it a fail or pass rate, and bonus payments are given regarding their performance. This can lead to all sorts of malpractice.

  Why do some VOSA stations give a pass, for a vehicle, but when that same vehicle is presented immediately at another VOSA station it is rejected. Surely the same set of rules should apply throughout the country.

  I know of operators in this locality who have never had a VOSA inspection, and whose vehicles and premises leave a lot to be desired.

  If a vehicle is given an "S" defect notice, why is it that the vehicle can be used for a further 10-14 days before having to be presented for a further test inspection? The "S" defect notice having been recorded against the company. Surely if the vehicle warrants a "S" defect notice, the defect should be put right before the vehicle is used again?

  Legislation is changing at an alarming rate (mainly to comply with EEC rules) but operators are not being advised by VOSA of the changes which can affect their business. Vehicles that have previously passed the test are suddenly being failed for something for which legistlation has recently been passed and companies have not been informed of the changes.

  The impression smaller coach companies are getting is that the Government are favouring the larger companies, and are gradually forcing small coach companies to close, forgetting that these same companies have been, and are, the ones operating in areas that the larger companies do not consider profitable. These are rural areas which need transport for shopping, etc as rural post offices and shops have had to close because of competition from supermarkets.

  There are far too many Government departments duplicating each other's work, halve these and make the remainder do a fair day's work to justify the salaries being paid.

  I am sure you will be getting a copy of a comment by the Editor of Coach & Bus Week No 709 dated 15 December 2005 which sums up my feelings for the future of the industry.

10 January 2006





 
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