Select Committee on Work and Pensions Minutes of Evidence


Supplementary memorandum submitted by the Pensions Regulator

KEY FACTS AND FIGURES FOR THE PERIOD APRIL 2005 TO FEBRUARY 2006

  We have been developing a suite of performance measures going forward and these will be set out in our business plan for 2006-07 due to be published in April.

  In the last year we have been establishing the team structures and business processes needed to deliver the Regulator's statutory objectives. All of the key regulatory processes are now in place, but in the early part of the year some parts of the business continued to operate legacy Opra systems.

  Nevertheless, we have been able to maintain management information covering our main regulatory and business activities and the key figures are set out below.

  We will of course be publishing information on our activities and performance in 2005-06 in our annual report which will be laid before parliament later this year.

1.  CUSTOMER SUPPORT ACTIVITY

  Telephone calls (through the main public switchboard—to end of February 2006):

    Received  38,123

    Answered  36,757

    Calls abandoned  4% (against 5% service standard)

    Telephone calls in TPR to date are running at an average 800 per week (160 per day).

    The biggest proportions of phone calls are general enquiries (46%) or enquiries concerning scheme returns (25%).

    Since April 2005 our customer support team have also answered approximately 3,600 emails, letters and faxes.

2.  SCHEME RETURNS

  The scheme return collects key information about pension schemes that enables us to maintain an accurate picture of the pensions landscape and provides some of the information we need to assess risks to members' benefits. It also provides information used by the Pension Protection Fund for their modeling of the risk-based levy.

  We have prioritised collection of information about defined benefit schemes because of the importance of scheme funding and PPF levy calculation. At the end of February we had issued 9,300 returns and received 7,749. During 2006-07 as well as issuing the second year returns for DB schemes we will be issuing returns to defined contribution schemes and the remaining small PPF-eligible schemes.

  Our understanding of our business requirements has developed during the year and it is now clear that the range of information we need to obtain directly from schemes is less than first thought, and for some types of information there are alternative sources. The next version of the scheme return will be considerably shorter than the earlier version (maximum 27 pages instead of 54 pages), and will be web-based allowing pre-population of some answers and online validation of data. Web forms will also direct schemes to complete only the relevant pages for their scheme type, which will mean in practice that many will have to fill in less than 15 pages. This should speed up the process and also significantly reduce the burden on schemes in replying as well as improving the quality of data collected. We are also expecting a unit processing cost reduction (for the Regulator) from £45 to less than £15.

3.  LEVY INVOICES

  During 2005-06 a new levy collection system has been implemented to address the greater range and value of levies compared with those formerly collected by Opra. Eligibility for levies and the amount of any liability is assessed by the Regulator using bespoke software. Despatch of invoices and collection of receipts is carried out by HBS Limited under contract to the Regulator. Collection initially focused on PPF eligible schemes because of the much higher values of PPF Initial Levy. Following clarification of PPF data requirements and improvement of overall data quality levels throughout the year, invoicing has now been fully automated and we expect to have completed this process by the end of the financial year (to 31 March 2006).

  Levies due in 2005-06 are approx £185 million (this includes the PPF initial levy of £140 million). Levies collected at the end of February total approximately £146 million. We anticipate collecting over 90% of all levies due (by value) by the end of the financial year.

4.  TRUSTEES

Appointments by the Regulator: (as at end of Feb)

  Sixty five independent trustees (from the trustee register) have been appointed to funds with a total value of approx £1 billion. These appointments are made where we believe the scheme trustees do not have the necessary skills, for example where a scheme wind-up needs to be progressed, or the scheme may need to go through the PPF assessment period.

  520 other trustee appointments have been made, in order for members, or their representatives, to release their benefits, where there are no longer any trustees able to administer the scheme.

  Trustee appointments are made by staff where the matter is not contentious. For example, where the scheme has no trustees in place, a trustee is appointed "to secure the proper administration of the scheme". If the matter is contentious, appointments are made by the determinations panel.

Trustee Register

  The Pensions Regulator's role includes compiling and maintaining a trustee register. We will generally refer to the register when deciding upon appointments made under section 7 of the Pensions Act 1995, and we must appoint from the panel when exercising our discretion to appoint under section 23 (when there is an insolvency event and there are no independent trustees).

  There were 51 trustees on the register (40 corporate and 11 individual) at the end of February 2006.

5.  DETERMINATIONS MADE BY THE DETERMINATION PANEL

  A determination is a decision to exercise a regulatory power. Some determinations can be made by the Regulator's staff, but the legislation requires certain powers to be exercised by the determinations panel.

  Between April 2005 and February 2006, the panel has made eight determinations. Three concerned cash equivalent transfer values [schemes requesting extensions of the time limit for paying a transfer], four were trustee appointments, and one was to remove a trustee.

6.  PROGRESS WITH CODES OF PRACTICE (AS AT END FEBRUARY)

  A schedule showing the status of the 12 codes of practice is attached.

  three codes are now in force

  three have been laid before parliament

  five are scheduled for laying over the next few months

  one is not proceeding (this has been announced by DWP)

7.  SCHEME WIND UPS

  Requirements affecting the winding up of occupational pension schemes were introduced on 1 April 2002. The requirements in the Pensions Act (and to a lesser extent the Pension Schemes Act) are modified and extended by sections 47 to 50 of the Child Support, Pensions and Social Security Act and the Winding Up Notices Regulations. These requirements are intended to speed up the winding up procedure.

  Introduction has been phased. Schemes that went into wind-up between 1 April 2002 and 31 March 2003 have a year to report after the date at which they will have been in wind-up for three years. From 2007, all schemes will be due to report in the three months following the date that they have been in wind-up for three years.

  TPR has recently implemented a new pilot approach to wind ups. From the latest set of scheme returns we have identified a number of schemes that have not wound up after four years and we are piloting a new approach with these schemes to ensure that they both put in place a robust project plan to conclude wind up as quickly as possible and also that the level of fees they are charging is reasonable. The initial pilot involves around 130 cases and if it proves successful can be expanded to a wider population.

  The quality of record keeping during the life of a pension scheme as well as during the winding up process is a key factor in relation to the time taken to complete scheme wind-ups.

8.  CORPORATE TRANSACTIONS—CLEARANCE ACTIVITY

  Guidance on the clearance process was published in April 2005. In the 11 months to the end of February there have been 125 determinations:

    Clearances  116

    Withdrawal approvals      7

    Refusals      2

    Total  125

  Other activity (to mid January):

    27 letters of comfort were issued (confirming that an event was not of a kind that triggered under our clearance guidance, and/or did not require withdrawal approval).

    17 clearance applications were withdrawn.

9.  MULTI-EMPLOYER SCHEMES

  Guidance on our approach to multi-employer withdrawal applications was published in November 2005. We have received 41 multi-employer withdrawal applications.

10.  NOTIFIABLE EVENTS

  Since April 2005 we have received 391 Notifiable Events (an average of 35/36 per month).

11.  SCHEME SPECIFIC FUNDING

  We continue to build the team that will deal with scheme specific funding cases, with a target to expand the team to 39 staff by the end of June, but work flows will dictate the pace of growth.

  We have met with a number of trustees, companies, actuaries and advisers including several representing the largest and most publicised deficits. All contacts thus far have been made prior to the trustees and the employer reaching agreement on the funding proposals. The number of cases opened is 74 and this continues to grow almost daily. The rate of growth will increase, and the intention is to make contact this year with the FTSE 100 companies and the larger schemes with valuations due pre-December 2006. We also expect that trustees and employers will wish to speak to us early on in the process of Scheme Specific Valuations.

12.  OTHER REGULATORY ACTIVITY

  Regulation of scheme administration and governance: we have approximately 300 active cases (in addition to trustee appointments). These are a combination of scheme returns, whistleblown reports and notifiable events, and concern issues such as MFR funding, scheme administration problems, and wind-up impasses (see section 7 above).

DEVELOPMENT SCHEDULE FOR THE CODES OF PRACTICE

 [Information last updated 17 March 2006]


Code of
Practice


Summary of scope
Code
available on web
Expected date for laying code before Parliament Planned
date for
issue of
code
Date
legislation comes into
force




Code 1

Reporting breaches of the law

Reporting by statutory "whistleblowers" of certain breaches of the law which affect pension schemes to the Pensions Regulator. (From April 2005 the requirement is extended to include trustees and their advisers and service providers, managers of schemes not set up under trust, and employers sponsoring or participating in work based pension schemes.)

YesIn forceIssued
6 April 2005
6 April 2005
Code 2
Notifiable events
Notifying the Pensions Regulator of prescribed events which occur in respect of pension schemes, and in respect of employers who sponsor pension schemes. YesIn forceIssued
30 June 2005
6 April 2005
Code 3
Funding defined
benefits
Implementation of the funding arrangements that apply to most private sector occupational pension schemes that provide defined benefits. YesIn forceIssued
15 February
2006
30 December
2005
Reporting late payment of contributions to occupational money purchase schemes

Draft
Trustees or managers of occupational money purchase schemes to report late payments to the Pensions Regulator in certain circumstances. YesCode laid
2 March 2006
May 2006April 2006
Reporting late payment of contribution to personal pension schemes
Draft
Managers of personal pension schemes to report late payments to the Pensions Regulator in certain circumstances. YesCode laid
2 March 2006
May 2006April 2006
Member nominated trustees and directors
Draft
Implementation of arrangements to ensure that at least one-third of the trustees or trustee directors are member-nominated. Definition of reasonable period within which specified steps must be taken. April 2006April 2006 June 2006April 2006
Trustee knowledge and understanding

Draft
Trustees of relevant schemes to have an appropriate body of knowledge and understanding of the law relating to pensions and trusts and the principles relating to the funding of occupational pension schemes and investment of scheme assets. Yes—not
yet laid
March 2006 May 2006April 2006
Reasonable
periods for the purposes of the Occupational Pensions Schemes (Disclosure of Information) Regulations 2006

Draft
What constitutes a "reasonable" period where mentioned in the Disclosure Regulations. Subject to
finalisation of
Regulations
Subject to
finalisation of
Regulations
October 2006October 2006
Dispute resolution—reasonable periods Trustees or managers to decide on matters in dispute within a reasonable period and to notify the applicant of their decision within a reasonable period. N/AN/ANot
proceeding
Legislation will
not now require
a code of
practice on
Dispute
resolution
Link to DWP
announcement
Early leavers
—reasonable periods
Draft
Trustees or managers duty to provide members who leave schemes after a short period of membership with a statement of their entitlements. Definition of reasonable period within which specified steps must be taken. YesCode laid
14 March 2006
May 2006April 2006
Modification of subsisting rights
Draft
Exercise of new power to make limited modifications to subsisting rights to benefits under occupational pension schemes whilst protecting the accrued rights of members. April 2006April 2006 June 2006April 2006
Internal controls
Draft
Implementation of the requirement for trustees and managers to have adequate internal controls to ensure that an occupational scheme is administered and managed correctly. April 2006April 2006 June 2006December 2005






 
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