Select Committee on Trade and Industry Minutes of Evidence


Examination of Witnesses (Questions 249-259)

INDO BRITISH PARTNERSHIP NETWORK

28 FEBRUARY 2006

  Q240  Chairman: To try to read between the lines of what you have said, you think that your added value, as an organisation, is that you can reach out to those small and medium-sized businesses and show them how business can be done in India, that is, talking with the benefit of experience and understanding?

  Mr Bilimoria: Yes. It is creating awareness for doing business in India, so we have a website that we have set up. It is an excellent website, we are still developing it, but even as it stands now it is very informative, and it is a membership organisation, this is the other aspect of the Indo British Partnership Network, and it is free to join. We wanted to keep it accessible and already we have 265 companies that have joined and within the companies quite often you have more than one individual who joins as a member, so we have approximately 400 individuals who have joined already in such a short time. Our website receives huge numbers of hits, I think that was in the submission as well, so it is getting known, and really it should be, in many ways, the first point of call for a business wanting to do business with India. They come to the Indo British Partnership website and from there they get information, they can 'phone the Secretariat and they can be pointed in the right direction and, of course, to UKTI and all the services it offers.

  Q241  Chairman: I have one last organisational question, my colleagues have other points on this and we will move on to the real subject of our investigation, which is actually how to do business with India. You said your budget is £70,000-£80,000 a year, with the sponsorship, which is a very small sum of money indeed, considering the scope of the market, but even that money largely will dry up in three years' time. How will you be funded after that, will you be looking for subscriptions, what will happen then?

  Mr Bilimoria: We would like to keep it as accessible as possible, particularly from the SMEs' point of view, to be able to join free of charge, but there are plans being considered to have a tier of members who could be members who would be sponsoring members. We are getting sponsorship already, as I said, we have obtained to the value of approximately £12,000 of sponsorship in our first year alone, for example, the guide was sponsored by Virgin Atlantic, and increasingly we will get sponsorship. We are very confident about the funding part of it. Particularly given that we are not talking about very large sums of money, I think we are punching well above our weight.

  Q242  Chairman: Let us move on to the bigger question of India itself. This Committee is concerned, as I said, that British business is not responding as aggressively as it should be to the opportunities in such a big and fast-growing economy, and that is one of the things which is driving this inquiry and led to you being established. Certainly it is reflected in some of the very disappointing evidence we have received from British business and representatives of British business, I think a failure to understand the challenges and opportunities that there are. Suggest to me what you think are the main opportunities for UK companies in India; do your sales pitch for me now.

  Mr Bilimoria: In many ways, the Indo British Partnership is the voice of the private sector, it is the private sector lead for British business with India, and what we see is that there are huge, huge, huge opportunities and we are only scratching the surface at the moment. I think British business is waking up to the opportunities, and thankfully waking up before it is too late. The opportunities are there, and when people say "In which sectors would you think there are opportunities for doing business between Britain and India?" you say, "Well, actually, yes, there are priority sectors but in just about every sector there is potential for a British business to operate." I think, playing on the strengths of Britain, our financial sectors, the London Stock Exchange, there is a perception in India very much, when it comes to education or financial markets, of thinking of the United States as the first priority. Yes, the New York Stock Exchange is by far the largest stock exchange in the world, but the London Stock Exchange is by far the most international stock exchange in the world and in many ways it would be far more appropriate for Indian companies perhaps than New York Stock Exchange would be, so it is encouraging Indian companies to list on the London Stock Exchange. India does not have the equivalent of the Alternative Investment Market; we have that expertise, the Alternative Investment Market now is widely considered as one of the leading, if not the leading, secondary markets in the world, and we have that expertise, and there is potential for an Alternative Investment Market in India, and the London Stock Exchange has that expertise to help India achieve that. It is both ways. In terms of investment in India, one of the greatest opportunities is for British companies actually to invest and operate in India, in the way that we at Cobra Beer are doing. We brew now in five countries around the world, including in the UK and in Europe, and we started brewing in India again, after a big gap, a year ago because we see the Indian market as an enormous opportunity. I think there is the whole issue of perception and reality, where the perception is that China is where the manufacturing potential is and China is where manufacturing exports are the expertise, and India has the expertise in software, in BPO, in outsourcing, in IT. Yes, of course, India has that expertise, however people overlook that India is actually a huge and growing manufacturing base in itself and has huge expertise and world-class companies, producing world-class products. For example, the second largest producer of CDs in the world is Indian. Indian pharmaceutical companies produce world-class products. The Cobra Beer brewed in India last year was submitted to the Monde Selection World Quality Awards and won two gold medals the first time, so India is capable of world-class manufacturing. The growing middle-class, consuming class, in India, which is estimated now at up to 300 million people and growing at the population of The Netherlands every year, is a huge and growing market, and that is a huge and growing market for British companies. I think British companies need to go out there and operate over there and take advantage of this enormous opportunity, and India, of course, from its side, is very keen on foreign direct investment, so India would welcome that. It is more than increasing exports and more than increasing inward investment, it is also about investing in India and participating and partnering in India's growth.

  Q243  Miss Kirkbride: I have to say, it is a stunning figure that India represents such a small amount of our international trade, especially given this massive historic link that the United Kingdom has in India and our own significant population of Indian extraction. Why do you think that is; because India was closed for such a long time and that it dropped to nothing and now it is rebuilding? Why is it right down there at the bottom of the list of the people we do trade with, given that history?

  Mr Bilimoria: I think, firstly, it is not bottom of the list, it is £6.4 billion. Since the Indo British Partnership was launched in 1993, the trade between the two countries showed business investment, both ways, has grown by over 120%; however, as I have said before, it is still scratching the surface. I think, primarily, it is a lack of awareness. For too long now, everyone has been focused on China's growth, which has been truly impressive and is continuing to grow and there have been huge opportunities in China, but people have not been as aware of the opportunities in India. Also, the Indian economic reform, the momentum was far greater in the early years and then the pace of the liberalisation reform did slow down. It is only in the last four or five years that the Indian economic reform has really taken off. Now I see in India that there is an alignment between the consumer, who has always wanted liberalisation; business, which earlier not always wanted liberalisation now wants liberalisation; and government, regardless of which government is in power in India, wants liberalisation, so there is that alignment, which has never been there historically, and there is no turning back. I think that reform is going to continue, the pace of the reform is there, the economy is predicted to grow at 8% now, year on year, they are aiming for double-digit growth, and I think British business is now waking up to that, so there is a huge awareness-raising exercise that needs to be carried out. Also, if a company has never dealt with India, quite often they do not know where to start, they do not know to whom to talk, and I think there is a big role to be played by the Indo British Partnership, by UK Trade and Investment, both here and in India, to help these companies. There is a superb initiative, which has just been started by UK Trade and Investment, called the OMIS, the Overseas Market Introduction Service. It is not the old, standard, if a company wants to do business with a particular sector in India, when you are in the automotive sector and you are given just a standard `automotive sector in India' report, which has been prepared by somebody and it is given to everyone. This is a tailor-made, bespoke service, where they will look at your individual company, your requirements and try to tailor a report that will help you as a company, going so far as introducing you to the right people in India, and that is at a nominal cost; these reports start at £400, to £800, to £1,200 each. I am sure that a lot of businesses do not know about that service, that it is available, and it needs to be marketed over here, so there is a huge marketing exercise to be done.

  Q244  Miss Kirkbride: One of the things that the press say is that the reason why British companies do less well abroad is because they are more risk-averse than other countries, the US particularly but other European countries. Do you think that is part of the psyche of British companies, and Shai might like to answer this, is that part of what you think is going on, as to why Britain has not been doing as well in these emerging markets?

  Dr Vyakarnam: If I could pick up the earlier question and roll the two together, the sectors of experience of British business in India I think come from the traditional areas of manufacture, the older industries, if you like, to what has become the new knowledge-intensive industries. It has a little bit less experience in that area between India and Britain of each other, apparently because the Indian diaspora has been going to America for the last 20-odd years, with the universities there attracting the top talent. Though there are people of Indian extraction here, they have not come from the elite institutions of India, and the numbers are quite large, something like 100,000 people of Indian and Chinese origin. For example, in Silicon Valley, a third of the start-ups in hi-tech were described as "IC start-ups", not integrated circuits but Indian and Chinese start-ups, so 30 or 40%. You do not have those sorts of numbers in the clusters around Oxford, Cambridge and London. That is certainly one aspect. From what I have seen over the last few years, I think British business has been focused on the European Union and looking at France, Germany, Italy, and so on, closer markets, nearer markets. That is understandable; there is a lot of noise around being part of the EU. There is the Indian diaspora question, there is the European Union question, and the third part of it, for me, I think, is that British business currently is trapped a little bit in its own problems: pensions problems, companies running out of cash and it just seems more risky to fly further afield to look for new businesses, so there are other structural issues of Britain's own making which prevent the sense of adventure, if you like, which is implied in your question. It is opening up; there is a huge amount more work to be done though, at all levels. Awareness-raising needs to be done, there are barriers of perception as well as barriers of opportunity and we ought to make the opportunities look more exciting than the sense of threat posed by the barriers.

  Q245  Mr Hoyle: Can I take you on to trade and investment, and of course we have had witnesses already before us, we have had a pitch painted, "This is the place to be; no problem on trade and investment," yet, on the other hand, we have had other witnesses who say, "Oh, no, it really is a problem, not only is there a problem with import duties but also protracted legal cases." What is the real answer? Are you satisfied that India is fully open for business or do you think that really there are barriers there?

  Mr Bilimoria: The pace of reform and liberalisation is increasing significantly, and whenever we have had the opportunity to question them on this the Indian Government say quite often that they would like the reform to be even faster than it is, they would like the liberalisation to be even faster than it is. One has to take into account the practicalities of a coalition Government with 18 parties in the coalition, and of one of India's greatest strengths, its enduring democracy and a federal system with so many different States, all of which are great strengths of India, but also, in practical terms, a growth rate of about 8%, given that framework, I think, is superb. With the reform process the barriers continually are going down, they are decreasing all the time. However, if you look at the World Economic Forum, in their Report in 2004 of the most problematic factors for doing business in India, number one is the inadequate infrastructure, and it is a serious issue and a serious challenge. The second one is inefficient bureaucracy, and the licence raj, although it is diminishing, is still very much there; and the third is corruption. There are other barriers as well. The reality is that despite all the barriers the opportunities are there and India is well aware of these challenges, India is trying to address the challenges. Personally, I express the challenges in three tiers. The first is the ground-level work: the health, the education challenges, and the latest Budget, which has come out just today in India, again, increased spending going into health and education. The second tier is of the infrastructure. In communications, India has made huge strides in telecommunications, for example, and that is increasing really very significantly. Of course, a third tier is the free market and having a genuinely free market, and Indian tariffs are still relatively high. We are not talking about extreme items, like Scotch whisky, where the import duties are between 400 to 500%, on the whole, tariffs have been coming down, generally speaking, but still need to go down much further. In India, in terms of being a genuinely free market, it still has a long way to go compared with, say, a country like ours, which I believe is one of the freest markets in the world and is one of Britain's greatest strengths.

  Q246  Mr Hoyle: Are there any barriers which affect UK investment, in particular, that there is a disadvantage to the UK investors compared with, say, Indian investors in their own companies, or non-Indian companies? Are there any trade barriers which differ from country to country?

  Mr Bilimoria: We never look upon it that there is any difference between the UK and any other country. Yes, quite often, within India, it is a different matter, when you talk about Indian companies within India, and of course you have got all the investment limits in so many sectors as well, that really is a barrier to investment, in the insurance sector, for example, in banking. In my own industry, to get the Foreign Investment Promotion Board (FIPB) clearance to invest in India it took us three years, but, on the other hand, in the Cabinet meeting in January, they have just freed it up, completely. It took us three years but, ironically, actually it was freed up for everyone, so steps are being taken, areas are being freed up, one by one.

  Q247  Mr Hoyle: Besides being a pathfinder for the companies, and obviously three years of pressure and they all ought to thank you afterwards, are there any areas within India, businesses that the Government say are taboo, "We will not allow any foreign investment to come in; these are protected"? If so, what are they: could it be energy?

  Dr Vyakarnam: I think there are limits to energy and some limits to the pharmaceuticals, some limits to retailing, I think.

  Q248  Mr Hoyle: Can I get it right: pharmaceuticals, retailing, energy?

  Dr Vyakarnam: The pharmaceutical area is affected by the pricing, because the Indian Government wishes to regulate pricing on pharmaceuticals, which makes it a little bit less attractive for Indian companies to invest in R&D, for instance, price caps in certain areas of drugs, and so forth, because it has a huge impact on a very large population of poor people. The retail sector, although it is freeing up with certain brand names in the cities, large-scale retailing would affect, again, a large proportion of poor people, and micro-retailing which takes place, from hand-carts, and so forth, so there are worries about that. Again, as Karan Bilimoria said, there are coalition parties in place, so it is domestic politics being balanced against free trade agendas. I think, on the whole, it is moving forward.

  Q249  Mr Hoyle: It is not open to Tesco yet?

  Dr Vyakarnam: Not yet.

  Mr Bilimoria: Single-brand retailing has just been opened up, and it has only just been announced that 51% ownership can take place in single-brand retailing, so it is only a matter of time, in my personal view, before retailing as such opens up in India. Another area, for example, legal services, at the moment foreign law firms are not allowed to practise in India. That is something we have been talking to the Indian Government about, saying very seriously that the perceived concern in India is that the advocates, the Indian Bar Association, are concerned about British barristers possibly practising in Indian courts, whereas actually what we are looking for, from Britain's point of view, is to allow advisory work from lawyers, mergers and acquisitions work, business advice work, corporate finance work, which would help Indian companies, particularly as Indian companies increasingly are getting more global. It is to Indian companies' advantage to have the expertise of foreign law firms there, and of course possibly one would have an agreement where it was said that barristers would not practise in Indian courts. The advocacy can stay in India; it is the advisory work that will be beneficial to both countries. There is a dialogue going on, and again this is the benefit of the private sector and the Government working together, because we have working groups within JETCO which address these issues, address the barriers. I think JETCO is a very good initiative in addressing the barriers, once a year in a formal meeting, where the Government and the private sector sit together round the table, put the barriers and challenges on the table and have an action plan. That is followed up by Indo British Partnership Network meetings; at every single meeting we touch on the JETCO action points and we touch on the working groups, and most of the working groups actually are members, are from the Indo British Partnership Network.

  Q250  Mr Hoyle: Maybe we have just found out part of the reason why we are not seeing a lot of UK investment out there. I think the worry is that, what are our strengths—legal, retailing, energy, pharmaceuticals, in which we are the leader—the reason we are not doing very well is because actually you have got barriers to what we are good at in the UK. Maybe that is part of the problem; maybe we have got to see it coming a lot quicker if really we are going to increase trade, because it is where all the expertise is that you are blocking us.

  Mr Bilimoria: Actually there are so many areas that are open and that are relatively open. Even in energy, there is a huge requirement for energy capacity to increase in India and British firms can play a part there. On the other hand, we have also got to be proactive and we have got to compete. Where the airports are concerned, there are two airports recently that have been put out to tender; sadly, British companies are not winners of those, as things stand.

  Q251  Mr Hoyle: I think we are missing something. You have got many things that we can tender for; you may be buying cars but the UK is not exactly the world leader any more. Where I think we are the best in the world is in legal services, pharmaceuticals, retailing; whatever people's views might be of Tesco they are a brand leader throughout the world. All I am saying is that we cannot penetrate the areas we are good at because there are still barriers there. What we need to see is those barriers removed to increase the UK presence in India.

  Dr Vyakarnam: I think there is another view on this. One of the JETCO delegations is a hi-tech JETCO delegation, and there is a great deal of potential on both sides for a rethinking of this in terms of co-development. India is growing its knowledge base enormously in the university sector, it is growing its R&D base, the Council for Scientific and Industrial Research has something like 26 major laboratories in India, it is committed to science to grow. I hope you get to visit it. The head of that is Dr Mashelkar FRS, so strong links with the UK would be beneficial. They are moving forward at a tremendous pace. The UK has a good innovation knowledge base in the Russell Group of universities and the innovation with industry (in India) is not that great. It has got a great demand for ICT, the biotech sectors, and there are absolutely no barriers whatsoever in that environment, either from India or even from the UK itself. There are certain sectors in which Britain may be constrained, like the European Space Agency taking the decision, for example, that all European satellites will launch on European rockets in future, and therefore preventing our British small businesses getting in there, perhaps launching from India and taking advantage of the cost base. There are other forms of biotechnology research that could be done on a co-development basis between the UK and India, so I think there are other possibilities. We should not get caught up in just four or five anecdotes as examples of where there are barriers.

  Mr Bilimoria: We are: our expertise in telecoms, Vodafone has invested in Bharti telecom and Airtel in India. This is the whole thing, these barriers are there but in spite of these barriers there are tremendous opportunities, and these barriers are coming down all the time and I can give you several examples of this.

  Q252  Mr Hoyle: I think we can both agree that the quicker the barriers are removed the quicker the investment can come.

  Mr Bilimoria: Certainly it would help the investment to flood in. For example, if India became a completely free market tomorrow, it would make a significant difference.

  Chairman: Dr Vyakarnam's answer happily leads us to Peter Bone's question.

  Q253  Mr Bone: Indeed, and I wish, many years ago, when I was in manufacturing, your organisation was in existence because, being a medium-sized company, it would have been extremely useful to us. You were talking about the European Union and effectively trade barriers, you were talking about India having high tariffs, but equally when we talk to the Indian Government they say, "Hang on a minute, the reason we have got that is because the European Union has not been playing ball with us and why should we open up our markets if the EU won't open theirs up?" I have a lot of sympathy with that point of view. I just wonder whether, in fact, we are being held back, when we talk about Indian and British trade, by the fact that the EU is doing what it is doing?

  Mr Bilimoria: In the WTO talks, one of the greatest challenges is agriculture, and on that score I know that, from Britain's point of view, our view is as a country that we want to be completely open, we want there to be a level playing-field, but I perceive that they are restricted from the European Union. However, what I say continually is that, whatever the issues with agriculture, yes, it is a bargaining position where the WTO talks are concerned, and, yes, it is something that I feel is completely unjust and unfair. However, that should not hold up the opening up of and the tremendous potential in goods and services and manufacturing and investment both ways. I think the encouraging thing is that, regardless of agriculture, progress is being made in these areas.

  Q254  Mr Bone: I think that is true. If you woke up in business one day and there was not a barrier or a problem you would think something was wrong, because there always are, but how could the British and Indian Governments move the situation forward so that perhaps the investment between the two countries could be improved? If you had the opportunity, what would be the one thing you would like to see them do?

  Dr Vyakarnam: If there were a silver bullet, I guess it would be for Britain to leave the EU!

  Q255  Mr Bone: I think we have very good witnesses today, Mr Chairman!

  Dr Vyakarnam: That is a personal view, and there is no silver bullet. We have to work within the framework of multilateral discussions. What I sense is that both Kamal Nath and the ministers here, Alan Johnson and Ian Pearson, are working hard, trying to get the dialogue going and open up, looking at the note in the Doha Agreement, and so on, and it is clear that everybody has to try to work within the framework of the WTO as best we can. There is another layer of agreements and needs within the European Union, so I do not believe in silver bullets necessarily!

  Mr Bilimoria: One of Britain's greatest strengths is that we are an open economy, we are a free market and I think that is why, to this day, we attract huge amounts of foreign investment. Quite often we are the gateway to Europe for many countries. I think my dream scenario is that India becomes a completely free and open market, and it is moving in that direction, it has a long way to go but that would be my dream scenario.

  Q256  Chairman: If the French and the Luxembourg Governments spend the whole time telling Mr Mittal that his investment is not wanted and that we will be protectionist, if you like, to keep India out of the European Union, what kind of message does that send back to the Indian business people who are being told by their own Government that they must liberalise?

  Dr Vyakarnam: It does not help.

  Mr Bilimoria: I think, where Britain is concerned, we have not been sending out those sorts of messages and I think as long as Britain continues to maintain its open stance, if I may move that on to a point that I would like to emphasise. There is a huge exercise here in Britain to raise the awareness with British business, particularly SMEs, of doing business with India and in India. There is also a huge exercise to be done within India of raising the awareness within Indian business to do business in and with Britain. There are lots of perception issues. There is this whole perception and reality issue in India as well which is being addressed through the public diplomacy campaign, which has been explained to you earlier on, where we are promoting Britain in India, not just in business but in culture and education and science and technology, and I think that is a very important exercise. To that extent, there is not a mirror of the Indo British Partnership Network in India. UK Trade and Investment have their commercial officers placed within Deputy High Commissions and the High Commission in Delhi, but there is not a Network, there is not a membership organisation for Indian businesses to join, the equivalent of the IBPN, focused on doing business with Britain in India, and I think there is potential to organise that sort of organisation.

  Chairman: Roger Berry and I were in Belfast yesterday seeing a major investment in call centres in Northern Ireland, which is counterintuitive, to say the least, and very successful, by HCL.

  Q257  Roger Berry: You have referred to the fact that there are opportunities as well as barriers, but obviously, in some sense, some of the barriers represent opportunities for British investment. The infrastructure, as you rightly said, is the number one problem, certainly as the World Economic Forum identifies it, but presumably that would represent an enormous opportunity for UK companies: are they rising to the challenge?

  Dr Vyakarnam: I think it is beginning. The signs are there and I think it could be strengthened, is the impression I have. We had an architect on a visit recently to Kolkata who won some work with a company there called Pantaloon to redo a huge shopping complex, and being sensitive to the architecture, the heritage of Calcutta, or Kolkata. And these are happening. I can think of one or two other major expansion plans, Arup, I think, at Hyderabad Airport.

  Mr Bilimoria: This is where the Indo British Partnership Network is already making a difference. For example, the business delegation which accompanied Ian Pearson, the British Minister for Trade, in January to India was made up of predominantly Board members of the Indo British Partnership Network and from all accounts was a highly successful trade mission, we have had excellent feedback all round. One of the great accomplishments of this mission was that one of Britain's best-known architects of shopping centres and malls, who designed Bluewater and the Bull Ring in Birmingham, both hugely successful, won two major contracts, for the largest shopping mall, I think, to be built in India, in Mumbai, and also a shopping mall in Calcutta. There are a number of ways in which the IBPN private sector can make a difference.

  Q258  Roger Berry: Given that the UK does have major construction companies, and you have mentioned the issue about the new airports, there is a question of docks, there is a question of buildings, the whole infrastructure, the whole construction industry, given that the UK has some international companies of great repute, is the problem that they are putting in bids for work in India, the airport example you gave, I think, and just not being competitive enough, or is it that they are not putting enough work in that direction and they are not bidding for contracts in India sufficiently vigorously?

  Mr Bilimoria: There are examples of huge successes that have taken place as well. One example that we saw on the ground last year was P&O and the port that they set up, a container terminal, in India, which was set up in five years from scratch. With all the bureaucracy barriers, with all of the infrastructure barriers, they set themselves a target of achieving the maximum capacity of 600,000 containers a year. Within five years, when we visited them last year, they were at 1.3 million, they had more than doubled the final capacity they were hoping ever to reach within five years, and that was with rail infrastructure barriers, depth infrastructure barriers in the harbour, access to the terminal infrastructure barriers, despite all that they were achieving double their final target. This is the whole aspect of India, this is the message that needs to get across to British companies, that, yes, the barriers are there, yes, they are coming down, but, yes, the opportunities are there.

  Q259  Rob Marris: You talked about the delegation led by Ian Pearson, which, broadly, but not wholly, I am sure, comprised Board members from the IBPN. Looking at your list of Board members, I do not know all the organisations on there but I am familiar with some of them and some of their names look to be fairly self-explanatory, but there do not appear to be any major transport companies or construction companies or manufacturing companies. If that is the case, it seems to me there is an imbalance in your Board, in terms of what you were just talking about to Roger Berry. Is that something that you need to address or am I misunderstanding what you are doing?

  Mr Bilimoria: We would welcome people from a variety of different sectors but have put a limit at this stage on the number of Board members to make our meetings effective and also to have strong participation, and we do have excellent participation at our meetings. Yes, as time moves on, we will bring in people from other sectors, but there is no deliberate exclusion of any sector at all. I think we do have a wide variety there of sectors and expertise but certainly we are open to taking on more in the future.


 
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