Examination of Witnesses (Questions 400-404)
MR GERARD
LEMOS AND
MR SEYMOUR
FORTESCUE
14 MARCH 2006
Q400 Chairman: To tell them whether
it is free charging.
Mr Lemos: Yes.
Q401 Chairman: Would you agree, Seymour?
Mr Fortescue: Yes. The LINK rules
are actually stronger than the Banking Code rules at the moment.
At the next code review, it would be sensible to bring the Banking
Code rules in line with the LINK rules. The fact is that virtually
no bank machines charge at the moment.
Q402 Chairman: I am focusing on transparency.
Would you agree with us on the transparency aspect?
Mr Fortescue: Yes. Proper signage,
whether it should be a green sign for no charge and a red sign
for a charge, is for debate.
Q403 Chairman: Yes, but proper signage.
Mr Fortescue: Signage on the machine
and certainly signage on the screen in order that, before you
commit to making the transaction, you are aware that you will
be charged.
Q404 Chairman: Signage on the machine
would help people as they approach the machine.
Mr Fortescue: Yes, I think that
is right.
Chairman: Thank you for your attendance
this morning. I will write you a letter; I think there are at
least four or five issues that we will be in communication about.
As I have mentioned here and in public in the speeches I have
made, you have always been very helpful with us and the model
of your organisation is a good model and the more we have of that
adopted in the industry the more helpful it would be. Thank you
for your attendance and for your cooperation with us over the
years.
| 
